Bulletin board

                                        Disruptions                                 Comments
SNCF                                        Yes
Eurostar                               Yes                                       
Thalys                                   No                                              
Lyria                                      Yes                                              
Deutsch Bahn                      No                                               
Trenitalia                              Yes
Renfe                                    No                                  
UK                                         No                         
Italo                                       Yes                                               
CP (Portuguese railways)   No                              
OBB (Austrian Railways)     No
SBB (Swiss Railways )         No                          
Glacier express                    Yes             
Bernina Express                   No                                   

You'll find below the details in our different posts in the Disruptions tab.

Disruptions:

SNCF - Train traffic is very disrupted on the Atlantic, North and East lines

A large-scale massive attack took place last night to paralyze the high-speed line network. Arson attacks were started on the Atlantic, North and East lines to damage the installations. Train traffic is very disrupted on these routes.

  • Traffic interrupted between Paris and Lille on the high-speed line: Delays and route changes are expected on TGV INOUI and OUIGO trains. SNCF estimates that traffic will resume normally on Monday, July 29.
  • Traffic severely disrupted on the East line: Significant delays are expected on TGV INOUI and OUIGO trains. Trains to Reims and Châlons en Champagne are not affected. Traffic is expected to resume normally on July 27.
  • Eurostar traffic disrupted: Delays and route changes are expected on Eurostar trains to London, Brussels and Amsterdam. Traffic is expected to resume normally on Monday, July 29.

We ask all travelers who can to postpone their trip and not to go to the station. 

All tickets are exchangeable and refundable. You will be contacted by email or SMS if you are affected by this situation.

---------------------------------------------------------------------------------

Eurostar cancellation due to vandalism in France:

Due to coordinated acts of vandalism in France, affecting the high speed line between Paris and Lille, several red and blue trains have been cancelled. Please be advised that trains  9027, 9036 & 9050 on 26/07/2024, travelling between London and Paris are cancelled.

These other red trains have also been cancelled due to the same reason:  9321, 9415, 9422, 9439, 9458, 9475.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

---------------------------------------------------------------------------------

Eurostar - Cancelled 9007:

Eurostar train 9007 on 25/07/2024, departing at 07:12 from Paris Gare du Nord to London St Pancras Int'l is cancelled due to operational issues.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

---------------------------------------------------------------------------------

Italo Train Strikes:

Salerno - Paola line: circulation slowed down from 10 July after the derailment of a freight train on 9 July

This not a strike but ongoing disruption due to derailment of Freight train on 9 th July.

Some trains are cancelled, some will run with delayed schedule, and since this disruption on the Salerno - Paola line, impacted trains will be both – Italo and Trenitalia.

For further information click here

---------------------------------------------------------------------------------

Travel news TGV Lyria

Here you’ll find all the information you need about how our train services are running, but that’s not all. You can check our travel news as well as see any engineering works or other disruptions affecting our lines. Because keeping you informed is our priority.

Traffic details:

Tickets for our TGV LYRIA trains departing from or arriving at Paris Gare de Lyon station on 26 July will go on sale once the authorities have confirmed arrangements for the Paris 2024 opening ceremony.

Paris <> Geneva services

Running normally with 8 daily return services.

Paris <> Lausanne (via Geneva) services

SBB engineering works are scheduled from 29 June to 18 August 2024. Trains will depart from/terminate in

Geneva.

Paris <> Lausanne (via Vallorbe) services

SNCF engineering works are scheduled on the high-speed line Mondays to Fridays from 13 August to 13 December 2024. 1 of the 3 daily return services will be cancelled: trains 9269 and 9268.

From 19 August 2024, TGV Lyria trains will operate between Lausanne and Paris (via Geneva).

Paris <> Basel/Zurich services

SBB engineering works are scheduled from 7 July to 11 August 2024.

  • All TGV Lyria trains between Paris and Basel will run normally.
  • Trains between Paris and Zurich will terminate in Basel, except:
  • 1. 9206: departs Zurich at 6:59 am / departs Basel at 8:34 am > arrives in Paris at 11:38 am

    2. 9223: departs Paris at 6:22 pm > arrives in Basel at 9:26 pm and Zurich at 11:00 pm

    SNCF engineering works are scheduled on the high-speed line Mondays to Fridays from 13 August to 13 December. 2 of the 6 daily return services will be cancelled.

    Further information to follow.

    A quick reminder. As trains will be terminating in Geneva and Basel, you will need to purchase an SBB ticket for Lausanne <> Geneva and Zurich <> Basel connections.

    ---------------------------------------------------------------------------------

    Glacier Express: Interruption Andermatt - Brig & Brig - Zermatt

    Due to the flood damage to the railroad system, the line between Brig and Andermatt will remain closed until further notice. Regrettably, Glacier Express trains can currently only run between Chur and St. Moritz. For travelers who wish to travel between St. Moritz and Zermatt, an alternative transportation concept is available. 

    Updates and further information can be found here. 

    ------------------------------------------------------------------------------------

    Italo - Strike on July 6th and 7th 2024.

    We would like to notify you that a 24-hour strike has been declared, which will begin at 9:00 p.m. on July 6 and end at 9:00 p.m. on July 7.

    The guaranteed train list is available here .

    ONLY GUARANTEED ones are published, trains not on the list that fall into the strike range are considered not guaranteed.

    +39 0689371892 ( abroad) or 060708 (from Italy)  will be active from 6.00 pm on July 4 th until the end of service on Sunday 7th .

    In the event of a real cancellation, customers can choose to move the journey on a train immediately previous or next or a full refund.

    Please refer to the +39 0689371892 ( abroad) or 060708 (from Italy).

    ------------------------------------------------------------------------------------

    Eurostar: Amsterdam cross-channel terminal temporary closure

    Starting on 15th June 2024, Eurostar will operate:

    • Three daily direct services from London to Rotterdam/Amsterdam (as against four offered up to dates before 15th June).
    • Up to eight daily connecting services from Amsterdam/Rotterdam to London via Brussels, with a connection time of between 48 minutes and 1h48.
    • The sales for connecting services via Brussels are open. 

    Since UK-bound customers will undergo security and passport checks in Brussels rather than Amsterdam, the overall journey time from Amsterdam to London will only increase slightly compared with today’s direct service.

    ------------------------------------------------------------------------------------

    Glacier Express

    Due to the damage to the railroad system in the Mattertal valley, the continuous line between Visp and Täsch below Zermatt is currently closed. All Glacier Express trains will run exclusively between St. Moritz and Brig until the line is reopened. Glacier Express passengers are provided with alternative transportation between Brig and Zermatt.

    Journey from Zermatt
    Zermatt - Täsch via special Glacier Express train

    Guests PE 900: Departure extra train to Täsch at 07:52 h, platform 4, Zermatt station

    Guests PE 902: Departure extra train to Täsch at 08:52 h, platform 4, Zermatt station 

    Guests PE 904: Departure extra train to Täsch at 09:52 h, platform 4, Zermatt station

    Afterwards, in Täsch, you will board a rail replacement bus specially provided for Glacier Express guests, which will take you to Brig, where you can change to the Glacier Express.

    If, due to the circumstances, you decide to board the train directly in Brig, this is no problem. Your seat reservations and tickets remain valid and you do not need to do anything.

    Journey to Zermatt (PE 903/905/907)

    On arrival in Brig, a Glacier Express rail replacement bus will take you to Täsch, where you can then travel to Zermatt on a special train waiting for Glacier Express guests.

    There are plenty of staff on duty in Zermatt, Täsch and Brig who will guide you and are happy to answer your questions.

    ------------------------------------------------------------------------------------

    Storm damage: long-distance traffic in southern Germany severely affected

    Due to storm damage, there will be cancellations of a train on long-distance services in southern Germany.

    We advise against traveling to the affected flood areas in Bavaria and Baden-Württemberg. Please expect the trains that are still running to be very busy.

    No long-distance services possible between Stuttgart and Munich

    Due to the consequences of the storm, no long distance trains are currently running between Stuttgart and Munich.

    There are currently cancellations on the following routes:

    Munich - Nuremberg - Erfurt - Berlin
    Karlsruhe - Stuttgart - Ulm - Augsburg - Munich
    Stuttgart - Mannheim - Frankfurt(M)
    Munich - Lindau - Bregenz - Zurich
    Karlsruhe - Stuttgart - Crailsheim - Nuremberg
    Augsburg - Kempten(Allgäu) - Oberstdorf

    There are currently delays on the following routes:

    Nuremberg - Würzburg: Trains will be delayed by an additional 30 minutes.
    Validity of tickets

    All passengers who have purchased a ticket up to and including 02.06.2024 for a journey in the period from 02.06.2024 to 03.06.2024 and wish to postpone it due to the storm damage can use their ticket at a later date. The train connection is canceled. The ticket is valid for the journey to the original destination even with a changed route alignment. Seat reservations can be canceled free of charge.

    In addition, the other tariff and statutory passenger rights apply, so that, for example, a ticket refund is also possible under the corresponding conditions.

    We currently assume that the restrictions will last until Sunday 02.06.2024 inclusive. The duration of the disruption will be updated by 5 p.m. at the latest.

    Please check your connection again on bahn.de, in DB Navigator or by calling the travel information hotline on +4930 2970 before starting your journey.

    ------------------------------------------------------------------------------------

    Eurostar - Cancellations on 29 & 30 May 2024

    Please be advised that train  9141 on 29/05, departing at 14:52 from Brussels-Zuid/Midi to London St Pancras Int'l will not stop at Lille Europe due to operational difficulties.

    Please be advised that trains  9054 & 9063 on 30/05 are cancelled due to operational reasons. 
    - 9054 departing at 20:01 from Paris Gare du Nord to London St Pancras Int'l 
    - 9063 departing at 21:11 from London St Pancras Int'l to Paris Gare du Nord

    ------------------------------------------------------------------------------------

    National strike of FS Group and Trenord staff

    From 9.00 p.m. on Saturday 4 May to 8.59 p.m. on Sunday 5 May 2024, trains may be canceled or changed, due to a national strike by the staff of the FS Group, Trenitalia, Trenitalia Tper, and Trenord.
    Industrial unrest can result in changes to the service even before it begins and after it ends.

    Passengers may request a refund of the ticket in accordance with the provisions of the General Conditions of Carriage of each carrier, which can be consulted on the website of the individual Railway Undertakings.

    Information on connections and services can also be obtained through the Trenitalia app, the Infomobility section of this website, the trenitaliatper.it website, the toll-free number 800 89 20 21, as well as at the ticket offices and at the customer service staff.

    ------------------------------------------------------------------------------------

    United Kingdom - Industrial action / Strike in UK from 7th to 9th May 2024

    ASLEF train driver members have announced strike action in May. ASLEF members at 18 rail companies will take part in rolling one-day walk outs between 7 and 9 May. 

    Impacted TOCs:

    Tuesday 7 May:  c2c, Greater Anglia, Great Northern, Thameslink, Southeastern, Southern, Gatwick Express, South Western Railway main line and depot drivers, and SWR Island Line

    Wednesday 8 May: Avanti West Coast, Chiltern, East Midlands Railway, London Northwestern Railway, West Midlands Railway, Great Western Railway, and CrossCountry

    Thursday 9 May: LNER, Northern, and TransPennine Express

    With Advance, Anytime or Off-Peak tickets for travel between Tuesday 7th May – Thursday 9th, you can instead use your tickets any time between Monday 6th May until Monday 13th May.

    The policy only applies to tickets purchased before the strikes were announced i.e. 22rd April. 

    You will be able to claim a full refund with no admin fee charged, for their unused ticket (other than season ticket), if you decide not to travel because the train you intended to use is cancelled, delayed or rescheduled after you purchased your Ticket, or your reservation will not be honoured. 

    ------------------------------------------------------------------------------------

    OBB - Trains cancelled to and from Roma

    Unfortunately, from June 8 to September 8, Nightjets cannot travel to and from Rome due to construction work and a route closure in Italy.

    ------------------------------------------------------------------------------------

    Eurostar- Cancelled stops Amsterdam and Rotterdam 9126

    Please note that train 9126 on 14/04/2024, departing at 11:04 from London St Pancras International to Amsterdam Centraal will not stop at Rotterdam Centraal and Amsterdam Centraal due to operational issues.

    Eurostar have had to cancel the stop at Rotterdam Centraal and Amsterdam Centraal.

    Passengers were able to continue their journey using Intercity (IC) trains with their Eurostar tickets.  

    You can cancel or exchange your ticket for free

    Any compensation due should be requested by passengers using this form on the Eurostar website. Further details about compensation can be found here.

    ---------------------------------------------------------------------------------------

    Trenitalia - National strike on 11th April 2024

    We inform you that,  due to a national strike scheduled from 9 a.m. to 1 pm. of April 11th 2024, disruption and/or cancellations of Trenitalia's trains are expected.

    The effects of disruptions may also affect the services running just after the end of the strike.

    We remind you:

    • Before travelling you can check the list of guaranteed Long Haul and Regional trains available at this link,
    • that the status of the train can be checked on ViaggiaTreno website. Information on connections and services will be provided also at ticket offices available railway stations,
    • that in case your train is cancelled, you can ask for full refund applying at this link.

    ---------------------------------------------------------------------------------------

    Bernina Express - Cancellations due to landslide

    Due to a landslide and the continuing risk of falling rocks on the Bernina line, the railway line is unfortunately closed to the passage of the panoramic train between 5 and 12 April 2024. 

    We apologize for the inconvenience and the short notice. 

    Please contact us to request a full refund is your trip is impacted by a cancellation. 

    ---------------------------------------------------------------------------------------

    National strike - March 23th-24th 2024

    We inform you that,  due to a National strike scheduled from 9 p.m. of March 23th to 9 p.m. of  March 24th, disruption and/or cancellations of Trenitalia's trains are expected. The effects of disruptions may also affect the services running just after the end of the strike.

    As for Regional trains, essential connections will run during peak hours (06.00 a.m. to 09.00 a.m. and 6.00 p.m. to 9.00 p.m.).

    We remind you:

    • that before travelling you can check the list of guaranteed Long Haul and Regional trains available at this link,
    • that the status of the train can be checked by yourself on ViaggiaTreno website. Information on connections and services will be provided also at ticket offices available railway stations,
    • that in case your train is cancelled, please contact us to benefit a full refund.

    ---------------------------------------------------------------------------------------

    Strike Notification 23 - 24 March 2024 - Italo Trains

    Please note that a 24-hour strike has been proclaimed from 9.00 pm March 23th to 9.00 pm March 24th.

    The list of guaranteed trains is published on Italo web site List of guaranteed trains

    ONLY GUARANTEED ones are published, trains not on the list that fall into the strike range are considered not guaranteed.

    +39 0689371892 (abroad) or 060708 (from Italy)  will be active from 3.00 pm on Thursday March 21 st until the end of service on Sunday March 24th .

    In the event of a real cancellation, you can choose to move the journey on a train immediately previous or next or a full refund.

    Please refer to the +39 0689371892 (abroad) or 060708 (from Italy).

    ---------------------------------------------------------------------------------------

    CASERTA-FOGGIA LINE: RAIL TRAFFIC INTERRUPTION FROM BENEVENTO TO ARIANO IRPINO (Italo trains):

    There is disruption due Rail traffic interruption from 15th March - 19th March 2024 and the below Italo trains are cancelled. 

    From the 12th March the rail traffic is interrupted between the station of Ariano Irpino and Benevento as ordered by the Infrastructure Manager for technical inspection along the line.

    For the following trains: 9928, 9952, 9915 and 9939 for days of the 15th, 16th, and 17th March 2024, a shuttle bus service is active between Foggia and Benevento stations and vice versa.

    Italo trains 8140 and 8141 are cancelled on the 15th, 16th, 17th , 18thand 19th  March 2024. 

    Italo trains 9928, 9952, 9915 and 9939 are cancelled on the 18thand 19th  March 2024 between Bari and Benevento. More details on the following Link:

    CASERTA-FOGGIA LINE: RAIL TRAFFIC INTERRUPTION FROM BENEVENTO TO ARIANO IRPINO

    Passengers with reservations on trains 9928, 9952, 9915 and 9939 who travel on the route where rail circulation is interrupted can contact Pronto Italo on +39 060708 before the scheduled departure time of their train for information, assistance, refunds or to agree on an alternative travel.

    Passengers with reservations on trains 8140, 8141 can contact Pronto Italo on +39 060708 before the scheduled departure time of their train for information, assistance, refunds or to agree on an alternative travel within 11.00 pm on the scheduled departure date. More details on the following link: 

    CASERTA-FOGGIA LINE: RAIL TRAFFIC INTERRUPTION FROM BENEVENTO TO ARIANO IRPINO

    ---------------------------------------------------------------------------------------

    Cancellation of the GDL strike in Germany

    In Germany, the strike by the GDL trade union was ended at 02:00 on 13.03.24.

    For operational reasons, there may be isolated train cancellations and delays in cross-border train services on 13.03.24.

    Further information can be found in the ÖBB route information, the ÖBB timetable information SCOTTY, at oebb.at/streik and in the ÖBB customer service at 05-1717.

    ÖBB long-distance trains via the Deutsche Eck between Salzburg and Kufstein will run on March 13th. according to plan.

    ÖBB long-distance trains to/from Munich via Passau run on March 13th. as planned according to the construction site timetable.

    Exceptions:

    RJX 265, RJX 61 and RJX 63 start on March 13th. in Salzburg main station.

    ÖBB long-distance trains to/from Munich via Kufstein run on March 13th. according to plan.

    ÖBB long-distance trains to/from Germany via Lindau will run on March 13th. according to plan.

    ICE trains to/from Germany depart on March 13th. according to plan.

    Validity of the tickets:

    International tickets: The train connection for international ÖBB Sparschiene and standard tickets up to the purchase date March 4th, 2024 for trips to/from Germany with a destination or starting station in Austria has been lifted.

    Tickets are valid until March 15, 2024.

    Nightjet tickets: Customers who already have a ticket for an affected night train can also use the ticket on daytime services. The tickets are still valid until March 15th, 2024 (provided the ticket was purchased by March 4th, 2024).

    The regulation only applies to Nightjet tickets to/from Germany with a destination or starting station in Austria.

    ---------------------------------------------------------------------------------------

    Deutsche Bahn - Strike on 12th March 2024

    The GDL has called for strike action on Tuesday, 12 March 2024. During the strike, DB will once again implement a basic service on long-distance, regional and S-Bahn services.

    The basic offer will be published step by step in the timetable information on bahn.de and in the DB Navigator.

    Validity of tickets:

    All passengers who have purchased a ticket for a journey 12 March 2024 up to and including 10 March 2024 and wish to postpone it due to the GDL strike can use their ticket at a later date. The for train selected is cancelled.  The ticket is valid for the journey to the original destination even with a changed route alignment. Seat reservations can be cancelled free of charge. Passengers (on long-distance services) also have the option of bringing their journey forward and travelling earlier on Monday, 11 March 2024 as part of a special concession.  

    • If you have purchased a ticket for a journey on 12 March 2024 up to and including 10 March 2024 and would like to postpone this journey due to the GDL strike, you can use your ticket at a later date. The for train selected is cancelled. The ticket is valid for the journey to the original destination, even if the route alignment is changed. Seat reservations can be cancelled free of charge.
    • You can also bring forward your journey and travel earlier on Monday, 11 March 2024 as part of a special arrangement.
    • You can also bring forward your journey and travel earlier from Monday, 4 March 2024 up to and including Wednesday, 6 March 2024 as part of a special
    • Your train has been or will be cancelled and you would like to cancel your journey completely? In this case, you can cancel your journey and receive a full refund of the full fare for your ticket without any deductions.

    You will find detailed information below.

    Travelling by train during the GDL strike

    Free strike hotline +49 8000 99 66 33

    ---------------------------------------------------------------------------------------

    Deutsche Bahn - Strike from 7 to 8 March 2024

    The trade-union of the German train-drivers (GDL) will execute countrywide strike-activities between  7 March, 02 o'clock until 8 March 2024, 13 o'clock. The strike will have a massive impact on all German railway operations.

    DB has drawn up an  replacement timetable for long-distance transport with a greatly reduced number of journeys. DB is using longer trains with more seats for these journeys in order to get as many people as possible to their destination. Nevertheless, it is not possible to guarantee a journey. In regional transport, the aim is to run a greatly reduced service. The extent to which this is possible varies greatly from region to region. In any case, there will also be massive restrictions on regional transport.

    All passengers who wish to postpone their journey planned for 7 March 2024 or 8 March 2024 due to the GDL strike can use their ticket at a later date. The restriction for train selected journey is cancelled. The ticket is valid for the journey to the original destination, even if the route alignment is changed. Seat reservations can be cancelled free of charge.

    As part of a  special arrangement, you can also bring forward your journey and travel as early on Monday, 4 March unl Wednesday, 6 March 2024.

    DB will provide information about the effects of the GDL strike as soon as possible on bahn.de and in the DB Navigator app. Travellers should also check there before starting their journey.

    If you are not able to travel (or choose not to), you can refund tickets  PRIOR to the validity date of your tickets. This will help expedite the refund process and prevent unnecessary waiting. You need to be logged to process the refund too.

    If you are unable to obtain a refund, please contact us through Rail Europe's "Contact Us" page.  Refund requests must be submitted within 60 days after the first validity date of your tickets.

    Further information to domestic trains, which are operated during the strike, are available in the timetable information on bahn.de 

    Important links and information
    www.bahn.de/sonderkulanz
    www.deutschebahn.com/streik
    www.bahn.de/passenger-rights
    https://www.bahn.de/aktuell

    Free strike hotline +49 8000 99 66 33

    ---------------------------------------------------------------------------------------

    UK (LNER) - Industrial action on 1st March 2024

    Due to industrial action at one of LNER's train service providers, trains will be subject to short-notice cancellations and changes until at least Sunday 10 March.

    Industrial action affecting LNER has also been announced by the ASLEF union, affecting services on the following dates:

    • Strike action on Friday 1 March
    • An overtime ban by drivers between Thursday 29 February and Saturday 2 March

    Until at least Sunday 10 March:

    To minimize the impact on customers, some 9 and 10 car trains are being swapped for smaller 5 car trains. As a result, those services will be busier than usual and your existing seat reservation will no longer apply.  

    Customers impacted by a cancelled or amended service can join an alternative LNER service on the same day, in the original class of travel or claim a full refund from their original point of sale (for unused tickets). Existing tickets can be used to travel on the new service but please make a new seat reservation in advance.

    Friday 1 March:

    On Friday 1 March, a reduced service will operate between London Kings Cross and Leeds / Edinburgh only. There will be no LNER service to / from Lincoln, Skipton, Bradford, Harrogate, Hull, Middlesbrough, Sunderland, Glasgow, Aberdeen or Inverness. LNER will not be stopping at Northallerton, Morpeth, Alnmouth, Reston or Dunbar.

    First services of the day will be later than usual and last services of the day will be earlier than normal.

    Thursday 29 February and Saturday 2 March:

    The overtime ban, in place on Thursday 29 February and Saturday 2 March, may lead to some short notice timetable changes.

    ---------------------------------------------------------------------------------------

    UK (Northern Rail) - Industrial action on 1st March 2024

    Description

    Industrial action affecting Northern has been announced by the ASLEF Union, impacting services on Thursday 29 February, Friday 1 March and Saturday 2 March.

    Friday 1 March:

    There will be no Northern services on 1 March due to strike action.

    Thursday 29 February and Saturday 2 March:

    Due to action short of strike, Northern expect some late notice cancellations to services, particularly the first and last services of the day. Please check before travelling, as close to the time as possible.

    ---------------------------------------------------------------------------------------

    France - Strike from 15 to 19 February 2024

    As a result of a labor action by the train conductors, train traffic will be severely disrupted from Thursday, February 15, 8:00 pm to Monday, February 19, 2024, 8:00 am on several lines operated by SNCF Voyageurs.

    You will receive information by e-mail / sms specifying whether your train is maintained or cancelled (for those who have given their contact details). Those whose trains are maintained are guaranteed to travel.

    You can decide to cancel or postpone your trip by refunding or exchanging your ticket, free of charge , on our website. 

    The carriers concerned are : TGV INOUI, INTERCITÉS, DB-SNCF Voyageurs en coopération, TGV LYRIA, TGV INOUI France Italie, TGV INOUI France-Espagne, TGV INOUI France-Bruxelles, TGV INOUI France-Luxembourg, TGV INOUI France-Fribourg.

    ---------------------------------------------------------------------------------------

    Lyria - Strike from 16 to 18 February 2024

    Dear All,

    Due to the growing social strike, Lyria TGV traffic will be affected from Friday February 16 to Sunday February 18, 2024. 

    You will find below the list of trains cancelled on these days:

    Trains cancelled on Friday February 16:

    Paris <> Geneva :

    From Paris : n°9781/9791 at 18h18.

    Paris <> Lausanne :

    From Paris : n°9269 at 11h56.

    From Lausanne : n°9270 at 16h23.  

    Paris <>Basel/Zurich :

    From Paris : n°9211 at 10h22 and n°9213 at 12h22.

    From Zurich : n°9206 at 7h34, n°9226 at 15h34 and n°9234 at 18h34.  

    Trains cancelled on Saturday February 17:

    Paris <> Geneva :

    From Paris :n°9763 at 08h18, n°9783 at 12h18, and n°9781 at 18h18.

    From Geneva : n°9770 at 12h29 and n°9780 at 18h34.

    Paris <> Geneva/ Lausanne :

    From Paris : n°9775 at 14h18.

    Paris <> Lausanne :

    From Paris : n°9269 at 11h56.

    From Lausanne : n°9270 at 16h23.  

    Paris <>Basel/Zurich :

    From Paris : n°9203 at 07h22, n°9213 at 12h22, n°9219 at 16h22

    From Zurich, n°9206 at 07h34, n°9222 at 13h34 and n°9234 at 18h34.  

    Trains cancelled on Sunday, February 18:

    Paris <> Geneva :

    From Paris : n°9773 at 12h18, n°9781 and n°9791 at 18h18

    From Geneva : n°9776 at 16h34

    Paris <> Lausanne :

    From Paris :  n°9279 at 11h56.

    From Lausanne :  n°9278 à 16h23.  

    Paris <>Bâle/Zurich :

    From Paris : n°9211 at 10h22 and n°9213 at 12h22.

    From Zurich : n°9206 at 07h34, n°9226 at 15h34 and n°9234 at 18h34.  

    You can decide to cancel or postpone your trip by refunding or exchanging your ticket, free of charge , on our website. 

    ---------------------------------------------------------------------------------------

    Lyria - Strike from 29 January to 2 February 2024

    Due to a planned industrial action, the TGV Lyria service will be slightly modified from Monday January 29 to Friday February 2, 2024.

    Please find below the detailed schedule.

    Monday 29 January:

    The n°9761 (06:18), n°9775 (14:18) and n°9777 (16:18) originally scheduled from Paris Gare de Lyon to Lausanne are limited to Geneva, Lausanne will not be served.

    The n°9784 (19h45) originally scheduled from Lausanne to Paris Gare de Lyon is now of Geneva origin, Lausanne will not be served.

    From Tuesday January 30 to Thursday February 1, 2024:

    The n°9761 (06h18), n°9775 (14h18) and n°9777 (16h18) initially scheduled from Paris Gare de Lyon to Lausanne are limited to Geneva, Lausanne will not be served.

    The n°9768 (09h45) n°9774 (13h45) and n°9784 (19h45) originally scheduled from Lausanne to Paris Gare de Lyon are of Geneva origin, Lausanne will not be served.

    Friday February 2, 2024:

    The n°9761 (06h18) originally scheduled from Paris Gare de Lyon to Lausanne is limited to Geneva, Lausanne will not be served.

    The n°9768 (09:45) and n°9774 (13:45) originally scheduled from Lausanne to Paris Gare de Lyon originate in Geneva, Lausanne will not be served.

    You will be able to take a SBB train between Geneva and Lausanne on presentation of your TGV Lyria ticket.

    ---------------------------------------------------------------------------------------

    United Kingdom - Strike from 29 January to 6 February 2024

    the ASLEF Union announced strike action for the following train operators on the following days:

    Tuesday 30 January, affecting:

    • Gatwick Express
    • Great Northern
    • South Western Railway (including Island Line)
    • Southeastern
    • Southern
    • Thameslink

    Wednesday 31 January, affecting:

    • Northern
    • TransPennine Express

    Friday 2 February, affecting:

    • c2c
    • Greater Anglia (including Stansted Express)
    • LNER

    Saturday 3 February, affecting:

    • Avanti West Coast
    • East Midlands Railway
    • London Northwestern Railway
    • West Midlands Railway

    Monday 5 February, affecting:

    • Chiltern Railways
    • CrossCountry
    • Great Western Railway

    In addition, the above train operators will have an overtime ban between Monday 29 January and Tuesday 6 February. The impact this will have on services will differ between different Train Operators

    If you purchased your ticket before the strikes were announced then you may be able to use your ticket on an alternative day.

    Please ensure that you check your entire journey to ensure that it can be completed.

    Where services are running on strike days, they are likely to start later and finish earlier, so please check in particular your first and last trains. 

    Remember to also check your train times if you are travelling the day immediately after a full strike day as these may also be impacted.  

    ---------------------------------------------------------------------------------------

    Deutsche Bahn - Strike from 24 to 29 January 2024

    The GDL has announced strike action for the period from Wednesday, 24 January 2024 to Monday, 29 January 2024. 

    This will result in massive disruptions to Deutsche Bahn's long-distance, regional and S-Bahn services during this period. The emergency timetable only ensures very limited train services on DB's long-distance, regional and S-Bahn services. 

    Please refrain from unnecessary journeys during the GDL strike and postpone your journey to another time.

    Regulations for affected travellers:

    • You can postpone your journey and use your ticket at a later date. You will no longer be restricted to using the train printed on your ticket. The ticket will be valid for the journey to the original destination, even if the route is different. Seat reservations can be cancelled free of charge.
    • Your train has been cancelled or will be cancelled and you would like to cancel your journey completely? In this case, you can cancel your journey and receive a full refund of the full fare for your ticket without any deductions.

    ---------------------------------------------------------------------------------------

    Deutsche Bahn - Strike from 10 to 12 January 2024

    The GDL has announced strike action for the period from 2 a.m. on Wednesday, 10 January 2024 up to and including Friday, 12 January 2024. 

    This will result in massive disruptions to Deutsche Bahn's long-distance, regional and S-Bahn services during this period. The emergency timetable only ensures very limited train services on DB's long-distance, regional and S-Bahn services. 

    Please refrain from unnecessary journeys during the GDL strike and postpone your journey to another time.

    Regulations for affected travellers:

    All passengers who wish to postpone their journey planned for Wednesday, 10 January 2024 to Friday, 12 January 2024 due to the GDL strike can use their ticket at a later date. The for train selected is cancelled.

    The ticket is valid for the journey to the original destination, even with a changed route alignment. Seat reservations can be cancelled free of charge.

    In addition, passengers also have the option of bringing their journey forward and travelling earlier on Monday, 8 January 2024 and Tuesday, 9 January 2024 as part of a special goodwill gesture.

    ---------------------------------------------------------------------------------------

    TGV Inoui Italy - Alternative offer due to landslide - from 10 January 2024

    Good news! The new TGV INOUI Italy offer will be in circulation from January 10, 2024.

    As you probably know a  landslide occurred on August 27, 2023 in the Maurienne valley, causing the interruption of rail traffic between Saint-Michel Valloire and Modane. 

    Since this incident, international rail traffic between France and Italy, passing through the valley of the Maurienne, is interrupted. It is expected that the nominal TGV INOUI Italy offer between Paris and Milan will not be able to resume, at better, before the summer of 2024. 

    In order to maintain the cross-border connection between the two countries, TGV INOUI Italy has set up a connection including part of the journey by bus. Please find all the details here.

    ---------------------------------------------------------------------------------------

    Engineering works

    SALERNO-REGGIO CALABRIA LINE: : Rail traffic suspension between Agropoli and Sapri from July 22, 2024 to July 26, 2024

    Due to an inconvenience to a freight train on Salerno-Reggio Calabria line, the Railway Infrastructure Manager will suspended the rail traffic between Agropoli and Sapri, from 22.00 on 22 July 2024, to 6.00 on 26 July 2024. Some Italo trains have been rescheduled and partially cancelled.

    For further information click here

    LINE SALERNO-REGGIO CALABRIA: RFI’s works, from Monday to Thursday, from April 15, 2024 to July 29, 2024

    Due to works on the Salerno-Reggio Calabria line established by the Railway Infrastructure Manager, from Monday to Thursday, from April 15, 2024 to July 29, 2024, Italo 8143 has been rescheduled.

    For further information click here

    LINE VENEZIA-MILANO: RFI’s works from July 20, 2024 to July 30, 2024

    Due to works on the Venezia-Milano line established by the Railway Infrastructure Manager, from July 20, 2024, to July 30, 2024 some trains have been rescheduled.

    For further information click here

    Kindly contact the customer support before the train departure. 

    ---------------------------------------------------------------------------------------

    No trains between Den Haag Centraal and Rotterdam Centraal

    Due to engineering works no trains will run between Den Haag Central and Rotterdam Central from Saturday 13 July until Friday 26 July.

    If you still intend to travel you can go through Gouda by train, or replacement buses will run between Den Haag HS and Rotterdam Central.

    ---------------------------------------------------------------------------------------

    Important: cancellations on routes to and from London August & September 2024

    CANCELLED STOP
    • Due to engineering works on the Belgian high-speed line, stops in Lille have been cancelled on the following services : 

    All dates between 12 August – 29 August 2024

    • Eurostar 9165 from Brussels Midi to London St Pancras (original dep. Brussels at 21:20, dep. Lille at 22:35,  arr. London 22:57)

    Friday 30 August 2024

    • Eurostar 9141 from Brussels Midi to London St Pancras (original dep. Brussels at 15:00, dep. Lille 15:30, arr. London 16:05)

    Saturday 07 and Sunday 08 September 2024

    • Eurostar 9159 from Brussels Midi to London St Pancras (original dep. Brussels at 19:26, dep. Lille at 20:05,  arr. London 20:27)

    AOP will be activated by the end of this week for impacted passengers to obtain a free refund or exchange.

    ----------------------------------------------------------------------------------

    Eurostar - Retimings on routes to and from London

    Due to various operational reasons, Eurostar have had to make changes to the timetable which may affect some of your travellers. Please see the details below.

    RETIMINGS

    May, June, July and August

    • Eurostar 9059 from Paris to London St Pancras has been retimed from 19th May to 11th August 2024 for travel on Saturdays and Sundays (bookings before 14th May only):
      • Eurostar train 9059 will depart from Paris at 19:58, 14 minutes earlier than advertised (originally: 20 :12). Passengers will arrive at London St Pancras at 21 :30.

    20th May

    • Eurostar 9009 from Paris to London St Pancras has been retimed for travel on 20th May (bookings before 14th May only):
      • Eurostar train 9009 will depart from Paris at 07:29, 13 minutes earlier than advertised (originally: 07:42). Passengers will arrive at London St Pancras at 09:00.
    • Eurostar 9048 from London St Pancras to Paris has been retimed for travel on 20th May (bookings before 14th May only):
      • Eurostar train 9048 will depart fromLondon St Pancras at 18 :31, Passengers will arrive at Paris Gare du Nord at 22:04, 15 minutes later than advertised (originally: 21:49).

    • Eurostar 9054 from London St Pancras to Paris has been retimed for travel on 20th May (bookings before 14th May only):
      • Eurostar train 9054 will depart fromLondon St Pancras at 19:34, 27 minutes earlier than advertised (originally: 20:01). Passengers will arrive at Paris Gare du Nord at 23:05, 13 minutes earlier than advertised (originally: 23:18).

    June, July, August

    • Eurostar 9159 from Brussels to London St Pancras has been retimed for travel on Saturdays and Sundays from  15th June to 11th August 2024 (bookings before 14th May only):
      • Eurostar train 9159 will depart fromBrussels at 19:26, 35 minutes later than advertised (originally: 18:51). Passengers will depart from Lille at 20:06 (20:05 on Sundays), 36 minutes later (or 35’ on Sundays) ) than  advertised (originally : 19 :30). Passengers will arrive in London St Pancras at 20:27, 30 minutes later than advertised (originally: 19:57).

    July and August

    • Eurostar 9061 from Paris to London St Pancras has been retimed for travel on Fridays and Sundays from 26th July to 11th August 2024(bookings before 14th May only):
      • Eurostar train 9061 will depart fromParis at 20:31 (or 20:32 on Sundays), 11 minutes earlier  (or 10’ on Sundays) than advertised (originally: 20:42). Passengers will arrive in London St Pancras at 22:00.

                 ------------------------------------------------------------------------------

    TGV Lyria - Summer Traffic info

    Please find below the main impact of the engineering work over the summer.

    Paris <> Geneva services 

    Running normally with 8 daily return services. 

    Paris <> Lausanne (via Geneva) services 

    SBB engineering works are scheduled from 29 June to 18 August 2024. Trains will depart from/terminate in Geneva. 

    Paris <> Lausanne (via Vallorbe) services 

    SNCF engineering works are scheduled on the high-speed line Mondays to Fridays from 13 August to 13 December 2024. 1 of the 3 daily return services will be cancelled: trains 9269 and 9268.

    From 19 August 2024, TGV Lyria trains will operate between Lausanne and Paris (via Geneva). 

    Paris <> Basel/Zurich services 

    SBB engineering works are scheduled from 7 July to 11 August 2024

    • All TGV Lyria trains between Paris and Basel will run normally. 

    • Trains between Paris and Zurich will terminate in Basel, except: 

    1. 9206: departs Zurich at 6:59 am / departs Basel at 8:34 am > arrives in Paris at 11:38 am 

    2. 9223: departs Paris at 6:22 pm > arrives in Basel at 9:26 pm and Zurich at 11:00 pm 

    SNCF engineering works are scheduled on the high-speed line Mondays to Fridays from 13 August to 13 December. 2 of the 6 daily return services will be cancelled. 

    Further information to follow. 

    A quick reminder. As trains will be terminating in Geneva and Basel, you will need to purchase an SBB ticket for Lausanne <> Geneva and Zurich <> Basel connections. 

                 ------------------------------------------------------------------------------

    WORK AT PARIS GARE DE LYON STATION ON WEEKENDS FROM MARCH 29 TO APRIL 14, 2024

    Work to renew the track equipment at Paris Gare de Lyon station is forcing the SNCF to reduce the capacity of the trains in the station.

    As a result, the transport plan will be reduced. 50% of trains will be operated during the following periods:

    • Friday, March 29, 11:15 pm to Monday, April 1, 5 am (Easter weekend)
    • Sunday April 7th
    • Sunday April 14th

    Attention, change of station for some INOUI TGVs:

    all INOUI Paris-Barcelona TGVs and some trains serving Languedoc-Roussillon will depart from or arrive at Paris MONTPARNASSE instead of Paris GARE DE LYON during these periods.

                 ------------------------------------------------------------------------------

    Eurostar - Timetable changes from/to London

    Due to the planned engineering works on the LGV Nord and works between Schipol and Rotterdam preventing access to the secure platform, Eurostar have had to make changes to the timetable which will affect the following Eurostar services:

    RETIMINGS

    Between 4th February and 22nd March inclusive

    • Eurostar train 9044 between London St Pancras International and Paris Gare du Nord.
    • Eurostar train 9044 will depart from London St Pancras International at 17:04, 27 minutes earlier than advertised (originally: 17:31).
    • Passengers will arrive at Paris Gare du Nord at 20:35, 24 minutes earlier than advertised (originally: 20:59).
    • Eurostar train 9031 from Paris Gare du Nord (departing 13:11) to London St Pancras (arriving 14:30).
    • Eurostar train 9031 will now depart at 13:01, 10 minutes earlier than planned.
    • Eurostar train 9055 from Paris Gare du Nord to London St Pancras.
    • Passengers will depart from Paris Gare du Nord at 19:39, 27 minutes later than planned (originally : 19:12).
    • Passengers will arrive at London St Pancras at 21:00, 30 minutes later than planned (originally : 20:30).

    CANCELLATIONS

    Sunday 25th February

    • Eurostar train 9157 between Amsterdam Centraal and London St Pancras International.
    • Eurostar train 9157 departing from Amsterdam Centraal at 16:15, Rotterdam Centraal at 16:57, Brussels Midi at 18:51 and arriving at London St Pancras International at 19:47 has been cancelled.  

    Passengers travelling from Brussels have been rebooked on the following service : 

    • Eurostar train 9159 between Brussels Midi and London St Pancras International 
    • Eurostar train 9159 departing from Brussels Midi at 18:51, from Lille Europe at 19:35 and arriving at London St Pancras International at 19:57. 

    LIMITED SERVICES

    Between 7th May and 10th May 2024 inclusive

    The following Eurostar services will not stop in Rotterdam:

    • 9115  (original departure from Rotterdam at 07:28, arriving London St Pancras International at 09:57)
    • 9147 (original departure from Rotterdam at 15:28, arriving London St Pancras International at 17:47)
    • 9157 (original departure from Rotterdam at 17:28, arriving London St Pancras International at 19:47)
    • 9167 (original departure from Rotterdam at 19:28, arriving London St Pancras International at 21:57)

                 ------------------------------------------------------------------------------

    Deutsche Bahn- Constructions works

    Here you will find information on the most important timetable changes caused by construction works.

                 ------------------------------------------------------------------------------

    Miscellaneous

    Extra security checks at Belgian stations

    We would like to inform you of additional security measures now in place for international travellers traveling from Belgian stations between June 14th and September 8th, 2024.

    During this period, at the request of security forces, passengers may be subject to random checks at the station prior to boarding. This includes passengers travelling with Eurostar from Brussels-Midi, Antwerp-Central and Liège-Guillemins to France, Germany or the Netherlands.

    The checks may include identity verification and luggage searches and will be conducted by accredited security personnel.

    We therefore recommend customers to leave extra time before their journey and to arrive on the platform at least 30 minutes prior to departure in case they should be subject to such checks.

    Travel update:

    Possible security checks on international journeys from 14/06 to 08/09
    At the request of the security forces, passengers of international trains may be subject to security checks at Brussels-Midi, Antwerp-Central and Liège-Guillemins stations from 14/06/24 to 08/09/24.
    These checks (which may include identity checks and luggage searches) are non-systematic and non-permanent and are carried out by accredited security personnel.
    Considering the possibility of such security checks, we suggest that passengers travelling abroad anticipate a safe time margin and get to the platform about 30 minutes in advance.
    Travelers are also asked to present their identity document and should not be in possession of any suspicious items or items that could endanger other travellers.

    Trenitalia - Venice access fee

    We would like to inform you that, for selected dates from April 25th 2024 to July 14th 2024, a fee for the access to Venice ancient town is required to be paid directly to the Municipality of Venice, unless the visitor falls into one of the categories that entitle them to exemption from payment.

    Please find here below the selected dates mentioned above:

    • April 25, 26, 27, 28, 29 and 30, 2024;
    • May 1, 2, 3, 4, 5, 11, 12, 18, 19, 25, 26, 2024;
    • June 8, 9, 15, 16, 22, 23, 29, 30, 2024;
    • July 6, 7, 13 and 14, 2024.

    Please note that the access fee is not charged from 4.00 p.m. to 8.30 a.m. 

    Read more about exceptions, payment methods and possible fines on the Venice municipality website cda.ve.it.

    --------------------------------------------------------------------------------------

    SNCF - New luggage policy

    Since February 15, 2024 for travel with baggage, new measures have been implemented on board TGV INOUI and Intercités trains.

    From now on, you will be able to travel :

    • up to 2 pieces of labelled ordinary baggage, such as suitcases, travel bags, sports bags, etc., with maximum dimensions of 70 x 90 x 50 cm
    • and 1 labelled piece of hand luggage (small backpack, shopping bag, laptop bag), maximum dimensions 40 x 30 x 15 cm.

    --------------------------------------------------------------------------------------

    Eurostar - Advance passenger information

    From 1 April 2024, Eurostar is required by the UK government to collect Advance Passenger Information (API) for you and anyone else on your booking before you travel to/from the UK.

    You won’t be able to get your tickets until you’ve completed this information.

    Please find all the details in the dedicated page here

    --------------------------------------------------------------------------------------

    Thalys becomes Eurostar

    Thalys is now Eurostar.

    The name has changed but any tickets you booked will still be valid, and your train times will stay the same.

    --------------------------------------------------------------------------------------

    NEW - Payment system provider

    We're glad to announce we have recently deployed a new payment system provider to our public website to be able to offer faster and reliable payments and soon more local payment options to make your payment experience smoother and frictionless. 

    During the transition period please be aware that any refund or modification you perform on existing bookings (previous Payment System Provider) might take up to 72hrs to be processed. 

    --------------------------------------------------------------------------------------

    ALERT - SCAM AT FRENCH TRAIN STATIONS

    We would like to inform you that a new scam happening at French train stations by some fraudsters, has been brought to light recently.  The fraudsters  volunteer to help the passengers with the check in procedures, and guide them to a platform number to board the train, by demanding to see the tickets booked by the passengers. In the process, they manage to have the passengers’ tickets scanned to capture all the data and use those details to exchange the tickets multiple times without the passengers' knowledge, until the act is caught. As a consequence, the ticket borne by the passengers becomes invalid and they would be asked to purchase new tickets, or would be fined, or both. Stay alert.

    We would like to remind you to neither trust such strangers who may ask to help you at the train stations, nor ask any stranger for help. For any information needed, please get in touch with either a Railway official, an information desk, or the staff at the ticketing office. In case the passengers fall prey to such frauds, neither the Railways nor Rail Europe will bear the responsibility of such fraud.

    --------------------------------------------------------------------------------------

    Thalys - Dutch stations gates

    As from the 31st of January, the Dutch gates will have combined barcode scanning and contactless payment via NFC at their stations gates. Currently the NFC interferes with the scanning of the barcode.

    If you present your barcode on a phone with a bank card in a digital wallet, there is a chance that you will be blocked at the gate or that your bank card will be used instead of the barcode of the international ticket and 20€ will then be deducted from your account.

    NS will take several measures in terms of communication and after service to mitigate the problem and explain the reimbursement procedure to the passengers that have been deducted.

    If you are charged in error, please visit the OVpay website to learn how to get a refund.

    --------------------------------------------------------------------------------------

    Eurostar - An issue with the ticket gates at Dutch stations

    We are writing to let you know about an issue with the ticket gates at Dutch stations, following the launch of contactless payment on public transport across the Netherlands.

    If you scan an image of a ticket barcode on your smartphone to enter or leave the station, digital bank cards may be charged instead.

    What you need to do if you store bank cards on your phone

    You should use one of the following to enter or leave the station:

    1. A ticket saved to their Google/Apple Wallet

    OR

    1. A printed ticket

    If you are charged in error, please visit the OVpay website to learn how to get a refund.

    Customers who do not store bank cards on their phones can save their tickets in the Eurostar app or scan an on-screen image of their print-friendly ticket, if they prefer.            

    --------------------------------------------------------------------------------------

    Ukraine Crisis - Update 

    As a result of the current situation in Ukraine, please note the below update.

    Rail Europe is constantly monitoring the geopolitical situation in the countries it serves via its rail operator partners. Currently, there are no schedule changes on trains in western Europe; but some services might run busier than usual, as several rail operators are currently offering Ukrainian refugees free passage on their trains to reach safer destinations within Europe.

    Please note,any change of flight itinerary due to avoidance of Russian airspace might result in an increase in flight time and may lead to schedule changes on flight from Asia or the Pacific. Please check with your air carrier to avoid inconveniences if you scheduled a flight-train connection.

    At this stage, all European rail operators are maintaining their scheduled services and all regular after sales conditions apply. It is advised to purchase flexible tickets (tickets offering refund as per the fare conditions), in case of change in plan due to the current situation.

    If you have confirmed seats, nothing changes with regards to your placement. You will be seated at your assigned seat.If you wish to modify your reservation, you can do so per the rules and conditions of the fare you purchased.

    Attention: If you purchased non-refundable/non-exchangeable tickets, and are unable to travel, please be aware that the rail operators aren’t currently offering any exceptional gestures in relations to the Ukraine situation. Kindly refer to your travel insurer (if any) to claim reimbursement of the ticket cost.

    We shall provide an update here, if anything changes.

    For further queries, please don’t hesitate to contact us via our contact form, and our dedicated team will be happy to assist you.

    Thank you for your understanding regarding this matter. Stay safe!