Bulletin board

Railways  Disruptions    Comments
SNCF                                  
Yes Strike
Eurostar London                                                          Yes  Strike
Eurostar Red                                                                      Yes  Strike
Lyria                                                                                      No
Deutsch Bahn                                      No
Trenitalia Yes Strike
UK                  Yes
Italo                                            Yes Strike
CP (Portuguese railways)                       No
OBB (Austrian Railways) Yes
SBB (Swiss Railways ) Yes
Glacier express No
Bernina Express                        No
Renfe Yes Trains to/ from Valencia are impacted due to floods. Details under disruption 
Ouigo Spain  Yes Trains to/ from Valencia are impacted due to floods. Details under disruption
Iryo Spain  Yes Trains to/ from Valencia are impacted due to floods. Details under disruption

You'll find below the details in our different posts in the Disruptions tab.

Disruptions:

SNCF - Social action on 21 November 2024

The social movement of November 21, 2024 (from Wednesday, November 20, 6 p.m. to Friday, November 22, 8 a.m.) will have a limited impact:
TGV INOUI and OUIGO: traffic almost normal.
INTERCITES: 1 train out of 2 on average for daytime;
INTERCITES: and no night train traffic. Only customers affected by a cancellation are contacted individually, and they benefit from an exchange or refund free of charge.
TER: On average, 7 TER out of 10 will run (detailed forecasts are available in each region on all information tools).

TRANSILIEN: Disruptions are expected on certain lines.

Aftersales: Full refund granted ONLY for TGV INOUI and INTERCITES cancelled.

Exchange offered for a new departure date scheduled until 7 days before or after the initial departure date under same conditions & stations.

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Eurostar - Strike in France from 21 to 23 November 2024

Due to strike action in France, Eurostar have to cancel some services between Paris and Brussels. Please see the details below.

Thursday 21st November

  • Eurostar 9415 departing Paris Gare du Nord
  • Eurostar 9323 departing Paris Gare du Nord
  • Eurostar 9359 departing Paris Gare du Nord
  • Eurostar 9408 departing Brussels Midi
  • Eurostar 9338 departing Brussels Midi
  • Eurostar 9368 departing Brussels Midi
  • Eurostar 9374 departing Brussels Midi

Friday 22nd November

  • Eurostar 9415 departing Paris Gare du Nord
  • Eurostar 9451 departing Paris Gare du Nord
  • Eurostar 9359 departing Paris Gare du Nord
  • Eurostar 9428 departing Brussels Midi
  • Eurostar 9368 departing Brussels Midi
  • Eurostar 9374 departing Brussels Midi

Saturday 23rd November

  • Eurostar 9311 departing Paris Gare du Nord

You can proceed to a free exchange or refund. 

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Trenitalia - Strike in Italy on 23 & 24 November 2024

From 9:00 p.m. on Saturday 23 November to 8:59 p.m. on Sunday 24 November, a national strike is called for the staff of the FS Group, Trenitalia, Trenitalia Tper and Trenord. Trains may be subject to cancellations or changes.

Please find here the list of guaranteed trains.

Labor union action may lead to changes to the service even before the start and after its conclusion.

You can cancel your trip and request a refund starting from the strike declaration:

- up to the departure time of the booked train, for Intercity and Frecce trains;

- up to midnight of the day before the strike itself, for Regional trains;

Alternatively, you may reschedule your trip, under similar transport conditions, as soon as possible, according to seat availability.

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Italo - Strike in Italy on 23 & 24 November 2024

We would like to inform you that a 24-hour strike has been announced, starting on November 23rd at 9:00 pm ( UTC) and ending on November at 9:00 pm (UTC).

Please find here the list of guaranteed trains.

Please note that ONLY the guaranteed trains are published on the list. Trains not listed that fall within the strike period are considered not guaranteed. *Only trains marked as "GARANTITO" (GUARANTEED) are guaranteed. Trains that are not listed or do not have the "GARANTITO" label may be affected by the strike.

In the event of a cancellation, you can choose to reschedule your journey to the train immediately before or after the canceled one, or request a full refund.

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Eurostar Disruption (Updated on 15th Nov)

  • Eurostar Strike action in Netherlands this weekend:

Due to strike action in the Netherlands, we have to amend some services between London, Paris and the Netherlands which may affect some of your customers. Please see the details below.

Cancellations London<>Netherlands

Sunday 17/11/2024

  • Eurostar 9152 departing London at 18:04 will now terminate in Brussels

Cancellations Paris <> Netherlands

Sunday 17/11/2024

  • Eurostar 9977 departing Marne-la-Vallée to Amsterdam Centraal will now terminate in Brussels
  • Eurostar 9381 departing Paris Gare du Nord to Amsterdam Centraal will now terminate in Brussels

Monday 18/11/2024

  • Eurostar 9303 departing Paris Gare du Nord to Amsterdam Centraal will now terminate in Brussels
  • Eurostar 9310 departing Amsterdam Centraal to Paris Gare du Nord will now depart from Brussels
  • Eurostar 9316 departing Amsterdam Centraal to Paris Gare du Nord will now depart from Brussels
  • Eurostar 9916 departing Amsterdam Centraal to Marne-la-Vallée will now depart from Brussels
  • Eurostar 9328 departing Amsterdam Centraal to Paris Gare du Nord will now depart from Brussels
  • Eurostar 9322 departing Amsterdam Centraal to Paris Gare du Nord will now depart from Brussels

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France – Spain TGV : (Updated on 15th Nov)

Due to a production constraint, the TGV INOUI 9715 to Barcelona-Sants will be cancelled on Wednesdays on the following dates :

  • November 20, 27, 2024
  • December 4 and 11, 2024

You are entilted to a full fee waiver (free exchange and refund) if you are concerned by these cancellations.

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Trenitalia : Disruption updates can be found here.  (Updated on 15th Nov)

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Italo : BOLOGNA-VENEZIA LINE: RFI’s works from 2 December 2024 to 12 December 2024. Details can be found here.  (Updated on 15th Nov)

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Belgium Trains update. Details can be found here . (Updated on 15th Nov)

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UK Trains : Disruptions on many lines in UK. Details can be  found here.  (Updated on 15th Nov)

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UK Trains : Disruption at Norwich expected until 10:30 Details can be found here . (Updated on 15th Nov)

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UK Trains : Delays between Chichester and Havant expected until 09:30. Details can be found here. (Updated on 15th Nov)

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SBB : Interrupted service: Solothurn - Attiswil : Details can be found here  (Updated on 15th Nov)

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SBB : Limited service: Konstanz : (Updated on 13th Nov) Details can be found here.

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Renfe reestablishes the high-speed train service on the Madrid-Valencia line and creates an alternative transport plan for the C1, C2 and C3 commuter train lines. : (Updated on 13th Nov) Details can be found here.

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ROMA-NAPOLI LINE: RFI’s works from November 12, 2024 to December 14, 2024 : (Updated on 13th Nov) Details can be found here 

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Trenitalia traffic suspension update on 13.11.3024 : (Updated on 13th Nov) Details can be found here.

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Trenitalia traffic update on the high-speed train network on 13.11.2024  : (Updated on 13th Nov) Details can be found here.

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Eurostar cancellation update from 5th Nov until 14th December : (Updated on 13th Nov)

There are a few Eurostar cancellations of the trains to or from London between the dates 5th Nov to 14th December. The details of cancelled trains can be found here.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancelled 9015 train on 11th November : (Updated on 11th Nov)

Please be advised that train 9015 on 11/11/2024 between Paris Gare Nord to London St Pancras Int'l is cancelled due to operational reasons.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Cancelled trains on routes between France, Belgium, the Netherlands and Germany between 12th November 2014 and 16th November inclusive (Updated 9th November )

Due to various operational reasons, we have had to  cancel some trains 12th november 2014 and 16th november inclusive, which may affect some of your travellers. please see the details below.

Tuesday 12/11/2024

  • Eurostar 9369 from Paris-Nord to Amsterdam Centraal is cancelled between Brussels Midi/Zuid and Amsterdam Centraal
  • Eurostar 9375 from Paris-Nord to Amsterdam Centraal is cancelled between Brussels Midi/Zuid and Amsterdam Centraal
  • Eurostar 9301 from Brussels Midi/Zuid to Amsterdam Centraal is cancelled
  • Eurostar 9334 from Amsterdam Centraal to Brussels Midi/Zuid is cancelled
  • Eurostar 9358 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9475 from Paris-Nord to Brussels Midi/Zuid is cancelled

Wednesday 13/11/2024

  • Eurostar 9316 from Amsterdam Centraal to Paris-Nord is cancelled between Amsterdam Centraal and Brussels Midi/Zuid
  • Eurostar 9310 fromAmsterdam Centraal to Paris-Nord is cancelledbetween Amsterdam Centraal and Brussels Midi/Zuid
  • Eurostar 9410 from Amsterdam Centraal to Paris-Nord is cancelled between Amsterdam Centraal and Brussels Midi/Zuid
  • Eurostar 9301 from Brussels Midi/Zuid to Amsterdam Centraal is cancelled
  • Eurostar 9322 from Amsterdam Centraal to Paris-Nord is cancelled between Amsterdam Centraal and Brussels Midi/Zuid
  • Eurostar 9380 from Brussels Midi/Zuid to Paris-Nord is cancelled

Thursday 14/11/2024

  • Eurostar 9409 from Paris-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9415 from Paris-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9368 from Brussels Midi/Zuid to Paris-Nord is cancelled

Friday 15/11/2024

  • Eurostar 9428 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 from Paris-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9368 from Brussels Midi/Zuid to Paris-Nord is cancelled

Saturday 16/11/2024

  • Eurostar 9311 from Paris-Nord to Brussels Midi/Zuid is cancelled  

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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OUIGO trains cancelled on 14 November(Updated on 7th November)

We inform you that, due to the weather incident on the train tracks, the following services have been cancelled on 14 of November.
Train numbers:  6472, 6512, 6473, 6503, 6532, 6573, 6553, 6602, 6572, 6603

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Renfe - High-speed services between Valencia and Madrid suspended(Updated on 7th November)

The damage to railway infrastructure caused by flooding in the Valencian Community caused by the DANA means that the high-speed service between Valencia and Madrid will be suspended for at least two to three weeks, a duration that may vary depending on the progress of the repair work.
Due to the damage caused by the DANA, trains on lines C1 Valencia-Gandia, C2 Valencia-Moixent and C3 Valencia-Utiel are also not running.
For their part, lines C5 and C6 of the Valencia commuter rail network are operating on a limited basis for essential journeys. The C6 Valencia-Castelló currently has 17 trains in each direction per day and the C5 Valencia-Caudiel has three trains in each direction per day.

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Italo Strike - (Updated 5th November)

On the occasion of the strike  from 09:01am to 16:59 pm on 05/11/2024, in order to reduce the inconvenience caused to Italo's travellers, the list of guaranteed trains is published.

LISTA TRENI GARANTITI 

For further information, we invite you to contact  the following toll-free number 060708

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Cancelled train between Paris and London 1 January 2025 (Updated 5th November)

Eurostar 9061 from Paris Gare du Nord to London St Pancras International (dep. Paris 20:32, arr. London 22:00) on 1st January 2025.
You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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National Strike of the staff of the FS Group, Trenitalia Tper and Trenord from 9:01 to 16:59 today 5th November (Updated 5th November)

From 9:01 to 16:59 today, November 5, a national strike of the staff of the FS Group, Trenitalia Tper and Trenord is underway, proclaimed by the Trade Unions.

Trains may be subject to changes or cancellations.

Industrial unrest may lead to changes to the service before it begins and after it ends.

Travelers who intend to cancel their trip can request a refund starting from the strike declaration:

• until the departure time of the booked train, for Intercity and Frecce trains;
• until midnight on the day before the strike itself, for Regional trains.

Alternatively, they may reschedule their journey, under similar transport conditions, as soon as possible, subject to seat availability.

More information on connections and services is available on the other   web channels  of the FS Group, Trenitalia Tper and Trenord, from Customer Service staff and at ticket offices.  

Long-distance trains guaranteed in case of strike

Toll-free call center active 800 89 20 21. 

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SNCF : Staff Strike on Monday 4th November  (Updated 4th November)

Today, Monday 4 November, a strike by SNCF staff is underway.

Trains on the Ventimiglia - Breil - Limone - Cuneo route may be subject to delays, cancellations, changes or route limitations.

Regional train measures programme

Further information is available at ticket offices, Customer Service offices and on SNCF digital channels.

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Rome - Naples high - speed  line: circulation slowed from 6:30 am due to a fault in electrical line (Updated 4th November )

Traffic remains slow in the direction of Naples due to a fault in the power line between Ceccano and Cassino.

The technicians' intervention continues.

High-speed trains heading towards Naples can be routed on the Rome - Naples line via Cassino or via Formia and record an increased travel time of up to 60 minutes.

High Speed Trains directly involved and subject to changes:

•  FR 9605 Milano Centrale (6.35am) - Napoli Centrale (11.03am) : the train today stops at Roma Tiburtina instead of Roma Termini.
Passengers:
• heading to Roma Termini can continue their journey from Roma Tiburtina with the first available trains, provided by Trenitalia Customer Service staff;
• departing from Roma Termini can use the train FR 8335 Fiumicino Aeroporto (9.38am) - Napoli Centrale (11.33am) .

FR 9604 Brescia (6.42) - Napoli Centrale (12.03) : the train today stops at Roma Tiburtina instead of Roma Termini.
Passengers:
ׇ• heading to Roma Termini can continue their journey from Roma Tiburtina with the train  FR 9515 Milano Centrale (7.10) - Salerno (13.02)  or with the first available trains provided by Trenitalia Customer Service staff;
• departing from Roma Termini can use the train FR 9515 Milano Centrale (7.10) - Salerno (13.02) .

High Speed trains directly involved and routed on the Rome - Naples lines via Cassino or via Formia with a longer travel time of over 60 minutes:

FR 9505 Milan Central (5:10) - Salerno (11:27)
FR 9612 Battipaglia (5:12) - Turin Porta Nuova (12:10)•  FA 8300 Benevento (5:54) - Rome Termini (7:45)
•  FR 9603 Milan Central (6:00) - Naples Central (10:33)
FR 9406 Naples Central (6:09) - Venice Santa Lucia (11:34)FR 9490 Salerno (6:10) - Venice Santa Lucia (12:34)
FR 8303 Rome Termini (8:05) - Lecce (13:35)

Update - 9:20am

Traffic remains slow in the direction of Naples due to a fault in the power line between Ceccano and Cassino.

The technicians' intervention continues.

High-speed trains heading towards Naples can be routed on the Rome - Naples line via Cassino and record an increased travel time of up to 60 minutes.

Update - 7:40am

Traffic has returned to normal in the direction of Rome, while traffic remains slow in the direction of Naples due to a fault in the power line between Ceccano and Cassino.

The technicians' intervention continues.

High-speed trains heading towards Naples can be routed on the Rome - Naples line via Cassino and record an increased travel time of up to 60 minutes.

Update - 7:15am

Traffic is still slow due to a fault in the power line between Ceccano and Cassino, technicians are working on the issue.

High Speed trains can be routed on the Rome - Naples lines via Cassino or via Formia with an increased travel time of up to 60 minutes.

Event start - 6:30am

Traffic is slowed due to a fault in the power line between Ceccano and Cassino.

The intervention of technicians and the sending of an emergency vehicle were requested to allow the regular resumption of rail traffic.

High Speed trains can be routed on the Rome - Naples line via Cassino and record an increased travel time of up to 60 minutes.

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Venice - Trieste Line : Circulation suspended between Quarto d" Altino and San Dona di Piave from 10:55 am for investigations by the Judicial Authority

04.11.2024

Update

Event start - 10:55am

Traffic is suspended following the collision of a person between Quarto d'Altino and San Donà di Piave.

The intervention of the Judicial Authority was requested for the investigations required by current legislation.

Intercity and regional trains may experience delays.

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Savona - Alessandria line via Ferrania: circulation suspended in San Giuseppe di Cairo from 26 October due to damage caused by bad weather

01.11.2024

Update

Traffic remains suspended due to damage caused by bad weather in San Giuseppe di Cairo.

The technicians' intervention continues.

Regional trains may be subject to cancellations, route limitations or changes.

Bus services are active.

Schedule of measures for Regional trains  on Friday 1st and Sunday 3rd November.

Schedule of measures for Regional trains  on Saturday 2 November.

You can find out the progress of your train and travel options from the station you are interested in with  Search Train .

Update - 12:30pm

Traffic has returned to normal on the Savona - Turin via San Giuseppe di Cairo and Savona - Alessandria via Altare lines, while it remains suspended on the Savona - Alessandria via Ferrania line due to damage caused by bad weather in San Giuseppe di Cairo.

The intervention of technicians and Firefighters continues.

Regional trains may be subject to delays, cancellations or route restrictions.

Active bus routes between Savona and Mondovì.

Update - 10:55am, October 26

Traffic remains suspended in San Giuseppe di Cairo due to critical weather conditions that are causing the risk of flooding of the Bormida river.

The intervention of technicians and Firefighters continues.

Regional trains may be subject to delays, cancellations or route restrictions.

Active bus routes between Savona and Mondovì. 

Update - 8:45am

Traffic remains suspended due to damage caused by bad weather in San Giuseppe di Cairo, the intervention of technicians and Firefighters continues.

Regional trains may be subject to delays and cancellations.

Active bus routes between Savona and Mondovì. 

Update - 6:30am

Traffic is still suspended due to damage caused by bad weather in San Giuseppe di Cairo, technicians and Firefighters are currently working on the road.

Regional trains may be subject to delays and cancellations.

Event start - 9:00 PM on October 26th

Traffic is suspended due to damage caused by bad weather in San Giuseppe di Cairo.

The intervention of technicians was requested to allow the regular resumption of circulation.

Regional trains may experience delays.

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Florence - Rome high-speed line: circulation slowed down from 10:30 due to a fault on a train from another railway company (Update - 1st November)

01.11.2024 

Event start - 10:30 am

Traffic has slowed down in the direction of Rome due to a breakdown of a train operated by a Non-Trenitalia Railway near Arezzo.

High Speed and Intercity trains can take up to 30 minutes longer to travel.

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Eurostar train cancellation on 1st November: (Updated 1st November)

London to Paris:

9018 (10.24>13:58)

9024 (12.31>15:58)

9038 (16.01> 19:28)

9044 (17.31 >20.58)

9054 (20.21>23.25)

Paris to London:

9007 (07:02> 08:30)

9009 (07:32> 09:00)

9015 (09:02 > 10:30)

9027 (12:02 > 13:30)

9037 (14:32>16:00)

Amsterdam/Bruxelles to Paris:

9322 (08:08 >11:35)

Brussels to Paris:

9326 (10:43 >12:06)

9386 (20:42 > 22:05)

Paris to Brussels

9311 (07:55>09:17)

9441 (12:54>14:17)

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Floods in Valencia Region:

Ouigo Spain: (Update- 1st November)

Due to weather conditions there will be no traffic until the 13/11/2024 on the Madrid-Valencia line

Affected trains: 6472, 6473, 6503, 6512, 6553, 6532, 6572, 6573, 6603, 6602

More information would have been received via the email in case you have booked a Ouigo train upto the above mentioned date.

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Iryo Spain: (Update- 1st November)

Due to this unfortunate event, we inform you that the trains between Madrid and Valencia have been cancelled, for the moment, until 10/11/2024. The situation will continue to be constantly monitored so cancellations could be prolonged. Rail traffic on the route is suspended until the serious damage to the infrastructure caused by these floods can be repaired.

Regarding the management of tickets affected by cancellations:

If your Iryo train is cancelled due to this, kindly contact our customer care team.

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RENFE - High-speed services between Valencia and Madrid suspended for two to three weeks (Update- 1st November)

The damage to railway infrastructure caused by flooding in the Valencian Community caused by the DANA means that the high-speed service between Valencia and Madrid will be suspended for at least two to three weeks, a duration that may vary depending on the progress of the repair work.

Due to the damage caused by the DANA, trains on lines C1 Valencia-Gandia, C2 Valencia-Moixent, C3 Valencia-Utiel, C5 Valencia-Caudiel and C6 Valencia-Castelló of the Valencia Commuter Railway are also not running.

The long and medium distance services of the Valencia-Alicante-Murcia connection and the medium distance services of Valencia-Albacete-Alcázar de San Juan and Valencia-Teruel are also suspended.

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Renfe: (Update- 31st October)

Commuter train services and high-speed connections between Valencia and Madrid remain suspended

  • Trains on lines C1 València-Gandia, C2 València-Moixent, C3 València-Utiel, C5 València-Caudiel and C6 València-Castelló do not run
  • Adif will keep the high-speed line between Valencia and Madrid closed all day for safety reasons
  • The train service connecting Valencia and Barcelona is also suspended and its operation is subject to the evolution of the meteorological phenomenon.
  • The long and medium distance services of the Valencia-Alicante-Murcia connection and the medium distance services Valencia Albacete-Alcázar de San Juan and Valencia-Teruel are also suspended.

The weather conditions and the stormy rains recorded in the last few hours in the Valencian Community force the suspension of traffic on 5 lines of the commuter rail network and high-speed communications to or from Valencia Joaquín Sorolla station. Trains on lines C1 Valencia-Gandia, C2 Valencia-Moixent, C3 Valencia-Utiel, C5 Valencia-Caudiel and C6 Valencia-Castelló are not running.

On the other hand, traffic on the high-speed line between Valencia and Madrid will remain suspended throughout today, Wednesday 30 October, as a result of the effects of the heavy rains.

Likewise, traffic on the Mediterranean Corridor remains suspended , meaning that long-distance trains between Valencia and Barcelona are still not operating for the time being. Some services could be resumed throughout the day depending on the weather and the state of the railway infrastructure.

The long and medium distance services of the Valencia-Alicante-Murcia connection are also suspended, as well as the Medium Distance services between Valencia Albacete-Alcázar de San Juan and the Medium Distance services Valencia-Teruel.

Adif, in coordination with Renfe, has kept the stations of Valencia Joaquín Sorolla, Cuenca Fernando Zóbel, Madrid Chamartín Clara Campoamor and Madrid Atocha open overnight to assist people whose trains were cancelled and who needed it.

These are the affected trains:

Madrid-Valencia:

  • Avlo Madrid Chamartín 06:30-Valencia JS 08:34.
  • AVE Madrid Chamartín 07:30-Valencia JS 09:30.
  • AVE Burgos 06:40-Valencia JS 10:24. Passing through Chamartín at 08:26.
  • AVE Madrid Puerta de Atocha 09:44-Valencia JS 11:47.
  • Avlo Madrid Chamartín 10:30 -Valencia JS 12:36.
  • AVE Madrid Chamartín 11:30-Valencia JS 13:24.
  • AVE Madrid Chamartín 12:30-Valencia JS 14:35.
  • Avlo Madrid Chamartín 14:30-Valencia JS 16:34.
  • AVE Gijón 11:09-Castellón 18:36. Passes through Madrid Chamartín at 15:00.
  • AVE Madrid Chamartín 16:30-Valencia JS 18:24.
  • AVE León 15:13-Valencia JS 19:24. Passing through Madrid Chamartín at 17:12.
  • AVE Madrid Chamartín 18:30-Valencia JS 20:34.
  • AVE Madrid Puerta de Atocha 19:40-Valencia JS 21:42.
  • AVE León 17:51-Valencia JS 22:24. Passing through Madrid Chamartín at 20:30.
  • Avlo Madrid Chamartín 21:00-Valencia JS 23:05.
  • Valencia-Madrid

  • Valencia Avenue JS 06:32-Madrid Chamartin 08:38.
  • AVE Valencia JS 06:57-Madrid Puerta de Atocha 09:08.
  • AVE Valencia JS 07:42-León 12:01. Passing through Madrid Chamartín at 09:38.
  • AVE Valencia JS 08:42- Madrid Chamartín 10:38.
  • Valencia Avenue JS 09:32- Madrid Chamartin 11:38.
  • AVE Valencia JS 10:32 - León 15:12. Passes through Madrid Chamartín at 12:38.
  • AVE Castellón 10:12-Gijón 18:42. Passes through Madrid Chamartín at 14:23.
  • AVE Valencia JS 13:31- Madrid Chamartín 15:38.
  • AVE Valencia JS 15:09-Madrid Puerta de Atocha 17:18.
  • Valencia Avenue JS 15:32- Madrid Chamartin 17:38.
  • AVE Valencia JS 17:42-Burgos 21:29. Passes through Madrid Chamartín at 19:37.
  • AVE Valencia JS 18:31- Madrid Chamartín 20:38.
  • AVE Valencia JS 19:45- Madrid Chamartín 21:38.
  • Valencia Avenue JS 21:12 - Madrid Chamartin 23:18.
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    RENFE - Zaragoza <> Madrid; Soria <> Madrid; Almadenejos/Brazatortas <> Puertollano/Alcázar de San Juan: (Update- 1st November)

    Alternative transport plan on the Zaragoza-Madrid line:

    Renfe has established an alternative road transport plan on the Zaragoza-Madrid conventional line to guarantee traffic between 1 and 3 November due to works by Adif near Torrejón de Ardoz. During the aforementioned days, the operator will provide buses on a section of the route depending on the train:

    17501. Barcelona-Caspe-Zaragoza-Madrid. Road transfer between Sigüenza and Madrid. Rest of the journey by train.

    17503. Lleida-Zaragoza-Madrid. Transfer by road between Medinaceli and Madrid. Rest of the journey by train.

    17054. Madrid-Zaragoza. Road transfer between Madrid and Medinaceli. Rest of the journey by train.17052.

    Madrid-Zaragoza-Binéfar-Lleida. Road transfer between Madrid and Sigüenza. Rest of the journey by train.

    Alternative transport plan on the Soria-Madrid line:

    Renfe will operate all services between Soria and Madrid entirely by road between Friday 1 and Sunday 3 November. The execution of improvement works near Torrejón (Madrid) and a track closure in Matillas (Guadalajara) make rail operations impossible, so the company will transport its passengers by road.

    The coincidence of the improvement works and the repair works to reopen the track prevent the provision of the service by train. Therefore, Renfe has established 14 bus services to transport passengers between Soria and Madrid on 1, 2 and 3 November.

    List of affected trains, whose service will be provided by road during the three days.

    17302. Madrid Chamartin-Soria.

    17306. Madrid Chamartin-Soria.

    17303. Madrid Chamartin-Soria.

    17305. Soria-Madrid Chamartin.

    17307. Soria-Madrid Chamartin.

    Modification of the service due to Adif works between Almadenejos/Brazatortas and Puertollano/Alcázar de San Juan:

    Due to the infrastructure improvement works that Adif is carrying out at Puertollano station, traffic will be interrupted from 9 to 11 November between Almadenejos/Brazatortas and Puertollano/Alcázar de San Juan.

    To ensure the mobility of passengers, Renfe has established an alternative road transport plan that will cover these routes in both directions, stopping at the corresponding intermediate stations.

    The affected services are the trains that connect Extremadura and the province of Ciudad Real:

    Regional Express 18331 Badajoz-Alcazar de San Juan: bus Brazatortas-Alcazar de San Juan.

    Regional Express 18770 Puertollano-Badajoz: Puertollano-Brazatortas bus.

    Regional Express 18777 Badajoz-Puertollano: Almadenejos-Puertollano bus.

    Regional Express 18330 Alcázar de San Juan-Badajoz: bus Alcázar de San Juan-Almadenejos.

    Please note that it is necessary to purchase or formalise the ticket before travelling and that bicycles and pets are not permitted on road transport . Furthermore, connections with other services cannot be guaranteed .

    Eurostar: Cancelled train between London and Brussels : 11th November 2024

    Due to work on the LGV Nord, we are sorry to inform you that we have had to make a few more changes to our timetable  on 11th November, which may affect some of your travellers. Please see the details below.

    Eurostar  9152 from St Pancras to Brussels-Midi/Zuid (dep..London at 18:04, arr. Lille 20:26, dep. Lille 20 :30 and arr. Brussels 21 :14) has been cancelled.

    You can cancel or exchange your ticket for free on the website. 

    In case if you find any issues while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by the customer using this form on our website.

    Further details about compensation can be found here.

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    Eurostar: Cancelled Trains on 1st November 2024:

    Eurostar  9153 from Brussels Midi/Zuid to St Pancras (dep. Brussels at 17:56, dep. Lille 18 :35, arr. London 18 :57) has been cancelled.
    You can cancel or exchange your ticket for free on the website. 
    In case if you find any issues while cancelling or exchanging your ticket you can contact here. 
    Any compensation due should be requested by the customer using this form on our website.
    Further details about compensation can be found here.

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    Venice - Milan line: circulation suspended between Padua and Vicenza from 12:00 due to critical weather conditions

    Traffic is suspended between Padua and Vicenza due to critical weather conditions that are causing the risk of flooding of the Bacchiglione and Retrone rivers. 

    The technicians' intervention is still in progress.

    High-speed trains may be cancelled and rerouted on the alternative route between Padua and Verona via Castel Maggiore, with an expected longer travel time of up to 150 minutes; they do not stop in Vicenza.
    Passengers coming from Venice:
    • departing from Vicenza can use the first available Regional trains, managed by Trenitalia Customer Service staff, to Verona, where they will find further continuation with the first available High-speed trains, managed by Trenitalia Customer Service staff;
    • heading to Vicenza can use the replacement bus service specially arranged from Padua.
    Passengers coming from Milan:
    • heading to Vicenza can use the first available Regional trains, managed by Trenitalia Customer Service staff, to Verona, where they will find further continuation with the first available High-speed trains, managed by Trenitalia Customer Service staff;
    • departing from Vicenza can use the replacement bus service specially arranged to Padua, where they will find continuation with the first available trains, managed by Trenitalia Customer Service staff.

    High Speed Trains routed on the alternative route between Padua and Verona via Castel Maggiore:

    FR 9729 Udine (11.25) - Milan Central (15.45)
    • FR 9723 Milan Central (11.45) - Venice Santa Lucia (14.12)
    FR 9728 Venice Santa Lucia (11.48) - Milan Central (14.35)FR 9732 Venice Santa Lucia (12.48) - Milan Central (15.15)

    The train  Frecciarossa 9727 Milano Centrale (12:45) - Venezia Santa Lucia (15:12) is cancelled today.
    Passengers can use the train FR 9731 Milano Centrale (13:45) - Venezia Santa Lucia (16:12) .

    The Frecciarossa  train 9736 Venice Santa Lucia (13:48) - Milan Central (16:15) is cancelled today.
    Passengers can use the train  FR 9740 Venice Santa Lucia (14:48) - Milan Central (17:15) .

    Regional trains heading towards Venice end their journey in Vicenza.

    Regional trains heading towards Milan end their journey in Padua or Grisignano di Zocco.

    You can find out the progress of your train and travel options from the station you are interested in with  Search Train .

    Update - 10:00 am

    Traffic is still slow between Vicenza and Altavilla due to critical weather conditions that are causing the risk of flooding of the Bacchiglione and Retrone rivers. 

    Train traffic in the direction of Milan is prevented and is regulated by using other tracks.

    The technicians are working on the repairs.

    High-speed and regional trains may take up to 15 minutes longer to travel.

    Event start - 8:50am

    Traffic is slowed between Vicenza and Altavilla due to critical weather conditions that are causing the risk of flooding of the Bacchiglione and Retrone rivers. 

    Train traffic in the direction of Milan is prevented and is regulated by using other tracks.

    The intervention of technicians was requested to allow the regular resumption of rail traffic.

    High-speed and regional trains may take up to 10 minutes longer to travel.

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    Cecina - Volterra line: circulation suspended from 10:43 due to critical weather conditions

    Traffic is suspended due to critical weather conditions between Cecina and Volterra.

    The intervention of technicians was requested to allow the regular resumption of rail traffic.

    Bus trips are cancelled according to the following schedule.

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    Ventimiglia - Cuneo line: circulation suspended between Bevera and Tende from 17 October due to damage caused by bad weather

    Traffic is still suspended between Bevera and Tende for technical checks following a landslide. 

    The technicians are working on the repairs.

    Regional trains may be subject to route restrictions and cancellations according to the following schedule.

    You can find out the progress of your train and travel options from the station you are interested in with Search Train.

    Event start - 9:40pm on October 17th

    Traffic is suspended between Bevera and Tende for technical checks following a landslide. 

    The intervention of technicians was requested to allow the regular resumption of circulation. 

    Regional trains may experience delays.

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    Siena - Empoli - Florence, Siena - Grosseto and Siena - Chiusi lines: traffic suspended in Siena from 17 October due to damage caused by bad weather

    Traffic is still suspended between Siena and Badesse, between Siena and Buonconvento and between Siena and Arbia for technical checks following a landslide and damage caused by bad weather.

    The technicians are working on the repairs.

    Regional trains may experience delays, cancellations or route restrictions according to the following schedule.

    Where possible, bus services are scheduled from Siena.

    You can find out the progress of your train and travel options from the station you are interested in with Search Train.

    Event start - 19:40 on October 17

    Traffic is suspended in Siena due to damage caused by bad weather.

    The intervention of technicians was requested to allow the regular resumption of rail traffic.

    Regional trains may experience delays.

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    Trentino Trasporti staff strike from 00:00 to 23:59 on Friday 18 October

    From 00:00 to 23:59 on Friday 18 October there is a national strike of Local Public Transport, which is also being joined by the staff of Trentino Trasporti.

    Trentino Trasporti trains on the Trento - Bassano del Grappa line may be subject to change.

    The strike may lead to changes to the service, even before it begins and after it ends.

    More information on the services guaranteed in the event of a strike is available on the digital channels of the Railway Companies or from customer service staff and ticket offices.

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    Eurostar: Cancelled Trains on 11/10/2024

    Please be advised that the following trains are cancelled on  11/10/2024 due to due to a technical problem:
    9022, departing at 11:31 from London Saint Pancras Int'l to Paris Gare du Nord,
    9043, departing at 16:10 from Paris Gare du Nord to London Saint Pancras Int'l.

    You can cancel or exchange your ticket for free on the website. 

    In case if you find any issues while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by the customer using this form on our website.

    Further details about compensation can be found here.

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    Ventimiglia Station: traffic suspended from 10:40 am due to an intervention by the Police:(12th to 13th October)

    Traffic is still suspended in Ventimiglia, while the police are intervening.
    Intercity and Regional trains may be subject to route restrictions and delays.
    Intercity trains subject to the measure:
    • IC 633 Milano Centrale (7:10) - Ventimiglia (10:54) : the train today ends its journey in Imperia.
    Passengers can continue with the train R 3364 Genova Brignole (9:35) - Ventimiglia (12:03) .
    • IC 745 Ventimiglia (10:59) - Milano Centrale (14:55) : the train today departs from Imperia (11:32).
    Passengers can use the first available trains provided by Trenitalia Customer Service staff.
    You can find out the progress of your train and travel options from the station you are interested in with Search Train . 
    Event start - 10:40am
    Traffic is suspended in Ventimiglia due to an intervention by the police.
    Intercity and Regional trains may be subject to route restrictions and delays
    The list of guaranteed trains is available here

    Please refer to this link which is valid for public holidays and Sundays, to inform passengers about the list of assured trains before they go.

    The ticket offices at railway stations in Italy will also provide information on connections and services.

    In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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    National strike of FS and Trenord from 12th to 13th October

    National strike of FS and Trenord Group staff from 9:00 pm on Saturday 12th to 8:59 pm on Sunday 13th October. Free call center active 800 89 20 21
    From 9:00 PM on Saturday 12th to 8:59 PM on Sunday 13th October, a national strike of the staff of the FS Group, Trenitalia, Trenitalia Tper and Trenord has been called by the Trade Unions.
    Trains may be subject to changes or cancellations.
    Industrial unrest may lead to changes to the service before it begins and after it ends.
    Travellers who intend to cancel their journey can request a refund starting from the strike declaration:
    • up to the departure time of the booked train, for Intercity and Frecce trains;
    • up to midnight on the day before the strike itself, for Regional trains; alternatively, they can reschedule their journey, under similar transport conditions, as soon as possible, according to seat availability.
    More information on connections and services is available on the other web channels of the FS and Trenord Group, from Customer Service staff and at ticket offices.  
    Toll-free call center active 800 89 20 21.
    From Samstag, from the 12th of October 2024, 9.00 pm, to the second Sunday, from the 13th of October 2024, 8.59 pm, from the end of the week, to a national team of members of the Zugpersonals of the FS-Gruppe, Trenitalia, Trenitalia Tper and Trenord, ausfallen oder geändert werden.

    In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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    OCTOBER 12TH AND 13TH _ STRIKE_  ITALO

    I would like to inform you that a 24-hour strike has been announced, starting on October 12th at 9:00 pm ( UTC)  and ending on October 13th at 9:00 pm (UTC).

    The list of guaranteed trains is available on the Italo website.

    Please note that ONLY the guaranteed trains are published on the list. Trains not listed that fall within the strike period are considered not guaranteed.

    *Only trains marked as "GARANTITO" (GUARANTEED) are guaranteed. Trains that are not listed or do not have the "GARANTITO" label may be affected by the strike.

    Our helplines will be active from October 10 th at 12:00 am until the end of the service:
    +39 0689371892 (from abroad) or 060708 (from Italy).

    In the event of a cancellation, customers can choose to reschedule their journey to the train immediately before or after the canceled one, or request a full refund before departure.

    In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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    Eurostar: Cancelled 9120

    Please be advised that train  9120 on 05/10/2024, departing at 10:01 from London St Pancras Int'l to Brussels-Midi/Zuid is cancelled due to operational reasons.

    You can cancel or exchange your ticket for free on the website. 

    In case if you find any issues while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by the customer using this form on our website.

    Further details about compensation can be found here.

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    Eurostar: Cancellation on 04th October:

    Please be advised that train  9141 on 04/10/2024, departing at 14:52 from Brussels-Midi/Zuid to London St Pancras Int'l will not stop at  Lille Europe due to operational issues.

    We have had to cancel the stop at  Lille Europe

    In case if you find any issues while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by the customer using this form on our website.

    Further details about compensation can be found here.

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    (Erratum) Eurostar: Cancelled 9135

    Please be advised that train  9135 on 04/10/2024, departing at 12:56 from Brussels-Midi/Zuid to London St Pancras Int'l is cancelled due to operational reasons.

    You can cancel or exchange your ticket for free on the website. 

    In case if you find any issues while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by the customer using this form on our website.

    Further details about compensation can be found here.

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    Eurostar: Cancelled 9135

    Please be advised that train  9135 on 04/10/2024, departing at 12:56 from Amsterdam-Centraal to London St Pancras Int'l is cancelled due to operational reasons.

    You can cancel or exchange your ticket for free on the website. 

    In case if you find any issues while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by the customer using this form on our website.

    Further details about compensation can be found here.

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    Eurostar: Cancelled 9015

    Please be advised that train  9015 on 04/10/2024, departing at 9:12 from Paris Gare du Nord to London St Pancras Int'l is cancelled due to operational reasons.

    You can cancel or exchange your ticket for free on the website. 

    In case if you find any issues while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by the customer using this form on our website.

    Further details about compensation can be found here.

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    Weather Damage in Austria. 

    The severe damage caused by the extreme storms in large parts of Austria, cleanup and repair work at ÖBB is in full swing. Our employees are working at full speed to repair the damage to the railway infrastructure. This will take longer in some areas, which is why there may still be restrictions on train traffic (cancellations and delays). We ask for your understanding and continue to recommend postponing non-urgent trips on the western route between Vienna and Salzburg.
    The old, double-track western line through the Vienna Woods was also hit by flooding. It can currently at least be managed on a single track. In the next few days, the ÖBB will clear the remaining debris and repair track damage so that the second track on the old western line can be used from October 10th.
    Long-distance traffic until 10 October: 
    Vienna - Salzburg 
    From 04:55 to 20:55 a Railjet departs hourly from Vienna Central Station 
    From 05:38 a.m. to 08:38 p.m. a WESTbahn train departs every hour from Vienna Westbahnhof  
    Salzburg - Vienna  
    From 05:11 a.m. to 9:11 p.m. the ÖBB Railjet departs hourly from Salzburg Hbf 
    From 05:52 to 19:52 the WESTbahn departs hourly from Salzburg Hbf 
    (The stops in Tullnerfeld, Vöcklabruck and Neumarkt/Wallersee unfortunately have to be cancelled due to the diversion.) 
    To continue your journey towards Munich/Bregenz/Zurich, please change to the RJX in Salzburg, which departs every hour at minute 56. 
    The fast RJX between Vienna and Salzburg is currently cancelled until further notice.

    Before you start your journey, please check the ÖBB timetable information service Scotty, the ÖBB app or call ÖBB customer service on 0043 5 1717.

    We are working hard to update our systems. Unfortunately, it can still happen that cancelled trains can still be booked in the ÖBB app. In this case, you will of course receive a refund for your ticket. You can contact ÖBB customer service or the ticket counters in the ÖBB travel centers.

    ---------------------------------------------------------------------

    Disruptions due to storms in Austria

    There are currently disruptions to national and international train services in Austria due to severe weather. Delays, partial cancellations and train cancellations are to be expected up to and including Sunday, September 15, 2024. The  OBB has granted special concessions for travel with international tickets to/from/through Austria.

    Travel to/from Austria is not recommended.

    All passengers who have purchased a ticket for a  trip between September 13th and September 15th, 2024 from/to/through Austria by September 12th, 2024 and who would like to postpone this trip due to the severe weather in Austria can use their ticket until September 18th, 2024. The train connection is no longer valid. The ticket is valid for the trip to the original destination, even with a changed route. New reservations must be booked for trains that require reservations. This new reservation is free of charge and will be issued subject to availability. Please contact your DB sales point/DB travel center for this.

    In addition, of course, other tariff and statutory passenger rights apply, so that, for example, a ticket refund is also possible under the relevant conditions.

    Before you start your journey, please check the ÖBB timetable information service Scotty, the ÖBB app or call ÖBB customer service on 0043 5 1717.

    As soon as we have new information, we will keep you updated here.
    ---------------------------------------------------------------------

    Cancellations on routes to and from London- 5th November to 14th December 2024:

    Due to various operational reasons, we have had to make changes to our timetable which may affect some of your travellers. Please see the details below.

    Saturday 9th November
    Eurostar 9120 from London St Pancras to Brussels Midi (original dep London at 10:01, arr. Lille 12:25, arr. Brussels 13:09)
    Sunday 10th November
    Eurostar 9145 from Brussels Midi to London St Pancras (original dep Brussels at 15:56, dep. Lille 16:35, arr. London 16:57)
    Eurostar 9152 from London St Pancras to Lille Europe (original dep London at 18:04, arr. Lille 20:26)
    Monday 11th November
    Eurostar 9152 from London St Pancras to Lille Europe (original dep London at 18:04, arr. Lille 20:26)
    5th November – 14th December
    Eurostar 9022 from London St Pancras to Paris-Nord (original dep London at 11:31, arr. Paris 14:48)
    Eurostar 9027 from to Paris-Nord to London St Pancras (original dep Paris at 12:12, arr. London 13:30)
    These trains are cancelled on the following dates :
    Tuesdays and Wednesdays from 5th  November to 11th December 2024
    All Saturdays from 16th November to 14th December 2024

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Cancelled stops on 9152

    Please be advised that train 9152 on 10/09/2024, departing at 18:04 from London St Pancras International to Amsterdam Centraal will not stop at Rotterdam Centraal nor Amsterdam Centraal due to a strike action in the Netherlands.
    Eurostar have had to cancel the stops at Rotterdam Centraal and Amsterdam Centraal.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Eurostar: Strike in the Netherlands - cancelled stops on 10/09 & 11/09

    Please be advised that due to Dutch public transport strikes on Wednesday 11th September, we have had to make changes to the following services: 

      10th September - the following services will terminate in Brussels Midi
     

    • Eurostar 9152 LSS – AMS
    • Eurostar 9375 PNO – AMS
    • Eurostar 9381 PNO – AMS


    11th September - the following services will terminate in Brussels Midi
     

    • Eurostar 9303 PNO – AMS

      11th September - the following services will depart only from Brussels Midi

    • Eurostar 9322 AMS – PNO 
    • Eurostar 9310 AMS – PNO 
    • Eurostar 9316 AMS – PNO 
    • Eurostar 9328 AMS – PNO
       

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Contingency: industrial action in the Netherlands on 11 September 4H00 - 8H00

    Due to  industrial action in the Netherlands on 11 September between 4H00 and 8H00, there is an impact expected on the morning train service.

    The following measures have been taken for travellers on  IC Brussels - Netherlands:

    Please check for any updates our contingency pages.   
    In case if you find any issue while cancelling or exchanging your ticket you can contact here

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    Eurostar cancelled stops 9152 05/09/2024

    Please be advised that train 9152 on 05/09/2024, departing at 18:04 from LONDON ST PANCRAS to AMSTERDAM will not stop at  either ROTTERDAM or AMSTERDAM due to person having been struck by a non-Eurostar train.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Trenitalia's Disruption 08th – 9th September:

    Due to a national strike scheduled from 3 a.m. of September 8th 2024 to 2 a.m. of September 9th, possible disruption and/or cancellations of Trenitalia's trains are expected.

    The effects of disruptions may also affect the services running before and after the end of the strike.

    We remind you:

    • Before travelling, you can check the list of guaranteed Long Haul and Regional trains available at this link,
    • The status of the train can be checked by you on ViaggiaTreno website,
    • that information on connections and services will be provided also at ticket offices of Italian railway stations,
    • that in case your train is cancelled, you can ask for full refund applying at this link.

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    Italo Strike (6th September - 9th September) 

    I would like to inform you that a 24-hour strike has been announced, starting on September 8th at 3:00 am and ending on September 9th at 2:00 am.

    The list of guaranteed trains is available here

    Please note that ONLY the guaranteed trains are published on the list. Trains not listed that fall within the strike period are considered not guaranteed.

    *Only trains marked as "GARANTITO" (GUARANTEED) are guaranteed. Trains that are not listed or do not have the "GARANTITO" label may be affected by the strike.

    Our helplines will be active from 10:00 am on September 5th until the end of the service:
    +39 0689371892 (from abroad) or 060708 (from Italy).

    In the event of a cancellation, customers can choose to reschedule their journey to the train immediately before or after the canceled one, or request a full refund.

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    ----------------------------------------------------------------------------

    Major disruption to Great Northern and Thameslink services between Finsbury Park and Stevenage

    A broken rail between Finsbury Park and Stevenage is causing disruption to Great Northern and Thameslink services running between these stations.

    Trains may be cancelled, delayed by up to 60 minutes or revised. To find more information click here .

    ----------------------------------------------------------------------------

    Trains may be cancelled, delayed by up to 60 minutes or revised. To find more information click here.

    Eurostar: Train 9048 Cancelled on 30/08/2024

    Please be advised that train 9048 on 30/08/2024, departing at 18:31 from London Saint Pancras International to Paris Gare du Nord is cancelled due to operational issues.

    You can cancel or exchange your ticket for free on website. 
    In case if you find any issue while cancelling or exchanging your ticket you can contact here
    Any compensation due should be requested by customer using this form on our website.
    Further details about compensation can be found here.

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    Eurostar: Cancelled 9153

    Please be advised that train 9153 on 29/08/2024, departing at 18:22 from Brussels-Midi/Zuid to London St Pancras Int'l is cancelled due to a technical problem.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Eurostar: Cancelled 9009, 9044 & 9141 Trains on 30/08

    Please be advised that trains 9009, 9044 & 9141 on 30/08/2024 between Paris, London and Brussels are cancelled due to operational reasons.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

    ----------------------------------------------------------------------------

    Eurostar: Cancellation on 30th August :

    Please be advised that train  9141 on 30/08/2024, departing at 15:00 from Brussels-Midi/Zuid to London St Pancras Int'l is cancelled due to operational reasons.

    Train  9044 on 30/08/2024, departing at 17:31 from London St Pancras Int'l to Paris Gare Nord is also cancelled due to operational reasons.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Eurostar: Cancellation on 29th August :

    As a result of a number of technical issues we have several unplanned cancellations today,  29/08/2024

    Please find a summary below of all impacted services : 

    Cancellations : 

    • 9009 Paris to London departing 7:39
    • 9031 Paris to London departing 13:10
    • 9044 London to Paris departing 17:31
    • 9050 London to Paris departing 19:01
    • 9135 Brussels to London via Lille departing 12:22


    Delays : 

    • 9027 - London Saint Pancras arrival +95 min
    • 9149 - London Saint Pancras arrival +40 min
    • 9125 - Brussels Midi/Zuid departure +126 min (original departure 11:22)
    • 9125 - London Saint Pancras arrival +126 min
    • 9110 - Brussels Midi/Zuid arrival +120 min

    We anticipate there may be further impacts later in the day, of which we will keep you updated as soon as possible.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    An Update from LNER - Industrial Action

    Industrial action has been announced at LNER on Saturdays and Sundays from Saturday 31 st August until Sunday 10th November.

    Should industrial action go ahead, a reduced LNER timetable will be operating, and the following dates will be affected.

    • Saturday 31 August and Sunday 1 September (timetable is confirmed and open for bookings)
    • Saturday 7 and Sunday 8 September (tickets for these dates are temporarily off sale
    • Saturday 14 and Sunday 15 September 
    • Saturday 21 and Sunday 22 September 
    • Saturday 28 and Sunday 29 September 
    • Saturday 5 and Sunday 6 October 
    • Saturday 12 and Sunday 13 October 
    • Saturday 19 and Sunday 20 October 
    • Saturday 26 and Sunday 27 October 
    • Saturday 2 and Sunday 3 November 
    • Saturday 9 and Sunday 10 November 

    Industrial action is taking place on Saturday 31 st August and Sunday 1st September, all customers are advised to check their journey before travel and further details can be found below.

    We are finalising our timetables for Saturday 7 th September and Sunday 8th September now and these should be available to view in Journey Planners later this week.

    Friday 30th August

    There is no industrial action on Friday 30 th August but because of industrial action the following day, there may be a small number of changes to our usual timetable, particularly trains running later in the evening.

    As customers booked to travel over the weekend may have changed their plans and brought their journeys forward by a day, trains will be busier than usual and seat reservations are recommended.

    Saturday 31st August

    Due to industrial action, LNER will be running a reduced timetable on all our routes.

    The first train of the day will be later than usual, and the last train of the day will be earlier than usual.

    Our revised timetable is attached and available in journey planners.

    As only a small number of trains are running, services will be extremely busy. If your customers do not have a seat reservation, they may be required to stand for their journey.

    Tickets for this day are back on sale and are available to book.

    Sunday 1st September

    Due to industrial action, LNER will be running a reduced timetable on all our routes.

    The first train of the day will be later than usual, and the last train of the day will be earlier than usual.

    Our revised timetable is attached and available in journey planners.

    As only a small number of trains are running, services will be extremely busy. If your customers do not have a seat reservation, they may be required to stand for their journey.

    Tickets for this day are back on sale and are available to book.

    --------------------------------------------------------------------------------

    Eurostar: Cancelled 9054

    Please be advised that train  9054 on 27/08, departing at 20:01 from London St Pancras Int'l to Paris Gare du Nord is cancelled due to the knock-on effect of an earlier incident this morning.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Eurostar: Cancelled 9141

    Please be advised that train 9141 on 27/08/2024 departing at 15:22 from Brussels Midi to London St Pancras is cancelled due to part of the track being temporarily closed between Lille and Brussels.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Eurostar - Cancelled 9132, 9148, 9153


    The following trains on 27/08/2024 are cancelled due to part of the track being temporarily closed between Lille and Brussels:

    • train 9132 from London St Pancras Int'l to Brussels-Midi/Zuid (departure time: 13:04)
    • train 9148 from London St Pancras Int'l to Brussels-Midi/Zuid (departure time: 17:04)
    • train 9153 from Brussels-Midi/Zuid to London St Pancras Int'l (departure time: 18:22)

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Eurostar - Cancelled 9113

    Please be advised that train 9113 on 27/08/2024 departing at 07:22 from Brussels Midi to London St Pancras is cancelled due to train stopped on line ahead.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Eurostar disruption on 9126 

    Please be advised that train  9126 on 24/08/2024, departing at 11:04 from London St Pancras Int'l to Amsterdam Centraal will not stop at  Rotterdam Centraal & Amsterdam Centraal due to a partner experiencing operational difficulties in the Netherlands.

    We have had to cancel the stop at  Rotterdam Centraal & Amsterdam Centraal.

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Eurostar disruption on 9114

    Please be advised that train 9114 on 24/08/2024, departing at 8:01 from London St Pancras Int'l to Amsterdam Centraal will not stop at Rotterdam Centraal & Amsterdam Centraal due to a partner experiencing operational difficulties in the Netherlands.
    We have had to cancel stops at Rotterdam Centraal & Amsterdam Centraal.

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Eurostar- Timetable changes on routes to and from London: 23rd August – 29th September 2024.

    Due to various operational reasons, Eurostar have to make changes to their timetable which may affect some of the travellers. Please see the details below. 

    CANCELLATION

    Friday 6th September

    Eurostar 9061 from Paris Nord to London St Pancras (dep. Paris 20:42, arr. London 22:00) is cancelled

    RETIMINGS

    These affect bookings made before 13th August 2024

     Friday 23rd, Sunday 25th, Friday 30th Augustand Sunday 1st September

     Eurostar 9059 from Paris Gare du Nord to London St Pancras (original dep. Paris at 20:12, arr. London 21:30) will depart earlier than planned, now departing Paris at 19:58.

    Monday 2nd, Tuesday 3rd, Wednesday 4th and Thursday 5th September

    Eurostar 9037 from Paris Nord to London St Pancras (original dep. Paris at 14:42, arr. London 16:00) will depart and arrive later than planned, now departing Paris at 14:50 and arriving to London at 16:46.

    All Sundays from 15th September to 27th October

    Eurostar 9159 from Brussels Midi to London St Pancras (original dep. Brussels at 18:51, dep. Lille at 19:30, arr. London 19:57) will depart and arrive later than planned, now departing Brussels at 19:26, departing Lille at 20:06, and arriving to London at 20:27.

    Sunday 29th September

    Eurostar 9152 from London St Pancras to Amsterdam Centraal (original dep. London at 18:04, arr. Lille 20:25, arr. Brussels 21:05, arr. Rotterdam 22:32, arr. Amsterdam 23:15) will arrive later than planned, now arriving to Amsterdam at 23:32.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here. Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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    DISRUPTION *AUGUST and SEPTEMBER 2024*

    Eurostar train 9059 originally departing from Paris Gare du Nord to London St Pancras at 20:12 will now depart at the EARLIER time of 19:58 on the 18/08, 23/08, 25/08, 30/08 and 01/09. This is due to operational issues.
    Travelers must bring their existing ticket to the station and check their ticket online for the new recommended station arrival time

    For any aftersales queries, please contact here

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    Eurostar disruption on 9106, 9126, and 9152.

    Eurostar train 9106 on 14th August 2024, departed at 06:04 from London St Pancras to Amsterdam and Rotterdam will terminate at Brussels Midi following temporary track closure in the Netherlands. 

    Trains 9126 leaving St Pancras at 11:04 and the 9152 leaving at 18:04 are likely to be severely delayed also.

    Passengers are recommended to cancel or postpone their trips.

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Eurostar - Cancelled 9314

    Because of technical issues train 9314 on 12/08/2024, departing at 08:43 from Brussels Midi / Zuid to Paris Gare du Nord the Eurostar traffic will be disrupted.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    Eurostar – Cancelled 9080

    Eurostar train 9080 departing from London to Paris at 06:01 will now arrive 25 minutes later at 09:45 on 08/08/2024. This is to avoid conflict with a TGV service.

    For any aftersales queries, please contact here

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    Eurostar – Cancelled 9037 & 9046.


    Please be advised that on 02/08/2024, train 9037 departing at 14:42 from Paris Gare du Nord to London St Pancras Int'l and train 9046 departing at 18:01 from London St Pancras Int'l to Paris Gare du Nord are cancelled due to rolling stock issue.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here

    Any compensation due should be requested by customer using  this form on our website.

    Further details about compensation can be found here.

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    OBB Nightjet Service Restrictions.

    From 12 August to 25 October, there will be significant restrictions on Nightjet services due to construction work. The following coach groups will be cancelled:

    • NJ 468/469 Vienna - Paris - Vienna
    • NJ 40424/40469 Berlin - Paris - Berlin
    • NJ 424/425 Berlin - Brussels - Berlin

    The reason for these cancellations is construction work at Epernay, which prevents guaranteed transport to Paris. Additionally, an alternative terminus at Strasbourg is not feasible due to further construction work in the Rhine Valley near Rastatt. ÖBB is currently exploring alternative uses for the canceled coaches.

    Please note that NJ 40468/40425 Vienna – Brussels – Vienna is not affected by these changes.

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    Milan - Venice line: circulation suspended between Verona Porta Nuova and Vicenza from 31 July to 20 August for infrastructure improvement works.

    From Wednesday 31 July to Tuesday 20 August, due to infrastructure improvement works at Vicenza station, circulation is suspended between Verona Porta Nuova and Vicenza.

    Frecce, Eurocity and Euronight trains are diverted between Verona and Padua via Bologna with an increase in travel times of up to 120 minutes.
    Changes and limitations for regional trains.

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    MILANO-VENEZIA LINE: RFI’s works from July 31, 2024 to August 26, 2024.

    Due to works on the Milan-Venice line, Railway Infrastructure Manager has established the interruption of railway traffic between Vicenza and Verona from July 31 to August 20, 2024.
    All trains, including Italo trains, will change their route and are subject to time variations of up to 120’.
    Italo train schedules have been planned with changes in departure and/or arrival and the sales systems are updated.

    From August 21 to 26, 2024, the Railway Infrastructure Manager has established the resumption of the railway traffic between Vicenza and Verona at reduced speed along the concerned section.
    All trains, including Italo trains, are subject to time variations of up to 25'.
    Italo train schedules have been planned with changes in departure and/or arrival and the sales systems are updated.

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    MILANO-ROMA LINE: RFI’s works from August 12, 2024 to August 25, 2024.

    The Railway Infrastructure Manager has established the closure of the Milano-Bologna line and the Firenze-Roma line from 12 August to 18 August, due to infrastructure works.
    From 19 to 23 August, the Milano-Bologna line will be resumed with speed restrictions, while the Florence-Rome line will remain interrupted.
    On 24 and 25 August, the traffic will also resume on the Firenze-Roma line with speed restrictions.

    All trains, including Italo trains, change their route and are subject to time variations.
    Italo train schedules have been planned with changes in departure and/or arrival and the sales systems are updated.

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    LINE MILANO-VENEZIA: RFI’s works on August 20 and 21, 2024.

    Due to works on the Milano-Venezia line established by the Railway Infrastructure Manager, on August 20 and 21, 2024, some Italo trains have been rescheduled and partially cancelled:
    • Italo 8968, on August 20, 2024, is cancelled from Verona Porta Nuova to Brescia.
    • Italo 8992, on August 20, 2024, is cancelled from Padova to Brescia and arrives in Milano C.le station at 21.35.

    • Italo 8951, on August 21, 2024, is cancelled from Brescia to Verona Porta Nuova.

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    Cancelled trains on routes between France, Belgium, the Netherlands and Germany.

    Due to various operational reasons, we have had to cancel some trains between 30th August and 6th September, which may affect some of your travellers. Please see the details below.

    The following trains are cancelled:

    Friday 30/08/2024:

    • Eurostar 9440 from Brussels Midi to Paris Nord
    • Eurostar 9359 from Paris Nord to Brussels Midi

    Saturday 31/08/2024 :

    • Eurostar 9314 from Brussels Midi to Paris Nord
    • Eurostar 9335 from Paris Nord to Brussels Midi
    • Eurostar 9350 from Brussels Midi to Paris Nord
    • Eurostar 9475 from Paris Nord to Brussels Midi

    Sunday 01/09/2024 :

    • Eurostar 9359 from Paris Nord to Brussels Midi

    Tuesday 03/09/2024 :

    • Eurostar 9415 from Paris Nord to Brussels Midi
    • Eurostar 9326 from Brussels Midi to Paris Nord

    Wednesday 04/09/2024 :

    • Eurostar 9415 from Paris Nord to Brussels Midi
    • Eurostar 9326 from Brussels Midi to Paris Nord

    Thursday 05/09/2024 :

    • Eurostar 9415 from Paris Nord to Brussels Midi
    • Eurostar 9326 from Brussels Midi to Paris Nord

    Friday 06/09/2024 :

    • Eurostar 9408 from Brussels Midi to Paris Nord
    • Eurostar 9415 from Paris Nord to Brussels Midi
    • Eurostar 9326 from Brussels Midi to Paris Nord

    You can cancel or exchange your ticket for free on our website.

    In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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    Eurostar - Cancelled 9055

    Due to operational issues on 02/08/2024, your train 9055 Paris Gare du Nord to London St Pancras Int'l  is cancelled.
    You can choose from one of the following options:
    Exchange your booking for free to travel in the same travel class at a different time or date. It only takes a minute to rearrange your trip.
    Cancel your booking and claim an e-voucher. You will have 12 months from the date of your cancelled train to redeem it on eurostar.com.
    Cancel your booking and get a refund. You’ll receive a refund for the value of your ticket but not for any booking or exchange fees. We'll process your request within 28 days.
    You have three months from the date you were due to travel to claim your preferred option. Please check back regularly for updates.

    Any compensation due should be requested by the customer using this form on our website.

    In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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    SNCF - Train traffic is very disrupted on the South-East High Speed Line.

    The weather conditions have strongly affected the installations of the South East High Speed Line near Vaumort. 

    Train traffic is severely disrupted until the end of the day. 
    A tree on the tracks was hit by a TGV. The train is unable to continue its route. The power supply has been restored and the immobilized trains will be able to be repatriated to Paris. 
    Logging operations are underway and the teams are fully mobilized. However, it is not possible to allow the trains to continue their journey. 
    We ask all travelers who can to postpone their trip and not to go to the station. 
    All tickets are exchangeable and refundable. You will be contacted by email or SMS if you are affected by this situation.

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    Eurostar - Cancelled 9015/9028/9051

    Please be advised that the following trains are cancelled on 31/07/2024:

    London St Pancras to Paris Gare du Nord:

    • 9028 - 13:21

    Paris Gare du Nord to London St Pancras:

    • 9015 - 09:12
    • 9051 - 18:12

    You can cancel or exchange your ticket for free on our website.

    In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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    Eurostar - Cancelled 9009:

    Eurostar train 9009 on 31/07/2024, departing at 07:42 from Paris Gare du Nord to London St Pancras is cancelled due to a technical issue.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here.

    ---------------------------------------------------------------------------------

    Eurostar: cancelled trains on routes between France, Belgium, the Netherlands and Germany.

    Due to various operational reasons, Eurostar had to cancel some trains on 31st July and 1st August which may affect some of your travellers. Please see the details below:

    Wednesday 31 July

             Eurostar 9422 from Brussels-Midi to Paris-Nord.

             Eurostar 9439 from Paris-Nord to Brussels-Midi.

             Eurostar 9350 from Brussels-Midi to Paris-Nord.

             Eurostar 9481 from Paris-Nord to Brussels-Midi.

    Thursday 01 August

             Eurostar 9422 from Brussels-Midi to Paris-Nord.

             Eurostar 9439 from Paris-Nord to Brussels Midi.

             Eurostar 9350 fromBrussels-Midi to Paris-Nord.

             Eurostar 9481 fromParis-Nord to Brussels Midi.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here.

    Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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    Eurostar: Cancelled trains on routes between France, Belgium, the Netherlands and Germany between 2nd August and 26th August 2024 inclusive.

    Eurostar have cancelled some trains in August due to various operational reasons. Please note that August dates not mentioned below are not affected by the cancellation.

    Friday 02 August

            Eurostar 9408 from Brussels Midi to Paris-Nord.

            Eurostar 9415 from Paris-Nord to Brussels Midi.

            Eurostar 9326 from Brussels Midi to Paris-Nord.

    Saturday 03 August

            Eurostar 9415 from Paris-Nord to Brussels Midi.

            Eurostar 9326 from Brussels Midi to Paris-Nord.

            Eurostar 9475 fromParis-Nord to Brussels Midi.

    Sunday 04 August

            Eurostar 9416 fromBrussels Midi to Paris-Nord.

            Eurostar 9335 fromParis-Nord to Brussels Midi.

            Eurostar 9386 from Brussels Midi to Paris-Nord.

    Monday 05 August

            Eurostar 9415 from Paris-Nord to Brussels Midi.

    Tuesday 06 August

            Eurostar 9422 from Brussels Midi to Paris-Nord.

            Eurostar 9439 from Paris-Nord to Brussels Midi.

            Eurostar 9350 fromBrussels Midi to Paris-Nord.

            Eurostar 9481 from Paris-Nord to Brussels Midi.

    Wednesday 07 August

            Eurostar 9422 from Brussels Midi to Paris-Nord.

            Eurostar 9439 from Paris-Nord to Brussels Midi.

            Eurostar 9350 from Brussels Midi to Paris-Nord.

            Eurostar 9481 from Paris-Nord to Brussels Midi.

    Thursday 08 August

            Eurostar 9422 fromBrussels Midi to Paris-Nord.

            Eurostar 9439 fromParis-Nord to Brussels Midi.

            Eurostar 9350 from Brussels Midi to Paris-Nord.

            Eurostar 9481 fromParis-Nord to Brussels Midi.

    Friday 09 August

            Eurostar 9408 fromBrussels Midi to Paris-Nord.

            Eurostar 9415 fromParis-Nord to Brussels Midi.

            Eurostar 9326 fromBrussels Midi to Paris-Nord.

    Saturday 10 August

            Eurostar 9415 fromParis-Nord to Brussels Midi.

            Eurostar 9326 fromBrussels Midi to Paris-Nord.

            Eurostar 9475 fromParis-Nord to Brussels Midi.

    Sunday 11 August

            Eurostar 9416 fromBrussels Midi to Paris-Nord.

            Eurostar 9335 fromParis-Nord to Brussels Midi.

    Monday 12 August

            Eurostar 9483 fromParis-Nord to Brussels Midi.

    Friday 16 August

            Eurostar 9422 fromBrussels Midi to Paris-Nord.

            Eurostar 9463 fromParis-Nord to Amsterdam Centraal.

    Saturday 17 August

            Eurostar 9314 fromBrussels Midi to Paris-Nord.

            Eurostar 9335 fromParis-Nord to Brussels Midi.

            Eurostar 9350 fromBrussels Midi to Paris-Nord.

            Eurostar 9371 fromParis-Nord to Brussels Midi.

    Sunday 18 August

            Eurostar 9371 fromParis-Nord to Brussels Midi.

    Monday 19 August

            Eurostar 9304 fromBrussels Midi to Paris-Nord.

            Eurostar 9335 fromParis-Nord to Brussels Midi.

    Friday 23 August

            Eurostar 9422 fromBrussels Midi to Paris-Nord.

            Eurostar 9463 fromParis-Nord to Amsterdam Centraal.

    Saturday 24 August

            Eurostar 9422 from Brussels Midi to Paris-Nord.

            Eurostar 9335 fromParis-Nord to Brussels Midi.

            Eurostar 9350 fromBrussels Midi to Paris-Nord.

            Eurostar 9371 fromParis-Nord to Brussels Midi.

    Sunday 25 August

            Eurostar 9371 fromParis-Nord to Brussels Midi.

    Monday 26 August

            Eurostar 9304 from Brussels Midi to Paris-Nord.

            Eurostar 9335 fromParis-Nord to Brussels Midi.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here.

    Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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    SNCF - Train traffic is very disrupted on the Atlantic, North and East lines

    A large-scale massive attack took place last night to paralyze the high-speed line network. Arson attacks were started on the Atlantic, North and East lines to damage the installations. Train traffic is very disrupted on these routes.

    • Traffic interrupted between Paris and Lille on the high-speed line: Delays and route changes are expected on TGV INOUI and OUIGO trains. SNCF estimates that traffic will resume normally on Monday, July 29.
    • Traffic severely disrupted on the East line: Significant delays are expected on TGV INOUI and OUIGO trains. Trains to Reims and Châlons en Champagne are not affected. Traffic is expected to resume normally on July 27.
    • Eurostar traffic disrupted: Delays and route changes are expected on Eurostar trains to London, Brussels and Amsterdam. Traffic is expected to resume normally on Monday, July 29.

    We ask all travelers who can to postpone their trip and not to go to the station. 

    All tickets are exchangeable and refundable. You will be contacted by email or SMS if you are affected by this situation.

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    Eurostar cancellation due to vandalism in France:

    Due to coordinated acts of vandalism in France, affecting the high speed line between Paris and Lille, several red and blue trains have been cancelled. Please be advised that trains  9027, 9036 & 9050 on 26/07/2024, travelling between London and Paris are cancelled.

    These other red trains have also been cancelled due to the same reason:  9321, 9415, 9422, 9439, 9458, 9475.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here.

    Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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    Eurostar - Cancelled 9007:

    Eurostar train 9007 on 25/07/2024, departing at 07:12 from Paris Gare du Nord to London St Pancras Int'l is cancelled due to operational issues.

    You can cancel or exchange your ticket for free on website. 

    In case if you find any issue while cancelling or exchanging your ticket you can contact here.

    Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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    Italo Train Strikes:

    Salerno - Paola line: circulation slowed down from 10 July after the derailment of a freight train on 9 July

    This not a strike but ongoing disruption due to derailment of Freight train on 9 th July.

    Some trains are cancelled, some will run with delayed schedule, and since this disruption on the Salerno - Paola line, impacted trains will be both – Italo and Trenitalia.

    For further information click here

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    Travel news TGV Lyria

    Here you’ll find all the information you need about how our train services are running, but that’s not all. You can check our travel news as well as see any engineering works or other disruptions affecting our lines. Because keeping you informed is our priority.

    Traffic details:

    Tickets for our TGV LYRIA trains departing from or arriving at Paris Gare de Lyon station on 26 July will go on sale once the authorities have confirmed arrangements for the Paris 2024 opening ceremony.

    Paris <> Geneva services

    Running normally with 8 daily return services.

    Paris <> Lausanne (via Geneva) services

    SBB engineering works are scheduled from 29 June to 18 August 2024. Trains will depart from/terminate in

    Geneva.

    Paris <> Lausanne (via Vallorbe) services

    SNCF engineering works are scheduled on the high-speed line Mondays to Fridays from 13 August to 13 December 2024. 1 of the 3 daily return services will be cancelled: trains 9269 and 9268.

    From 19 August 2024, TGV Lyria trains will operate between Lausanne and Paris (via Geneva).

    Paris <> Basel/Zurich services

    SBB engineering works are scheduled from 7 July to 11 August 2024.

  • All TGV Lyria trains between Paris and Basel will run normally.
  • Trains between Paris and Zurich will terminate in Basel, except:
  • 1. 9206: departs Zurich at 6:59 am / departs Basel at 8:34 am > arrives in Paris at 11:38 am

    2. 9223: departs Paris at 6:22 pm > arrives in Basel at 9:26 pm and Zurich at 11:00 pm

    SNCF engineering works are scheduled on the high-speed line Mondays to Fridays from 13 August to 13 December. 2 of the 6 daily return services will be cancelled.

    Further information to follow.

    A quick reminder. As trains will be terminating in Geneva and Basel, you will need to purchase an SBB ticket for Lausanne <> Geneva and Zurich <> Basel connections.

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    Glacier Express: Interruption Andermatt - Brig & Brig - Zermatt

    Due to the flood damage to the railroad system, the line between Brig and Andermatt will remain closed until further notice. Regrettably, Glacier Express trains can currently only run between Chur and St. Moritz. For travelers who wish to travel between St. Moritz and Zermatt, an alternative transportation concept is available. 

    Updates and further information can be found here. 

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    Italo - Strike on July 6th and 7th 2024.

    We would like to notify you that a 24-hour strike has been declared, which will begin at 9:00 p.m. on July 6 and end at 9:00 p.m. on July 7.

    The guaranteed train list is available here .

    ONLY GUARANTEED ones are published, trains not on the list that fall into the strike range are considered not guaranteed.

    +39 0689371892 ( abroad) or 060708 (from Italy)  will be active from 6.00 pm on July 4 th until the end of service on Sunday 7th .

    In the event of a real cancellation, customers can choose to move the journey on a train immediately previous or next or a full refund.

    Please refer to the +39 0689371892 ( abroad) or 060708 (from Italy).

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    Eurostar: Amsterdam cross-channel terminal temporary closure

    Starting on 15th June 2024, Eurostar will operate:

    • Three daily direct services from London to Rotterdam/Amsterdam (as against four offered up to dates before 15th June).
    • Up to eight daily connecting services from Amsterdam/Rotterdam to London via Brussels, with a connection time of between 48 minutes and 1h48.
    • The sales for connecting services via Brussels are open. 

    Since UK-bound customers will undergo security and passport checks in Brussels rather than Amsterdam, the overall journey time from Amsterdam to London will only increase slightly compared with today’s direct service.

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    Glacier Express

    Due to the damage to the railroad system in the Mattertal valley, the continuous line between Visp and Täsch below Zermatt is currently closed. All Glacier Express trains will run exclusively between St. Moritz and Brig until the line is reopened. Glacier Express passengers are provided with alternative transportation between Brig and Zermatt.

    Journey from Zermatt
    Zermatt - Täsch via special Glacier Express train

    Guests PE 900: Departure extra train to Täsch at 07:52 h, platform 4, Zermatt station

    Guests PE 902: Departure extra train to Täsch at 08:52 h, platform 4, Zermatt station 

    Guests PE 904: Departure extra train to Täsch at 09:52 h, platform 4, Zermatt station

    Afterwards, in Täsch, you will board a rail replacement bus specially provided for Glacier Express guests, which will take you to Brig, where you can change to the Glacier Express.

    If, due to the circumstances, you decide to board the train directly in Brig, this is no problem. Your seat reservations and tickets remain valid and you do not need to do anything.

    Journey to Zermatt (PE 903/905/907)

    On arrival in Brig, a Glacier Express rail replacement bus will take you to Täsch, where you can then travel to Zermatt on a special train waiting for Glacier Express guests.

    There are plenty of staff on duty in Zermatt, Täsch and Brig who will guide you and are happy to answer your questions.

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    Storm damage: long-distance traffic in southern Germany severely affected

    Due to storm damage, there will be cancellations of a train on long-distance services in southern Germany.

    We advise against traveling to the affected flood areas in Bavaria and Baden-Württemberg. Please expect the trains that are still running to be very busy.

    No long-distance services possible between Stuttgart and Munich

    Due to the consequences of the storm, no long distance trains are currently running between Stuttgart and Munich.

    There are currently cancellations on the following routes:

    Munich - Nuremberg - Erfurt - Berlin
    Karlsruhe - Stuttgart - Ulm - Augsburg - Munich
    Stuttgart - Mannheim - Frankfurt(M)
    Munich - Lindau - Bregenz - Zurich
    Karlsruhe - Stuttgart - Crailsheim - Nuremberg
    Augsburg - Kempten(Allgäu) - Oberstdorf

    There are currently delays on the following routes:

    Nuremberg - Würzburg: Trains will be delayed by an additional 30 minutes.
    Validity of tickets

    All passengers who have purchased a ticket up to and including 02.06.2024 for a journey in the period from 02.06.2024 to 03.06.2024 and wish to postpone it due to the storm damage can use their ticket at a later date. The train connection is canceled. The ticket is valid for the journey to the original destination even with a changed route alignment. Seat reservations can be canceled free of charge.

    In addition, the other tariff and statutory passenger rights apply, so that, for example, a ticket refund is also possible under the corresponding conditions.

    We currently assume that the restrictions will last until Sunday 02.06.2024 inclusive. The duration of the disruption will be updated by 5 p.m. at the latest.

    Please check your connection again on bahn.de, in DB Navigator or by calling the travel information hotline on +4930 2970 before starting your journey.

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    Eurostar - Cancellations on 29 & 30 May 2024

    Please be advised that train  9141 on 29/05, departing at 14:52 from Brussels-Zuid/Midi to London St Pancras Int'l will not stop at Lille Europe due to operational difficulties.

    Please be advised that trains  9054 & 9063 on 30/05 are cancelled due to operational reasons. 
    - 9054 departing at 20:01 from Paris Gare du Nord to London St Pancras Int'l 
    - 9063 departing at 21:11 from London St Pancras Int'l to Paris Gare du Nord

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    National strike of FS Group and Trenord staff

    From 9.00 p.m. on Saturday 4 May to 8.59 p.m. on Sunday 5 May 2024, trains may be canceled or changed, due to a national strike by the staff of the FS Group, Trenitalia, Trenitalia Tper, and Trenord.
    Industrial unrest can result in changes to the service even before it begins and after it ends.

    Passengers may request a refund of the ticket in accordance with the provisions of the General Conditions of Carriage of each carrier, which can be consulted on the website of the individual Railway Undertakings.

    Information on connections and services can also be obtained through the Trenitalia app, the Infomobility section of this website, the trenitaliatper.it website, the toll-free number 800 89 20 21, as well as at the ticket offices and at the customer service staff.

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    United Kingdom - Industrial action / Strike in UK from 7th to 9th May 2024

    ASLEF train driver members have announced strike action in May. ASLEF members at 18 rail companies will take part in rolling one-day walk outs between 7 and 9 May. 

    Impacted TOCs:

    Tuesday 7 May:  c2c, Greater Anglia, Great Northern, Thameslink, Southeastern, Southern, Gatwick Express, South Western Railway main line and depot drivers, and SWR Island Line

    Wednesday 8 May: Avanti West Coast, Chiltern, East Midlands Railway, London Northwestern Railway, West Midlands Railway, Great Western Railway, and CrossCountry

    Thursday 9 May: LNER, Northern, and TransPennine Express

    With Advance, Anytime or Off-Peak tickets for travel between Tuesday 7th May – Thursday 9th, you can instead use your tickets any time between Monday 6th May until Monday 13th May.

    The policy only applies to tickets purchased before the strikes were announced i.e. 22rd April. 

    You will be able to claim a full refund with no admin fee charged, for their unused ticket (other than season ticket), if you decide not to travel because the train you intended to use is cancelled, delayed or rescheduled after you purchased your Ticket, or your reservation will not be honoured. 

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    OBB - Trains cancelled to and from Roma

    Unfortunately, from June 8 to September 8, Nightjets cannot travel to and from Rome due to construction work and a route closure in Italy.

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    Eurostar- Cancelled stops Amsterdam and Rotterdam 9126

    Please note that train 9126 on 14/04/2024, departing at 11:04 from London St Pancras International to Amsterdam Centraal will not stop at Rotterdam Centraal and Amsterdam Centraal due to operational issues.

    Eurostar have had to cancel the stop at Rotterdam Centraal and Amsterdam Centraal.

    Passengers were able to continue their journey using Intercity (IC) trains with their Eurostar tickets.  

    You can cancel or exchange your ticket for free

    Any compensation due should be requested by passengers using this form on the Eurostar website. Further details about compensation can be found here.

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    Trenitalia - National strike on 11th April 2024

    We inform you that,  due to a national strike scheduled from 9 a.m. to 1 pm. of April 11th 2024, disruption and/or cancellations of Trenitalia's trains are expected.

    The effects of disruptions may also affect the services running just after the end of the strike.

    We remind you:

    • Before travelling you can check the list of guaranteed Long Haul and Regional trains available at this link,
    • that the status of the train can be checked on ViaggiaTreno website. Information on connections and services will be provided also at ticket offices available railway stations,
    • that in case your train is cancelled, you can ask for full refund applying at this link.

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    Bernina Express - Cancellations due to landslide

    Due to a landslide and the continuing risk of falling rocks on the Bernina line, the railway line is unfortunately closed to the passage of the panoramic train between 5 and 12 April 2024. 

    We apologize for the inconvenience and the short notice. 

    Please contact us to request a full refund is your trip is impacted by a cancellation. 

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    National strike - March 23th-24th 2024

    We inform you that,  due to a National strike scheduled from 9 p.m. of March 23th to 9 p.m. of  March 24th, disruption and/or cancellations of Trenitalia's trains are expected. The effects of disruptions may also affect the services running just after the end of the strike.

    As for Regional trains, essential connections will run during peak hours (06.00 a.m. to 09.00 a.m. and 6.00 p.m. to 9.00 p.m.).

    We remind you:

    • that before travelling you can check the list of guaranteed Long Haul and Regional trains available at this link,
    • that the status of the train can be checked by yourself on ViaggiaTreno website. Information on connections and services will be provided also at ticket offices available railway stations,
    • that in case your train is cancelled, please contact us to benefit a full refund.

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    Strike Notification 23 - 24 March 2024 - Italo Trains

    Please note that a 24-hour strike has been proclaimed from 9.00 pm March 23th to 9.00 pm March 24th.

    The list of guaranteed trains is published on Italo web site List of guaranteed trains

    ONLY GUARANTEED ones are published, trains not on the list that fall into the strike range are considered not guaranteed.

    +39 0689371892 (abroad) or 060708 (from Italy)  will be active from 3.00 pm on Thursday March 21 st until the end of service on Sunday March 24th .

    In the event of a real cancellation, you can choose to move the journey on a train immediately previous or next or a full refund.

    Please refer to the +39 0689371892 (abroad) or 060708 (from Italy).

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    CASERTA-FOGGIA LINE: RAIL TRAFFIC INTERRUPTION FROM BENEVENTO TO ARIANO IRPINO (Italo trains):

    There is disruption due Rail traffic interruption from 15th March - 19th March 2024 and the below Italo trains are cancelled. 

    From the 12th March the rail traffic is interrupted between the station of Ariano Irpino and Benevento as ordered by the Infrastructure Manager for technical inspection along the line.

    For the following trains: 9928, 9952, 9915 and 9939 for days of the 15th, 16th, and 17th March 2024, a shuttle bus service is active between Foggia and Benevento stations and vice versa.

    Italo trains 8140 and 8141 are cancelled on the 15th, 16th, 17th , 18thand 19th  March 2024. 

    Italo trains 9928, 9952, 9915 and 9939 are cancelled on the 18thand 19th  March 2024 between Bari and Benevento. More details on the following Link:

    CASERTA-FOGGIA LINE: RAIL TRAFFIC INTERRUPTION FROM BENEVENTO TO ARIANO IRPINO

    Passengers with reservations on trains 9928, 9952, 9915 and 9939 who travel on the route where rail circulation is interrupted can contact Pronto Italo on +39 060708 before the scheduled departure time of their train for information, assistance, refunds or to agree on an alternative travel.

    Passengers with reservations on trains 8140, 8141 can contact Pronto Italo on +39 060708 before the scheduled departure time of their train for information, assistance, refunds or to agree on an alternative travel within 11.00 pm on the scheduled departure date. More details on the following link: 

    CASERTA-FOGGIA LINE: RAIL TRAFFIC INTERRUPTION FROM BENEVENTO TO ARIANO IRPINO

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    Cancellation of the GDL strike in Germany

    In Germany, the strike by the GDL trade union was ended at 02:00 on 13.03.24.

    For operational reasons, there may be isolated train cancellations and delays in cross-border train services on 13.03.24.

    Further information can be found in the ÖBB route information, the ÖBB timetable information SCOTTY, at oebb.at/streik and in the ÖBB customer service at 05-1717.

    ÖBB long-distance trains via the Deutsche Eck between Salzburg and Kufstein will run on March 13th. according to plan.

    ÖBB long-distance trains to/from Munich via Passau run on March 13th. as planned according to the construction site timetable.

    Exceptions:

    RJX 265, RJX 61 and RJX 63 start on March 13th. in Salzburg main station.

    ÖBB long-distance trains to/from Munich via Kufstein run on March 13th. according to plan.

    ÖBB long-distance trains to/from Germany via Lindau will run on March 13th. according to plan.

    ICE trains to/from Germany depart on March 13th. according to plan.

    Validity of the tickets:

    International tickets: The train connection for international ÖBB Sparschiene and standard tickets up to the purchase date March 4th, 2024 for trips to/from Germany with a destination or starting station in Austria has been lifted.

    Tickets are valid until March 15, 2024.

    Nightjet tickets: Customers who already have a ticket for an affected night train can also use the ticket on daytime services. The tickets are still valid until March 15th, 2024 (provided the ticket was purchased by March 4th, 2024).

    The regulation only applies to Nightjet tickets to/from Germany with a destination or starting station in Austria.

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    Deutsche Bahn - Strike on 12th March 2024

    The GDL has called for strike action on Tuesday, 12 March 2024. During the strike, DB will once again implement a basic service on long-distance, regional and S-Bahn services.

    The basic offer will be published step by step in the timetable information on bahn.de and in the DB Navigator.

    Validity of tickets:

    All passengers who have purchased a ticket for a journey 12 March 2024 up to and including 10 March 2024 and wish to postpone it due to the GDL strike can use their ticket at a later date. The for train selected is cancelled.  The ticket is valid for the journey to the original destination even with a changed route alignment. Seat reservations can be cancelled free of charge. Passengers (on long-distance services) also have the option of bringing their journey forward and travelling earlier on Monday, 11 March 2024 as part of a special concession.  

    • If you have purchased a ticket for a journey on 12 March 2024 up to and including 10 March 2024 and would like to postpone this journey due to the GDL strike, you can use your ticket at a later date. The for train selected is cancelled. The ticket is valid for the journey to the original destination, even if the route alignment is changed. Seat reservations can be cancelled free of charge.
    • You can also bring forward your journey and travel earlier on Monday, 11 March 2024 as part of a special arrangement.
    • You can also bring forward your journey and travel earlier from Monday, 4 March 2024 up to and including Wednesday, 6 March 2024 as part of a special
    • Your train has been or will be cancelled and you would like to cancel your journey completely? In this case, you can cancel your journey and receive a full refund of the full fare for your ticket without any deductions.

    You will find detailed information below.

    Travelling by train during the GDL strike

    Free strike hotline +49 8000 99 66 33

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    Deutsche Bahn - Strike from 7 to 8 March 2024

    The trade-union of the German train-drivers (GDL) will execute countrywide strike-activities between  7 March, 02 o'clock until 8 March 2024, 13 o'clock. The strike will have a massive impact on all German railway operations.

    DB has drawn up an  replacement timetable for long-distance transport with a greatly reduced number of journeys. DB is using longer trains with more seats for these journeys in order to get as many people as possible to their destination. Nevertheless, it is not possible to guarantee a journey. In regional transport, the aim is to run a greatly reduced service. The extent to which this is possible varies greatly from region to region. In any case, there will also be massive restrictions on regional transport.

    All passengers who wish to postpone their journey planned for 7 March 2024 or 8 March 2024 due to the GDL strike can use their ticket at a later date. The restriction for train selected journey is cancelled. The ticket is valid for the journey to the original destination, even if the route alignment is changed. Seat reservations can be cancelled free of charge.

    As part of a  special arrangement, you can also bring forward your journey and travel as early on Monday, 4 March unl Wednesday, 6 March 2024.

    DB will provide information about the effects of the GDL strike as soon as possible on bahn.de and in the DB Navigator app. Travellers should also check there before starting their journey.

    If you are not able to travel (or choose not to), you can refund tickets  PRIOR to the validity date of your tickets. This will help expedite the refund process and prevent unnecessary waiting. You need to be logged to process the refund too.

    If you are unable to obtain a refund, please contact us through Rail Europe's "Contact Us" page.  Refund requests must be submitted within 60 days after the first validity date of your tickets.

    Further information to domestic trains, which are operated during the strike, are available in the timetable information on bahn.de 

    Important links and information
    www.bahn.de/sonderkulanz
    www.deutschebahn.com/streik
    www.bahn.de/passenger-rights
    https://www.bahn.de/aktuell

    Free strike hotline +49 8000 99 66 33

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    UK (LNER) - Industrial action on 1st March 2024

    Due to industrial action at one of LNER's train service providers, trains will be subject to short-notice cancellations and changes until at least Sunday 10 March.

    Industrial action affecting LNER has also been announced by the ASLEF union, affecting services on the following dates:

    • Strike action on Friday 1 March
    • An overtime ban by drivers between Thursday 29 February and Saturday 2 March

    Until at least Sunday 10 March:

    To minimize the impact on customers, some 9 and 10 car trains are being swapped for smaller 5 car trains. As a result, those services will be busier than usual and your existing seat reservation will no longer apply.  

    Customers impacted by a cancelled or amended service can join an alternative LNER service on the same day, in the original class of travel or claim a full refund from their original point of sale (for unused tickets). Existing tickets can be used to travel on the new service but please make a new seat reservation in advance.

    Friday 1 March:

    On Friday 1 March, a reduced service will operate between London Kings Cross and Leeds / Edinburgh only. There will be no LNER service to / from Lincoln, Skipton, Bradford, Harrogate, Hull, Middlesbrough, Sunderland, Glasgow, Aberdeen or Inverness. LNER will not be stopping at Northallerton, Morpeth, Alnmouth, Reston or Dunbar.

    First services of the day will be later than usual and last services of the day will be earlier than normal.

    Thursday 29 February and Saturday 2 March:

    The overtime ban, in place on Thursday 29 February and Saturday 2 March, may lead to some short notice timetable changes.

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    UK (Northern Rail) - Industrial action on 1st March 2024

    Description

    Industrial action affecting Northern has been announced by the ASLEF Union, impacting services on Thursday 29 February, Friday 1 March and Saturday 2 March.

    Friday 1 March:

    There will be no Northern services on 1 March due to strike action.

    Thursday 29 February and Saturday 2 March:

    Due to action short of strike, Northern expect some late notice cancellations to services, particularly the first and last services of the day. Please check before travelling, as close to the time as possible.

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    France - Strike from 15 to 19 February 2024

    As a result of a labor action by the train conductors, train traffic will be severely disrupted from Thursday, February 15, 8:00 pm to Monday, February 19, 2024, 8:00 am on several lines operated by SNCF Voyageurs.

    You will receive information by e-mail / sms specifying whether your train is maintained or cancelled (for those who have given their contact details). Those whose trains are maintained are guaranteed to travel.

    You can decide to cancel or postpone your trip by refunding or exchanging your ticket, free of charge , on our website. 

    The carriers concerned are : TGV INOUI, INTERCITÉS, DB-SNCF Voyageurs en coopération, TGV LYRIA, TGV INOUI France Italie, TGV INOUI France-Espagne, TGV INOUI France-Bruxelles, TGV INOUI France-Luxembourg, TGV INOUI France-Fribourg.

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    Lyria - Strike from 16 to 18 February 2024

    Dear All,

    Due to the growing social strike, Lyria TGV traffic will be affected from Friday February 16 to Sunday February 18, 2024. 

    You will find below the list of trains cancelled on these days:

    Trains cancelled on Friday February 16:

    Paris <> Geneva :

    From Paris : n°9781/9791 at 18h18.

    Paris <> Lausanne :

    From Paris : n°9269 at 11h56.

    From Lausanne : n°9270 at 16h23.  

    Paris <>Basel/Zurich :

    From Paris : n°9211 at 10h22 and n°9213 at 12h22.

    From Zurich : n°9206 at 7h34, n°9226 at 15h34 and n°9234 at 18h34.  

    Trains cancelled on Saturday February 17:

    Paris <> Geneva :

    From Paris :n°9763 at 08h18, n°9783 at 12h18, and n°9781 at 18h18.

    From Geneva : n°9770 at 12h29 and n°9780 at 18h34.

    Paris <> Geneva/ Lausanne :

    From Paris : n°9775 at 14h18.

    Paris <> Lausanne :

    From Paris : n°9269 at 11h56.

    From Lausanne : n°9270 at 16h23.  

    Paris <>Basel/Zurich :

    From Paris : n°9203 at 07h22, n°9213 at 12h22, n°9219 at 16h22

    From Zurich, n°9206 at 07h34, n°9222 at 13h34 and n°9234 at 18h34.  

    Trains cancelled on Sunday, February 18:

    Paris <> Geneva :

    From Paris : n°9773 at 12h18, n°9781 and n°9791 at 18h18

    From Geneva : n°9776 at 16h34

    Paris <> Lausanne :

    From Paris :  n°9279 at 11h56.

    From Lausanne :  n°9278 à 16h23.  

    Paris <>Bâle/Zurich :

    From Paris : n°9211 at 10h22 and n°9213 at 12h22.

    From Zurich : n°9206 at 07h34, n°9226 at 15h34 and n°9234 at 18h34.  

    You can decide to cancel or postpone your trip by refunding or exchanging your ticket, free of charge , on our website. 

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    Lyria - Strike from 29 January to 2 February 2024

    Due to a planned industrial action, the TGV Lyria service will be slightly modified from Monday January 29 to Friday February 2, 2024.

    Please find below the detailed schedule.

    Monday 29 January:

    The n°9761 (06:18), n°9775 (14:18) and n°9777 (16:18) originally scheduled from Paris Gare de Lyon to Lausanne are limited to Geneva, Lausanne will not be served.

    The n°9784 (19h45) originally scheduled from Lausanne to Paris Gare de Lyon is now of Geneva origin, Lausanne will not be served.

    From Tuesday January 30 to Thursday February 1, 2024:

    The n°9761 (06h18), n°9775 (14h18) and n°9777 (16h18) initially scheduled from Paris Gare de Lyon to Lausanne are limited to Geneva, Lausanne will not be served.

    The n°9768 (09h45) n°9774 (13h45) and n°9784 (19h45) originally scheduled from Lausanne to Paris Gare de Lyon are of Geneva origin, Lausanne will not be served.

    Friday February 2, 2024:

    The n°9761 (06h18) originally scheduled from Paris Gare de Lyon to Lausanne is limited to Geneva, Lausanne will not be served.

    The n°9768 (09:45) and n°9774 (13:45) originally scheduled from Lausanne to Paris Gare de Lyon originate in Geneva, Lausanne will not be served.

    You will be able to take a SBB train between Geneva and Lausanne on presentation of your TGV Lyria ticket.

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    United Kingdom - Strike from 29 January to 6 February 2024

    the ASLEF Union announced strike action for the following train operators on the following days:

    Tuesday 30 January, affecting:

    • Gatwick Express
    • Great Northern
    • South Western Railway (including Island Line)
    • Southeastern
    • Southern
    • Thameslink

    Wednesday 31 January, affecting:

    • Northern
    • TransPennine Express

    Friday 2 February, affecting:

    • c2c
    • Greater Anglia (including Stansted Express)
    • LNER

    Saturday 3 February, affecting:

    • Avanti West Coast
    • East Midlands Railway
    • London Northwestern Railway
    • West Midlands Railway

    Monday 5 February, affecting:

    • Chiltern Railways
    • CrossCountry
    • Great Western Railway

    In addition, the above train operators will have an overtime ban between Monday 29 January and Tuesday 6 February. The impact this will have on services will differ between different Train Operators

    If you purchased your ticket before the strikes were announced then you may be able to use your ticket on an alternative day.

    Please ensure that you check your entire journey to ensure that it can be completed.

    Where services are running on strike days, they are likely to start later and finish earlier, so please check in particular your first and last trains. 

    Remember to also check your train times if you are travelling the day immediately after a full strike day as these may also be impacted.  

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    Deutsche Bahn - Strike from 24 to 29 January 2024

    The GDL has announced strike action for the period from Wednesday, 24 January 2024 to Monday, 29 January 2024. 

    This will result in massive disruptions to Deutsche Bahn's long-distance, regional and S-Bahn services during this period. The emergency timetable only ensures very limited train services on DB's long-distance, regional and S-Bahn services. 

    Please refrain from unnecessary journeys during the GDL strike and postpone your journey to another time.

    Regulations for affected travellers:

    • You can postpone your journey and use your ticket at a later date. You will no longer be restricted to using the train printed on your ticket. The ticket will be valid for the journey to the original destination, even if the route is different. Seat reservations can be cancelled free of charge.
    • Your train has been cancelled or will be cancelled and you would like to cancel your journey completely? In this case, you can cancel your journey and receive a full refund of the full fare for your ticket without any deductions.

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    Deutsche Bahn - Strike from 10 to 12 January 2024

    The GDL has announced strike action for the period from 2 a.m. on Wednesday, 10 January 2024 up to and including Friday, 12 January 2024. 

    This will result in massive disruptions to Deutsche Bahn's long-distance, regional and S-Bahn services during this period. The emergency timetable only ensures very limited train services on DB's long-distance, regional and S-Bahn services. 

    Please refrain from unnecessary journeys during the GDL strike and postpone your journey to another time.

    Regulations for affected travellers:

    All passengers who wish to postpone their journey planned for Wednesday, 10 January 2024 to Friday, 12 January 2024 due to the GDL strike can use their ticket at a later date. The for train selected is cancelled.

    The ticket is valid for the journey to the original destination, even with a changed route alignment. Seat reservations can be cancelled free of charge.

    In addition, passengers also have the option of bringing their journey forward and travelling earlier on Monday, 8 January 2024 and Tuesday, 9 January 2024 as part of a special goodwill gesture.

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    TGV Inoui Italy - Alternative offer due to landslide - from 10 January 2024

    Good news! The new TGV INOUI Italy offer will be in circulation from January 10, 2024.

    As you probably know a  landslide occurred on August 27, 2023 in the Maurienne valley, causing the interruption of rail traffic between Saint-Michel Valloire and Modane. 

    Since this incident, international rail traffic between France and Italy, passing through the valley of the Maurienne, is interrupted. It is expected that the nominal TGV INOUI Italy offer between Paris and Milan will not be able to resume, at better, before the summer of 2024. 

    In order to maintain the cross-border connection between the two countries, TGV INOUI Italy has set up a connection including part of the journey by bus. Please find all the details here.

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    Olympics Paris 2024:

    How to anticipate your departure to the 2024 Olympic Games in Paris?

    More than 10 million spectators are expected in Paris during the Games period, from July to September 2024.

    If you plan to go to Paris at that time, adjustments may be necessary. Find out everything you need to know here!

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    Travel in Paris during the Olympics

    During the Olympic and Paralympic Games, road traffic will be restricted or banned in certain zones in and around Paris (including the Opening Ceremony route and competition venues) from the 18 July–11 August, and from 28 August–8 September.

    What are my options?

  • There will be road diversions throughout the Olympic and Paralympic period, leading to longer journey
  • times.

  • A digital pass (“Pass Jeux”) may be required to access certain restricted areas by car.
  • Some Metro stations will also be closed.
  • For travel on 26 July:

  • Road traffic will be banned around the Opening Ceremony site.
  • Some Metro and RER train stations will be closed.
  • For travel on 3 or 4 August:

  • Road traffic will be banned in the area around Paris Gare du Nord and along the road cycling race routes. If you need to book a taxi, we strongly recommend booking in advance.
  • For travel on 8 September:

  • Access to Paris Gare du Nord from the north, centre and east of Paris will be very difficult due to the Paralympic Marathon.
  • To get around Paris, we recommend taking public transport (the Metro or RER train) where possible. We’d also recommend planning your travel itinerary in advance and leaving extra time for your journeys in and around Paris.

    Need help planning your journey to Paris during the Olympic and Paralympic period?

  • To plan your Metro or RER train journey in and around Paris: RATP (EN) or
  • Île-de-France Mobilités (EN)

  • For day-by-day, hour-by-hour traffic and public transport forecasts in Paris during the Games: Anticiper les Jeux (FR) (please note this webpage is in French)
  • To apply for a digital pass to restricted areas (“Pass Jeux”) and find out about road traffic restrictions during the Games: Pass Jeux (EN)
  • The Paris 2024 public transport app is also available to plan your journey in and around Paris during the Games.
  • ---------------------------------------------------------------------------------

    Getting to and around France

    You planned to travel in France during the Olympics Paris 2024, you’ll find all the information you need here to get to and from France stations and airports. 

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    France - Train traffic is very disrupted on the Atlantic, North and East lines

    A large-scale massive attack took place last night to paralyze the high-speed line network. Arson attacks were started on the Atlantic, North and East lines to damage the installations. Train traffic is very disrupted on these routes.

    • Traffic interrupted between Paris and Lille on the high-speed line: Delays and route changes are expected on TGV INOUI and OUIGO trains. SNCF estimates that traffic will resume normally on Monday, July 29.
    • Traffic severely disrupted on the East line: Significant delays are expected on TGV INOUI and OUIGO trains. Trains to Reims and Châlons en Champagne are not affected. Traffic is expected to resume normally on July 27.
    • Eurostar traffic disrupted: Delays and route changes are expected on Eurostar trains to London, Brussels and Amsterdam. Traffic is expected to resume normally on Monday, July 29.

    We ask all travelers who can to postpone their trip and not to go to the station. 

    All tickets are exchangeable and refundable. You will be contacted by email or SMS if you are affected by this situation.

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    Engineering works

    Major works in Paris-Est station from January 31 to February 3 and from February 6 to 9, 2025

    We would like to inform you that major works will take place in Paris-Est station between January 31 and February 3, 2025, then between February 6 and 9, 2025. These works will make access to this station impossible for TGV INOUI during these periods.

    Changes to the transport offer

    The TGV linking Paris-Est station with northeastern France, Luxembourg and Germany will originate and terminate at Paris-Nord station, around 500 meters from Paris-Est.

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    Modernisation work on the LGV Sud-Est from 09 to 12 November 2024

    It will not be possible to travel on the High Speed Line between Paris/Ile De France and the north of Avignon from 9 to 12 November 2024 inclusive, due to signalling modernisation work.

    After 5 years of work with no impact on passenger traffic,  this major operation requires the complete closure of the line for 4 days.

    • High Speed Train traffic will be modified, with the following consequences:
    • A reduction in the number of High Speed Trains in circulation
    • The trains that do run will use the conventional line, with a significant increase in journey time.
    • Certain stations on the High Speed Line will not be served

    The timetables on tickets and on distribution channels already take account of these changes.

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    Contingency: 20 - 29 September: ICE trains calling at Köln Ehrenfeld instead of Köln Hbf:

    Due to engineering works near Cologne,  ICE trains connecting Brussels with Frankfurt will be diverted around Cologne from 20 till 29 September 2024 included.

    Therefore, these trains will  not be serving Köln Hbf main station as usual but will be calling at Köln-Ehrenfeld station instead (in the North-West of the city centre).

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    Restrictions Between Baden-Baden and Basel:

    As part of the construction work between Rastatt and Baden-Baden, the southern section Baden-Baden - Achern will also be closed from 24.08.2024 to 25.08.2024.

    The direct replacement service buses will run without stopping between Karlsruhe main station and Achern. The stops in Rastatt and Baden-Baden will be cancelled.

    All long-distance services between Karlsruhe - Rastatt - Baden-Baden - Freiburg - Basel are affected.

    ICE trains between Basel - Freiburg - Offenburg - Baden-Baden start and end in Achern.

    The Baden-Baden stop will be cancelled.

    Travel recommendation:

  • Travellers from the north with destinations Achern/Offenburg and south use the
  • direct bus between Karlsruhe and Achern.

  • Travellers from the south with destinations Karlsruhe and north take the direct
  • bus between Achern and Karlsruhe.

  • Travellers to/from Baden-Baden use the regional replacement service from
  • Rastatt or Achern.

    Regulations for passengers affected by the construction work:

    All passengers who have purchased a ticket up to and including 20.08.2024 for a journey from 24.08. to 25.08.2024 and wish to postpone it due to the construction work can use their ticket later. 

    The ticket is no longer linked to the booked connection. The ticket is valid for the journey to the original destination even with a different route. 

    Seat reservations can be cancelled free of charge.

    In addition, passengers with long-distance tickets also can travel from 20.08.2024 as part of a special concession.

    The usual tariff and passenger rights apply, so that, for example, a ticket refund is also possible under the corresponding conditions.

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    Eurostar - Retimings on routes to and from London:

    Due to various operational reasons, Eurostar have had to make changes to our timetable which may affect some of your travellers with bookings made before 10th July 2024. Please see the details below.

    RETIMINGS

    • Monday 26th August
    • Eurostar 9149 from Brussels Midi to London St Pancras (original dep. Brussels at 16:22, dep. Lille 17:35, arr. London 17:57) will departand arrive later than planned, now departing Brussels at 17:22, departing Lille at 18:35 and arriving to London at 19:00.
    • Thursday 29th August
    • Eurostar 9013 from Paris Nord to London St Pancras (original dep. Paris at 08:42, arr. London 10:00) will depart earlier than planned, now departing Paris at 08:37.
    • Friday 30th August

    • Eurostar 9013 from Paris Nord to London St Pancras (original dep. Paris at 08:42, arr. London 10:00) will depart earlier than planned, now departing Paris at 08:37.

    • Eurostar 9037 from Paris Nord to London St Pancras (original dep. Paris at 14:40, arr. London 15:57) will depart earlier than planned, now departing Paris at 14:30.

    • Sunday 1st September

    • Eurostar 9125 from Brussels Midi to London St Pancras (original dep. Brussels at 10:56, dep. Lille 11:35, arr. London 11:57) will depart earlier than planned, now departing Brussels at 10:51.

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    Engineering work on French regional route - TER train impacted:

    SNCF has planned engineering works on some regional train stations and routes. As a result some TER trains have been impacted. Here you will find  the information regarding the relevant changes cause by these works.

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    High-speed lines Milan - Bologna and Florence - Rome: from 12 to 25 August, infrastructure maintenance works on the line:

    From Monday 12th to Sunday 18th August, due to infrastructure maintenance work on the Milan - Bologna AV line, circulation is suspended between Castelfranco nell'Emilia and Fidenza.
    Freccia trains on the Milan - Bologna route increase travel times up to 60 minutes.

    From Monday 19th to Friday 25th August, due to slowdowns on the Milan - Bologna high-speed line, Freccia trains will increase travel times by up to 20 minutes.

    From Monday 12 to Friday 23 August, on the Direttissima Florence - Rome line due to waterproofing works on the Paglia viaduct, circulation is suspended between Chiusi and Orvieto.
    Freccia, Intercity and Intercity Notte trains on the Florence - Rome route increase travel times by up to 40 minutes.

    On Saturday 24 and Sunday 25 August, due to slowdowns on the Direttissima Florence - Rome route, the Freccia, Intercity and Intercity Notte trains will increase travel times by up to 10 minutes. 

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    Milan - Venice line: circulation suspended between Verona Porta Nuova and Vicenza from 31 July to 20 August for infrastructure improvement works:

    From Wednesday 31 July to Tuesday 20 August, due to infrastructure improvement works at Vicenza station, circulation is suspended between Verona Porta Nuova and Vicenza.

    Frecce, Eurocity and Euronight trains are diverted between Verona and Padua via Bologna with an increase in travel times of up to 120 minutes.

    Changes and limitations for regional trains.

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    Essential Engineering Works update: No LNER trains to or from London Kings Cross on Sunday 25 August and some trains disrupted on 24 & 26 August

    Please be informed that there will be major engineering works taking place across some parts of the LNER line from 24 th – 26th of August, with most disruption taking place on Sunday 25 August. Please update all your comms as you find necessary to ensure all international customers are notified of this disruption and so they can plan an alternative route ahead of time.

    Please see the full travel update from LNER below:

    If you are planning to travel  to or from London Kings Cross between 22:00 on Saturday 24 and 08:00 on Monday 26 August, please be aware there will be essential engineering works taking place as part of the East Coast Digital Programme and LNER train services will be severely affected. There will no direct LNER trains to or from London Kings Cross on Sunday 25 August and some changes to late night services on Saturday 24 August and early morning services on Monday 26 August. 

    On  Saturday 24 & Monday 26 August:

    • some changes to evening servicestaking place from 22:00 on Saturday 24 August
    • some changes to morning services until 08:00 on Monday 26 August
    • Please check your journey before you travel.

    On  Sunday 25 August:

    • there will be no direct LNER trains to or from London Kings Cross
    • all LNER services will start and terminate at St Neots, where rail replacement buses will operate to Bedford for train services to London St Pancras
    • please check your journey before you travel.

    Travelling from London on Sunday 25 August: 

    Customers travelling north are advised to use Thameslink services between London St Pancras and Bedford [approximately 60 minutes] and join a rail replacement bus service to St Neots [approximately 30 to 40 minutes], where it will be possible to join northbound LNER services towards Leeds, Newcastle, Edinburgh, Aberdeen and Inverness. 

    Travelling to London from the north on Sunday 25 August: 

    Customers are advised to travel on a southbound LNER service to St Neots and join a rail replacement coach service to Bedford [approximately 30 to 40 minutes]. From Beford, frequent Thameslink trains operate to London St Pancras [approximately 60 minutes]. 

    Please note that on Sunday 25 August, alternative routes in and out of London stations are expected to be busier than usual due to the closure of the East Coast Mainline which is used by several train operators, including LNER. We have sourced frequent rail replacement coaches to connect with trains operated by Thameslink between Bedford and London St Pancras, to provide a comfortable journey during the Bank Holiday. 

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    SALERNO-REGGIO CALABRIA LINE: : Rail traffic suspension between Agropoli and Sapri from July 22, 2024 to July 26, 2024

    Due to an inconvenience to a freight train on Salerno-Reggio Calabria line, the Railway Infrastructure Manager will suspended the rail traffic between Agropoli and Sapri, from 22.00 on 22 July 2024, to 6.00 on 26 July 2024. Some Italo trains have been rescheduled and partially cancelled.

    For further information click here

    LINE SALERNO-REGGIO CALABRIA: RFI’s works, from Monday to Thursday, from April 15, 2024 to July 29, 2024

    Due to works on the Salerno-Reggio Calabria line established by the Railway Infrastructure Manager, from Monday to Thursday, from April 15, 2024 to July 29, 2024, Italo 8143 has been rescheduled.

    For further information click here

    LINE VENEZIA-MILANO: RFI’s works from July 20, 2024 to July 30, 2024

    Due to works on the Venezia-Milano line established by the Railway Infrastructure Manager, from July 20, 2024, to July 30, 2024 some trains have been rescheduled.

    For further information click here

    Kindly contact the customer support before the train departure. 

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    No trains between Den Haag Centraal and Rotterdam Centraal

    Due to engineering works no trains will run between Den Haag Central and Rotterdam Central from Saturday 13 July until Friday 26 July.

    If you still intend to travel you can go through Gouda by train, or replacement buses will run between Den Haag HS and Rotterdam Central.

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    Important: cancellations on routes to and from London August & September 2024

    CANCELLED STOP
    • Due to engineering works on the Belgian high-speed line, stops in Lille have been cancelled on the following services : 

    All dates between 12 August – 29 August 2024

    • Eurostar 9165 from Brussels Midi to London St Pancras (original dep. Brussels at 21:20, dep. Lille at 22:35,  arr. London 22:57)

    Friday 30 August 2024

    • Eurostar 9141 from Brussels Midi to London St Pancras (original dep. Brussels at 15:00, dep. Lille 15:30, arr. London 16:05)

    Saturday 07 and Sunday 08 September 2024

    • Eurostar 9159 from Brussels Midi to London St Pancras (original dep. Brussels at 19:26, dep. Lille at 20:05,  arr. London 20:27)

    AOP will be activated by the end of this week for impacted passengers to obtain a free refund or exchange.

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    Eurostar - Retimings on routes to and from London

    Due to various operational reasons, Eurostar have had to make changes to the timetable which may affect some of your travellers. Please see the details below.

    RETIMINGS

    May, June, July and August

    • Eurostar 9059 from Paris to London St Pancras has been retimed from 19th May to 11th August 2024 for travel on Saturdays and Sundays (bookings before 14th May only):
      • Eurostar train 9059 will depart from Paris at 19:58, 14 minutes earlier than advertised (originally: 20 :12). Passengers will arrive at London St Pancras at 21 :30.

    20th May

    • Eurostar 9009 from Paris to London St Pancras has been retimed for travel on 20th May (bookings before 14th May only):
      • Eurostar train 9009 will depart from Paris at 07:29, 13 minutes earlier than advertised (originally: 07:42). Passengers will arrive at London St Pancras at 09:00.
    • Eurostar 9048 from London St Pancras to Paris has been retimed for travel on 20th May (bookings before 14th May only):
      • Eurostar train 9048 will depart fromLondon St Pancras at 18 :31, Passengers will arrive at Paris Gare du Nord at 22:04, 15 minutes later than advertised (originally: 21:49).

    • Eurostar 9054 from London St Pancras to Paris has been retimed for travel on 20th May (bookings before 14th May only):
      • Eurostar train 9054 will depart fromLondon St Pancras at 19:34, 27 minutes earlier than advertised (originally: 20:01). Passengers will arrive at Paris Gare du Nord at 23:05, 13 minutes earlier than advertised (originally: 23:18).

    June, July, August

    • Eurostar 9159 from Brussels to London St Pancras has been retimed for travel on Saturdays and Sundays from  15th June to 11th August 2024 (bookings before 14th May only):
      • Eurostar train 9159 will depart fromBrussels at 19:26, 35 minutes later than advertised (originally: 18:51). Passengers will depart from Lille at 20:06 (20:05 on Sundays), 36 minutes later (or 35’ on Sundays) ) than  advertised (originally : 19 :30). Passengers will arrive in London St Pancras at 20:27, 30 minutes later than advertised (originally: 19:57).

    July and August

    • Eurostar 9061 from Paris to London St Pancras has been retimed for travel on Fridays and Sundays from 26th July to 11th August 2024(bookings before 14th May only):
      • Eurostar train 9061 will depart fromParis at 20:31 (or 20:32 on Sundays), 11 minutes earlier  (or 10’ on Sundays) than advertised (originally: 20:42). Passengers will arrive in London St Pancras at 22:00.

                 ------------------------------------------------------------------------------

    TGV Lyria - Summer Traffic info

    Please find below the main impact of the engineering work over the summer.

    Paris <> Geneva services 

    Running normally with 8 daily return services. 

    Paris <> Lausanne (via Geneva) services 

    SBB engineering works are scheduled from 29 June to 18 August 2024. Trains will depart from/terminate in Geneva. 

    Paris <> Lausanne (via Vallorbe) services 

    SNCF engineering works are scheduled on the high-speed line Mondays to Fridays from 13 August to 13 December 2024. 1 of the 3 daily return services will be cancelled: trains 9269 and 9268.

    From 19 August 2024, TGV Lyria trains will operate between Lausanne and Paris (via Geneva). 

    Paris <> Basel/Zurich services 

    SBB engineering works are scheduled from 7 July to 11 August 2024

    • All TGV Lyria trains between Paris and Basel will run normally. 

    • Trains between Paris and Zurich will terminate in Basel, except: 

    1. 9206: departs Zurich at 6:59 am / departs Basel at 8:34 am > arrives in Paris at 11:38 am 

    2. 9223: departs Paris at 6:22 pm > arrives in Basel at 9:26 pm and Zurich at 11:00 pm 

    SNCF engineering works are scheduled on the high-speed line Mondays to Fridays from 13 August to 13 December. 2 of the 6 daily return services will be cancelled. 

    Further information to follow. 

    A quick reminder. As trains will be terminating in Geneva and Basel, you will need to purchase an SBB ticket for Lausanne <> Geneva and Zurich <> Basel connections. 

                 ------------------------------------------------------------------------------

    WORK AT PARIS GARE DE LYON STATION ON WEEKENDS FROM MARCH 29 TO APRIL 14, 2024

    Work to renew the track equipment at Paris Gare de Lyon station is forcing the SNCF to reduce the capacity of the trains in the station.

    As a result, the transport plan will be reduced. 50% of trains will be operated during the following periods:

    • Friday, March 29, 11:15 pm to Monday, April 1, 5 am (Easter weekend)
    • Sunday April 7th
    • Sunday April 14th

    Attention, change of station for some INOUI TGVs:

    all INOUI Paris-Barcelona TGVs and some trains serving Languedoc-Roussillon will depart from or arrive at Paris MONTPARNASSE instead of Paris GARE DE LYON during these periods.

                 ------------------------------------------------------------------------------

    Eurostar - Timetable changes from/to London

    Due to the planned engineering works on the LGV Nord and works between Schipol and Rotterdam preventing access to the secure platform, Eurostar have had to make changes to the timetable which will affect the following Eurostar services:

    RETIMINGS

    Between 4th February and 22nd March inclusive

    • Eurostar train 9044 between London St Pancras International and Paris Gare du Nord.
    • Eurostar train 9044 will depart from London St Pancras International at 17:04, 27 minutes earlier than advertised (originally: 17:31).
    • Passengers will arrive at Paris Gare du Nord at 20:35, 24 minutes earlier than advertised (originally: 20:59).
    • Eurostar train 9031 from Paris Gare du Nord (departing 13:11) to London St Pancras (arriving 14:30).
    • Eurostar train 9031 will now depart at 13:01, 10 minutes earlier than planned.
    • Eurostar train 9055 from Paris Gare du Nord to London St Pancras.
    • Passengers will depart from Paris Gare du Nord at 19:39, 27 minutes later than planned (originally : 19:12).
    • Passengers will arrive at London St Pancras at 21:00, 30 minutes later than planned (originally : 20:30).

    CANCELLATIONS

    Sunday 25th February

    • Eurostar train 9157 between Amsterdam Centraal and London St Pancras International.
    • Eurostar train 9157 departing from Amsterdam Centraal at 16:15, Rotterdam Centraal at 16:57, Brussels Midi at 18:51 and arriving at London St Pancras International at 19:47 has been cancelled.  

    Passengers travelling from Brussels have been rebooked on the following service : 

    • Eurostar train 9159 between Brussels Midi and London St Pancras International 
    • Eurostar train 9159 departing from Brussels Midi at 18:51, from Lille Europe at 19:35 and arriving at London St Pancras International at 19:57. 

    LIMITED SERVICES

    Between 7th May and 10th May 2024 inclusive

    The following Eurostar services will not stop in Rotterdam:

    • 9115  (original departure from Rotterdam at 07:28, arriving London St Pancras International at 09:57)
    • 9147 (original departure from Rotterdam at 15:28, arriving London St Pancras International at 17:47)
    • 9157 (original departure from Rotterdam at 17:28, arriving London St Pancras International at 19:47)
    • 9167 (original departure from Rotterdam at 19:28, arriving London St Pancras International at 21:57)

                 ------------------------------------------------------------------------------

    Deutsche Bahn- Constructions works

    Here you will find information on the most important timetable changes caused by construction works.

                 ------------------------------------------------------------------------------

    Miscellaneous

    Book Groups with Rail Europe!

    You can now book Groups with Rail Europe!

    Please discover here how create easily a group booking request.

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    We're pausing our direct trains from the Netherlands to London 

    From 15 June 2024, passengers travelling from Amsterdam or Rotterdam to London will need to go through security and passport control at Brussels. 

    Please spilt your search : 

    1. Amsterdam to Brussels  2. Brussels to London .

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    Our Customer Service team will:

    • Not be operational on 26th October.
    • Operate restricted hours on 28th October. The team will start working from 1200 IST (0730 CET)

    As a consequences, the responses to your query would be delayed. 

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    Trenitalia check-in automation for Regional Digital Ticket:

    We inform you hereby that, as from September 21st 2024, check-in to travel on board Regional trains with the Regional Digital Ticket (BDR) will be automated.

    You will no longer be required to check- in manually before train departure. The process will be automated. 

    It means that at the scheduled departure time (indicated on the ticket), if there are no date/time changes carried out by yourself, the ticket will be activated automatically. 

    From the moment of activation, it is no longer possible to carry out departure time/date changes. 

    The flexibility of changing the departure time/date countless times is therefore guaranteed, but this operation must always be carried out before the automatic activation of the ticket.

    Please find here below a summary concerning the use of the Regional Digital Ticket (BDR):

    •      New: ticket activation via check-in will be done automatically by Trenitalia's systems at the departure time indicated on your Regional train ticket.
    •        You can make an unlimited number of date/time changes until Midnight on the day before the train departure date.
    •        On the day of travel, you can make an unlimited number of changes to the departure time until the time of automatic activation departure time indicated on the digital ticket.

    When requested, you must show on board the train the QR Code generated by Trenitalia system, as already provided for the Regional Digital Ticket (BDR).

    Please note that the Regional Digital Ticket (BDR) is nominative, personal and non-transferable to other passengers.

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    Extra security checks at Belgian stations

    We would like to inform you of additional security measures now in place for international travellers traveling from Belgian stations between June 14th and September 8th, 2024.

    During this period, at the request of security forces, passengers may be subject to random checks at the station prior to boarding. This includes passengers travelling with Eurostar from Brussels-Midi, Antwerp-Central and Liège-Guillemins to France, Germany or the Netherlands.

    The checks may include identity verification and luggage searches and will be conducted by accredited security personnel.

    We therefore recommend customers to leave extra time before their journey and to arrive on the platform at least 30 minutes prior to departure in case they should be subject to such checks.

    Travel update:

    Possible security checks on international journeys from 14/06 to 08/09
    At the request of the security forces, passengers of international trains may be subject to security checks at Brussels-Midi, Antwerp-Central and Liège-Guillemins stations from 14/06/24 to 08/09/24.
    These checks (which may include identity checks and luggage searches) are non-systematic and non-permanent and are carried out by accredited security personnel.
    Considering the possibility of such security checks, we suggest that passengers travelling abroad anticipate a safe time margin and get to the platform about 30 minutes in advance.
    Travelers are also asked to present their identity document and should not be in possession of any suspicious items or items that could endanger other travellers.

    Trenitalia - Venice access fee

    We would like to inform you that, for selected dates from April 25th 2024 to July 14th 2024, a fee for the access to Venice ancient town is required to be paid directly to the Municipality of Venice, unless the visitor falls into one of the categories that entitle them to exemption from payment.

    Please find here below the selected dates mentioned above:

    • April 25, 26, 27, 28, 29 and 30, 2024;
    • May 1, 2, 3, 4, 5, 11, 12, 18, 19, 25, 26, 2024;
    • June 8, 9, 15, 16, 22, 23, 29, 30, 2024;
    • July 6, 7, 13 and 14, 2024.

    Please note that the access fee is not charged from 4.00 p.m. to 8.30 a.m. 

    Read more about exceptions, payment methods and possible fines on the Venice municipality website cda.ve.it.

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    SNCF - New luggage policy

    Since February 15, 2024 for travel with baggage, new measures have been implemented on board TGV INOUI and Intercités trains.

    From now on, you will be able to travel :

    • up to 2 pieces of labelled ordinary baggage, such as suitcases, travel bags, sports bags, etc., with maximum dimensions of 70 x 90 x 50 cm
    • and 1 labelled piece of hand luggage (small backpack, shopping bag, laptop bag), maximum dimensions 40 x 30 x 15 cm.

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    Eurostar - Advance passenger information

    From 1 April 2024, Eurostar is required by the UK government to collect Advance Passenger Information (API) for you and anyone else on your booking before you travel to/from the UK.

    You won’t be able to get your tickets until you’ve completed this information.

    Please find all the details in the dedicated page here

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    Thalys becomes Eurostar

    Thalys is now Eurostar.

    The name has changed but any tickets you booked will still be valid, and your train times will stay the same.

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    NEW - Payment system provider

    We're glad to announce we have recently deployed a new payment system provider to our public website to be able to offer faster and reliable payments and soon more local payment options to make your payment experience smoother and frictionless. 

    During the transition period please be aware that any refund or modification you perform on existing bookings (previous Payment System Provider) might take up to 72hrs to be processed. 

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    ALERT - SCAM AT FRENCH TRAIN STATIONS

    We would like to inform you that a new scam happening at French train stations by some fraudsters, has been brought to light recently.  The fraudsters  volunteer to help the passengers with the check in procedures, and guide them to a platform number to board the train, by demanding to see the tickets booked by the passengers. In the process, they manage to have the passengers’ tickets scanned to capture all the data and use those details to exchange the tickets multiple times without the passengers' knowledge, until the act is caught. As a consequence, the ticket borne by the passengers becomes invalid and they would be asked to purchase new tickets, or would be fined, or both. Stay alert.

    We would like to remind you to neither trust such strangers who may ask to help you at the train stations, nor ask any stranger for help. For any information needed, please get in touch with either a Railway official, an information desk, or the staff at the ticketing office. In case the passengers fall prey to such frauds, neither the Railways nor Rail Europe will bear the responsibility of such fraud.

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    Thalys - Dutch stations gates

    As from the 31st of January, the Dutch gates will have combined barcode scanning and contactless payment via NFC at their stations gates. Currently the NFC interferes with the scanning of the barcode.

    If you present your barcode on a phone with a bank card in a digital wallet, there is a chance that you will be blocked at the gate or that your bank card will be used instead of the barcode of the international ticket and 20€ will then be deducted from your account.

    NS will take several measures in terms of communication and after service to mitigate the problem and explain the reimbursement procedure to the passengers that have been deducted.

    If you are charged in error, please visit the OVpay website to learn how to get a refund.

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    Eurostar - An issue with the ticket gates at Dutch stations

    We are writing to let you know about an issue with the ticket gates at Dutch stations, following the launch of contactless payment on public transport across the Netherlands.

    If you scan an image of a ticket barcode on your smartphone to enter or leave the station, digital bank cards may be charged instead.

    What you need to do if you store bank cards on your phone

    You should use one of the following to enter or leave the station:

    1. A ticket saved to their Google/Apple Wallet

    OR

    1. A printed ticket

    If you are charged in error, please visit the OVpay website to learn how to get a refund.

    Customers who do not store bank cards on their phones can save their tickets in the Eurostar app or scan an on-screen image of their print-friendly ticket, if they prefer.            

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    Ukraine Crisis - Update 

    As a result of the current situation in Ukraine, please note the below update.

    Rail Europe is constantly monitoring the geopolitical situation in the countries it serves via its rail operator partners. Currently, there are no schedule changes on trains in western Europe; but some services might run busier than usual, as several rail operators are currently offering Ukrainian refugees free passage on their trains to reach safer destinations within Europe.

    Please note,any change of flight itinerary due to avoidance of Russian airspace might result in an increase in flight time and may lead to schedule changes on flight from Asia or the Pacific. Please check with your air carrier to avoid inconveniences if you scheduled a flight-train connection.

    At this stage, all European rail operators are maintaining their scheduled services and all regular after sales conditions apply. It is advised to purchase flexible tickets (tickets offering refund as per the fare conditions), in case of change in plan due to the current situation.

    If you have confirmed seats, nothing changes with regards to your placement. You will be seated at your assigned seat.If you wish to modify your reservation, you can do so per the rules and conditions of the fare you purchased.

    Attention: If you purchased non-refundable/non-exchangeable tickets, and are unable to travel, please be aware that the rail operators aren’t currently offering any exceptional gestures in relations to the Ukraine situation. Kindly refer to your travel insurer (if any) to claim reimbursement of the ticket cost.

    We shall provide an update here, if anything changes.

    For further queries, please don’t hesitate to contact us via our contact form, and our dedicated team will be happy to assist you.

    Thank you for your understanding regarding this matter. Stay safe! 

    Schedule Change

    Retiming's on routes to and from London 3 Nov – 14 Dec

    Due to various operational reasons, we have had to make a large number of changes to our timetable which may affect some of your travellers.

    Due to the extended list of retiming's we invite you to consult all changes via the link below.

    Eurostar latest retiming's

    Our passenger information teams will inform all impacted passengers. We apologize for any inconvenience caused.

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    Retiming's From 28th October to 31st October inclusive

    We are following up on our email of yesterday as we have had to make some additional changes to our timetable, which may affect some of your travellers. Please see the details below.
    Retiming's 
    Eurostar 9023 from Paris-Nord to London St Pancras (dep. Paris 11:02, arr. London 12:30) will depart earlier than planned, now departing Paris at 10:54.
    Eurostar 9055 between Paris-Nord and London St Pancras (dep. Paris 19:02,  arr. London 20:30) will depart and arrive later than planned, now departing Paris at 19:30 and arriving in London at 20:57.
    Eurostar 9059 from Paris-Nord to London St Pancras (dep. Paris 20:02, arr. London 21:30) will depart earlier than planned, now departing Paris at 19:55. 
    From 28th October to 12th December inclusive (week days only)
    Eurostar 9059 from Paris-Nord to London St Pancras (dep. Paris 20:12, arr. London 21:30) will depart earlier than planned, now departing Paris at 19:55.
    From 4th November to 13th December inclusive (week days only)
    Eurostar 9023 between Paris-Nord to London St Pancras (dep. Paris 11:12, arr. London 12:30) will depart earlier than planned, now departing Paris-Nord at 10:54.
    Eurostar 9055 between Paris-Nord and London St Pancras (dep. Paris 19:11,  arr. London 20:30) will depart and arrive later than planned, now departing Paris at 19:30 and arriving in London at 20:57.
    These retiming's affect bookings made before 18th October.

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    Retiming's on routes to and from London 3rd November 2024

    Due to various operational reasons, we have had to make changes to our timetable on Sunday 3rd November which may affect some of your travellers. Please see the details below.

    RETIMINGS
    Sunday 3rd November
    Eurostar 9043 from Paris-Nord to London St Pancras (original dep. Paris at 16:05, arr. London 17:35) will depart earlier than planned, now departing Brussels at 16:00.
    Eurostar 9047 from Paris-Nord to London St Pancras (dep. Paris 17:12, arr. London 18:37) will depart earlier than planned, now departing Paris at 17:01. This train will also arrive earlier than expected, now arriving in London at 18:30.
    Eurostar 9055 between Paris-Nord to London St Pancras (dep. Paris 19:11, arr. London 20:30) will depart and arrive later than planned, now departing Paris-Nord at 19:30 and arriving in London at 20:57.
    Eurostar 9063 between Paris-Nord and London St Pancras (dep. Paris 21:11,  arr. London 22:30) will depart earlier than planned, now departing Paris at 20:59.

    These affect bookings made before 30th September 2024

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    Retiming's on routes to and from London 27 – 31 October 2024

    Following yesterday’s communication, please note some further timetable changes which have been confirmed for the same period. These also affect bookings made before 27th September 2024.

    RETIMINGS
    Sunday 27th October – Thursday 31st October
    Eurostar 9165 from Brussels Midi to London St Pancras (original dep. Brussels at 20:56, dep. Lille at 21:30,  arr. London 21:57) will depart earlier than planned, now departing Brussels at 20:51.
    Monday 28th October – Thursday 31st October
    Eurostar 9106 from London St Pancras to Amsterdam Centraal (dep. London 06:16, arr. Brussels 09:13, arr. Rotterdam 10:32, arr. Amsterdam 11:15) will depart earlier than planned, now departing London at 06:04.
    Eurostar 9113 between Brussels Midi and London St Pancras (dep. Brussels 07:56, arr. Lille 08:30, dep. Lille 08:35,  arr. London 08:57) will depart and arrive earlier than planned, now departing Brussels at 07:50, arriving to Lille at 08:24, and departing from Lille at 08:27.
    Eurostar 9135 between Brussels Midi and London St Pancras (dep. Brussels 12:56, arr. Lille 13:30, dep. Lille 13:35,  arr. London 13:57) will depart and arrive earlier than planned, now departing Brussels at 12:51, arriving to Lille at 13:25, and departing from Lille at 13:30.
    Eurostar 9149 from Brussels Midi to London St Pancras (original dep. Brussels at 16:51, arr. London 17:57) will depart and arrive earlier than planned, now departing Brussels at 16:43 ( 16:44 on 31st October), and arriving to London at 17:47.

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    Retiming's on routes to and from London 8th – 31st October 2024

     Due to various operational reasons, we have had to make changes to our timetable which may affect some of your travellers. Please see the details below.
     RETIMINGS
    These affect bookings made before 27th September 2024
    Mondays – Fridays from 8th – 21st October
    Eurostar 9031 from Paris-Nord to London St Pancras (original dep Paris at 13:12, arr. London 14:30) will depart earlier than planned, now departing from Paris at 12:56.
    Thursday 10th October
    Eurostar 9031 from Paris-Nord to London St Pancras (original dep Paris at 13:12, arr. London 14:30) will depart earlier than planned, now departing from Paris at 12:58.
    Saturdays 12th and 19th October 2024
    Eurostar 9023 from Paris-Nord to London St Pancras (original dep Paris at 11:12, arr. London 12:30) will depart earlier than planned, now departing from Paris at 11:04.
    28th & 29th October
    Eurostar 9031 from Paris-Nord to London St Pancras (original dep Paris at 13:12, arr. London 14:30) will depart earlier than planned, now departing from Paris at 13:01.
    30th October
    Eurostar 9031 from Paris-Nord to London St Pancras (original dep Paris at 13:12, arr. London 14:30) will depart earlier than planned, now departing from Paris at 13:00.
    Monday 28th – Thursday 31st October 2024
    Eurostar 9009 from Paris-Nord to London St Pancras (original dep Paris at 7:42, arr. London 9:00) will depart earlier than planned, now departing from Paris at 7:36.
    Eurostar 9013 from Paris-Nord to London St Pancras (original dep Paris at 8:42, arr. London 10:00) will depart earlier than planned, now departing from Paris at 8:30.
    Eurostar 9027 from to Paris-Nord to London St Pancras (original dep Paris at 12:12, arr. London 13:30) will depart earlier than planned, now departing from Paris at 12:07.
    Eurostar 9043 from to Paris-Nord to London St Pancras (original dep Paris at 16:02, arr. London 17:30) will depart and arrive earlier than planned, now departing from Paris at 15:57 and arriving to London at 17:35.
    Tuesday 29th – Thursday 31st October 2024
    Eurostar 9015 from Paris-Nord to London St Pancras (original dep Paris at 09:12, arr. London 10:30) will depart earlier than planned, now departing from Paris at 09:00
    Monday 28th October & Monday 4th November 2024

    Eurostar 9019 between Paris Gare du Nord and London St Pancras (original dep. Paris at 10:11, arr. London 11:30) will depart earlier than planned, now departing from Paris at 09:57

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    Retimings on routes to and from London September & October 2024

    Due to various operational reasons, we have had to make changes to our timetable which may affect some of your travellers. Please see the details below.

    RETIMINGS - SEPTEMBER

    These affect bookings made before  28th August 2024

    On Sunday 15th and Monday 22nd September

    • Eurostar 9061 from Paris-Nord to London St Pancras (original dep Paris at 20:42, arr. London 22:00) will depart earlier than planned, now departing from Paris at 20:32.

    On 15th, 22nd and 29th September

    • Eurostar 9059 from Paris-Nord to London St Pancras (original dep Paris at 20:12, arr. London 21:30) will depart earlier than planned, now departing from Paris at 20:05.

    From Monday 23rd to Thursday 28th September inclusive

    • Eurostar 9007 from Paris-Nord to London St Pancras (original dep Paris at 7:12, arr. London 8:30) will depart earlier than planned, now departing from Brussels at 06:56.

    From Monday 23rd to Friday 27th September inclusive

    • Eurostar 9009 from Paris-Nord to London St Pancras (original dep Paris at 7:42, arr. London 9:00) will depart earlier than planned, now departing from Paris at 7:30.
    • Eurostar 9013 from Paris-Nord to London St Pancras (original dep Paris at 8:42, arr. London 10:00) will depart earlier than planned, now departing from Paris at 8:36.
    • Eurostar 9031 from Paris-Nord to London St Pancras (original dep Paris at 13:12, arr. London 14:30) will depart earlier than planned, now departing from Paris at 12:55.

    From Monday 23rd to Friday 30th September inclusive

    • Eurostar 9015 from Paris-Nord to London St Pancras (original dep Paris at 09:12, arr. London 10:30) will depart earlier than planned, now departing from Paris at 09:03.
    • Eurostar 9023 from Paris-Nord to London St Pancras (original dep Paris at 11:12, arr. London 12:30) will depart earlier than planned, now departing from Paris at 11:03.

    On Saturday 28th and 29th September

    • Eurostar9047 from Paris-Nord to London St Pancras (original dep Paris at 17:12, arr. London 18:30) will depart earlier than planned, now departing from Paris at 17:04.

    On Monday 30th September

    • Eurostar 9047 from Paris-Nord to London St Pancras (original dep Paris at 17:12, arr. London 18:30) will depart earlier than planned, now departing from Paris at 16:57.
    • Eurostar 9007 from Paris-Nord to London St Pancras (original dep Paris at 7:12, arr. London 8:30) will depart earlier than planned, now departing from Brussels at 06:56.
    • Eurostar 9009 from Paris-Nord to London St Pancras (original dep Paris at 7:42, arr. London 9:00) will depart earlier than planned, now departing from Paris at 7:30.
    • Eurostar 9013 from Paris-Nord to London St Pancras (original dep Paris at 8:42, arr. London 10:00) will depart earlier than planned, now departing from Paris at 8:36.
    • Eurostar 9031 from Paris-Nord to London St Pancras (original dep Paris at 13:12, arr. London 14:30) will depart earlier than planned, now departing from Paris at 12:55.

    EXTRA RETIMINGS - OCTOBER

    Affecting bookings made before  30th August 2024

    On 6th, 13th, 20th October

    • Eurostar 9059 from Paris-Nord to London St Pancras (original dep Paris at 20:12, arr. London 21:30) will depart earlier than planned, now departing from Paris at 20:05.

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    Retimings on routes to and from London 8th & 9th September 2024

    Due to various operational reasons, we have had to make more changes to our timetable which may affect some travellers. Please see the details below.

    RETIMINGS
    These affect bookings made before 3rd September 2024
    Sunday 8th September
    Eurostar 9059 from Paris-Nord to London St Pancras ( original dep Paris at 20:10, arr. London 21:30) will depart earlier than planned, now departing from Paris at 20:05.
    Monday 9th September
    We already reported on the retiming of this train yesterday. It now concerns all bookings made on this train before the 3rd of September.

    Eurostar 9037 from Paris-Nord to London St Pancras (original dep Paris at 14:42, arr. London 16:00) will depart  earlier than planned, now departing from Paris at 14:36.

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    Retimings on routes to and from London 6th, 8th & 9th September 2024:

    Due to various operational reasons, Eurostar have had to make changes to our timetable which may affect some of your travellers. Please see the details below.

    RETIMINGS

    These affect bookings made before 21st August 2024

    Friday 6th September

    Eurostar 9141 from Brussels Midi/Zuid to London St Pancras (original dep Brussels at 14:31, dep. Lille 15:30 & arr. London 15:57) will depart later than planned, now departing from Brussels at 14:52.

    Sunday 8th September

    Eurostar 9061 from Paris-Nord to London St Pancras (original dep Paris at 20:42, arr. London 22:00) will depart earlier than planned, now departing from Paris at 20:32.

    Monday 9th September

    Eurostar 9037from Paris-Nord to London St Pancras (original dep Paris at 14:42, arr. London 16:00) will depart  earlier than planned, now departing from Paris at 14:36.

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    Retimings on routes to and from London 1st, 2nd, 3rd, 4th & 5th September 2024:

    Due to various operational reasons, Eurostar have to make changes to their timetable which may affect some of your travellers. Please see the details below.

    RETIMINGS

    These affect bookings made before 21st August 2024

    From 1st to 5th September

    Eurostar 9036 from London St Pancras to Paris-Nord (original dep London at 15:31, arr. Paris 18:50) will arrive later than planned, now arriving in Paris at 19:04.

    On 3rd and 4th September

    Eurostar 9048 from London St Pancras to Paris-Nord (original dep London at 18:31, arr. Paris21:48) will arrive later than planned, now arriving in Paris at 22:02.

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    Retimings on routes to and from London 26th, 29th, 30th & 31st August 2024:

    Due to various operational reasons, Eurostar have to make changes to their timetable which may affect some of your travellers. Please see the details below.

    RETIMINGS

    These affect bookings made before 22nd August 2024

    Monday 26th August

    Eurostar 9059 from Paris Nord to London St Pancras (original dep. Paris at 20:12, arr. London 21:30) will depart earlier than planned, now departing Paris at 19:58.

    Eurostar 9061 from Paris Nord to London St Pancras (original dep. Paris 20:42, arr. London 22:00) will depart earlier than planned, now departing Paris at 20:28.

    Friday 30th August

    Eurostar 9007 from Paris Nord to London St Pancras (original dep. Paris at 07:10, arr. London 08:30) will depart earlier than planned, now departing Paris at 06:57.

    Thursday 29th & Saturday 31st August 2024

    Eurostar 9059 from Paris Nord to London St Pancras (original dep. Paris at 20:11, arr. London 21:30) will depart earlier than planned, now departing Paris at 19:58. 

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