Disruptions

Eurostar disruptions: Cancellations between France, Belgium and The Netherlands. 26th December – 29th December (Updated on 18th December)

A free refund or exchange is enabled on cancelled trains for impacted passengers.

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UK: Disruption through Birmingham New Street expected until 07:30 (Updated on 18th December)

A points failure at Birmingham New Street means fewer trains are able to run on some lines. As a result, trains running through this station may be cancelled or delayed by up to 15 minutes.

SNCF: Strike on Wednesday 18 December 2024 (Updated on 18th December)

On Wednesday 18 December, a strike by SNCF staff is underway.

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Eurostar: Cancelled 9040, 9040, 9040, 9063, 9063 and 9063 trains between 16/12/2024 and 18/12/2024 (Updated on 16th December)

UK: Disruption through New Beckenham expected until 12:00 (Updated on 14th December)

Italo: MILANO-VENEZIA LINE: Removal ordnance of war on 15 December 2024 (Updated on 14th December)

For further information click here.

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SNCF: [TGV INOUI FRANCE-ITALY] Cancellation of services on December 14 and 15, 2024 (Updated on 14th Dec)

Following the closure of the Fréjus road tunnel from December 14 to 15, the circulation of SVI trains 9255 and 9250 was interrupted.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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Eurostar : Cancelled Train 9126 on 11th December 

Please be advised that train  9126 on 11/12/2024, departing at 11:01 from London St Pancras International to Amsterdam Centraal will not stop at Amsterdam Centraal due to a technical problem on another train.

Eurostar had to cancel the stop at Amsterdam Centraal. Train 9126 will now terminate in Schipol. Passergers' Eurostar ticket will be accepted on local trains from Schiphol to Amsterdam Centraal to enable them to complete their journey.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar : Cancellations on routes between France Belgium and Germany 15th December - 23rd December :  (Updated on 11th December)

Due to various operational reasons, Eurostar had to cancel more trains which may affect some of your travellers. Please see the details below.

CANCELLATIONS:

Sunday 15^th December

• Eurostar 9416 from Brussels-Midi/Zuid toParis-Nord has been cancelled

• Eurostar 9495 from Paris-Nord to Brussels-Midi/Zuidhas been cancelled
• Eurostar 9438 will operate from Cologne to Paris-Nord only
• Eurostar 9450 has been cancelled between Dotmund and Cologne. Will operate between Brussels-Midi/Zuid and Paris-Nord
• Eurostar 9423 has been cancelled between Paris-Nord and Cologne. Eurostar 9323 will operate between Paris-Nord and Brussels-Midi/Zuid.
• Eurostar 9462 from Cologne to  Paris-Nord has been cancelled
• Eurostar 9435 will terminate in Aachen
• Eurostar 9474 will depart from Aachen
• Eurostar 9447 will terminate in Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9459 will terminate in Cologne. This train will operate between Paris-Nord and Cologne
• Eurostar 9471 will terminate in Brussels Midi/Zuid. Eurostar 9371 will operate between Paris-Nord and Brussels Zuid/Midi.
• Eurostar 9326 from Brussels Midi/Zuid to Paris-Nord has been cancelled
• Eurostar 9483 will terminate in Brussels Zuid/Midi
• Eurostar 9377 from Paris-Nord to Brussels Midi/Zuid has been cancelled

Monday 16^th December

• Eurostar 9438 has been cancelled between Cologne to Brussels-Midi/Zuid. This train will operate between Brussels-Midi/Zuid and Paris-Nord.

• Eurostar 9414 has been cancelled between Cologne to Brussels-Midi/Zuid. This train will operate between Brussels-Midi/Zuid and Paris-Nord.

• Eurostar 9426 will depart from Cologne. This train will operate between Cologne and Paris-Nord only

• Eurostar 9411 has been cancelled between Brussels Midi/Zuid and Cologne. This train will operate from Paris-Nord to Brussels-Midi/Zuid only.

• Eurostar 9450 from Cologne to Paris-Nord has been cancelled

• Eurostar 9435 will terminate in Aachen

• Eurostar 9486 will depart from Aachen

• Eurostar 9459 will terminate in Cologne

• Eurostar 9471 will terminate in Brussels-Midi/Zuid. This train will operate from paris-Nord to Brussels-Miid/Zuid only

• Eurostar 9408 from Brussels-Midi/Zuid to Paris-Nord has been cancelled

• Eurostar 9323 from Paris-Nord to Brussels-Midi/Zuid has been cancelled

• Eurostar 9464 from Brussels-Midi/Zuid to Paris-Nord has been cancelled

• Eurostar 9481 from Paris-Nord to Brussels-Midi/Zuid has been cancelled

Tuesday 17^th December

• Eurostar 9426 will depart from Cologne. This train will operate between Cologne and Paris-Nord only

• Eurostar 9326 is cancelled between Brussels Midi/Zuid and Paris-Nord

• Eurostar 9414 from Cologne to Brussels-Midi/Zuid is cancelled. This train will operate between Brussels-Midi/Zuid and Paris-Nord only

• Eurostar 9411 from Paris-Nord to Cologne has been cancelled

• Eurostar 9450 from Cologne to Paris-Nord has been cancelled

• Eurostar 9435 will terminate in Aachen

• Eurostar 9486 will depart from Aachen

• Eurostar 9374 from Brussels-Midi/Zuid to Paris-Nord has been cancelled

• Eurostar 9459 will terminate in Cologne

• Eurostar 9471 will terminate in Brussels-Midi/Zuid. This train will oprerate from Paris-Nord to Brussels-Midi/Zuid only

• Eurostar 9365 from Paris-Nord to Brussels-Midi/Zuid has been cancelled

• Eurostar 9475 from Paris-Nord to Brussels-Midi/Zuid has been cancelled

Wednesday 18^th December

• Eurostar 9426 will depart from Cologne. This train will operate between Cologne and Paris-Nord
• Eurostar 9326 from Brussels-Midi/Zuid to Paris-Nord has been cancelled
• Eurostar 9414 from Cologne to Brussels-Midi/Zuid has been cancelled. This train will operate between Brussels-Midi/Zuid and Paris-Nord
• Eurostar 9411 Paris-Nord to Cologne has been cancelled
• Eurostar 9450 Cologne to Paris-Nord has been cancelled
• Eurostar 9435 will terminate in Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9374 from Brussels-Midi/Zuid to Paris-Nord has been cancelled
• Eurostar 9459 will terminate in Cologne
• Eurostar 9471 will terminate in Brussels-Midi/Zuid. This train will opreate between Paris-Nord and Brussels-Midi/Zuid only.
• Eurostar 9365 from Paris-Nord to Brussels-Midi/Zuid has been cancelled
• Eurostar 9475 from Paris-Nord to Brussels-Midi/Zuid has been cancelled

Wednesday 19^th December

• Eurostar 9414 from Cologne to Brussels-Midi/Zuid has been cancelled. This train will operate between Cologne to Brussels-Midi/Zuid.  

• Eurostar 9426 will depart from Cologne. This train will operate between Cologne and Paris-Nord

• Eurostar 9411 from Brussels-Miid/Zuid to Cologne has been cancelled. This train will opreate from Paris-Nord to Brussels-Midi/zuid only.

• Eurostar 9450 from Cologne to Brussels-Midi/Zuid has been cancelled. This train will operate between Brussels-Midi/Zuid and Paris-Nord only

• Eurostar 9435 will terminate in Aachen

• Eurostar 9486 will depart from Aachen

• Eurostar 9374 from Brussels-Midi/Zuid to Paris-Nord has been cancelled

• Eurostar 9459 will terminate in Cologne

• Eurostar 9471 will terminate in Brussels-Midi/Zuid. This train will operate between Paris-Nord and Brussels-Midi/Zuid only

• Eurostar 9493 from Paris-Nord to Brussels-Midi/Zuid has been cancelled

Friday 20^th December

• Eurostar 9414 from Cologne to Brussels-Midi/Zuid has been cancelled. This train will operate between Brussels-Midi/Zuid only
• Eurostar 9426 will depart from Cologne. This train will operate from Cologne to Paris-Nord
• Eurostar 9411 from Brussels Midi/Zuid to Cologne has been cancelled. This train will operate between Paris-Nord and Brussels-Midi/Zuid only
• Eurostar 9450 from Cologne and Brussels-Midi/Zuid has been cancelled. This train will operate between Brussels-Midi/Zuid and Paris-Nord only
• Eurostar 9435 will terminate in Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9459 will terminate in Cologne
• Eurostar 9471 will terminate in Brussels-Midi/Zuid . This train will operate between Brussels-Midi/Zuid and Paris-Nord only
• Eurostar 9477 will terminate in Brussels-Midi/Zuid. This train will operate between Paris-Nord and Brussels-Midi/Zuid only

Saturday 21st December

• Eurostar 9438 from Cologne to Brussels-Midi/Zuid has been cancelledKOL – BRU supprimé. This train will operate between Brussels-Midi/Zuid and Paris-Nord only
• Eurostar 9414 from Cologne to Brussels-Midi/Zuid has been cancelled. This train will operate between Brussels-Midi/Zuid and Paris-Nord only
• Eurostar 9426 will depart from Cologne. This train will operate from Cologne to Paris-Nord only
• Eurostar 9411 from Paris-Nord to Cologne has been cancelled. Eurostar 9411 will operate from Paris-Nord to Brussels-Midi/Zuid
• Eurostar 9450 from Cologne to Brussels-Midi/Zuid has been cancelled. This train will operate from Brussels-Midi/Zuid to Paris-Nord only
• Eurostar 9374 from Brussels-Midi/Zuid to Paris-Nord has been cancelled
• Eurostar 9459 will terminate in Cologne
• Eurostar 9471 will terminate in Brussels-Midi/Zuid. This train will operate from Paris-Nord to Brussels-Midi/Zuid only

Sunday 22nd December

• Eurostar 9326 from Brussels-Midi/Zuid to Paris-Nord has been cancelled
• Eurostar 9438 will depart from Cologne. This train will operate between Cologne and Paris-Nord
• Eurostar 9450 will depart from Brussels-Midi/Zuid. This train will operate from Brussels-Midi/Zuid to Paris-Nord only
• Eurostar 9423 from Paris-Nord to Cologne has been cancelled. Eurostar 9323 operate from Paris-Nord to Brussels-Miid/Zuid
• Eurostar 9462 from Cologne to Paris-Nord has been cancelled
• Eurostar 9435 will terminate in Aachen
• Eurostar 9474 will depart from Aachen
• Eurostar 9447 will terminate in Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9459 will terminate in Cologne
• Eurostar 9471 will terminate in Brussels Midi/Zuid. This train will operate from Paris-Nord to Brussels-Midi/Zuid only

Monday 23rd December

• Eurostar 9414 from Cologne to Brussels-Midi/Zuid has been cancelled. This train will operate from Brussels-Midi/Zuid to Paris-Nord
• Eurostar 9426 will depart fromCologne. This train will operate from Cologne to Paris-Nord

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar : Cancelled Train 9148 on 10th December 

Please be advised that train  9148 on Tuesday 10 December 2024, departing at 17:01 from London St Pancras International to Brussels Midi/Zuid is cancelled due to [REASON]. Train 9046 will now stop at Lille Europe at 18:01. Exchange your ticket at the info desk at the station before departure to travel on this train.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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National Strike of FS group and Trenord staff from 9:00 pm on Thursday 12 to 8:59 pm on Friday 13 December 2024

From 9:00 pm on Thursday 12 to 8:59 pm on Friday 13 December 2024, trains may be cancelled or changed due to a national strike by FS Group, Trenitalia, Trenitalia Tper and Trenord staff.

Long-distance trains guaranteed in case of strike

For regional transport, essential services are guaranteed in the event of a strike on weekdays from 6:00 to 9:00 and from 18:00 to 21:00 (as per the official Trenitalia timetable and www.trenitalia.com).

Industrial unrest may lead to changes to the service before it begins and after it ends.

Passengers who intend to cancel their journey can request a refund starting from the strike declaration:
• up to the departure time of the booked train, for Intercity and Frecce trains;
• up to midnight on the day before the strike itself, for Regional trains;
alternatively, they can reschedule their journey, under similar transport conditions, as soon as possible, according to seat availability.

Information on connections and services also through the Trenitalia  app  , the Infomobility section of the Trenitalia website, the Trenord website or via the Trenord App  , the TrenitaliaTper website, the toll-free number 800 89 20 21, as well as at ticket offices and from customer service staff. 

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Eurostar : Cancelled on routes to and from London 15th December - 24th January

Due to various operational reasons, Eurostar had to make changes to our timetable which may affect some of your travellers. Please see the details below.

CANCELLATIONS

Sunday 15^th December

• Eurostar 9036 fromLondon St Pancras to Paris-Nord(dep. London 15:31, arr. Paris 18:50) has been cancelled.

• Eurostar 9059 fromParis-Nord to London St Pancras(dep. Paris  20:12, arr. London 21:30)has been cancelled.

Monday 16^th December to Wednesday 18^th December

• Eurostar 9040 fromLondon St Pancras to Paris-Nord(dep. London 16:31, arr. Paris 19:48)has been cancelled.

• Eurostar 9063 fromParis-Nord to London St Pancras(dep. Paris 21:11, arr. London 22:30) has been cancelled.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

Eurostar : Cancelled trains between  London and Paris and on German routes Dates : 23rd November 2024 – 14^th December 2024

Due to exceptional circumstances, Eurostar communicating several last minute cancellations on both routes  between London and Paris and routes to/from Germany which may affect some of  customers. Please see the details below.

Cancellations between London and Paris

For operational reasons, the following services are cancelled :

On Saturdays 23^rd & 30^th November and 07^th & 14^th December 2024

• Eurostar 9002(dep. London 06:31, arr. Paris 09:54)
• Eurostar 9055(dep. Paris 19:30, arr. London 20:57)

All dates from Sunday 24^th November to Friday 13^th December 2024.

• Eurostar 9036 (dep. London 15:31, arr. Paris 19:00)
• Eurostar 9059(dep. Paris 19:55, arr. London 21:30)

Cancellations on routes to/from Germany

Due to an incident on the line between Aachen and Cologne today, the following trains or segments are cancelled:

Saturday 23rd November

• Eurostar 9414 is cancelled between Dortmund and Brussels
• Eurostar 9426 is cancelled between Dortmund and Cologne
• Eurostar 9450 is cancelled
• Eurostar 9474 is cancelled between Essen and Cologne
• Eurostar 9486 is cancelled between Essen and Cologne
• Eurostar 9411 is cancelled
• Eurostar 9423 is cancelled between Cologne and Essen
• Eurostar 9435 is cancelled between Cologne and Essen
• Eurostar 9459 is cancelled between Cologne and Dortmund
• Eurostar 9471 is cancelled between Brussels and Dortmund

Sunday 24th November

• Eurostar 9426 is cancelled between Dortmund and Brussels
• Eurostar 9450 is cancelled between Dortmund and Cologne
• Eurostar 9474 is cancelled
• Eurostar 9486 is cancelled between Essen and Cologne
• Eurostar 9423 is cancelled
• Eurostar 9435 is cancelled between Cologne and Essen
• Eurostar 9459 is cancelled between Cologne and Dortmund
• Eurostar 9471 is cancelled between Brussels and Dortmund

Monday 25th November

• Eurostar 9414 is cancelled between Dortmund and Brussels
• Eurostar 9426 is cancelled between Dortmund and Cologne

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

SNCF - Potencial social movement in France on 11 December 2024 (Updated on 6th Dec)

We want to inform you about a potential social movement in France that may disrupt rail services on December 11th 2024.

We will share updates as soon as more information becomes available.

We appreciate your understanding.

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Contingency: Until 23 December most ICE trains on the Brussels - Germany route will not run to/from Cologne / Frankfurt Hbf, but terminate/start in Aachen. (Updated on 2nd Dec)

As a consequence of an incident occurred on the German rail network on 22 November, the rail traffic between Aachen and Cologne will be disrupted until Monday 23 December.

Until 23 December, most ICE trains on the Brussels-Cologne-Frankfurt connection will only operate between Brussels-Midi and Aachen Hbf. Between Aachen and Cologne, passengers can use Deutsche Bahn's regional RE1 and RE9 services, resulting in longer journey times.

Only the last two ICE trains of the day will operate all the way between Brussels and Frankfurt, yet with a diversion via Rheydt resulting in 90 to 100 minutes of extra journey time:

• ICE 317 and 19 from Brussels to Frankfurt
• ICE 12 and 10 from Frankfurt to Brussels

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Eurostar : cancelled trains between France, Belgium, the Netherlands and Germany 29th November – 14th December: (Updated on 29th Nov)

Due to various operations reasons and to prepare the Christmas peak, Eurostar had to cancel more tains, which may affect some of your travellers. Please see the details below.

Friday 29/11/2024

• Eurostar 9415 is cancelled between Paris and Brussels
• Eurostar 9426 is cancelled between Brussels and Paris
• Eurostar 9359 is cancelled between Paris and Brussels
• Eurostar 9374 is cancelled between Brussels and Paris
• Eurostar 9459 will terminate in Cologne
• Eurostar 9471 will terminate in Brussels

Saturday 30/11/2024 :

• Eurostar 9314 is cancelled between Brussels  and Paris
• Eurostar 9335 is cancelled between Paris and Brussels
• Eurostar 9414 will depart from Brussels  (operating between Brussels and Paris)
• Eurostar 9426 will depart from Cologne
• Eurostar 9411 is cancelled between Paris and Cologne
• Eurostar 9450 is cancelled between Cologne and Paris
• Eurostar 9423 will terminate in Cologne
• Eurostar 9474 will depart from Cologne
• Eurostar 9435 will terminate in Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9459 will terminate in Cologne
• Eurostar 9471 will terminate in  Brussels

Sunday 01/12/2024

• Eurostar 9434 is cancelled between Brussels  and Paris
• Eurostar 9451 is cancelled between Paris and Brussels
• Eurostar 9464 is cancelled between Brussels  and Paris
• Eurostar 9481 is cancelled between Paris and Brussels
• Eurostar 9426 will depart from Brussels
• Eurostar 9450 will depart from Cologne
• Eurostar 9423 is cancelled between Paris and Essen
• Eurostar 9474 is cancelled between esw and Paris. Eurostar 9374 will still operate between Brussels and Paris
• Eurostar 9435 will terminate in Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9459 will terminate in Cologne
• Eurostar 9471 will terminate in Brussels

Monday 02/12/2024

• Eurostar 9410 is cancelled between Brussels  and Paris
• Eurostar 9427 is cancelled between Paris and Brussels
• Eurostar 9440 is cancelled between Brussels  and Paris
• Eurostar 9357 is cancelled between Paris and Amsterdam
• Eurostar 9394 is cancelled between Amsterdam and Brussels
• Eurostar 9365 is cancelled between Paris and Brussels
• Eurostar 9380 is cancelled between Brussels  and Paris
• Eurostar 9414 will depart from Brussels
• Eurostar 9426 will depart from Cologne.
• Eurostar 9411/9311 is cancelled between Paris and Cologne. Eurostar 9311 is maintained between Paris and Brussels
• Eurostar 9450 is cancelled between Cologne and Paris
• Eurostar 9423 will terminate in  Cologne
• Eurostar 9474 will depart from Cologne
• Eurostar 9435 will terminate in  Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9459 will terminate in  Cologne
• Eurostar 9471 will terminate in  Brussels

Tuesday 03/12/2024

• Eurostar 9428 is cancelled between Brussels  and Paris
• Eurostar 9451 is cancelled between Paris and Brussels
• Eurostar 9358 is cancelled between Brussels  and Paris
• Eurostar 9475 is cancelled between Paris and Brussels
• Eurostar 9359 is cancelled between Paris and Brussels
• Eurostar 9374 is cancelled between Brussels  and Paris
• Eurostar 9414 will depart from Brussels . will still operate  between  Brussels  and Paris
• Eurostar 9426 will depart from Cologne.
• Eurostar 9411 is cancelled between Paris and Cologne  
• Eurostar 9450 is cancelled between Cologne and Paris
• Eurostar 9423 will terminate in  Cologne
• Eurostar 9474 will depart from Cologne
• Eurostar 9435 will terminate in  Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9459 will terminate in  Cologne.
• Eurostar 9471 will terminate in  Brussels

Wednesday 04/12/2024

         Eurostar 9428 is cancelled between Brussels and Paris

         Eurostar 9451 is cancelled between Paris and Brussels

         Eurostar 9358 is cancelled between Brussels and Paris

         Eurostar 9475 is cancelled between Paris and Brussels

         Eurostar 9359 is cancelled between Paris and Brussels

         Eurostar 9374 is cancelled between Brussels  and Paris

         Eurostar 9414 will depart from Brussels. will still operate  between  Brussels  and Paris

         Eurostar 9426 will depart from Cologne.

         Eurostar 9411 is cancelled between Paris and Cologne  

         Eurostar 9450 is cancelled between Cologne and Paris

         Eurostar 9423 will terminate in  Cologne

         Eurostar 9474 will depart from Cologne

         Eurostar 9435 will terminate in  Aachen

         Eurostar 9486 will depart from Aachen

         Eurostar 9459 will terminate in  Cologne.

         Eurostar 9471 will terminate in  Brussels

Thursday 05/12/2024

• Eurostar 9428 is cancelled between Brussels  and Paris
• Eurostar 9451 is cancelled between Paris and Brussels
• Eurostar 9358 is cancelled between Brussels  and Paris
• Eurostar 9475 is cancelled between Paris and Brussels
• Eurostar 9359 is cancelled between Paris and Brussels
• Eurostar 9374 is cancelled between Brussels  and Paris
• Eurostar 9414 will depart from Brussels. will still operate  between Brussels  and Paris
• Eurostar 9426 will depart from Cologne.
• Eurostar 9411 is cancelled between Paris and Cologne  
• Eurostar 9450 is cancelled between Cologne and Paris
• Eurostar 9423 will terminate in  Cologne
• Eurostar 9474 will depart from Cologne
• Eurostar 9435 will terminate in  Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9459 will terminate in  Cologne.
• Eurostar 9471 will terminate in  Brussels

Friday 06/12/2024 :

• Eurostar 9415 is cancelled between Paris and Brussels
• Eurostar 9326 is cancelled between Brussels  and Paris
• Eurostar 9359 is cancelled between Paris and Brussels
• Eurostar 9374 is cancelled between Brussels  and Paris
• Eurostar 9451 is cancelled between Paris and Brussels
• Eurostar 9368 is cancelled between Brussels  and Paris
• Eurostar 9414 will depart from Brussels. will still operate  between  Brussels  and Paris
• Eurostar 9426 will depart from Cologne.
• Eurostar 9411/9311 is cancelled between Paris and Cologne. Eurostar 9311 will operate between Paris and Brussels
• Eurostar 9450 is cancelled between Cologne and Paris
• Eurostar 9423 will terminate in  Cologne
• Eurostar 9474 will depart from Cologne
• Eurostar 9435 will terminate in  Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9459 will terminate in  Cologne.
• Eurostar 9471 will terminate in  Brussels

Saturday 07/12/2024

         Eurostar 9408 is cancelled between Brussels  and Paris

         Eurostar 9323 is cancelled between Paris and Brussels

         Eurostar 9440 is cancelled between Brussels  and Paris

         Eurostar 9359 is cancelled between Paris and Brussels

         Eurostar 9414 will depart from Brussels . will still operate  between Brussels  and Paris

         Eurostar 9426 will depart from Cologne.

         Eurostar 9411/9311 is cancelled between Paris and Cologne. Eurostar 9311 is maintained between Paris and Brussels

         Eurostar 9450/9350 is cancelled between Cologne and Paris. Eurostar 9350 will operate between Brussels and Paris

         Eurostar 9423 will terminate in  Cologne

         Eurostar 9474 will depart from Cologne

         Eurostar 9435 will terminate in  Aachen

         Eurostar 9486 will depart from Aachen

         Eurostar 9459 will terminate in  Cologne.

         Eurostar 9471 will terminate in  Brussels

         Eurostar 9441 is cancelled between Paris and Brussels

Sunday 08/12/2024

         Eurostar 9434 is cancelled between Brussels  and Paris

         Eurostar 9451 is cancelled between Paris and Brussels

         Eurostar 9464 is cancelled between Brussels  and Paris

         Eurostar 9481 is cancelled between Paris and Brussels

         Eurostar 9458 is cancelled between Brussels and Paris

         Eurostar 9475 is cancelled between Paris and Brussels

         Eurostar 9426 will depart from Cologne.

         Eurostar 9450 will depart from Brussels. will still operate  between Brussels and Paris

         Eurostar 9423 Paris and Essen

         Eurostar 9474 is cancelled between Essen and Paris. Eurostar 9374 is maintained between Brussels and Paris

         Eurostar 9435 will terminate in  Aachen

         Eurostar 9486 will depart from Aachen

         Eurostar 9459 will terminate in  Cologne.

         Eurostar 9471 will terminate in  Brussels. will still operate  between  Paris and Brussels

Monday 09/12/2024

• Eurostar 9314 is cancelled between Brussels and Paris
• Eurostar 9335 is cancelled between Paris and Brussels
• Eurostar 9301 is cancelled between Brussels and Amsterdam
• Eurostar 9334 is cancelled between Amsterdam and Brussels
• Eurostar 9358 is cancelled between Brussels  and Paris
• Eurostar 9475 is cancelled between Paris and Brussels
• Eurostar 9414 will depart from Brussels. will still operate  between  Brussels and Paris
• Eurostar 9426 will depart from Cologne.
• Eurostar 9411/9311 is cancelled between Paris and Cologne. Eurostar 9311 is still operating between Paris and Brussels
• Eurostar 9450 is cancelled between Cologne and Paris
• Eurostar 9423 will terminate in  Cologne
• Eurostar 9474 will depart from Cologne
• Eurostar 9435 will terminate in  Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9459 will terminate in  Cologne.
• Eurostar 9471 will terminate in  Brussels
• Eurostar 9365 is cancelled between Paris and Brussels
• Eurostar 9374 is cancelled between Brussels and Paris

Tuesday 10/12/2024

• Eurostar 9428 is cancelled between Brussels and Paris
• Eurostar 9451 is cancelled between Paris and Brussels
• Eurostar 9358 is cancelled between Brussels and Paris
• Eurostar 9475 is cancelled between Paris and Brussels
• Eurostar 9357 is cancelled between Paris and Amsterdam
• Eurostar 9394 is cancelled between Amsterdam and Brussels
• Eurostar 9314 is cancelled between Brussels and Paris
• Eurostar 9365 is cancelled between Paris and Brussels
• Eurostar 9380 is cancelled between Brussels and Paris
• Eurostar 9414 is cancelled between will depart from Brussels. will still operate  between Brussels and Paris
• Eurostar 9426 will depart from Cologne.
• Eurostar 9411 is cancelled between Paris and Cologne  
• Eurostar 9450 is cancelled between Cologne and Paris
• Eurostar 9423 will terminate in  Cologne
• Eurostar 9474 will depart from Cologne
• Eurostar 9435 will terminate in  Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9459 will terminate in  Cologne.
• Eurostar 9471 will terminate in  Brussels

Wednesday 11/12/2024

         Eurostar 9428 is cancelled between Brussels and Paris

         Eurostar 9451 is cancelled between Paris and Brussels

         Eurostar 9358 is cancelled between Brussels and Paris

         Eurostar 9475 is cancelled between Paris and Brussels

         Eurostar 9357 is cancelled between Paris and Amsterdam

         Eurostar 9394 is cancelled between Amsterdam and Brussels

         Eurostar 9314 is cancelled between Brussels and Paris

         Eurostar 9365 is cancelled between Paris and Brussels

         Eurostar 9380 is cancelled between Brussels and Paris

         Eurostar 9414 will depart from Brussels. will still operate  between  Brussels and Paris

         Eurostar 9426 will depart from Cologne.

         Eurostar 9411 is cancelled between Paris and Cologne  

         Eurostar 9450 is cancelled between Cologne and Paris

         Eurostar 9423 will terminate in  Cologne

         Eurostar 9474 will depart from Cologne

         Eurostar 9435 will terminate in  Aachen

         Eurostar 9486 will depart from Aachen

         Eurostar 9459 will terminate in  Cologne

         Eurostar 9471 will terminate in  Brussels

Thursday 12/12/2024

         Eurostar 9428 is cancelled between Brussels and Paris

         Eurostar 9451 is cancelled between Paris and Brussels

         Eurostar 9358 is cancelled between Brussels and Paris

         Eurostar 9475 is cancelled between Paris and Brussels

         Eurostar 9357 is cancelled between Paris and Amsterdam

         Eurostar 9394 is cancelled between Amsterdam and Brussels

         Eurostar 9314 is cancelled between Brussels and Paris

         Eurostar 9365 is cancelled between Paris and Brussels

         Eurostar 9414 will depart from Brussels. will still operate  between Brussels and Paris

         Eurostar 9426 will depart from Cologne

         Eurostar 9411 is cancelled between Paris and Cologne  

         Eurostar 9450 is cancelled between Cologne and Paris

         Eurostar 9423 will terminate in  Cologne

         Eurostar 9474 will depart from Cologne

         Eurostar 9435 will terminate in  Aachen

         Eurostar 9486 will depart from Aachen

         Eurostar 9459 will terminate in  Cologne.

         Eurostar 9471 will terminate in  Brussels

Friday 13/12/2024

• Eurostar 9415 is cancelled between Paris and Brussels
• Eurostar 9326 is cancelled between Brussels and Paris
• Eurostar 9359 is cancelled between Paris and Brussels
• Eurostar 9374 is cancelled between Brussels and Paris
• Eurostar 9438 is cancelled between Brussels and Paris
• Eurostar 9457 is cancelled between Paris and Amsterdam
• Eurostar 9302 is cancelled between Brussels and Paris
• Eurostar 9410 is cancelled between Brussels and Paris
• Eurostar 9365 is cancelled between Paris and Brussels
• Eurostar 9414 will depart from Brussels. Eurostar 9414/9314 will still operate  between  Brussels and Paris
• Eurostar 9426 will depart from Cologne.
• Eurostar 9411/9311 is cancelled between Paris and Cologne. Eurostar 9311 will still operate between Paris and Brussels
• Eurostar 9450 is cancelled between Cologne and Paris
• Eurostar 9423 will terminate in  Cologne
• Eurostar 9474 will depart from Cologne
• Eurostar 9435 will terminate in  Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9459 will terminate in  Cologne.
• Eurostar 9471 will terminate in  Brussels

Saturday 14/12/2024

• Eurostar 9408 is cancelled between Brussels and Paris
• Eurostar 9323 is cancelled between Paris and Brussels
• Eurostar 9440 is cancelled between Brussels and Paris
• Eurostar 9359 is cancelled between Paris and Brussels
• Eurostar 9441 is cancelled between Paris and Brussels
• Eurostar 9414 will depart from Brussels. Eurostar 9414/9314 will still operate between Brussels and Paris
• Eurostar 9426 will depart from Cologne.
• Eurostar 9411/9311 is cancelled between Paris and Cologne. Eurostar 9311 will still operate between Paris and Brussels
• Eurostar 9450/9350 is cancelled between Cologne and Paris . Eurostar 9350 will still operate between Brussels and Paris
• Eurostar 9423 will terminate in  Cologne
• Eurostar 9474 will depart from Cologne
• Eurostar 9435 will terminate in  Aachen
• Eurostar 9486 will depart from Aachen
• Eurostar 9459 will terminate in  Cologne.
• Eurostar 9471 will terminate in  Brussels

Fiumicino Airport - Orte Line : Scheduled maintenance works from Thursday 28 November to Sunday 1 December: (Updated on 29th Nov)

TI  inform you that, due to some maintenance works, as from today some routes around Rome will experience some disruptions.

In particular, all trains on the Leonardo Express will be cancelled until December 1 ^st 2024 and the entire service will be rescheduled with direct buses.

Please find here below some more details:

• As from today, November 28^th, to December 1^st 2024 all Leonardo Express trains will be cancelled and the entire service will be rescheduled with direct buses between Roma Termini and Fiumicino and vice versa, as follows:

-  3 buses every 30 minutes departing from Rome Termini and Fiumicino Airport and vice versa as from 5 a.m. to 8 a.m. and as from 6 p.m. to 11 p.m.,

- 2 buses every 15 minutes departing from Roma Termini and Fiumicino Airport and vice versa as from 8.00 am to 6.00 pm.

The buses will stop for passenger service at the following locations:

- Roma Termini: Via Giolitti, street number 10,

- Fiumicino Airport: Via Generale Felice Santini height car park D in front of the railway station exit.

• as from November 28^th  to December 1^st 2024 line interruption between Orte and Fiumicino Airport station:

• trains on the line FL1 will be stopped at Roma Ostiense and up to Fiumicino service will be replaced with buses.

• as from November 30^th  to December 1^st 2024: line interruption between Roma Tiburtina and Roma Ostiense:

• Line FL1 Orte - Fiumicino Aeroporto: train service will be limited at Roma Tiburtina. The section between Roma Tiburtina and Roma Ostiense will be guaranteed with the service of the Rome underground line B (Tiburtina - Piramide) and from Roma Ostiense the continuation to Fiumicino Aeroporto will be guaranteed by bus,
• Line FL3 Rome - Cesano/Viterbo: trains will be limited at Roma Ostiense,
• Line FL5 Rome - Civitavecchia: trains will be limited at Roma Ostiense.

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Trenitalia : National Strike of Autoferrotraniveri staff on Friday 29th November : ( Updated 27th Nov)

A 24-hour strike is called for November 29, 2024 by the staff of companies to which the National Collective Labor Agreement for Bus, Train and Tram Workers applies.

Scheduled bus and Freccialink services may be subject to change or cancellation.

The strike may lead to changes to the service even before it begins and after it ends.

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Trentino -  Alto Adige Region : National general strike from 0:00 to 23:59 on Friday 29 November : (updated 27th Nov)

A national general strike has been called from 00:00 to 23:59 on Friday 29 November, which will also be joined by the staff of Trentino Trasporti and SAD.

SAD trains on the Bolzano - Trento, Bolzano - Merano, Merano - Malles, Brennero - Bolzano - Merano and Bolzano - Fortezza - San Candido lines may be subject to changes.

Trentino Trasporti trains on the Trento - Bassano del Grappa line may be subject to change.

The strike may lead to changes to the service, even before it begins and after it ends.

More information on the services guaranteed in the event of a strike is available on the digital channels of the Railway Companies, customer service staff and ticket offices.

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Eurostar : More trains cancelled on German route Dates : 27th November – 29th November 2024 (updated 26th Nov)

Due to an accident on our German route, we have had to  cancel extra trains this week, which may affect some of your travellers. Please see the details below.

Wednesday 27/11/2024

• Eurostar 9414 is cancelled between Dortmund and Brussels
• Eurostar 9426 is cancelled between Dortmund and Cologne
• Eurostar 9450 is cancelled
• Eurostar 9474 is cancelled between Essen and Cologne
• Eurostar 9486 is cancelled between Essen and Aachen
• Eurostar 9411 is cancelled
• Eurostar 9423 is cancelled between Cologne and Essen
• Eurostar 9435 is cancelled between Aachen and Essen
• Eurostar 9459 is cancelled between Cologne and Dortmund
• Eurostar 9471 is cancelled between Brussels and Dortmund

Thursday 28/11/2024

• Eurostar 9414 is cancelled between Dortmund and Brussels
• Eurostar 9426 is cancelled between Dortmund and Cologne
• Eurostar 9450 is cancelled
• Eurostar 9474 is cancelled between Essen and Cologne
• Eurostar 9486 is cancelled between Essen and Aachen
• Eurostar 9411 is cancelled
• Eurostar 9423 is cancelled between Cologne and Essen
• Eurostar 9435 is cancelled between Aachen and Essen
• Eurostar 9459 is cancelled between Cologne and Dortmund
• Eurostar 9471 is cancelled between Brussels and Dortmund

Friday 29/11/2024

• Eurostar 9414 is cancelled between Dortmund and Brussels
• Eurostar 9426 is cancelled between Dortmund and Cologne
• Eurostar 9450 is cancelled
• Eurostar 9474 is cancelled between Essen and Cologne
• Eurostar 9486 is cancelled between Essen and Aachen
• Eurostar 9411 is cancelled
• Eurostar 9423 is cancelled between Cologne and Essen
• Eurostar 9435 is cancelled between Aachen and Essen

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar : Cancelled trains on German route 26th November 2024 (updated 26th Nov)

Due to various operational reasons, we have had to  cancel some trains on 26th November, which may affect some of your travellers. please see the details below. Further cancellations are expected this week. We will keep you informed as soon as we know more.

Tuesday 26/11/2024

• Eurostar 9414 is cancelled between Dortmund and Cologne
• Eurostar 9426 is cancelled between Dortmund and Cologne
• Eurostar 9450 is cancelled
• Eurostar 9474 is cancelled between Essen and Cologne
• Eurostar 9486 is cancelled between Essen and Aachen
• Eurostar 9411 is cancelled
• Eurostar 9423 is cancelled between Cologne and Essen
• Eurostar 9435 is cancelled between Aachen and Essen
• Eurostar 9459 is cancelled between Cologne and Dortmund
• Eurostar 9471 is cancelled between Brussels and Dortmund

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar : Cancelled trains on routes between France, Belgium and the Netherlands (updated 25th Nov)

Dates : between 23rd November and 14th December 2024 inclusive

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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TGV Lyria: Disruption updates can be found here. (Updated on 23rd November 2024)

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SBB: Limited service: Lancy - Pont - Rouge - Geneve. (Updated on 23rd November 2024)

Today 23.11.2024 - Today 23.11.2024 Limited train service on the Annemasse - Genève line are subject to restrictions between Lancy-Pont-Rouge and Genève. This is due to an event outside of the rail carrier’s control. 

The restriction lasts at least until 07:00. Lines RE33, RL1, RL2, RL3 and RL4 are affected. Allow for delays and cancellations

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Trenitalia: Disruption Faenza - Florence line via Borgo San Lorenzo: traffic suspended between Marradi and Faenza from 21 November due to an alert from the landslide monitoring system (Updated on 23rd November 2024)

Following the alert signal from the landslide monitoring system, rail traffic is suspended between Marradi and Faenza. Bus routes are planned with possible increase in travel times also in relation to road traffic. Schedule of measures for Regional trains on Saturday 23 November can be found here.

National strike of railway transport by FS Group, Trenord and Trenitalia Tper staff on Saturday 23 and Sunday 24 November

From 9:00 p.m. on Saturday 23 November to 9:00 p.m. on Sunday 24 November, a national strike is called for the staff of the FS Group, Trenitalia, Trenitalia Tper and Trenord, with the exception of the regions of Piedmont and Valle d'Aosta. 

Trains may be subject to cancellations or changes. Industrial action may lead to changes to the service even before it starts and after it ends. 

Travellers who intend to cancel their journey may request a refund starting from the strike declaration: 

- up to the departure time of the booked train, for Intercity and Frecce trains; 

- up to midnight on the day before the strike itself, for Regional trains; 

Alternatively, they may reschedule their journey, under similar transport conditions, as soon as possible, subject to seat availability. Information on connections and services is also available through the Trenitalia app , the Infomobility section of the Trenitalia website, the Trenord website or via the Trenord App , the TrenitaliaTper website, the toll-free number 800 89 20 21, as well as at ticket offices and from customer service staff.

Long-distance trains guaranteed in case of strike

From 21:00 on Saturday 23 November 2024 to 21:00 on Sunday 24 November 2024, trains may be cancelled or modified due to a national strike by train crews of the FS Group, Trenitalia, Trenitalia Tper and Trenord. 

Changes in service may occur before and after the strike. Passengers who intend to cancel their journey can request a refund from the date of the strike declaration: 

- until the departure time of the booked train for intercity and Frecce trains;

- until midnight the previous day for regional trains.

Alternatively, they can re-start the journey as soon as possible, under comparable transport conditions and subject to seat availability. Information on connections and services is available on the Trenitalia app, in the Infomobility section on trenitalia.com, on www.trenord.it or on the Trenord app, on trenitaliatper.it, on the toll-free number 800 89 20 21, at ticket offices and from customer service staff.

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SNCF: Staff strike on Saturday 23 and Sunday 24 November: (Updated on 23rd November 2024)

A strike by SNCF staff has been called for Saturday 23 and Sunday 24 November. 

Trains to and from France may be subject to delays, cancellations, changes or route restrictions. On the Ventimiglia - Breil - Limone line, train circulation is suspended on Saturday 23 and Sunday 24 November until 13:18. 

Schedule of measures for Regional trains on Saturday 23 and Sunday 24 November.  

Further information is available at ticket offices, Customer Service offices and on SNCF digital channels. 

Piedmont and Valle d'Aosta Regions: Trenitalia mobile staff strike from 3:00 am on Sunday 24th to 2:00 am on Monday 25th November. 

From 3:00 on Sunday 24th to 2:00 on Monday 25th November a strike is called by the mobile staff of the Regional Directorate of Piedmont and Valle d'Aosta of Trenitalia SpA For regional trains, in Piedmont and Valle d'Aosta and in the surrounding regions, cancellations or changes may occur. Industrial unrest may lead to changes to the service before it begins and after it ends. 

Travellers who intend to cancel their journey may request a refund from the time of the strike declaration until the departure time of the booked train for Freccia trains; alternatively, they may reschedule their journey, under similar transport conditions, as soon as possible, subject to seat availability. 

Information on connections and services also through the toll-free number 800 89 20 21, at ticket offices and from customer service staff.

REGIONAL TRANSPORT INFORMATION  

REGIONS PIEDMONT AND LIGURIA  Savona - Alessandria line via Ferrania 

From 27 October, due to damage caused by bad weather between the stations of San Giuseppe di Cairo and Savona via Ferrania, regional trains on the Turin - Savona and Alessandria - Savona routes are subject to cancellations, changes and route changes via Altare. In particular, from 7 November, trains on the following routes: 

• Turin Porta Nuova. Savona/Ventimiglia are subject to timetable changes, including early departures, and some trains are subject to route diversions via Altare; 

• Fossano - Savona originate and end their journey at the San Giuseppe di Cairo station;

• Alessandria - Savona are subject to timetable changes, including early departures, and some trains are subject to route limitations and diversions via Altare; 

• Acqui Terme - Savona are subject to timetable changes, including early departures and diversions via Altare. 

List of measures for Regional trains 

ABRUZZO WORKS INFO 

Verona - Brenner Line On December 2nd and 3rd, extraordinary maintenance works at Rovereto station. Route restrictions and cancellations for Regional trains. Sales channels are updated. 

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Eurostar: Disruption- Trains to and from London : (Updated on 23rd November 2024)

Cancelled 9002 and 9055 trains on the Eurostar network on 23/11/2024 

Due to operational issues on the Eurostar network on 23/11/2024, some of the trains are cancelled.

Cancelled 9036 and 9059 trains at Paris Gare du Nord on 24/11/2024

Due to operational issues at Paris Gare du Nord on 24/11/2024, some of the trains are cancelled.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Trenitalia - Strike in Italy on 23 & 24 November 2024. Details can be found here. (Updated on 22nd November 2024)

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Eurostar: Disruption updates can be found here. (Updated on 22nd November 2024)

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SNCF - Social action on 21 November 2024

TRANSILIEN: Disruptions are expected on certain lines.

Aftersales: Full refund granted ONLY for TGV INOUI and INTERCITES cancelled.

Exchange offered for a new departure date scheduled until 7 days before or after the initial departure date under same conditions & stations.

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Eurostar - Strike in France from 21 to 23 November 2024

Due to strike action in France, Eurostar have to cancel some services between Paris and Brussels. Please see the details below.

Thursday 21st November

• Eurostar 9415 departing Paris Gare du Nord
• Eurostar 9323 departing Paris Gare du Nord
• Eurostar 9359 departing Paris Gare du Nord
• Eurostar 9408 departing Brussels Midi
• Eurostar 9338 departing Brussels Midi
• Eurostar 9368 departing Brussels Midi
• Eurostar 9374 departing Brussels Midi

Friday 22nd November

• Eurostar 9415 departing Paris Gare du Nord
• Eurostar 9451 departing Paris Gare du Nord
• Eurostar 9359 departing Paris Gare du Nord
• Eurostar 9428 departing Brussels Midi
• Eurostar 9368 departing Brussels Midi
• Eurostar 9374 departing Brussels Midi

Saturday 23rd November

• Eurostar 9311 departing Paris Gare du Nord

You can proceed to a free exchange or refund. 

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Trenitalia - Strike in Italy on 23 & 24 November 2024

From 9:00 p.m. on Saturday 23 November to 8:59 p.m. on Sunday 24 November, a national strike is called for the staff of the FS Group, Trenitalia, Trenitalia Tper and Trenord. Trains may be subject to cancellations or changes.

Please find here the list of guaranteed trains.

Labor union action may lead to changes to the service even before the start and after its conclusion.

You can cancel your trip and request a refund starting from the strike declaration:

- up to the departure time of the booked train, for Intercity and Frecce trains;

- up to midnight of the day before the strike itself, for Regional trains;

Alternatively, you may reschedule your trip, under similar transport conditions, as soon as possible, according to seat availability.

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Italo - Strike in Italy on 23 & 24 November 2024

We would like to inform you that a 24-hour strike has been announced, starting on November 23rd at 9:00 pm ( UTC) and ending on November at 9:00 pm (UTC).

Please find here the list of guaranteed trains.

Please note that ONLY the guaranteed trains are published on the list. Trains not listed that fall within the strike period are considered not guaranteed. *Only trains marked as "GARANTITO" (GUARANTEED) are guaranteed. Trains that are not listed or do not have the "GARANTITO" label may be affected by the strike.

In the event of a cancellation, you can choose to reschedule your journey to the train immediately before or after the canceled one, or request a full refund.

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Eurostar Disruption (Updated on 15th Nov)

• Eurostar Strike action in Netherlands this weekend:

Due to strike action in the Netherlands, we have to amend some services between London, Paris and the Netherlands which may affect some of your customers. Please see the details below.

Cancellations London<>Netherlands

Sunday 17/11/2024

• Eurostar 9152 departing London at 18:04 will now terminate in Brussels

Cancellations Paris <> Netherlands

Sunday 17/11/2024

• Eurostar 9977 departing Marne-la-Vallée to Amsterdam Centraal will now terminate in Brussels
• Eurostar 9381 departing Paris Gare du Nord to Amsterdam Centraal will now terminate in Brussels

Monday 18/11/2024

• Eurostar 9303 departing Paris Gare du Nord to Amsterdam Centraal will now terminate in Brussels
• Eurostar 9310 departing Amsterdam Centraal to Paris Gare du Nord will now depart from Brussels
• Eurostar 9316 departing Amsterdam Centraal to Paris Gare du Nord will now depart from Brussels
• Eurostar 9916 departing Amsterdam Centraal to Marne-la-Vallée will now depart from Brussels
• Eurostar 9328 departing Amsterdam Centraal to Paris Gare du Nord will now depart from Brussels
• Eurostar 9322 departing Amsterdam Centraal to Paris Gare du Nord will now depart from Brussels

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France – Spain TGV : (Updated on 15th Nov)

Due to a production constraint, the TGV INOUI 9715 to Barcelona-Sants will be cancelled on Wednesdays on the following dates :

• November 20, 27, 2024
• December 4 and 11, 2024

You are entilted to a full fee waiver (free exchange and refund) if you are concerned by these cancellations.

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Trenitalia : Disruption updates can be found here.  (Updated on 15th Nov)

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Italo : BOLOGNA-VENEZIA LINE: RFI’s works from 2 December 2024 to 12 December 2024. Details can be found here.  (Updated on 15th Nov)

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Belgium Trains update. Details can be found here . (Updated on 15th Nov)

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UK Trains : Disruption at Norwich expected until 10:30 Details can be found here . (Updated on 15th Nov)

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UK Trains : Delays between Chichester and Havant expected until 09:30. Details can be found here. (Updated on 15th Nov)

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SBB : Interrupted service: Solothurn - Attiswil : Details can be found here  (Updated on 15th Nov)

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SBB : Limited service: Konstanz : (Updated on 13th Nov) Details can be found here.

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Renfe reestablishes the high-speed train service on the Madrid-Valencia line and creates an alternative transport plan for the C1, C2 and C3 commuter train lines. : (Updated on 13th Nov) Details can be found here.

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ROMA-NAPOLI LINE: RFI’s works from November 12, 2024 to December 14, 2024 : (Updated on 13th Nov) Details can be found here 

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Trenitalia traffic suspension update on 13.11.3024 : (Updated on 13th Nov) Details can be found here.

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Trenitalia traffic update on the high-speed train network on 13.11.2024  : (Updated on 13th Nov) Details can be found here.

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Eurostar cancellation update from 5th Nov until 14th December : (Updated on 13th Nov)

There are a few Eurostar cancellations of the trains to or from London between the dates 5th Nov to 14th December. The details of cancelled trains can be found here.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancelled 9015 train on 11th November : (Updated on 11th Nov)

Please be advised that train 9015 on 11/11/2024 between Paris Gare Nord to London St Pancras Int'l is cancelled due to operational reasons.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Cancelled trains on routes between France, Belgium, the Netherlands and Germany between 12th November 2014 and 16th November inclusive (Updated 9th November )

Due to various operational reasons, we have had to  cancel some trains 12th november 2014 and 16th november inclusive, which may affect some of your travellers. please see the details below.

Tuesday 12/11/2024

• Eurostar 9369 from Paris-Nord to Amsterdam Centraal is cancelled between Brussels Midi/Zuid and Amsterdam Centraal
• Eurostar 9375 from Paris-Nord to Amsterdam Centraal is cancelled between Brussels Midi/Zuid and Amsterdam Centraal
• Eurostar 9301 from Brussels Midi/Zuid to Amsterdam Centraal is cancelled
• Eurostar 9334 from Amsterdam Centraal to Brussels Midi/Zuid is cancelled
• Eurostar 9358 from Brussels Midi/Zuid to Paris-Nord is cancelled
• Eurostar 9475 from Paris-Nord to Brussels Midi/Zuid is cancelled

Wednesday 13/11/2024

• Eurostar 9316 from Amsterdam Centraal to Paris-Nord is cancelled between Amsterdam Centraal and Brussels Midi/Zuid
• Eurostar 9310 fromAmsterdam Centraal to Paris-Nord is cancelledbetween Amsterdam Centraal and Brussels Midi/Zuid
• Eurostar 9410 from Amsterdam Centraal to Paris-Nord is cancelled between Amsterdam Centraal and Brussels Midi/Zuid
• Eurostar 9301 from Brussels Midi/Zuid to Amsterdam Centraal is cancelled
• Eurostar 9322 from Amsterdam Centraal to Paris-Nord is cancelled between Amsterdam Centraal and Brussels Midi/Zuid
• Eurostar 9380 from Brussels Midi/Zuid to Paris-Nord is cancelled

Thursday 14/11/2024

• Eurostar 9409 from Paris-Nord to Brussels Midi/Zuid is cancelled
• Eurostar 9415 from Paris-Nord to Brussels Midi/Zuid is cancelled
• Eurostar 9368 from Brussels Midi/Zuid to Paris-Nord is cancelled

Friday 15/11/2024

• Eurostar 9428 from Brussels Midi/Zuid to Paris-Nord is cancelled
• Eurostar 9451 from Paris-Nord to Brussels Midi/Zuid is cancelled
• Eurostar 9368 from Brussels Midi/Zuid to Paris-Nord is cancelled
  
  

Saturday 16/11/2024

• Eurostar 9311 from Paris-Nord to Brussels Midi/Zuid is cancelled  

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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OUIGO trains cancelled on 14 November(Updated on 7th November)

Renfe - High-speed services between Valencia and Madrid suspended(Updated on 7th November)

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Italo Strike - (Updated 5th November)

On the occasion of the strike  from 09:01am to 16:59 pm on 05/11/2024, in order to reduce the inconvenience caused to Italo's travellers, the list of guaranteed trains is published.

LISTA TRENI GARANTITI 

For further information, we invite you to contact  the following toll-free number 060708

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Cancelled train between Paris and London 1 January 2025 (Updated 5th November)

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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National Strike of the staff of the FS Group, Trenitalia Tper and Trenord from 9:01 to 16:59 today 5th November (Updated 5th November)

From 9:01 to 16:59 today, November 5, a national strike of the staff of the FS Group, Trenitalia Tper and Trenord is underway, proclaimed by the Trade Unions.

Trains may be subject to changes or cancellations.

Industrial unrest may lead to changes to the service before it begins and after it ends.

Travelers who intend to cancel their trip can request a refund starting from the strike declaration:

• until the departure time of the booked train, for Intercity and Frecce trains;
• until midnight on the day before the strike itself, for Regional trains.

Alternatively, they may reschedule their journey, under similar transport conditions, as soon as possible, subject to seat availability.

More information on connections and services is available on the other   web channels  of the FS Group, Trenitalia Tper and Trenord, from Customer Service staff and at ticket offices.  

Long-distance trains guaranteed in case of strike

Toll-free call center active 800 89 20 21. 

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SNCF : Staff Strike on Monday 4th November  (Updated 4th November)

Today, Monday 4 November, a strike by SNCF staff is underway.

Trains on the Ventimiglia - Breil - Limone - Cuneo route may be subject to delays, cancellations, changes or route limitations.

Regional train measures programme

Further information is available at ticket offices, Customer Service offices and on SNCF digital channels.

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Rome - Naples high - speed  line: circulation slowed from 6:30 am due to a fault in electrical line (Updated 4th November )

Traffic remains slow in the direction of Naples due to a fault in the power line between Ceccano and Cassino.

The technicians' intervention continues.

High-speed trains heading towards Naples can be routed on the Rome - Naples line via Cassino or via Formia and record an increased travel time of up to 60 minutes.

High Speed Trains directly involved and subject to changes:

•  FR 9605 Milano Centrale (6.35am) - Napoli Centrale (11.03am) : the train today stops at Roma Tiburtina instead of Roma Termini.
Passengers:
• heading to Roma Termini can continue their journey from Roma Tiburtina with the first available trains, provided by Trenitalia Customer Service staff;
• departing from Roma Termini can use the train FR 8335 Fiumicino Aeroporto (9.38am) - Napoli Centrale (11.33am) .

• FR 9604 Brescia (6.42) - Napoli Centrale (12.03) : the train today stops at Roma Tiburtina instead of Roma Termini.
Passengers:
ׇ• heading to Roma Termini can continue their journey from Roma Tiburtina with the train  FR 9515 Milano Centrale (7.10) - Salerno (13.02)  or with the first available trains provided by Trenitalia Customer Service staff;
• departing from Roma Termini can use the train FR 9515 Milano Centrale (7.10) - Salerno (13.02) .

High Speed trains directly involved and routed on the Rome - Naples lines via Cassino or via Formia with a longer travel time of over 60 minutes:

• FR 9505 Milan Central (5:10) - Salerno (11:27)
• FR 9612 Battipaglia (5:12) - Turin Porta Nuova (12:10)•  FA 8300 Benevento (5:54) - Rome Termini (7:45)
•  FR 9603 Milan Central (6:00) - Naples Central (10:33)
• FR 9406 Naples Central (6:09) - Venice Santa Lucia (11:34)• FR 9490 Salerno (6:10) - Venice Santa Lucia (12:34)
• FR 8303 Rome Termini (8:05) - Lecce (13:35)

Update - 9:20am

Traffic remains slow in the direction of Naples due to a fault in the power line between Ceccano and Cassino.

The technicians' intervention continues.

High-speed trains heading towards Naples can be routed on the Rome - Naples line via Cassino and record an increased travel time of up to 60 minutes.

Update - 7:40am

Traffic has returned to normal in the direction of Rome, while traffic remains slow in the direction of Naples due to a fault in the power line between Ceccano and Cassino.

The technicians' intervention continues.

High-speed trains heading towards Naples can be routed on the Rome - Naples line via Cassino and record an increased travel time of up to 60 minutes.

Update - 7:15am

Traffic is still slow due to a fault in the power line between Ceccano and Cassino, technicians are working on the issue.

High Speed trains can be routed on the Rome - Naples lines via Cassino or via Formia with an increased travel time of up to 60 minutes.

Event start - 6:30am

Traffic is slowed due to a fault in the power line between Ceccano and Cassino.

The intervention of technicians and the sending of an emergency vehicle were requested to allow the regular resumption of rail traffic.

High Speed trains can be routed on the Rome - Naples line via Cassino and record an increased travel time of up to 60 minutes.

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Venice - Trieste Line : Circulation suspended between Quarto d" Altino and San Dona di Piave from 10:55 am for investigations by the Judicial Authority

04.11.2024

Update

Event start - 10:55am

Traffic is suspended following the collision of a person between Quarto d'Altino and San Donà di Piave.

The intervention of the Judicial Authority was requested for the investigations required by current legislation.

Intercity and regional trains may experience delays.

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Savona - Alessandria line via Ferrania: circulation suspended in San Giuseppe di Cairo from 26 October due to damage caused by bad weather

01.11.2024

Update

Traffic remains suspended due to damage caused by bad weather in San Giuseppe di Cairo.

The technicians' intervention continues.

Regional trains may be subject to cancellations, route limitations or changes.

Bus services are active.

Schedule of measures for Regional trains  on Friday 1st and Sunday 3rd November.

Schedule of measures for Regional trains  on Saturday 2 November.

You can find out the progress of your train and travel options from the station you are interested in with  Search Train .

Update - 12:30pm

Traffic has returned to normal on the Savona - Turin via San Giuseppe di Cairo and Savona - Alessandria via Altare lines, while it remains suspended on the Savona - Alessandria via Ferrania line due to damage caused by bad weather in San Giuseppe di Cairo.

The intervention of technicians and Firefighters continues.

Regional trains may be subject to delays, cancellations or route restrictions.

Active bus routes between Savona and Mondovì.

Update - 10:55am, October 26

Traffic remains suspended in San Giuseppe di Cairo due to critical weather conditions that are causing the risk of flooding of the Bormida river.

The intervention of technicians and Firefighters continues.

Regional trains may be subject to delays, cancellations or route restrictions.

Active bus routes between Savona and Mondovì. 

Update - 8:45am

Traffic remains suspended due to damage caused by bad weather in San Giuseppe di Cairo, the intervention of technicians and Firefighters continues.

Regional trains may be subject to delays and cancellations.

Active bus routes between Savona and Mondovì. 

Update - 6:30am

Traffic is still suspended due to damage caused by bad weather in San Giuseppe di Cairo, technicians and Firefighters are currently working on the road.

Regional trains may be subject to delays and cancellations.

Event start - 9:00 PM on October 26th

Traffic is suspended due to damage caused by bad weather in San Giuseppe di Cairo.

The intervention of technicians was requested to allow the regular resumption of circulation.

Regional trains may experience delays.

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Florence - Rome high-speed line: circulation slowed down from 10:30 due to a fault on a train from another railway company (Update - 1st November)

01.11.2024 

Event start - 10:30 am

Traffic has slowed down in the direction of Rome due to a breakdown of a train operated by a Non-Trenitalia Railway near Arezzo.

High Speed and Intercity trains can take up to 30 minutes longer to travel.

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Eurostar train cancellation on 1st November: (Updated 1st November)

London to Paris:

9018 (10.24>13:58)

9024 (12.31>15:58)

9038 (16.01> 19:28)

9044 (17.31 >20.58)

9054 (20.21>23.25)

Paris to London:

9007 (07:02> 08:30)

9009 (07:32> 09:00)

9015 (09:02 > 10:30)

9027 (12:02 > 13:30)

9037 (14:32>16:00)

Amsterdam/Bruxelles to Paris:

9322 (08:08 >11:35)

Brussels to Paris:

9326 (10:43 >12:06)

9386 (20:42 > 22:05)

Paris to Brussels

9311 (07:55>09:17)

9441 (12:54>14:17)

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Floods in Valencia Region:

Ouigo Spain: (Update- 1st November)

Due to weather conditions there will be no traffic until the 13/11/2024 on the Madrid-Valencia line

Affected trains: 6472, 6473, 6503, 6512, 6553, 6532, 6572, 6573, 6603, 6602

More information would have been received via the email in case you have booked a Ouigo train upto the above mentioned date.

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Iryo Spain: (Update- 1st November)

Due to this unfortunate event, we inform you that the trains between Madrid and Valencia have been cancelled, for the moment, until 10/11/2024. The situation will continue to be constantly monitored so cancellations could be prolonged. Rail traffic on the route is suspended until the serious damage to the infrastructure caused by these floods can be repaired.

Regarding the management of tickets affected by cancellations:

If your Iryo train is cancelled due to this, kindly contact our customer care team.

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Renfe: (Update- 31st October)

Commuter train services and high-speed connections between Valencia and Madrid remain suspended

• Trains on lines C1 València-Gandia, C2 València-Moixent, C3 València-Utiel, C5 València-Caudiel and C6 València-Castelló do not run
• Adif will keep the high-speed line between Valencia and Madrid closed all day for safety reasons
• The train service connecting Valencia and Barcelona is also suspended and its operation is subject to the evolution of the meteorological phenomenon.
• The long and medium distance services of the Valencia-Alicante-Murcia connection and the medium distance services Valencia Albacete-Alcázar de San Juan and Valencia-Teruel are also suspended.

The weather conditions and the stormy rains recorded in the last few hours in the Valencian Community force the suspension of traffic on 5 lines of the commuter rail network and high-speed communications to or from Valencia Joaquín Sorolla station. Trains on lines C1 Valencia-Gandia, C2 Valencia-Moixent, C3 Valencia-Utiel, C5 Valencia-Caudiel and C6 Valencia-Castelló are not running.

On the other hand, traffic on the high-speed line between Valencia and Madrid will remain suspended throughout today, Wednesday 30 October, as a result of the effects of the heavy rains.

Likewise, traffic on the Mediterranean Corridor remains suspended , meaning that long-distance trains between Valencia and Barcelona are still not operating for the time being. Some services could be resumed throughout the day depending on the weather and the state of the railway infrastructure.

The long and medium distance services of the Valencia-Alicante-Murcia connection are also suspended, as well as the Medium Distance services between Valencia Albacete-Alcázar de San Juan and the Medium Distance services Valencia-Teruel.

Adif, in coordination with Renfe, has kept the stations of Valencia Joaquín Sorolla, Cuenca Fernando Zóbel, Madrid Chamartín Clara Campoamor and Madrid Atocha open overnight to assist people whose trains were cancelled and who needed it.

These are the affected trains:

Madrid-Valencia:

Avlo Madrid Chamartín 06:30-Valencia JS 08:34.

AVE Madrid Chamartín 07:30-Valencia JS 09:30.

AVE Burgos 06:40-Valencia JS 10:24. Passing through Chamartín at 08:26.

AVE Madrid Puerta de Atocha 09:44-Valencia JS 11:47.

Avlo Madrid Chamartín 10:30 -Valencia JS 12:36.

AVE Madrid Chamartín 11:30-Valencia JS 13:24.

AVE Madrid Chamartín 12:30-Valencia JS 14:35.

Avlo Madrid Chamartín 14:30-Valencia JS 16:34.

AVE Gijón 11:09-Castellón 18:36. Passes through Madrid Chamartín at 15:00.

AVE Madrid Chamartín 16:30-Valencia JS 18:24.

AVE León 15:13-Valencia JS 19:24. Passing through Madrid Chamartín at 17:12.

AVE Madrid Chamartín 18:30-Valencia JS 20:34.

AVE Madrid Puerta de Atocha 19:40-Valencia JS 21:42.

AVE León 17:51-Valencia JS 22:24. Passing through Madrid Chamartín at 20:30.

Avlo Madrid Chamartín 21:00-Valencia JS 23:05.

Valencia-Madrid

Valencia Avenue JS 06:32-Madrid Chamartin 08:38.

AVE Valencia JS 06:57-Madrid Puerta de Atocha 09:08.

AVE Valencia JS 07:42-León 12:01. Passing through Madrid Chamartín at 09:38.

AVE Valencia JS 08:42- Madrid Chamartín 10:38.

Valencia Avenue JS 09:32- Madrid Chamartin 11:38.

AVE Valencia JS 10:32 - León 15:12. Passes through Madrid Chamartín at 12:38.

AVE Castellón 10:12-Gijón 18:42. Passes through Madrid Chamartín at 14:23.

AVE Valencia JS 13:31- Madrid Chamartín 15:38.

AVE Valencia JS 15:09-Madrid Puerta de Atocha 17:18.

Valencia Avenue JS 15:32- Madrid Chamartin 17:38.

AVE Valencia JS 17:42-Burgos 21:29. Passes through Madrid Chamartín at 19:37.

AVE Valencia JS 18:31- Madrid Chamartín 20:38.

AVE Valencia JS 19:45- Madrid Chamartín 21:38.

Valencia Avenue JS 21:12 - Madrid Chamartin 23:18.

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RENFE - Zaragoza <> Madrid; Soria <> Madrid; Almadenejos/Brazatortas <> Puertollano/Alcázar de San Juan: (Update- 1st November)

Alternative transport plan on the Zaragoza-Madrid line:

Renfe has established an alternative road transport plan on the Zaragoza-Madrid conventional line to guarantee traffic between 1 and 3 November due to works by Adif near Torrejón de Ardoz. During the aforementioned days, the operator will provide buses on a section of the route depending on the train:

17501. Barcelona-Caspe-Zaragoza-Madrid. Road transfer between Sigüenza and Madrid. Rest of the journey by train.

17503. Lleida-Zaragoza-Madrid. Transfer by road between Medinaceli and Madrid. Rest of the journey by train.

17054. Madrid-Zaragoza. Road transfer between Madrid and Medinaceli. Rest of the journey by train.17052.

Madrid-Zaragoza-Binéfar-Lleida. Road transfer between Madrid and Sigüenza. Rest of the journey by train.

Alternative transport plan on the Soria-Madrid line:

Renfe will operate all services between Soria and Madrid entirely by road between Friday 1 and Sunday 3 November. The execution of improvement works near Torrejón (Madrid) and a track closure in Matillas (Guadalajara) make rail operations impossible, so the company will transport its passengers by road.

The coincidence of the improvement works and the repair works to reopen the track prevent the provision of the service by train. Therefore, Renfe has established 14 bus services to transport passengers between Soria and Madrid on 1, 2 and 3 November.

List of affected trains, whose service will be provided by road during the three days.

17302. Madrid Chamartin-Soria.

17306. Madrid Chamartin-Soria.

17303. Madrid Chamartin-Soria.

17305. Soria-Madrid Chamartin.

17307. Soria-Madrid Chamartin.

Modification of the service due to Adif works between Almadenejos/Brazatortas and Puertollano/Alcázar de San Juan:

Due to the infrastructure improvement works that Adif is carrying out at Puertollano station, traffic will be interrupted from 9 to 11 November between Almadenejos/Brazatortas and Puertollano/Alcázar de San Juan.

To ensure the mobility of passengers, Renfe has established an alternative road transport plan that will cover these routes in both directions, stopping at the corresponding intermediate stations.

The affected services are the trains that connect Extremadura and the province of Ciudad Real:

Regional Express 18331 Badajoz-Alcazar de San Juan: bus Brazatortas-Alcazar de San Juan.

Regional Express 18770 Puertollano-Badajoz: Puertollano-Brazatortas bus.

Regional Express 18777 Badajoz-Puertollano: Almadenejos-Puertollano bus.

Regional Express 18330 Alcázar de San Juan-Badajoz: bus Alcázar de San Juan-Almadenejos.

Please note that it is necessary to purchase or formalise the ticket before travelling and that bicycles and pets are not permitted on road transport . Furthermore, connections with other services cannot be guaranteed .

Eurostar: Cancelled train between London and Brussels : 11th November 2024

Due to work on the LGV Nord, we are sorry to inform you that we have had to make a few more changes to our timetable  on 11th November, which may affect some of your travellers. Please see the details below.

Eurostar  9152 from St Pancras to Brussels-Midi/Zuid (dep..London at 18:04, arr. Lille 20:26, dep. Lille 20 :30 and arr. Brussels 21 :14) has been cancelled.

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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Traffic is suspended between Padua and Vicenza due to critical weather conditions that are causing the risk of flooding of the Bacchiglione and Retrone rivers. 

The technicians' intervention is still in progress.

High-speed trains may be cancelled and rerouted on the alternative route between Padua and Verona via Castel Maggiore, with an expected longer travel time of up to 150 minutes; they do not stop in Vicenza.
Passengers coming from Venice:
• departing from Vicenza can use the first available Regional trains, managed by Trenitalia Customer Service staff, to Verona, where they will find further continuation with the first available High-speed trains, managed by Trenitalia Customer Service staff;
• heading to Vicenza can use the replacement bus service specially arranged from Padua.
Passengers coming from Milan:
• heading to Vicenza can use the first available Regional trains, managed by Trenitalia Customer Service staff, to Verona, where they will find further continuation with the first available High-speed trains, managed by Trenitalia Customer Service staff;
• departing from Vicenza can use the replacement bus service specially arranged to Padua, where they will find continuation with the first available trains, managed by Trenitalia Customer Service staff.

High Speed Trains routed on the alternative route between Padua and Verona via Castel Maggiore:

• FR 9729 Udine (11.25) - Milan Central (15.45)
• FR 9723 Milan Central (11.45) - Venice Santa Lucia (14.12)
• FR 9728 Venice Santa Lucia (11.48) - Milan Central (14.35)• FR 9732 Venice Santa Lucia (12.48) - Milan Central (15.15)

The train  Frecciarossa 9727 Milano Centrale (12:45) - Venezia Santa Lucia (15:12) is cancelled today.
Passengers can use the train FR 9731 Milano Centrale (13:45) - Venezia Santa Lucia (16:12) .

The Frecciarossa  train 9736 Venice Santa Lucia (13:48) - Milan Central (16:15) is cancelled today.
Passengers can use the train  FR 9740 Venice Santa Lucia (14:48) - Milan Central (17:15) .

Regional trains heading towards Venice end their journey in Vicenza.

Regional trains heading towards Milan end their journey in Padua or Grisignano di Zocco.

You can find out the progress of your train and travel options from the station you are interested in with  Search Train .

Update - 10:00 am

Traffic is still slow between Vicenza and Altavilla due to critical weather conditions that are causing the risk of flooding of the Bacchiglione and Retrone rivers. 

Train traffic in the direction of Milan is prevented and is regulated by using other tracks.

The technicians are working on the repairs.

High-speed and regional trains may take up to 15 minutes longer to travel.

Event start - 8:50am

Traffic is slowed between Vicenza and Altavilla due to critical weather conditions that are causing the risk of flooding of the Bacchiglione and Retrone rivers. 

Train traffic in the direction of Milan is prevented and is regulated by using other tracks.

The intervention of technicians was requested to allow the regular resumption of rail traffic.

High-speed and regional trains may take up to 10 minutes longer to travel.

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Cecina - Volterra line: circulation suspended from 10:43 due to critical weather conditions

Traffic is suspended due to critical weather conditions between Cecina and Volterra.

The intervention of technicians was requested to allow the regular resumption of rail traffic.

Bus trips are cancelled according to the following schedule.

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Ventimiglia - Cuneo line: circulation suspended between Bevera and Tende from 17 October due to damage caused by bad weather

Traffic is still suspended between Bevera and Tende for technical checks following a landslide. 

The technicians are working on the repairs.

Regional trains may be subject to route restrictions and cancellations according to the following schedule.

You can find out the progress of your train and travel options from the station you are interested in with Search Train.

Event start - 9:40pm on October 17th

Traffic is suspended between Bevera and Tende for technical checks following a landslide. 

The intervention of technicians was requested to allow the regular resumption of circulation. 

Regional trains may experience delays.

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Siena - Empoli - Florence, Siena - Grosseto and Siena - Chiusi lines: traffic suspended in Siena from 17 October due to damage caused by bad weather

Traffic is still suspended between Siena and Badesse, between Siena and Buonconvento and between Siena and Arbia for technical checks following a landslide and damage caused by bad weather.

The technicians are working on the repairs.

Regional trains may experience delays, cancellations or route restrictions according to the following schedule.

Where possible, bus services are scheduled from Siena.

You can find out the progress of your train and travel options from the station you are interested in with Search Train.

Event start - 19:40 on October 17

Traffic is suspended in Siena due to damage caused by bad weather.

The intervention of technicians was requested to allow the regular resumption of rail traffic.

Regional trains may experience delays.

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Trentino Trasporti staff strike from 00:00 to 23:59 on Friday 18 October

From 00:00 to 23:59 on Friday 18 October there is a national strike of Local Public Transport, which is also being joined by the staff of Trentino Trasporti.

Trentino Trasporti trains on the Trento - Bassano del Grappa line may be subject to change.

The strike may lead to changes to the service, even before it begins and after it ends.

More information on the services guaranteed in the event of a strike is available on the digital channels of the Railway Companies or from customer service staff and ticket offices.

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Eurostar: Cancelled Trains on 11/10/2024

Please be advised that the following trains are cancelled on  11/10/2024 due to due to a technical problem:
-  9022, departing at 11:31 from London Saint Pancras Int'l to Paris Gare du Nord,
-  9043, departing at 16:10 from Paris Gare du Nord to London Saint Pancras Int'l.

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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Ventimiglia Station: traffic suspended from 10:40 am due to an intervention by the Police:(12th to 13th October)

National strike of FS and Trenord from 12th to 13th October

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OCTOBER 12TH AND 13TH _ STRIKE_  ITALO

I would like to inform you that a 24-hour strike has been announced, starting on October 12^th at 9:00 pm ( UTC)  and ending on October 13^th at 9:00 pm (UTC).

The list of guaranteed trains is available on the Italo website.

Please note that ONLY the guaranteed trains are published on the list. Trains not listed that fall within the strike period are considered not guaranteed.

*Only trains marked as "GARANTITO" (GUARANTEED) are guaranteed. Trains that are not listed or do not have the "GARANTITO" label may be affected by the strike.

Our helplines will be active from October 10 ^th at 12:00 am until the end of the service:
+39 0689371892 (from abroad) or 060708 (from Italy).

In the event of a cancellation, customers can choose to reschedule their journey to the train immediately before or after the canceled one, or request a full refund before departure.

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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Eurostar: Cancelled 9120

Please be advised that train  9120 on 05/10/2024, departing at 10:01 from London St Pancras Int'l to Brussels-Midi/Zuid is cancelled due to operational reasons.

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancellation on 04th October:

Please be advised that train  9141 on 04/10/2024, departing at 14:52 from Brussels-Midi/Zuid to London St Pancras Int'l will not stop at  Lille Europe due to operational issues.

We have had to cancel the stop at  Lille Europe. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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(Erratum) Eurostar: Cancelled 9135

Please be advised that train  9135 on 04/10/2024, departing at 12:56 from Brussels-Midi/Zuid to London St Pancras Int'l is cancelled due to operational reasons.

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancelled 9135

Please be advised that train  9135 on 04/10/2024, departing at 12:56 from Amsterdam-Centraal to London St Pancras Int'l is cancelled due to operational reasons.

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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Disruptions due to storms in Austria

There are currently disruptions to national and international train services in Austria due to severe weather. Delays, partial cancellations and train cancellations are to be expected up to and including Sunday, September 15, 2024. The  OBB has granted special concessions for travel with international tickets to/from/through Austria.

Travel to/from Austria is not recommended.

All passengers who have purchased a ticket for a  trip between September 13th and September 15th, 2024 from/to/through Austria by September 12th, 2024 and who would like to postpone this trip due to the severe weather in Austria can use their ticket until September 18th, 2024. The train connection is no longer valid. The ticket is valid for the trip to the original destination, even with a changed route. New reservations must be booked for trains that require reservations. This new reservation is free of charge and will be issued subject to availability. Please contact your DB sales point/DB travel center for this.

In addition, of course, other tariff and statutory passenger rights apply, so that, for example, a ticket refund is also possible under the relevant conditions.

Before you start your journey, please check the ÖBB timetable information service Scotty, the ÖBB app or call ÖBB customer service on 0043 5 1717.

Cancellations on routes to and from London- 5th November to 14th December 2024:

Due to various operational reasons, we have had to make changes to our timetable which may affect some of your travellers. Please see the details below.

Cancelled stops on 9152

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Eurostar: Strike in the Netherlands - cancelled stops on 10/09 & 11/09

Please be advised that due to Dutch public transport strikes on Wednesday 11th September, we have had to make changes to the following services: 

  10th September - the following services will terminate in Brussels Midi
 

• Eurostar 9152 LSS – AMS
• Eurostar 9375 PNO – AMS
• Eurostar 9381 PNO – AMS

11th September - the following services will terminate in Brussels Midi
 

• Eurostar 9303 PNO – AMS

  11th September - the following services will depart only from Brussels Midi

• Eurostar 9322 AMS – PNO 
• Eurostar 9310 AMS – PNO 
• Eurostar 9316 AMS – PNO 
• Eurostar 9328 AMS – PNO
   

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Contingency: industrial action in the Netherlands on 11 September 4H00 - 8H00

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Eurostar cancelled stops 9152 05/09/2024

Please be advised that train 9152 on 05/09/2024, departing at 18:04 from LONDON ST PANCRAS to AMSTERDAM will not stop at  either ROTTERDAM or AMSTERDAM due to person having been struck by a non-Eurostar train.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Trenitalia's Disruption 08^th – 9^th September:

Due to a national strike scheduled from 3 a.m. of September 8th 2024 to 2 a.m. of September 9th, possible disruption and/or cancellations of Trenitalia's trains are expected.

The effects of disruptions may also affect the services running before and after the end of the strike.

We remind you:

• Before travelling, you can check the list of guaranteed Long Haul and Regional trains available at this link,
• The status of the train can be checked by you on ViaggiaTreno website,
• that information on connections and services will be provided also at ticket offices of Italian railway stations,
• that in case your train is cancelled, you can ask for full refund applying at this link.

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Italo Strike (6th September - 9th September) 

I would like to inform you that a 24-hour strike has been announced, starting on September 8th at 3:00 am and ending on September 9th at 2:00 am.

The list of guaranteed trains is available here

Please note that ONLY the guaranteed trains are published on the list. Trains not listed that fall within the strike period are considered not guaranteed.

*Only trains marked as "GARANTITO" (GUARANTEED) are guaranteed. Trains that are not listed or do not have the "GARANTITO" label may be affected by the strike.

Our helplines will be active from 10:00 am on September 5th until the end of the service:
+39 0689371892 (from abroad) or 060708 (from Italy).

In the event of a cancellation, customers can choose to reschedule their journey to the train immediately before or after the canceled one, or request a full refund.

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

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Major disruption to Great Northern and Thameslink services between Finsbury Park and Stevenage

A broken rail between Finsbury Park and Stevenage is causing disruption to Great Northern and Thameslink services running between these stations.

Trains may be cancelled, delayed by up to 60 minutes or revised. To find more information click here .

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Trains may be cancelled, delayed by up to 60 minutes or revised. To find more information click here.

Eurostar: Train 9048 Cancelled on 30/08/2024

Please be advised that train 9048 on 30/08/2024, departing at 18:31 from London Saint Pancras International to Paris Gare du Nord is cancelled due to operational issues.

Eurostar: Cancelled 9153

Please be advised that train 9153 on 29/08/2024, departing at 18:22 from Brussels-Midi/Zuid to London St Pancras Int'l is cancelled due to a technical problem.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancelled 9009, 9044 & 9141 Trains on 30/08

Please be advised that trains 9009, 9044 & 9141 on 30/08/2024 between Paris, London and Brussels are cancelled due to operational reasons.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancellation on 30th August :

Please be advised that train  9141 on 30/08/2024, departing at 15:00 from Brussels-Midi/Zuid to London St Pancras Int'l is cancelled due to operational reasons.

Train  9044 on 30/08/2024, departing at 17:31 from London St Pancras Int'l to Paris Gare Nord is also cancelled due to operational reasons.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancellation on 29th August :

As a result of a number of technical issues we have several unplanned cancellations today,  29/08/2024

Please find a summary below of all impacted services : 

Cancellations : 

• 9009 Paris to London departing 7:39
• 9031 Paris to London departing 13:10
• 9044 London to Paris departing 17:31
• 9050 London to Paris departing 19:01
• 9135 Brussels to London via Lille departing 12:22

Delays : 

• 9027 - London Saint Pancras arrival +95 min
• 9149 - London Saint Pancras arrival +40 min
• 9125 - Brussels Midi/Zuid departure +126 min (original departure 11:22)
• 9125 - London Saint Pancras arrival +126 min
• 9110 - Brussels Midi/Zuid arrival +120 min

We anticipate there may be further impacts later in the day, of which we will keep you updated as soon as possible.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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An Update from LNER - Industrial Action

Industrial action has been announced at LNER on Saturdays and Sundays from Saturday 31 ^st August until Sunday 10^th November.

Should industrial action go ahead, a reduced LNER timetable will be operating, and the following dates will be affected.

• Saturday 31 August and Sunday 1 September (timetable is confirmed and open for bookings)

• Saturday 7 and Sunday 8 September (tickets for these dates are temporarily off sale) 

• Saturday 14 and Sunday 15 September 

• Saturday 21 and Sunday 22 September 

• Saturday 28 and Sunday 29 September 

• Saturday 5 and Sunday 6 October 

• Saturday 12 and Sunday 13 October 

• Saturday 19 and Sunday 20 October 

• Saturday 26 and Sunday 27 October 

• Saturday 2 and Sunday 3 November 

• Saturday 9 and Sunday 10 November 

Industrial action is taking place on Saturday 31 ^st August and Sunday 1^st September, all customers are advised to check their journey before travel and further details can be found below.

We are finalising our timetables for Saturday 7 ^th September and Sunday 8^th September now and these should be available to view in Journey Planners later this week.

Friday 30^th August

There is no industrial action on Friday 30 ^th August but because of industrial action the following day, there may be a small number of changes to our usual timetable, particularly trains running later in the evening.

As customers booked to travel over the weekend may have changed their plans and brought their journeys forward by a day, trains will be busier than usual and seat reservations are recommended.

Saturday 31^st August

Due to industrial action, LNER will be running a reduced timetable on all our routes.

The first train of the day will be later than usual, and the last train of the day will be earlier than usual.

Our revised timetable is attached and available in journey planners.

As only a small number of trains are running, services will be extremely busy. If your customers do not have a seat reservation, they may be required to stand for their journey.

Tickets for this day are back on sale and are available to book.

Sunday 1^st September

Due to industrial action, LNER will be running a reduced timetable on all our routes.

The first train of the day will be later than usual, and the last train of the day will be earlier than usual.

Our revised timetable is attached and available in journey planners.

As only a small number of trains are running, services will be extremely busy. If your customers do not have a seat reservation, they may be required to stand for their journey.

Tickets for this day are back on sale and are available to book.

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Eurostar: Cancelled 9054

Please be advised that train  9054 on 27/08, departing at 20:01 from London St Pancras Int'l to Paris Gare du Nord is cancelled due to the knock-on effect of an earlier incident this morning.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancelled 9141

Please be advised that train 9141 on 27/08/2024 departing at 15:22 from Brussels Midi to London St Pancras is cancelled due to part of the track being temporarily closed between Lille and Brussels.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar - Cancelled 9132, 9148, 9153

The following trains on 27/08/2024 are cancelled due to part of the track being temporarily closed between Lille and Brussels:

• train 9132 from London St Pancras Int'l to Brussels-Midi/Zuid (departure time: 13:04)
• train 9148 from London St Pancras Int'l to Brussels-Midi/Zuid (departure time: 17:04)
• train 9153 from Brussels-Midi/Zuid to London St Pancras Int'l (departure time: 18:22)

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar - Cancelled 9113

Please be advised that train 9113 on 27/08/2024 departing at 07:22 from Brussels Midi to London St Pancras is cancelled due to train stopped on line ahead.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar disruption on 9126 

Please be advised that train  9126 on 24/08/2024, departing at 11:04 from London St Pancras Int'l to Amsterdam Centraal will not stop at  Rotterdam Centraal & Amsterdam Centraal due to a partner experiencing operational difficulties in the Netherlands.

We have had to cancel the stop at  Rotterdam Centraal & Amsterdam Centraal.

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar disruption on 9114

Please be advised that train 9114 on 24/08/2024, departing at 8:01 from London St Pancras Int'l to Amsterdam Centraal will not stop at Rotterdam Centraal & Amsterdam Centraal due to a partner experiencing operational difficulties in the Netherlands.

We have had to cancel stops at Rotterdam Centraal & Amsterdam Centraal.

Eurostar- Timetable changes on routes to and from London: 23^rd August – 29^th September 2024.

For any aftersales queries, please contact here

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Eurostar disruption on 9106, 9126, and 9152.

Eurostar train 9106 on 14th August 2024, departed at 06:04 from London St Pancras to Amsterdam and Rotterdam will terminate at Brussels Midi following temporary track closure in the Netherlands. 

Trains 9126 leaving St Pancras at 11:04 and the 9152 leaving at 18:04 are likely to be severely delayed also.

Passengers are recommended to cancel or postpone their trips.

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar - Cancelled 9314

Because of technical issues train 9314 on 12/08/2024, departing at 08:43 from Brussels Midi / Zuid to Paris Gare du Nord the Eurostar traffic will be disrupted.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar – Cancelled 9080

Eurostar train 9080 departing from London to Paris at 06:01 will now arrive 25 minutes later at 09:45 on 08/08/2024. This is to avoid conflict with a TGV service.

For any aftersales queries, please contact here

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Eurostar – Cancelled 9037 & 9046.

Please be advised that on 02/08/2024, train 9037 departing at 14:42 from Paris Gare du Nord to London St Pancras Int'l and train 9046 departing at 18:01 from London St Pancras Int'l to Paris Gare du Nord are cancelled due to rolling stock issue.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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OBB Nightjet Service Restrictions.

From 12 August to 25 October, there will be significant restrictions on Nightjet services due to construction work. The following coach groups will be cancelled:

• NJ 468/469 Vienna - Paris - Vienna
• NJ 40424/40469 Berlin - Paris - Berlin
• NJ 424/425 Berlin - Brussels - Berlin

The reason for these cancellations is construction work at Epernay, which prevents guaranteed transport to Paris. Additionally, an alternative terminus at Strasbourg is not feasible due to further construction work in the Rhine Valley near Rastatt. ÖBB is currently exploring alternative uses for the canceled coaches.

Please note that NJ 40468/40425 Vienna – Brussels – Vienna is not affected by these changes.

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Milan - Venice line: circulation suspended between Verona Porta Nuova and Vicenza from 31 July to 20 August for infrastructure improvement works.

From Wednesday 31 July to Tuesday 20 August, due to infrastructure improvement works at Vicenza station, circulation is suspended between Verona Porta Nuova and Vicenza.

Due to works on the Milan-Venice line, Railway Infrastructure Manager has established the interruption of railway traffic between Vicenza and Verona from July 31 to August 20, 2024.
All trains, including Italo trains, will change their route and are subject to time variations of up to 120’.
Italo train schedules have been planned with changes in departure and/or arrival and the sales systems are updated.

From August 21 to 26, 2024, the Railway Infrastructure Manager has established the resumption of the railway traffic between Vicenza and Verona at reduced speed along the concerned section.
All trains, including Italo trains, are subject to time variations of up to 25'.
Italo train schedules have been planned with changes in departure and/or arrival and the sales systems are updated.

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MILANO-ROMA LINE: RFI’s works from August 12, 2024 to August 25, 2024.

The Railway Infrastructure Manager has established the closure of the Milano-Bologna line and the Firenze-Roma line from 12 August to 18 August, due to infrastructure works.
From 19 to 23 August, the Milano-Bologna line will be resumed with speed restrictions, while the Florence-Rome line will remain interrupted.
On 24 and 25 August, the traffic will also resume on the Firenze-Roma line with speed restrictions.

All trains, including Italo trains, change their route and are subject to time variations.
Italo train schedules have been planned with changes in departure and/or arrival and the sales systems are updated.

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LINE MILANO-VENEZIA: RFI’s works on August 20 and 21, 2024.

Due to works on the Milano-Venezia line established by the Railway Infrastructure Manager, on August 20 and 21, 2024, some Italo trains have been rescheduled and partially cancelled:
• Italo 8968, on August 20, 2024, is cancelled from Verona Porta Nuova to Brescia.
• Italo 8992, on August 20, 2024, is cancelled from Padova to Brescia and arrives in Milano C.le station at 21.35.

• Italo 8951, on August 21, 2024, is cancelled from Brescia to Verona Porta Nuova.

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Cancelled trains on routes between France, Belgium, the Netherlands and Germany.

Due to various operational reasons, we have had to cancel some trains between 30^th August and 6^th September, which may affect some of your travellers. Please see the details below.

The following trains are cancelled:

Friday 30/08/2024:

• Eurostar 9440 from Brussels Midi to Paris Nord
• Eurostar 9359 from Paris Nord to Brussels Midi

Saturday 31/08/2024 :

• Eurostar 9314 from Brussels Midi to Paris Nord
• Eurostar 9335 from Paris Nord to Brussels Midi
• Eurostar 9350 from Brussels Midi to Paris Nord
• Eurostar 9475 from Paris Nord to Brussels Midi

Sunday 01/09/2024 :

• Eurostar 9359 from Paris Nord to Brussels Midi

Tuesday 03/09/2024 :

• Eurostar 9415 from Paris Nord to Brussels Midi
• Eurostar 9326 from Brussels Midi to Paris Nord

Wednesday 04/09/2024 :

• Eurostar 9415 from Paris Nord to Brussels Midi
• Eurostar 9326 from Brussels Midi to Paris Nord

Thursday 05/09/2024 :

• Eurostar 9415 from Paris Nord to Brussels Midi
• Eurostar 9326 from Brussels Midi to Paris Nord

Friday 06/09/2024 :

• Eurostar 9408 from Brussels Midi to Paris Nord
• Eurostar 9415 from Paris Nord to Brussels Midi
• Eurostar 9326 from Brussels Midi to Paris Nord

You can cancel or exchange your ticket for free on our website.

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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Eurostar - Cancelled 9055

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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SNCF - Train traffic is very disrupted on the South-East High Speed Line.

The weather conditions have strongly affected the installations of the South East High Speed Line near Vaumort. 

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Eurostar - Cancelled 9015/9028/9051

Please be advised that the following trains are cancelled on 31/07/2024:

London St Pancras to Paris Gare du Nord:

• 9028 - 13:21

Paris Gare du Nord to London St Pancras:

• 9015 - 09:12
• 9051 - 18:12

You can cancel or exchange your ticket for free on our website.

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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Eurostar - Cancelled 9009:

Eurostar train 9009 on 31/07/2024, departing at 07:42 from Paris Gare du Nord to London St Pancras is cancelled due to a technical issue.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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Eurostar: cancelled trains on routes between France, Belgium, the Netherlands and Germany.

Due to various operational reasons, Eurostar had to cancel some trains on 31st July and 1^st August which may affect some of your travellers. Please see the details below:

Wednesday 31 July

         Eurostar 9422 from Brussels-Midi to Paris-Nord.

         Eurostar 9439 from Paris-Nord to Brussels-Midi.

         Eurostar 9350 from Brussels-Midi to Paris-Nord.

         Eurostar 9481 from Paris-Nord to Brussels-Midi.

Thursday 01 August

         Eurostar 9422 from Brussels-Midi to Paris-Nord.

         Eurostar 9439 from Paris-Nord to Brussels Midi.

         Eurostar 9350 fromBrussels-Midi to Paris-Nord.

         Eurostar 9481 fromParis-Nord to Brussels Midi.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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Eurostar: Cancelled trains on routes between France, Belgium, the Netherlands and Germany between 2^nd August and 26th August 2024 inclusive.

Eurostar have cancelled some trains in August due to various operational reasons. Please note that August dates not mentioned below are not affected by the cancellation.

Friday 02 August

        Eurostar 9408 from Brussels Midi to Paris-Nord.

        Eurostar 9415 from Paris-Nord to Brussels Midi.

        Eurostar 9326 from Brussels Midi to Paris-Nord.

Saturday 03 August

        Eurostar 9415 from Paris-Nord to Brussels Midi.

        Eurostar 9326 from Brussels Midi to Paris-Nord.

        Eurostar 9475 fromParis-Nord to Brussels Midi.

Sunday 04 August

        Eurostar 9416 fromBrussels Midi to Paris-Nord.

        Eurostar 9335 fromParis-Nord to Brussels Midi.

        Eurostar 9386 from Brussels Midi to Paris-Nord.

Monday 05 August

        Eurostar 9415 from Paris-Nord to Brussels Midi.

Tuesday 06 August

        Eurostar 9422 from Brussels Midi to Paris-Nord.

        Eurostar 9439 from Paris-Nord to Brussels Midi.

        Eurostar 9350 fromBrussels Midi to Paris-Nord.

        Eurostar 9481 from Paris-Nord to Brussels Midi.

Wednesday 07 August

        Eurostar 9422 from Brussels Midi to Paris-Nord.

        Eurostar 9439 from Paris-Nord to Brussels Midi.

        Eurostar 9350 from Brussels Midi to Paris-Nord.

        Eurostar 9481 from Paris-Nord to Brussels Midi.

Thursday 08 August

        Eurostar 9422 fromBrussels Midi to Paris-Nord.

        Eurostar 9439 fromParis-Nord to Brussels Midi.

        Eurostar 9350 from Brussels Midi to Paris-Nord.

        Eurostar 9481 fromParis-Nord to Brussels Midi.

Friday 09 August

        Eurostar 9408 fromBrussels Midi to Paris-Nord.

        Eurostar 9415 fromParis-Nord to Brussels Midi.

        Eurostar 9326 fromBrussels Midi to Paris-Nord.

Saturday 10 August

        Eurostar 9415 fromParis-Nord to Brussels Midi.

        Eurostar 9326 fromBrussels Midi to Paris-Nord.

        Eurostar 9475 fromParis-Nord to Brussels Midi.

Sunday 11 August

        Eurostar 9416 fromBrussels Midi to Paris-Nord.

        Eurostar 9335 fromParis-Nord to Brussels Midi.

Monday 12 August

        Eurostar 9483 fromParis-Nord to Brussels Midi.

Friday 16 August

        Eurostar 9422 fromBrussels Midi to Paris-Nord.

        Eurostar 9463 fromParis-Nord to Amsterdam Centraal.

Saturday 17 August

        Eurostar 9314 fromBrussels Midi to Paris-Nord.

        Eurostar 9335 fromParis-Nord to Brussels Midi.

        Eurostar 9350 fromBrussels Midi to Paris-Nord.

        Eurostar 9371 fromParis-Nord to Brussels Midi.

Sunday 18 August

        Eurostar 9371 fromParis-Nord to Brussels Midi.

Monday 19 August

        Eurostar 9304 fromBrussels Midi to Paris-Nord.

        Eurostar 9335 fromParis-Nord to Brussels Midi.

Friday 23 August

        Eurostar 9422 fromBrussels Midi to Paris-Nord.

        Eurostar 9463 fromParis-Nord to Amsterdam Centraal.

Saturday 24 August

        Eurostar 9422 from Brussels Midi to Paris-Nord.

        Eurostar 9335 fromParis-Nord to Brussels Midi.

        Eurostar 9350 fromBrussels Midi to Paris-Nord.

        Eurostar 9371 fromParis-Nord to Brussels Midi.

Sunday 25 August

        Eurostar 9371 fromParis-Nord to Brussels Midi.

Monday 26 August

        Eurostar 9304 from Brussels Midi to Paris-Nord.

        Eurostar 9335 fromParis-Nord to Brussels Midi.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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SNCF - Train traffic is very disrupted on the Atlantic, North and East lines

A large-scale massive attack took place last night to paralyze the high-speed line network. Arson attacks were started on the Atlantic, North and East lines to damage the installations. Train traffic is very disrupted on these routes.

• Traffic interrupted between Paris and Lille on the high-speed line: Delays and route changes are expected on TGV INOUI and OUIGO trains. SNCF estimates that traffic will resume normally on Monday, July 29.
• Traffic severely disrupted on the East line: Significant delays are expected on TGV INOUI and OUIGO trains. Trains to Reims and Châlons en Champagne are not affected. Traffic is expected to resume normally on July 27.
• Eurostar traffic disrupted: Delays and route changes are expected on Eurostar trains to London, Brussels and Amsterdam. Traffic is expected to resume normally on Monday, July 29.

We ask all travelers who can to postpone their trip and not to go to the station. 

All tickets are exchangeable and refundable. You will be contacted by email or SMS if you are affected by this situation.

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Eurostar cancellation due to vandalism in France:

Due to coordinated acts of vandalism in France, affecting the high speed line between Paris and Lille, several red and blue trains have been cancelled. Please be advised that trains  9027, 9036 & 9050 on 26/07/2024, travelling between London and Paris are cancelled.

These other red trains have also been cancelled due to the same reason:  9321, 9415, 9422, 9439, 9458, 9475.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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Eurostar - Cancelled 9007:

Eurostar train 9007 on 25/07/2024, departing at 07:12 from Paris Gare du Nord to London St Pancras Int'l is cancelled due to operational issues.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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Italo Train Strikes:

Salerno - Paola line: circulation slowed down from 10 July after the derailment of a freight train on 9 July

This not a strike but ongoing disruption due to derailment of Freight train on 9 ^th July.

Some trains are cancelled, some will run with delayed schedule, and since this disruption on the Salerno - Paola line, impacted trains will be both – Italo and Trenitalia.

For further information click here

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Travel news TGV Lyria

Here you’ll find all the information you need about how our train services are running, but that’s not all. You can check our travel news as well as see any engineering works or other disruptions affecting our lines. Because keeping you informed is our priority.

Traffic details:

Tickets for our TGV LYRIA trains departing from or arriving at Paris Gare de Lyon station on 26 July will go on sale once the authorities have confirmed arrangements for the Paris 2024 opening ceremony.

Paris <> Geneva services

Running normally with 8 daily return services.

Paris <> Lausanne (via Geneva) services

SBB engineering works are scheduled from 29 June to 18 August 2024. Trains will depart from/terminate in

Geneva.

Paris <> Lausanne (via Vallorbe) services

SNCF engineering works are scheduled on the high-speed line Mondays to Fridays from 13 August to 13 December 2024. 1 of the 3 daily return services will be cancelled: trains 9269 and 9268.

From 19 August 2024, TGV Lyria trains will operate between Lausanne and Paris (via Geneva).

Paris <> Basel/Zurich services

SBB engineering works are scheduled from 7 July to 11 August 2024.

All TGV Lyria trains between Paris and Basel will run normally.

Trains between Paris and Zurich will terminate in Basel, except:

1. 9206: departs Zurich at 6:59 am / departs Basel at 8:34 am > arrives in Paris at 11:38 am

2. 9223: departs Paris at 6:22 pm > arrives in Basel at 9:26 pm and Zurich at 11:00 pm

SNCF engineering works are scheduled on the high-speed line Mondays to Fridays from 13 August to 13 December. 2 of the 6 daily return services will be cancelled.

Further information to follow.

A quick reminder. As trains will be terminating in Geneva and Basel, you will need to purchase an SBB ticket for Lausanne <> Geneva and Zurich <> Basel connections.

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Glacier Express: Interruption Andermatt - Brig & Brig - Zermatt

Due to the flood damage to the railroad system, the line between Brig and Andermatt will remain closed until further notice. Regrettably, Glacier Express trains can currently only run between Chur and St. Moritz. For travelers who wish to travel between St. Moritz and Zermatt, an alternative transportation concept is available. 

Updates and further information can be found here. 

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Italo - Strike on July 6th and 7th 2024.

We would like to notify you that a 24-hour strike has been declared, which will begin at 9:00 p.m. on July 6 and end at 9:00 p.m. on July 7.

The guaranteed train list is available here .

ONLY GUARANTEED ones are published, trains not on the list that fall into the strike range are considered not guaranteed.

+39 0689371892 ( abroad) or 060708 (from Italy)  will be active from 6.00 pm on July 4 ^th until the end of service on Sunday 7^th .

In the event of a real cancellation, customers can choose to move the journey on a train immediately previous or next or a full refund.

Please refer to the +39 0689371892 ( abroad) or 060708 (from Italy).

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Eurostar: Amsterdam cross-channel terminal temporary closure

Starting on 15th June 2024, Eurostar will operate:

• Three daily direct services from London to Rotterdam/Amsterdam (as against four offered up to dates before 15th June).
• Up to eight daily connecting services from Amsterdam/Rotterdam to London via Brussels, with a connection time of between 48 minutes and 1h48.
• The sales for connecting services via Brussels are open. 

Since UK-bound customers will undergo security and passport checks in Brussels rather than Amsterdam, the overall journey time from Amsterdam to London will only increase slightly compared with today’s direct service.

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Glacier Express

Due to the damage to the railroad system in the Mattertal valley, the continuous line between Visp and Täsch below Zermatt is currently closed. All Glacier Express trains will run exclusively between St. Moritz and Brig until the line is reopened. Glacier Express passengers are provided with alternative transportation between Brig and Zermatt.

Journey from Zermatt
Zermatt - Täsch via special Glacier Express train

Guests PE 900: Departure extra train to Täsch at 07:52 h, platform 4, Zermatt station

Guests PE 902: Departure extra train to Täsch at 08:52 h, platform 4, Zermatt station 

Guests PE 904: Departure extra train to Täsch at 09:52 h, platform 4, Zermatt station

Afterwards, in Täsch, you will board a rail replacement bus specially provided for Glacier Express guests, which will take you to Brig, where you can change to the Glacier Express.

If, due to the circumstances, you decide to board the train directly in Brig, this is no problem. Your seat reservations and tickets remain valid and you do not need to do anything.

Journey to Zermatt (PE 903/905/907)

On arrival in Brig, a Glacier Express rail replacement bus will take you to Täsch, where you can then travel to Zermatt on a special train waiting for Glacier Express guests.

There are plenty of staff on duty in Zermatt, Täsch and Brig who will guide you and are happy to answer your questions.

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Storm damage: long-distance traffic in southern Germany severely affected

Due to storm damage, there will be cancellations of a train on long-distance services in southern Germany.

We advise against traveling to the affected flood areas in Bavaria and Baden-Württemberg. Please expect the trains that are still running to be very busy.

No long-distance services possible between Stuttgart and Munich

Due to the consequences of the storm, no long distance trains are currently running between Stuttgart and Munich.

There are currently cancellations on the following routes:

Munich - Nuremberg - Erfurt - Berlin
Karlsruhe - Stuttgart - Ulm - Augsburg - Munich
Stuttgart - Mannheim - Frankfurt(M)
Munich - Lindau - Bregenz - Zurich
Karlsruhe - Stuttgart - Crailsheim - Nuremberg
Augsburg - Kempten(Allgäu) - Oberstdorf

There are currently delays on the following routes:

Nuremberg - Würzburg: Trains will be delayed by an additional 30 minutes.
Validity of tickets

All passengers who have purchased a ticket up to and including 02.06.2024 for a journey in the period from 02.06.2024 to 03.06.2024 and wish to postpone it due to the storm damage can use their ticket at a later date. The train connection is canceled. The ticket is valid for the journey to the original destination even with a changed route alignment. Seat reservations can be canceled free of charge.

In addition, the other tariff and statutory passenger rights apply, so that, for example, a ticket refund is also possible under the corresponding conditions.

We currently assume that the restrictions will last until Sunday 02.06.2024 inclusive. The duration of the disruption will be updated by 5 p.m. at the latest.

Please check your connection again on bahn.de, in DB Navigator or by calling the travel information hotline on +4930 2970 before starting your journey.

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Eurostar - Cancellations on 29 & 30 May 2024

Please be advised that train  9141 on 29/05, departing at 14:52 from Brussels-Zuid/Midi to London St Pancras Int'l will not stop at Lille Europe due to operational difficulties.

Please be advised that trains  9054 & 9063 on 30/05 are cancelled due to operational reasons. 
- 9054 departing at 20:01 from Paris Gare du Nord to London St Pancras Int'l 
- 9063 departing at 21:11 from London St Pancras Int'l to Paris Gare du Nord

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National strike of FS Group and Trenord staff

From 9.00 p.m. on Saturday 4 May to 8.59 p.m. on Sunday 5 May 2024, trains may be canceled or changed, due to a national strike by the staff of the FS Group, Trenitalia, Trenitalia Tper, and Trenord.
Industrial unrest can result in changes to the service even before it begins and after it ends.

Passengers may request a refund of the ticket in accordance with the provisions of the General Conditions of Carriage of each carrier, which can be consulted on the website of the individual Railway Undertakings.

Information on connections and services can also be obtained through the Trenitalia app, the Infomobility section of this website, the trenitaliatper.it website, the toll-free number 800 89 20 21, as well as at the ticket offices and at the customer service staff.

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United Kingdom - Industrial action / Strike in UK from 7th to 9th May 2024

ASLEF train driver members have announced strike action in May. ASLEF members at 18 rail companies will take part in rolling one-day walk outs between 7 and 9 May. 

Impacted TOCs:

Tuesday 7 May:  c2c, Greater Anglia, Great Northern, Thameslink, Southeastern, Southern, Gatwick Express, South Western Railway main line and depot drivers, and SWR Island Line

Wednesday 8 May: Avanti West Coast, Chiltern, East Midlands Railway, London Northwestern Railway, West Midlands Railway, Great Western Railway, and CrossCountry

Thursday 9 May: LNER, Northern, and TransPennine Express

With Advance, Anytime or Off-Peak tickets for travel between Tuesday 7th May – Thursday 9th, you can instead use your tickets any time between Monday 6th May until Monday 13th May.

The policy only applies to tickets purchased before the strikes were announced i.e. 22rd April. 

You will be able to claim a full refund with no admin fee charged, for their unused ticket (other than season ticket), if you decide not to travel because the train you intended to use is cancelled, delayed or rescheduled after you purchased your Ticket, or your reservation will not be honoured. 

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OBB - Trains cancelled to and from Roma

Unfortunately, from June 8 to September 8, Nightjets cannot travel to and from Rome due to construction work and a route closure in Italy.

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Eurostar- Cancelled stops Amsterdam and Rotterdam 9126

Please note that train 9126 on 14/04/2024, departing at 11:04 from London St Pancras International to Amsterdam Centraal will not stop at Rotterdam Centraal and Amsterdam Centraal due to operational issues.

Eurostar have had to cancel the stop at Rotterdam Centraal and Amsterdam Centraal.

Passengers were able to continue their journey using Intercity (IC) trains with their Eurostar tickets.  

You can cancel or exchange your ticket for free. 

Any compensation due should be requested by passengers using this form on the Eurostar website. Further details about compensation can be found here.

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Trenitalia - National strike on 11th April 2024

We inform you that,  due to a national strike scheduled from 9 a.m. to 1 pm. of April 11th 2024, disruption and/or cancellations of Trenitalia's trains are expected.

The effects of disruptions may also affect the services running just after the end of the strike.

We remind you:

• Before travelling you can check the list of guaranteed Long Haul and Regional trains available at this link,
• that the status of the train can be checked on ViaggiaTreno website. Information on connections and services will be provided also at ticket offices available railway stations,
• that in case your train is cancelled, you can ask for full refund applying at this link.

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Bernina Express - Cancellations due to landslide

Due to a landslide and the continuing risk of falling rocks on the Bernina line, the railway line is unfortunately closed to the passage of the panoramic train between 5 and 12 April 2024. 

We apologize for the inconvenience and the short notice. 

Please contact us to request a full refund is your trip is impacted by a cancellation. 

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National strike - March 23th-24th 2024

We inform you that,  due to a National strike scheduled from 9 p.m. of March 23th to 9 p.m. of  March 24th, disruption and/or cancellations of Trenitalia's trains are expected. The effects of disruptions may also affect the services running just after the end of the strike.

As for Regional trains, essential connections will run during peak hours (06.00 a.m. to 09.00 a.m. and 6.00 p.m. to 9.00 p.m.).

We remind you:

• that before travelling you can check the list of guaranteed Long Haul and Regional trains available at this link,
• that the status of the train can be checked by yourself on ViaggiaTreno website. Information on connections and services will be provided also at ticket offices available railway stations,
• that in case your train is cancelled, please contact us to benefit a full refund.

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Strike Notification 23 - 24 March 2024 - Italo Trains

Please note that a 24-hour strike has been proclaimed from 9.00 pm March 23th to 9.00 pm March 24th.

The list of guaranteed trains is published on Italo web site List of guaranteed trains

ONLY GUARANTEED ones are published, trains not on the list that fall into the strike range are considered not guaranteed.

+39 0689371892 (abroad) or 060708 (from Italy)  will be active from 3.00 pm on Thursday March 21 ^st until the end of service on Sunday March 24^th .

In the event of a real cancellation, you can choose to move the journey on a train immediately previous or next or a full refund.

Please refer to the +39 0689371892 (abroad) or 060708 (from Italy).

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CASERTA-FOGGIA LINE: RAIL TRAFFIC INTERRUPTION FROM BENEVENTO TO ARIANO IRPINO (Italo trains):

There is disruption due Rail traffic interruption from 15^th March - 19th March 2024 and the below Italo trains are cancelled. 

From the 12th March the rail traffic is interrupted between the station of Ariano Irpino and Benevento as ordered by the Infrastructure Manager for technical inspection along the line.

For the following trains: 9928, 9952, 9915 and 9939 for days of the 15th, 16th, and 17th March 2024, a shuttle bus service is active between Foggia and Benevento stations and vice versa.

Italo trains 8140 and 8141 are cancelled on the 15th, 16th, 17th , 18thand 19th  March 2024. 

Italo trains 9928, 9952, 9915 and 9939 are cancelled on the 18thand 19th  March 2024 between Bari and Benevento. More details on the following Link:

CASERTA-FOGGIA LINE: RAIL TRAFFIC INTERRUPTION FROM BENEVENTO TO ARIANO IRPINO

Passengers with reservations on trains 9928, 9952, 9915 and 9939 who travel on the route where rail circulation is interrupted can contact Pronto Italo on +39 060708 before the scheduled departure time of their train for information, assistance, refunds or to agree on an alternative travel.

Passengers with reservations on trains 8140, 8141 can contact Pronto Italo on +39 060708 before the scheduled departure time of their train for information, assistance, refunds or to agree on an alternative travel within 11.00 pm on the scheduled departure date. More details on the following link: 

CASERTA-FOGGIA LINE: RAIL TRAFFIC INTERRUPTION FROM BENEVENTO TO ARIANO IRPINO

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Cancellation of the GDL strike in Germany

In Germany, the strike by the GDL trade union was ended at 02:00 on 13.03.24.

For operational reasons, there may be isolated train cancellations and delays in cross-border train services on 13.03.24.

Further information can be found in the ÖBB route information, the ÖBB timetable information SCOTTY, at oebb.at/streik and in the ÖBB customer service at 05-1717.

ÖBB long-distance trains via the Deutsche Eck between Salzburg and Kufstein will run on March 13th. according to plan.

ÖBB long-distance trains to/from Munich via Passau run on March 13th. as planned according to the construction site timetable.

Exceptions:

RJX 265, RJX 61 and RJX 63 start on March 13th. in Salzburg main station.

ÖBB long-distance trains to/from Munich via Kufstein run on March 13th. according to plan.

ÖBB long-distance trains to/from Germany via Lindau will run on March 13th. according to plan.

ICE trains to/from Germany depart on March 13th. according to plan.

Validity of the tickets:

International tickets: The train connection for international ÖBB Sparschiene and standard tickets up to the purchase date March 4th, 2024 for trips to/from Germany with a destination or starting station in Austria has been lifted.

Tickets are valid until March 15, 2024.

Nightjet tickets: Customers who already have a ticket for an affected night train can also use the ticket on daytime services. The tickets are still valid until March 15th, 2024 (provided the ticket was purchased by March 4th, 2024).

The regulation only applies to Nightjet tickets to/from Germany with a destination or starting station in Austria.

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Deutsche Bahn - Strike on 12th March 2024

The GDL has called for strike action on Tuesday, 12 March 2024. During the strike, DB will once again implement a basic service on long-distance, regional and S-Bahn services.

The basic offer will be published step by step in the timetable information on bahn.de and in the DB Navigator.

Validity of tickets:

All passengers who have purchased a ticket for a journey 12 March 2024 up to and including 10 March 2024 and wish to postpone it due to the GDL strike can use their ticket at a later date. The for train selected is cancelled.  The ticket is valid for the journey to the original destination even with a changed route alignment. Seat reservations can be cancelled free of charge. Passengers (on long-distance services) also have the option of bringing their journey forward and travelling earlier on Monday, 11 March 2024 as part of a special concession.  

• If you have purchased a ticket for a journey on 12 March 2024 up to and including 10 March 2024 and would like to postpone this journey due to the GDL strike, you can use your ticket at a later date. The for train selected is cancelled. The ticket is valid for the journey to the original destination, even if the route alignment is changed. Seat reservations can be cancelled free of charge.
• You can also bring forward your journey and travel earlier on Monday, 11 March 2024 as part of a special arrangement.
• You can also bring forward your journey and travel earlier from Monday, 4 March 2024 up to and including Wednesday, 6 March 2024 as part of a special
• Your train has been or will be cancelled and you would like to cancel your journey completely? In this case, you can cancel your journey and receive a full refund of the full fare for your ticket without any deductions.

You will find detailed information below.

Travelling by train during the GDL strike

Free strike hotline +49 8000 99 66 33

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Deutsche Bahn - Strike from 7 to 8 March 2024

The trade-union of the German train-drivers (GDL) will execute countrywide strike-activities between  7 March, 02 o'clock until 8 March 2024, 13 o'clock. The strike will have a massive impact on all German railway operations.

DB has drawn up an  replacement timetable for long-distance transport with a greatly reduced number of journeys. DB is using longer trains with more seats for these journeys in order to get as many people as possible to their destination. Nevertheless, it is not possible to guarantee a journey. In regional transport, the aim is to run a greatly reduced service. The extent to which this is possible varies greatly from region to region. In any case, there will also be massive restrictions on regional transport.

All passengers who wish to postpone their journey planned for 7 March 2024 or 8 March 2024 due to the GDL strike can use their ticket at a later date. The restriction for train selected journey is cancelled. The ticket is valid for the journey to the original destination, even if the route alignment is changed. Seat reservations can be cancelled free of charge.

As part of a  special arrangement, you can also bring forward your journey and travel as early on Monday, 4 March unl Wednesday, 6 March 2024.

DB will provide information about the effects of the GDL strike as soon as possible on bahn.de and in the DB Navigator app. Travellers should also check there before starting their journey.

If you are not able to travel (or choose not to), you can refund tickets  PRIOR to the validity date of your tickets. This will help expedite the refund process and prevent unnecessary waiting. You need to be logged to process the refund too.

If you are unable to obtain a refund, please contact us through Rail Europe's "Contact Us" page.  Refund requests must be submitted within 60 days after the first validity date of your tickets.

Further information to domestic trains, which are operated during the strike, are available in the timetable information on bahn.de 

Important links and information
www.bahn.de/sonderkulanz
www.deutschebahn.com/streik
www.bahn.de/passenger-rights
https://www.bahn.de/aktuell

Free strike hotline +49 8000 99 66 33

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UK (LNER) - Industrial action on 1st March 2024

Due to industrial action at one of LNER's train service providers, trains will be subject to short-notice cancellations and changes until at least Sunday 10 March.

Industrial action affecting LNER has also been announced by the ASLEF union, affecting services on the following dates:

• Strike action on Friday 1 March
• An overtime ban by drivers between Thursday 29 February and Saturday 2 March

Until at least Sunday 10 March:

To minimize the impact on customers, some 9 and 10 car trains are being swapped for smaller 5 car trains. As a result, those services will be busier than usual and your existing seat reservation will no longer apply.  

Customers impacted by a cancelled or amended service can join an alternative LNER service on the same day, in the original class of travel or claim a full refund from their original point of sale (for unused tickets). Existing tickets can be used to travel on the new service but please make a new seat reservation in advance.

Friday 1 March:

On Friday 1 March, a reduced service will operate between London Kings Cross and Leeds / Edinburgh only. There will be no LNER service to / from Lincoln, Skipton, Bradford, Harrogate, Hull, Middlesbrough, Sunderland, Glasgow, Aberdeen or Inverness. LNER will not be stopping at Northallerton, Morpeth, Alnmouth, Reston or Dunbar.

First services of the day will be later than usual and last services of the day will be earlier than normal.

Thursday 29 February and Saturday 2 March:

The overtime ban, in place on Thursday 29 February and Saturday 2 March, may lead to some short notice timetable changes.

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UK (Northern Rail) - Industrial action on 1st March 2024

Description

Industrial action affecting Northern has been announced by the ASLEF Union, impacting services on Thursday 29 February, Friday 1 March and Saturday 2 March.

Friday 1 March:

There will be no Northern services on 1 March due to strike action.

Thursday 29 February and Saturday 2 March:

Due to action short of strike, Northern expect some late notice cancellations to services, particularly the first and last services of the day. Please check before travelling, as close to the time as possible.

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France - Strike from 15 to 19 February 2024

As a result of a labor action by the train conductors, train traffic will be severely disrupted from Thursday, February 15, 8:00 pm to Monday, February 19, 2024, 8:00 am on several lines operated by SNCF Voyageurs.

You will receive information by e-mail / sms specifying whether your train is maintained or cancelled (for those who have given their contact details). Those whose trains are maintained are guaranteed to travel.

You can decide to cancel or postpone your trip by refunding or exchanging your ticket, free of charge , on our website. 

The carriers concerned are : TGV INOUI, INTERCITÉS, DB-SNCF Voyageurs en coopération, TGV LYRIA, TGV INOUI France Italie, TGV INOUI France-Espagne, TGV INOUI France-Bruxelles, TGV INOUI France-Luxembourg, TGV INOUI France-Fribourg.

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Lyria - Strike from 16 to 18 February 2024

Dear All,

Due to the growing social strike, Lyria TGV traffic will be affected from Friday February 16 to Sunday February 18, 2024. 

You will find below the list of trains cancelled on these days:

Trains cancelled on Friday February 16:

Paris <> Geneva :

From Paris : n°9781/9791 at 18h18.

Paris <> Lausanne :

From Paris : n°9269 at 11h56.

From Lausanne : n°9270 at 16h23.  

Paris <>Basel/Zurich :

From Paris : n°9211 at 10h22 and n°9213 at 12h22.

From Zurich : n°9206 at 7h34, n°9226 at 15h34 and n°9234 at 18h34.  

Trains cancelled on Saturday February 17:

Paris <> Geneva :

From Paris :n°9763 at 08h18, n°9783 at 12h18, and n°9781 at 18h18.

From Geneva : n°9770 at 12h29 and n°9780 at 18h34.

Paris <> Geneva/ Lausanne :

From Paris : n°9775 at 14h18.

Paris <> Lausanne :

From Paris : n°9269 at 11h56.

From Lausanne : n°9270 at 16h23.  

Paris <>Basel/Zurich :

From Paris : n°9203 at 07h22, n°9213 at 12h22, n°9219 at 16h22

From Zurich, n°9206 at 07h34, n°9222 at 13h34 and n°9234 at 18h34.  

Trains cancelled on Sunday, February 18:

Paris <> Geneva :

From Paris : n°9773 at 12h18, n°9781 and n°9791 at 18h18

From Geneva : n°9776 at 16h34

Paris <> Lausanne :

From Paris :  n°9279 at 11h56.

From Lausanne :  n°9278 à 16h23.  

Paris <>Bâle/Zurich :

From Paris : n°9211 at 10h22 and n°9213 at 12h22.

From Zurich : n°9206 at 07h34, n°9226 at 15h34 and n°9234 at 18h34.  

You can decide to cancel or postpone your trip by refunding or exchanging your ticket, free of charge , on our website. 

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Lyria - Strike from 29 January to 2 February 2024

Due to a planned industrial action, the TGV Lyria service will be slightly modified from Monday January 29 to Friday February 2, 2024.

Please find below the detailed schedule.

Monday 29 January:

The n°9761 (06:18), n°9775 (14:18) and n°9777 (16:18) originally scheduled from Paris Gare de Lyon to Lausanne are limited to Geneva, Lausanne will not be served.

The n°9784 (19h45) originally scheduled from Lausanne to Paris Gare de Lyon is now of Geneva origin, Lausanne will not be served.

From Tuesday January 30 to Thursday February 1, 2024:

The n°9761 (06h18), n°9775 (14h18) and n°9777 (16h18) initially scheduled from Paris Gare de Lyon to Lausanne are limited to Geneva, Lausanne will not be served.

The n°9768 (09h45) n°9774 (13h45) and n°9784 (19h45) originally scheduled from Lausanne to Paris Gare de Lyon are of Geneva origin, Lausanne will not be served.

Friday February 2, 2024:

The n°9761 (06h18) originally scheduled from Paris Gare de Lyon to Lausanne is limited to Geneva, Lausanne will not be served.

The n°9768 (09:45) and n°9774 (13:45) originally scheduled from Lausanne to Paris Gare de Lyon originate in Geneva, Lausanne will not be served.

You will be able to take a SBB train between Geneva and Lausanne on presentation of your TGV Lyria ticket.

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United Kingdom - Strike from 29 January to 6 February 2024

the ASLEF Union announced strike action for the following train operators on the following days:

Tuesday 30 January, affecting:

• Gatwick Express
• Great Northern
• South Western Railway (including Island Line)
• Southeastern
• Southern
• Thameslink

Wednesday 31 January, affecting:

• Northern
• TransPennine Express

Friday 2 February, affecting:

• c2c
• Greater Anglia (including Stansted Express)
• LNER

Saturday 3 February, affecting:

• Avanti West Coast
• East Midlands Railway
• London Northwestern Railway
• West Midlands Railway

Monday 5 February, affecting:

• Chiltern Railways
• CrossCountry
• Great Western Railway

In addition, the above train operators will have an overtime ban between Monday 29 January and Tuesday 6 February. The impact this will have on services will differ between different Train Operators

If you purchased your ticket before the strikes were announced then you may be able to use your ticket on an alternative day.

Please ensure that you check your entire journey to ensure that it can be completed.

Where services are running on strike days, they are likely to start later and finish earlier, so please check in particular your first and last trains. 

Remember to also check your train times if you are travelling the day immediately after a full strike day as these may also be impacted.  

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Deutsche Bahn - Strike from 24 to 29 January 2024

The GDL has announced strike action for the period from Wednesday, 24 January 2024 to Monday, 29 January 2024. 

This will result in massive disruptions to Deutsche Bahn's long-distance, regional and S-Bahn services during this period. The emergency timetable only ensures very limited train services on DB's long-distance, regional and S-Bahn services. 

Please refrain from unnecessary journeys during the GDL strike and postpone your journey to another time.

Regulations for affected travellers:

• You can postpone your journey and use your ticket at a later date. You will no longer be restricted to using the train printed on your ticket. The ticket will be valid for the journey to the original destination, even if the route is different. Seat reservations can be cancelled free of charge.

• Your train has been cancelled or will be cancelled and you would like to cancel your journey completely? In this case, you can cancel your journey and receive a full refund of the full fare for your ticket without any deductions.

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Deutsche Bahn - Strike from 10 to 12 January 2024

The GDL has announced strike action for the period from 2 a.m. on Wednesday, 10 January 2024 up to and including Friday, 12 January 2024. 

This will result in massive disruptions to Deutsche Bahn's long-distance, regional and S-Bahn services during this period. The emergency timetable only ensures very limited train services on DB's long-distance, regional and S-Bahn services. 

Please refrain from unnecessary journeys during the GDL strike and postpone your journey to another time.

Regulations for affected travellers:

All passengers who wish to postpone their journey planned for Wednesday, 10 January 2024 to Friday, 12 January 2024 due to the GDL strike can use their ticket at a later date. The for train selected is cancelled.

The ticket is valid for the journey to the original destination, even with a changed route alignment. Seat reservations can be cancelled free of charge.

In addition, passengers also have the option of bringing their journey forward and travelling earlier on Monday, 8 January 2024 and Tuesday, 9 January 2024 as part of a special goodwill gesture.

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TGV Inoui Italy - Alternative offer due to landslide - from 10 January 2024

Good news! The new TGV INOUI Italy offer will be in circulation from January 10, 2024.

As you probably know a  landslide occurred on August 27, 2023 in the Maurienne valley, causing the interruption of rail traffic between Saint-Michel Valloire and Modane. 

Since this incident, international rail traffic between France and Italy, passing through the valley of the Maurienne, is interrupted. It is expected that the nominal TGV INOUI Italy offer between Paris and Milan will not be able to resume, at better, before the summer of 2024. 

In order to maintain the cross-border connection between the two countries, TGV INOUI Italy has set up a connection including part of the journey by bus. Please find all the details here.

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Olympics Paris 2024:

How to anticipate your departure to the 2024 Olympic Games in Paris?

More than 10 million spectators are expected in Paris during the Games period, from July to September 2024.

If you plan to go to Paris at that time, adjustments may be necessary. Find out everything you need to know here!

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Travel in Paris during the Olympics

During the Olympic and Paralympic Games, road traffic will be restricted or banned in certain zones in and around Paris (including the Opening Ceremony route and competition venues) from the 18 July–11 August, and from 28 August–8 September.

What are my options?

There will be road diversions throughout the Olympic and Paralympic period, leading to longer journey

times.

A digital pass (“Pass Jeux”) may be required to access certain restricted areas by car.

Some Metro stations will also be closed.

For travel on 26 July:

Road traffic will be banned around the Opening Ceremony site.

Some Metro and RER train stations will be closed.

For travel on 3 or 4 August:

Road traffic will be banned in the area around Paris Gare du Nord and along the road cycling race routes. If you need to book a taxi, we strongly recommend booking in advance.

For travel on 8 September:

Access to Paris Gare du Nord from the north, centre and east of Paris will be very difficult due to the Paralympic Marathon.

To get around Paris, we recommend taking public transport (the Metro or RER train) where possible. We’d also recommend planning your travel itinerary in advance and leaving extra time for your journeys in and around Paris.

Need help planning your journey to Paris during the Olympic and Paralympic period?

To plan your Metro or RER train journey in and around Paris: RATP (EN) or

Île-de-France Mobilités (EN)

For day-by-day, hour-by-hour traffic and public transport forecasts in Paris during the Games: Anticiper les Jeux (FR) (please note this webpage is in French)

To apply for a digital pass to restricted areas (“Pass Jeux”) and find out about road traffic restrictions during the Games: Pass Jeux (EN)

The Paris 2024 public transport app is also available to plan your journey in and around Paris during the Games.

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Getting to and around France

You planned to travel in France during the Olympics Paris 2024, you’ll find all the information you need here to get to and from France stations and airports. 

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France - Train traffic is very disrupted on the Atlantic, North and East lines

A large-scale massive attack took place last night to paralyze the high-speed line network. Arson attacks were started on the Atlantic, North and East lines to damage the installations. Train traffic is very disrupted on these routes.

• Traffic interrupted between Paris and Lille on the high-speed line: Delays and route changes are expected on TGV INOUI and OUIGO trains. SNCF estimates that traffic will resume normally on Monday, July 29.
• Traffic severely disrupted on the East line: Significant delays are expected on TGV INOUI and OUIGO trains. Trains to Reims and Châlons en Champagne are not affected. Traffic is expected to resume normally on July 27.
• Eurostar traffic disrupted: Delays and route changes are expected on Eurostar trains to London, Brussels and Amsterdam. Traffic is expected to resume normally on Monday, July 29.

We ask all travelers who can to postpone their trip and not to go to the station. 

All tickets are exchangeable and refundable. You will be contacted by email or SMS if you are affected by this situation.

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