UK: Delays & disruptions
Engineering works are taking place at places across Britain, affecting various services. You can find details of major works below, but it's also possible to check the status of a train using the National Rail Enquiries departure board.
Major disruption in the Denmark Hill area expected until 10:00
Route(s) affected:
London Overground between Highbury & Islington / Dalston Junction and Clapham Junction, and between Dalston Junction and Battersea Park
Southeastern between Dover Priory / Gillingham (Kent) / Swanley / Gravesend / Dartford and London Victoria
Thameslink between Sevenoaks / Orpington / Beckenham Junction and London Blackfriars, and between Brighton and Bedford, and between Sutton and Kentish Town / St Albans City, and between Orpington and Luton.
Description
A fault with the signalling system in the Denmark Hill area means that all lines are disrupted. As a result, trains will be cancelled, delayed by up to 30 minutes or revised.
Major disruption is expected until 10:00.
London Overground customer advice:
Trains are unable to run between Surrey Quays and Clapham Junction.
Tickets will be accepted on London Buses via any reasonable route at no extra cost.
Southeastern customer advice:
There is a fault with the signalling system meaning trains cannot run via Denmark Hill.
Response staff are on site investigating.
How does this affect my journey?
The following alterations are occurring:
- Trains between Gravesend and London Victoria via Bexleyheath are cancelled
- Trains between Gillingham and London Victoria will not call at Denmark Hill
- Some trains between Orpington and London Victoria are cancelled
What should I do?
You may use your ticket on these alternative services at no extra charge:
- London Underground between Southeastern London terminal stations
- London Buses between Lewisham and London Victoria
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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UK: Major engineering work during the Early May Bank Holiday weekend, from today, Saturday 2 to Monday 4 May
Route(s) affected
Various routes
Description
There will be lots of planned essential engineering works and upgrades taking place during the Early May Bank Holiday weekend as Network Rail work to improve the railway. Network Rail carry out essential improvement and engineering work across the rail network during this time as fewer people usually travel by train.
In addition, some train companies will be making changes to their timetable, and to some train times, to match services to the number of customers travelling.
If you are travelling during the Early May Bank Holiday weekend, please check your journey before you travel to avoid any disappointments. You may find our Travel Summary useful, it contains lots of useful advice to help you be in the know before you go.
During the Early May Bank Holiday weekend major engineering work will be taking place at the following locations:
Liverpool Lime Street: All day on Sunday 3 May, and continuing on Monday 4 May, the main lines between Liverpool Lime Street and Liverpool South Parkway, and between Liverpool Lime Street and Huyton, will be affected by major improvement work. New signalling is to be installed around Edge Hill.
York to Darlington: The East Coast Main Line will be closed between York and Northallerton from today, Saturday 2 May to Monday 4 May inclusive. As a result, your journey is likely to involve using rail replacement transport if travelling between York and Darlington. Work is taking place to rebuild a junction at Tollerton, 10 miles north of York.
London Charing Cross: No trains will run to or from London Charing Cross or London Waterloo East stations from today, Saturday 2 May to Monday 4 May inclusive. On Sunday 3 May, London Cannon Street will also be closed. Southeastern services will be amended to run to other London stations, with most trains diverted to and from London Victoria. Work is taking place to improve signalling around Lewisham, and to complete a track renewal and footbridge installation at Hither Green.
Other significant engineering work at London Euston, at Huddersfield, in the Ely area, and at Bath Spa may impact your Early May bank holiday journey plans.
You can find details of all the engineering work that is taking place on our Status and Disruptions page.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Rail replacement services:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use the Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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UK: Major engineering work between Preston and Edinburgh / Glasgow Central from Saturday 11 to Sunday 19 April
Route(s) affected
Avanti West Coast between London Euston and Glasgow Central / Edinburgh
Northern between Leeds / Preston / Lancaster / Morecambe, between Carnforth and Barrow-in-Furness and also between Preston / Lancaster / Carnforth / Oxenholme Lake District and Windermere
ScotRail between Carstairs and Glasgow Central
TransPennine Express between Liverpool Lime Street / Manchester Airport and Glasgow Central, and also between Liverpool Lime Street / Manchester Airport and Edinburgh
Description
Engineering work is taking place between Preston and Lancaster / Oxenholme / Carlisle / Carstairs, closing various lines.
Avanti West Coast:
No trains will run between Preston and Glasgow Central / Edinburgh on the normal West Coast Main Line route.
Alterations to the train service:
1 train per hour will run between London Euston and Preston via Nuneaton.
1 train per hour will run between London Euston and Preston via Birmingham New Street.
A reduced frequency service will run between Preston and Carlisle (via Settle and Carlisle line). This will run approximately once every 2 hours. Some of these services will run between Birmingham New Street / Wolverhampton and Carlisle.
Trains that run between London Euston and Manchester Piccadilly / Liverpool Lime Street are not affected by this engineering work and will run to their normal timetable.
Rail replacement buses:
To help you complete your journey between Preston and Glasgow Central, Avanti West Coast are operating rail replacement buses on various routes as shown below. Please note that you may also need to use buses provided by other operators to complete your journey.
Saturday 11 April:
between Carlisle and Motherwell, calling at Lockerbie
Sunday 12 April:
between Carlisle and Glasgow Central between Preston and Lancaster
Monday 13 to Friday 17 April:
between Carlisle and Motherwell, calling at Lockerbie
Saturday 18 April::
between Preston and Carlisle
Sunday 19 April:
between Preston and Carlisle between Carlisle and Motherwell, calling at Lockerbie between Carlisle and Glasgow Central
Northern:
Saturday 11 and Monday 13 to Saturday 18 April:
Trains between Barrow-in-Furness and Manchester Airport will operate between Barrow-in-Furness and Lancaster only.
Trains between Windermere and Manchester Piccadilly will operate between Windermere and Oxenholme Lake District / Lancaster only.
Rail replacement buses will operate between Preston and Lancaster.
Sunday 12 April:
Trains between Barrow-in-Furness and Manchester Airport will operate between Barrow-in-Furness and Carnforth only.
Trains between Windermere and Oxenholme Lake District will operate to a reduced timetable.
Rail replacement buses will operate between Preston and Lancaster.
Sunday 19 April:
Trains between Barrow-in-Furness and Manchester Airport will operate between Barrow-in-Furness and Grange-over-Sands only.
Trains between Barrow-in-Furness and Manchester Airport will operate between Barrow-in-Furness and Grange-over-Sands only.
Rail replacement buses will operate between:
Preston and Lancaster
Grange-over-Sands and Lancaster
Heysham Port / Morecambe and Lancaster
Windermere and Oxenholme Lake District
ScotRail:
ScotRail services between Carlisle and Glasgow Central will be amended to support cross-border passengers. Some train services will be lengthened to accommodate increased demand.
ScotRail train services are altered as follows:
Saturday 11 and 18 April:
10:13 Glasgow Central to Carlisle will replace the 10:13 train from Glasgow Central to Kilmarnock and the 12:01 train from Dumfries to Carlisle
11:11 Carlisle to Dumfries will depart at 11:15 from Carlisle and will run later throughout
13:06 Carlisle to Glasgow Central will replace the 13:06 train from Carlisle to Dumfries and the 14:59 train from Kilmarnock to Glasgow Central
14:08 Carlisle to Glasgow Central will depart at 14:14 from Carlisle
20:10 Carlisle to Glasgow Central will replace the 19:24 train from Carlisle to Dumfries and the 20:49 train from Dumfries to Glasgow Central
Monday 13 to Friday 17 April:
08:54 Carlisle to Dumfries will depart at 09:15 from Carlisle and will run later throughout
10:13 Glasgow Central to Carlisle will replace the 10:13 train from Glasgow Central to Kilmarnock and the 12:01 train from Dumfries to Carlisle
11:13 Carlisle to Dumfries will depart at 11:15 from Carlisle and will run later throughout
13:06 Carlisle to Glasgow Central will replace the 13:06 train from Carlisle to Dumfries and the 14:59 train from Kilmarnock to Glasgow Central
14:08 Carlisle to Glasgow Central will depart at 14:14 from Carlisle
20:10 Carlisle to Glasgow Central will replace the 19:24 train from Carlisle to Dumfries and the 20:49 train from Dumfries to Glasgow Central
TransPennine Express:
Saturday 11 to Sunday 19 April:
There will be no trains running between Carlisle and Glasgow Central.
A TransPennine Express train service will operate between Glasgow Central and Edinburgh from Saturday 11 to Thursday 16 April.
Rail replacement buses will operate between Preston and Lancaster and between Carlisle and Edinburgh.
Avanti West Coast will provide some buses between Carlisle and Glasgow Central, though you may need to change between buses and trains to complete your journey.
Additional alterations on Sunday 12 April:
Rail replacement buses will operate between Lancaster and Oxenholme Lake District and between Preston and Carlisle.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Replacement bus travel advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use the Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
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Major engineering work during the Easter bank holiday period until Wednesday 8 April
During the Easter weekend major engineering work will be taking place at the following locations:
- Milton Keynes Central - London Euston: The main lines between Milton Keynes Central and London Euston will be closed until Wednesday 8 April inclusive for major improvement works. Services between Scotland, the northwest of England, the west Midlands and London will terminate at Milton Keynes Central. Buses will run between Milton Keynes Central and Bedford / Potters Bar where you can catch a train to and from an alternative central London station
- Preston - Glasgow Central / Edinburgh: Improvement works will be significantly disrupting train services until Monday 6 April inclusive. Travelling between these stations may require using replacement buses for part or all of your journey
- London Waterloo: A reduced train service will operate between London Waterloo and Clapham Junction until Monday 6 April inclusive while engineers carry out vital upgrade work. You may need to change trains at Clapham Junction for services to and from London Waterloo. Queenstown Road (Battersea) station will be closed throughout
Other significant engineering work may impact your journey plans in the Southampton area, to and from Cambridge, at London Fenchurch Street, and through Margate in Kent.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Major disruption between Shrewsbury / Stafford and Wolverhampton expected until the end of the day.
A tree on the railway in the Wolverhampton area means that lines between Shrewsbury / Stafford and Wolverhampton are blocked.
As a result, trains running through these stations may be cancelled, delayed by up to 60 minutes, revised or diverted.
Major disruption is expected until the end of the day.
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Major disruption: no trains between Southampton Central and Bournemouth and between Brockenhurst and Lymington Pier until approximately 10:00
Overrunning engineering works between Brockenhurst and Christchurch means that all lines are blocked. As a result, trains are unable to run between Southampton Central and Bournemouth, and between Brockenhurst and Lymington Pier and will be cancelled or revised.
Major disruption is expected until 10:00. Engineers are on site finishing off work, and lines are expected to re-open at 07:00.
Your ticket can be used, at no extra cost, for the following services:
- Bluestar 7 / 8 / 9 / 11 and 12 between Southampton, Millbrook, Redbridge and
- Bluestar 6 between Southampton, Totton, Ashurst Totton New Forest, Brockenhurst and Lymington
South Western Railway have arranged replacement buses to run on between Southampton Central towards Poole.
Replacement buses have been requested to run on the following routes:
- Poole towards Southampton Central
- Brockenhurst to Lymington Pier in both directions
Because your journey has been heavily disrupted, you can book your own taxi and claim the cost back. This applies until 06:30 for travel between any stations served by South Western Railway between Southampton Central and Weymouth and between Brockenhurst and Lymington Pier.
You will need to provide the following details to make a claim:
- Your full contact details
- The time and date of your journey
- The stations you travelled to and from
- A detailed description of the series of events that took place
- Copies of your train ticket/s and taxi receipt
If you need any help with your journey, please speak to a member of staff or use a help station.
You may be entitled to compensation if you experience a delay in completing your journey today.
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Avanti West Coast - Glasgow Central Continued Disruption
Glasgow Central’s high-level platforms (where Avanti West Coast trains run) remain closed with no trains able to run due to the impact of the nearby fire. Until at least Sunday 15 March, Avanti West Coast trains will start and end at Motherwell, which you can reach using ScotRail services from Glasgow Central low-level station (now reopened) or nearby stations.
The majority of our trains between Scotland and London are able to run normally to/from Motherwell and Edinburgh. Our other routes, such as to Manchester, Liverpool, Birmingham, and North Wales are unaffected by this disruption. We'll provide more information as soon as we can on the impact for next week.
What are my ticket options?
- Connections to Motherwell are available with ScotRail. You can use your existing ticket at no extra cost from Glasgow Central low level, or the neighbouring stations of Anderston and Argyle Street, to catch a direct train to Motherwell. From there, Avanti West Coast trains are running to and from London. Please allow extra time for your journey and check before you travel at the link below.
- You can also use your existing ticket at no extra cost on ScotRail services between Glasgow Queen Street and Edinburgh, with onward journeys south available from Edinburgh.
- Avanti West Coast tickets dated 8-17 March can be used at no extra cost on any Avanti West Coast train on the same route until the end of Tuesday 17 March.
- Passengers unable to travel due to the disruption can claim a refund for their unused ticket. Kindly contact here.
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Glasgow Central: low level services have resumed: major disruption to high level services expected until at least the end of the day on Sunday 15 March
Train companies affected: Avanti West Coast, Caledonian Sleeper, CrossCountry, ScotRail, TransPennine Express
A fire at a building near to Glasgow Central station meant the decision was taken to close the station.
Services are expected to resume from Glasgow Central low level this morning, Wednesday 11 March. However, Glasgow Central high level station will not reopen this week.
Please check back later this morning for further updates to services to / from Glasgow Central.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today.
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Avanti West Coast - No trains running to / from Glasgow Central - Check before Travel
Due to an emergency services incident at Glasgow Central station on Sunday 8 March, there will be no services running today (Monday 9 March).
An amended train service will run to Motherwell, enabling customers to connect with ScotRail services in the Glasgow area – including Argle Street which is nearby to Glasgow central. Trains to Edinburgh will continue to run but are also amended.
Avanti West Coast tickets dated 8-12 March can be used at no extra cost on any Avanti West Coast train until the end of Thursday 12 March.
Ticket acceptance is in place between:
- London Kings Cross – Edinburgh in both directions with London North Eastern Railway
- Birmingham New Street – Edinburgh in both directions with CrossCountry
- Edinburgh – Preston in both directions with Transpennine Express
- Glasgow Queen Street – Edinburgh and Motherwell – Argyle Street in both directions with Scotrail
Any customers who choose to abandon their journey as a result of this disruption can claim a full, fee-free refund from their original point of purchase.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today.
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Major disruption between Carstairs / Lanark and Glasgow Central expected until 12:30
Route(s) affected: Avanti West Coast between London Euston / Wolverhampton and Glasgow Central
CrossCountry between Plymouth and Glasgow Central
ScotRail between Edinburgh / Lanark and Glasgow Central, and also between Carstairs and Garscadden
TransPennine Express between Liverpool Lime Street and Glasgow Central
Description: The emergency services have safely carried out their work, allowing all lines between Carstairs / Lanark and Motherwell to reopen. Whilst service recovers, trains running between Carstairs / Lanark and Glasgow Central may still be cancelled, delayed by up to 25 minutes or revised.
Major disruption is expected until 12:30.
Avanti West Coast customer advice: If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's delayed or cancelled, you can request a full refund from where you bought your ticket.
ScotRail customer advice: Limited rail replacement buses are in operation between Lanark and Motherwell, they will run as follows:
- Buses will depart Lanark at xx:22 and xx:52 minutes past the hour, calling stations to Motherwell
- Buses will depart Motherwell at xx:25 and xx:55 minutes past the hour, calling stations to Lanark
You may use your ticket, at no extra cost on JMB Buses route 41 between Lanark and Hamilton.
Passenger may travel on the following alternative routes, at no extra cost:
- Between Motherwell and Glasgow Central via Whifflet
- Between Shotts and Glasgow Central
You can use your ticket, at no additional cost, on ScotRail services via any alternative route to your destination.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Major disruption between London Paddington and Heathrow Airport (13/02/2026)
There has been damage to the overhead electric wires between London Paddington and Heathrow Airport / Reading, disrupting journeys running between these stations.
Advice for Elizabeth line passenger:
Please allow for short-notice alterations and platform changes. Listen to Elizabeth line announcements or speak to a staff member for updates.
Eastbound services will not stop at Acton Main Line, West Ealing, Ealing Broadway, Southall, or Hanwell.
To assist you with your journey, you can use your ticket on the following services, at no extra cost:
- Great Western Railway services between London Paddington and Reading (please note, these services are also affected by this incident)
- London Underground via any reasonable route
- South Western Railway between London Waterloo and Reading
- London Buses via any reasonable route
Service alterations:
- Two trains an hour will run between Abbey Wood and Reading (these services will call additionally at Iver)
- Two trains an hour will run between Abbey Wood and Heathrow Terminals 4 / 5
- Services between Shenfield and Heathrow Airport will only run between Shenfield and London Liverpool Street / London Paddington
- Services between Abbey Wood and Maidenhead will be cancelled in full (you should instead use services between Abbey Wood and Reading, which will call at Maidenhead)
Advice for Great Western Railway Passenger:
To assist you with your journey, you can use your ticket on the following services, at no extra cost:
- Elizabeth line between London Paddington and Reading (please note, these services are also affected by this incident)
- South Western Railway between London Waterloo and Reading, and between Reading and Basingstoke
- Chiltern Railways between Oxford and London Marylebone
- London Underground via any reasonable route
To reduce congestion in the area, Great Western Railway are having to reduce their train service. Some services that normally run between London Paddington and Reading will be revised to either start their journey at Reading, or may terminate at Reading.
If your train is cancelled or starting from Reading, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost. If your train is being terminated at Reading, you can use your ticket, at no additional cost on the next available service to London Paddington.
Please consider postponing your journey until service returns to normal.
Advice for Heathrow Express customers:
A reduced half hourly service is in operation between London Paddington and Heathrow Terminal 5.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today.
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Disruption was experienced due to a fault with line side equipment between Grantham and Retford - Thursday 29 January
LNER experienced disruption on Thursday 29 January due to a fault with line side equipment between Grantham and Retford which resulted in the Northbound line being blocked. The line has since reopened and services are no longer affected by this problem.
You may be entitled to compensation if you experience a delay or you chose not to travel as your train was cancelled.
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LNER - Multiple Disruptive Incidents - Wednesday 28 January
LNER experienced multiple disruptive incidents yesterday which impacted LNER services due to a person being hit by a train between Peterborough and London Kings Cross in the early hours, a fault on a train between Leeds and Doncaster and, a fault with the signalling system between Peterborough and London Kings Cross.
You may be entitled to compensation if you experience a delay or you chose not to travel as your train was cancelled.
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Poor weather may impact your journey in England and Scotland until Friday 30 January
Route(s) affected: Various routes across England and Scotland
Description
Storm Chandra is expected to cause disruption across parts of the country today.
The Met Office have issued various yellow weather warnings for parts of England and Scotland for wind, rain, ice and snow. These warnings run through until the end of Thursday 29 January.
Trains running on various routes across the network may be impacted by the poor weather. Please check your entire journey in full if you plan to travel on any of the affected days.
The weather can impact the railway in a number of different ways:
- Heavy rain can overwhelm drainage systems, flooding tracks and slowing down trains
- Water runs off hard ground onto the tracks, while ballast can wash away, destabilising the track
- Heavy rain can also short-circuit power supplies for trains and cause signalling equipment to fail
- Strong winds can blow trees into infrastructure, damaging the overhead lines that power electric trains
- Speed restrictions may be implemented to ensure trains are able to run safely on the railway.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today.
Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Major disruption between Huddersfield and Manchester Victoria expected until 06:00 on Thursday 29 January
Route(s) affected
TransPennine Express between Newcastle and Liverpool Lime Street / Manchester Airport, between Saltburn / Redcar Central and Manchester Victoria, between York / Huddersfield and Manchester Victoria, between York / Huddersfield and Manchester Piccadilly, between Hull and Liverpool Lime Street, and between Wakefield Kirkgate and Manchester Piccadilly
Description
There was a fire in Standedge Tunnel on Sunday 25 January. Once the fire had been extinguished, damage to the tunnel structure was discovered that requires extensive repair work before the tunnel can be deemed safe for the passage of trains again.
As a result of this, some lines in the area are currently closed. Trains running between Huddersfield and Manchester Victoria will either be cancelled, delayed, revised or diverted via an alternative route, where this is possible.
Major disruption is expected to continue until 06:00 on Thursday 29 January.
Passenger advice:
The following routes will be subject to delays, alterations, short notice cancellations:
- Manchester Piccadilly - Huddersfield / York (stopper services)
- Manchester Victoria - Redcar Central
- Liverpool Lime Street - Newcastle
- Liverpool Lime Street - Hull
Where possible, trains will divert via the Calder Valley. Trains that divert between Leeds and Manchester Victoria will not call at Huddersfield, Slaithwaite, Marsden, Greenfield, Mossley or Stalybridge.
Passengers travelling between Dewsbury and Huddersfield please travel on the below train services between Dewsbury and Brighouse to connect with the rail replacement bus service between Brighouse and Huddersfield.
The Manchester Airport to Redcar Central services will call additionally at Brighouse, in both directions. From Brighouse, connections can be made to Huddersfield via rail replacement bus services.
What should I do?
You can use your ticket at no extra cost on the following services in both directions:
- Northern services between Sheffield and Leeds / Huddersfield, Manchester Victoria and Stalybridge
- CrossCountry services between Leeds and Sheffield until the end of the day
- TransPennine Express and East Midlands Railway services between Sheffield and Manchester Piccadilly / Liverpool Lime Street
- LNER services between York and Doncaster until the end of the day
- Metrolink services between Manchester Piccadilly and Manchester Victoria / Manchester Airport
Passengers travelling to and from Huddersfield, please travel via Brighouse where replacement bus services are in operation between Brighouse and Huddersfield, in both directions.
Rail replacement transport:
Between Brighouse and Huddersfield:
- Brighouse to Huddersfield departing at XX:05 every hour from 06:05 until 22:05
- Huddersfield to Brighouse departing at XX:30 every hour from 06:30 until 22:30
Between Huddersfield and Stalybridge / Manchester Piccadilly:
- Manchester Piccadilly to Huddersfield calling at Stalybridge, Mossley, Greenfield, Marsden and Slaithwaite departing at XX:00 every hour from 06:00 until 22:00
- Huddersfield to Manchester Piccadilly calling at Slaithwaite, Marsden, Greenfield, Mossley and Stalybridge departing at XX:00 every hour from 06:00 until 22:00 and then an additional 22:45 service
Please be advised other operators are likely to be busy and travelers may experience overcrowding on services.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Wintry weather and Storm Goretti to affect services across England, Scotland and Wales until Friday 9 January
Route(s) affected
Across various routes in England, Scotland and Wales
Description
The Met Office have issued yellow and amber weather warnings for snow, ice, rain and wind that may affect services across England, Wales and Scotland until the end of the day on Friday 9 January.
Storm Goretti has been named and will bring strong winds and snow to some parts of England and Wales. Services will be impacted today, 8 January and on Friday 9 January.
If you are travelling on any of the affected days you are strongly advised to check your full journey before you travel.
Stay safe on the rail network in these snowy and icy conditions. Don't rush, hold the handrail on stairs and escalators, and use the lift if you've got heavy luggage, bikes or pushchairs.
At present, the following train companies are expecting to be significantly affected by the poor weather:
- Avanti West Coast
- CrossCountry
- East Midlands Railway
- London Northwestern Railway
- Transpennine Express (Manchester to Sheffield route)
- Transport for Wales
- West Midlands Railway
The forecast weather may cause trains to be disrupted:
- In very cold weather, snow and ice can build up on the tracks blocking points, the equipment that allows trains to move between tracks
- Ice can coat the electrified third rail and overhead power cables, preventing trains from drawing the power they need to run and leaving them stranded
- Icicles on tunnels, bridges and other structures can also damage trains and overhead power cables
- In very snowy weather where snow lies deeper than 30cm, trains can’t run safely unless they have been fitted with snow ploughs.
Compensation:
You are entitled to compensation if you experience a delay in completing your journey.
Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Major disruption between London Paddington and Heathrow Terminal 5 / Reading until the end of the day.
Route(s) affected
Elizabeth line services to / from London Paddington
Great Western Railway services to / from London Paddington
Heathrow Express between London Paddington and Heathrow Terminal 5
Description
Multiple incidents are severely disrupting services between London Paddington and Heathrow Terminal 5 / Reading. A significantly reduced service is operating between these stations.
The incidents are as follows:
- There is damage to the overhead electric wires between London Paddington and Acton Main Line
- A freight train had broken down at a critical location outside a junction near Reading - this is now on the move
Therefore, trains may be cancelled, severely delayed by up to 45 minutes, or revised. Major disruption is expected until the end of the day.
Elizabeth line customer advice:
Elizabeth line are running a limited reduced service. Some services have been altered as follows:
- Services between Shenfield and Heathrow Terminal 5 will run between Shenfield and London Liverpool Street
- Two trains per hour are scheduled to run between London Paddington and Heathrow Terminal 4, however, these are experiencing significant delays
Customers requiring Heathrow Airport Terminal 5 are advised to take services to Heathrow Terminal 4 and change at Heathrow Terminals 2 & 3 for Heathrow Express services to Terminal 5. Alternatively, passengers may travel to Heathrow on the London Underground Piccadilly line at no additional cost.
To help you complete your journey, you can use your ticket at no extra cost on:
- London Underground services via any reasonable route
- London Buses and local buses between London Paddington and Heathrow Airport / Reading
- Docklands Light Railway services via any reasonable route
- Southeastern services between Abbey Wood and London Terminals
- Thameslink services between Abbey Wood and Farringdon
- South Western Railway services between London Waterloo and Reading
Great Western Railway customer advice:
Services are on the move again following the broken down freight train. The overhead wire damage requires ongoing repairs which are expected to continue until the end of the day. Therefore, only one line is available for trains to use.
Local stopping services between that run London Paddington and Didcot Parkway will only run between Reading and Didcot Parkway.
Most of longer distance Intercity services will continue to run between London Paddington and Reading, but may be subject to delay and some services between London Paddington and Newbury, Cardiff Central, Bristol Temple Meads and Oxford may not run.
To help you complete your journey, your ticket can be used at no extra cost on:
- Chiltern Railways between London Marylebone and Oxford
- Elizabeth line between London Paddington and Reading (please note that Elizabeth Line services have also been affected by these incidents today, so may be subject to disruption)
- London Underground Bakerloo line to London Waterloo and London Marylebone
- South Western Railway between London Waterloo and Reading
If you travel from a station on one of the routes suggested, your rail ticket will be valid to travel back to the same station later in the day.
Heathrow Express customer advice:
A half hourly service will be in operation.
You might want to consider postponing your journey until services return to normal.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Major engineering work during the Christmas and New Year period
Network Rail carry out essential improvement and engineering work across the rail network during the Christmas and New Year period as fewer people usually travel by train.
This year the following major engineering work will be taking place:
- No trains will run to or from the main London Liverpool Street station from Saturday 27 December to Thursday 1 January. Greater Anglia trains will terminate at, and start back from Stratford (London), London Overground will terminate trains at, and start back from London Fields
- No trains will run to or from London Waterloo station or Vauxhall on Saturday 27 December and Sunday 28 December. Trains will start from and terminate at Clapham Junction or other stations. A limited service will run to and from London Waterloo from Monday 29 December to Sunday 4 January
- Buses will replace trains between Milton Keynes Central and Rugby / Northampton from Saturday 27 December to Sunday 4 January. Journeys on the West Coast Main Line between London Euston and the Midlands / North West England / Scotland will be significantly disrupted by this work, with extended journey times
- No trains will run between Cambridge and Cambridge North, Bury St Edmunds and Stansted Airport from Saturday 27 December to Sunday 4 January. Significant changes will be made to journeys in the Cambridge area and a journey to and from Cambridge station will involve using a replacement bus
- Amended service between Leeds and York from Saturday 27 December to Sunday 25 January. Train services on the main route between these cities will be amended
- Buses will replace trains between Dalmuir and Balloch / Helensburgh from Friday 26 December until Wednesday 31 December. This also impacts services to Oban / Fort William / Mallaig which will run from Crianlarich instead of Glasgow Queen Street
- Amended service between Preston and Carlisle from Thursday 1 January to Wednesday 14 January. Journeys through this part of the West Coast Main Line will be significantly disrupted, with train diversions and buses replacing trains
- Buses will replace trains between Carlisle and Lockerbie from Thursday 1 January to Wednesday 14 January. Journeys on the West Coast Main Line between Carlisle and Glasgow / Edinburgh will be disrupted
There will also be improvement projects at numerous other locations. You can find details of all the engineering work that is taking place on our Status and Disruptions page.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Rail Replacement Services:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page .
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Poor weather may impact your journey across England, Scotland and Wales until Saturday 15 November
There are yellow and amber weather warnings in place for heavy rain and strong winds associated with Storm Claudia today (Friday 14 November) and tomorrow (Saturday 15 November). These warnings cover Wales, the Midlands and southern England.
Please check your entire journey before you travel today and on Saturday.
Current weather-related disruptions:
- Flooding between Exeter St Davids and Barnstaple
- Blanket emergency speed restrictions on some ScotRail routes
- Poor weather to impact Avanti West Coast services today
- Poor weather to affect various TransPennine Express services until Saturday 15 November
- Poor weather to affect various CrossCountry services today
- Poor weather to impact Chiltern Railways services today
- Poor weather to impact East Midlands Railway services today
- Poor weather to affect various Northern services until Saturday 15 November
- Poor weather to impact London Northwestern Railway and West Midlands Railway services today
Why might my journey be disrupted?
The forecast inclement weather may cause trains to be disrupted in different ways:
- Heavy rainfall can cause flooding that results in tracks being underwater and embankments being damaged
- Flooding can affect points, which allow trains to move from one line to another, and electrical systems
- Strong winds can blow trees into infrastructure, damaging the overhead lines that power electric trains
- Speed restrictions may be imposed for safety reasons, extending journey times
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey.
Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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RDG: No Chiltern Railways services between Aylesbury Vale Parkway and London Marylebone via Amersham on Saturday 25 and Sunday 26 October
Route(s) affected
Chiltern Railways between Aylesbury Vale Parkway / Aylesbury and London Marylebone
Description
Engineering work is taking place in the Coventry area, affecting all train operators that run through this station.
Chiltern Railways are not directly affected by these engineering works. However, whilst fewer trains are able to run via Coventry all weekend, the route between Birmingham and London Marylebone is expected to be extremely busy.
To enable an increased number of trains to run between Birmingham and London Marylebone, the trains which run between Aylesbury Vale Parkway and London Marylebone via Amersham have been taken out of service and will run to / from Birmingham instead.
To help with your journey, replacement buses will run between Aylesbury Vale Parkway and Amersham. You can also use London Underground Metropolitan line services between Amersham and Baker Street.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner.
You can plan your journey on London Underground by using the Transport for London Journey Planner.
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use the Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
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RDG: Industrial action to affect CrossCountry on Saturday 1 November
Route(s) affected
Across the CrossCountry network
Description
Industrial action by the RMT union is planned to take place at CrossCountry on Saturday 1 November.
Tickets for travel on Saturday 1 November are valid for travel from Friday 31 October up to and including Tuesday 4 November. This applies to customers completing their rail journeys wholly with CrossCountry, as well as journeys to, from or via CrossCountry services and connecting operators.
Engineering work is planned over the weekend, which will also impact which CrossCountry services will run, including around Coventry, Ely and York.
Customer advice:
The following routes will have no service:
- Penzance / Plymouth / Paignton and Bristol
- Cardiff and Gloucester
- Birmingham / Leicester and Cambridge / Stansted Airport
- Derby and Nottingham
- Edinburgh and Glasgow / Aberdeen
The following routes will have an extremely limited service:
- Bristol and Birmingham
- Reading and Birmingham
- Birmingham and Derby
- Birmingham and Manchester
- Newcastle and Edinburgh
Services will also start later and finish much earlier, with the last services terminating by around 18:00.
Some services will extend from Derby to York, from Reading to Bournemouth, and from Newcastle to Darlington.
Additional information:
The strike action coincides with the opening of Christmas markets in some places on the CrossCountry network, with town and city centres expected to be particularly busy.
Further information, including FAQs, can be found on CrossCountry's Industrial Action page.
Check before you travel:
Online journey planners are expected to show correctly from Monday 27 October. Please check back on or after this date.
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RDG: Industrial action by the RMT union is expected to affect on CrossCountry 18th October 2025
Industrial action is taking place on Saturday 18 October 2025, all customers are advised to check their journey before travel here
If your train is still running as planned, you don’t need to do anything; we recommend you check your journey before travel.
If your train is no longer running, existing tickets from Saturday 18 October or Sunday 19 October 2025 will be valid on same train company from Friday 17 October 2025 through to & including Tuesday 21 October 2025 in the same class of travel, to the original destinations.Tickets do not need to be rebooked if you want to travel during this period however a new reservation is recommended as we expect services to be busy. You can check for new reservations locally at station.
Get a refund: If you decide not to travel, you need to submit refund before travel date via Contact Us webpage.If you cannot travel due to train cancellation, you need to submit refund request within 28 days of the travel date via Contact Us.
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Major disruption between London Paddington and Heathrow Airport / Reading expected until 17:00
A train has broken down between Ealing Broadway and West Ealing which has resulted in some lines being blocked between these stations. A rescue train is needed to assist the broken-down service as the fault cannot be rectified.
Trains between London Paddington and Heathrow Airport / Reading may be cancelled, severely delayed by up to 75 minutes or revised.
Major disruption is expected until 17:00.
Advice for Elizabeth line customers:
Trains will be revised as follows:
- Two trains per hour will run between Abbey Wood and Reading (calling additionally at Iver)
- Two trains per hour will run between Abbey Wood and Heathrow Terminals
- Trains between Shenfield and Heathrow Airport will run between Shenfield and London Liverpool Street / London Paddington
- Trains between Abbey Wood and Maidenhead will be cancelled
You may use your ticket on the following operators at no extra cost:
- Great Western Railway between London Paddington and Reading (these services are also affected)
- Local buses between London Paddington and Heathrow / Reading
- London Underground via any reasonable route
- South Western Railway between London Waterloo and Reading
- Southeastern between London Terminals and Abbey Wood
- Thameslink between Farringdon and Abbey Wood
- Docklands Light Railway via any reasonable route
- Heathrow Express services between London Paddington and Heathrow Terminals
Please allow for short notice alterations and platform changes and listen to Elizabeth line station announcements or ask a member of staff for further information.
Advice for Great Western Railway customers:
A reduced number of trains will run between London Paddington and Reading. Therefore, trains will be revised as follows:
- London Paddington - Newbury services will run Reading - Newbury only. Customers will need to travel to Reading by alternative services where running
- London Paddington - Didcot Parkway services will run Reading - Didcot Parkway only. Customers travelling to London Paddington, Slough or Maidenhead will need to change at Reading
You may use your ticket on the following operators at no extra cost:
- Chiltern Railways between London Paddington and Beaconsfield / Oxford
- Elizabeth line services between London Paddington and Reading. These services call at Slough, Maidenhead and Twyford. Please note, these services may also be disrupted
- London Underground via any reasonable route
- South Western Railway between London Waterloo and Windsor & Eton Riverside (customers at Windsor & Eton Central are advised to travel the short distance to Windsor & Eton Riverside to connect with these trains)
Customers travelling between London and Oxford are advised to use Chiltern Railways services stated above.
Customers travelling Marlow / Bourne End and London are advised to travel to Beaconsfield and use Chiltern Railways to complete their journeys as trains are disrupted at Maidenhead.
You might want to consider postponing your journey until services returns to normal.
Additional information:
A train has developed a fault on the high-speed line which runs from London Paddington towards Reading.
The broken down service required an evacuation to take place before a rescue train can attach. This has resulted in some congestion, causing further delays.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Major disruption between Colchester and Manningtree is expected until 12:00
Due to trees blocking the railway between Colchester and Manningtree some lines are blocked. Train services running through this station will be cancelled, majorly delayed by up to 60 minutes or revised.
Customer overview:
Network rail engineers are at the affected area.
Currently Network Rail have blocked the lines towards London again, whilst an evacuation of customers and the rescue of the 06:00 Norwich to London Liverpool street service is carried out.
Services between Colchester and Clacton-on-Sea will begin to run.
Some services are running from Colchester towards Ipswich and Norwich.
Network Rail staff have cut back the tree, and have tried to re energise the power. However there is tree debris caught on the overhead wire equipment of the 06:00 Norwich to Liverpool street service, which is London side of Colchester. This service needs to be rescued.
Limited rail replacement buses are running between Colchester and Ipswich. Please note that journey times will be extended.
Expect delays due to road traffic.
Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.
Specific train service alterations and live departure boards are available to help plan your journey.
You can check your next train and alternative options using the live map.
Check before you travel:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information.
You can find the pick-up and set-down location of rail replacement services by checking station signage .
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Industrial Action to affect CrossCountry services from Saturday 23 August until Monday 25 August
Route(s) affected
CrossCountry routes
Description
Industrial Action by the RMT union on Saturday 23 August and Monday 25 August will mean a significant reduction in CrossCountry services operating on those days.
In addition, CrossCountry anticipate that there will be train cancellations on Sunday 24 August, with services that do run expected to be extremely busy.
Please continue to check your journey before travelling.
Ticket information:
If your CrossCountry train is cancelled, rescheduled, or significantly disrupted after you’ve bought your ticket and you decide not to travel, you are entitled to a full refund where no admin fee will be charged. This applies for both tickets if you hold two single tickets for a return journey e.g. Advance fares. You can contact us here.
Passenger Assistance:
CrossCountry will still operate both booked and un-booked Passenger Assistance services on the affected days for passengers that require this.
Check before you travel:
If you're travelling on 23, 24 or 25 August, services are subject to change. Please re-check your journey using the National Rail Enquiries real-time Journey Planner nearer to your travel date.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Disruption between Par and Newquay expected until the end of the day on 16th August 2025
Route(s) affected
Between London Paddington / Bristol Parkway / Exeter St Davids / Plymouth / Par and Newquay
Description
A fault with the signalling system between Par and Newquay means all lines are blocked. As a result, trains running between these stations may be cancelled.
This is expected until the end of the day.
Passenger advice:
Rail replacement transport has been requested. More details will be provided once this is confirmed.
Please check the stations Onward Travel Information poster and wait for replacement road transport at the designated stop.
Rails replacement road transport may run later than the advertised train times owing to the additional time taken by road between stations and the time required for loading and unloading at each stop.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use the Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on National Rail find a Station page .
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Storm Floris may impact your journey today: check before you travel
The Met Office has issued yellow and amber weather warnings for today. Storm Floris will bring strong winds, potentially in excess of 70mph, and heavy rain to some parts of northern England, northern Wales and Scotland.
Stormy weather can severely impact the railway, with journey delays and cancellations.
- Heavy rain can overwhelm drainage systems, flooding tracks and slowing down trains
- High winds can mean trains have to run at slower speeds than usual to operate safely
- Strong winds can bring down trees and other debris that blocks tracks and damages power lines
It is likely that speed restrictions and alterations will be in place, and your journey may take longer.
Some train operators have issued a do not travel message for services today affecting services in the north of England and Scotland.
We are aware of the following weather-related disruptions from the following train operating companies:
- Storm Floris will affect Avanti West Coast services today: do not travel north of Preston
- Storm Floris will affect Caledonian Sleeper today
- Storm Floris will affect CrossCountry services today: do not travel to / from Scotland
- Storm Floris will affect LNER services today: do not travel north of Newcastle
- Storm Floris will affect Lumo services today: do not travel north of Newcastle
- Storm Floris will affect ScotRail services today
- Storm Floris will affect TransPennine Express services today: do not travel north of Carlisle / Newcastle
Please plan ahead and check before you travel.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Major disruption between Milton Keynes Central and London Euston expected
Route(s) affected
Avanti West Coast services between Birmingham New Street / Blackpool North / Chester / Edinburgh / Glasgow Central / Holyhead / Lancaster / Liverpool Lime Street / Manchester Piccadilly / Wrexham General and London Euston
London Northwestern Railway services between Birmingham New Street / Crewe / Milton Keynes Central / Tring and London Euston
Description
Lines have reopened following the emergency services dealing with an incident between Milton Keynes Central and London Euston. Trains running between these stations may still to be cancelled, delayed by up to 120 minutes or revised.
Major disruption is expected until 16:00.
Passenger advice:
Avanti West Coast
To assist you with your journey your ticket will be accepted, at no extra cost, on the following alternatives:
- Chiltern Railways between Birmingham Moor Street and London Marylebone
- CrossCountry between Reading and Edinburgh
- East Midlands Railway between Sheffield / Derby and London St Pancras International
- Great Western Railway between Reading and London Paddington
- LNER between Edinburgh and London Kings Cross
- London Northwestern Railway between Liverpool Lime Street and Birmingham New Street, also between Birmingham New Street / Crewe and London Euston
- London Overground between Watford Junction and London Euston
- Northern between Carlisle and Newcastle, between Blackpool and Preston, also between Manchester and Leeds
- ScotRail between Glasgow Central / Glasgow Queen Street and Edinburgh
- TransPennine Express between Manchester and Leeds
If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
London Northwestern Railway
Rail replacement transport is running between Northampton and Milton Keynes Central, and between Milton Keynes Central and Watford Junction.
To assist you with your journey your ticket will be accepted, at no extra cost, on the following alternatives
- Arriva Buses routes:
- 500 between Tring, Berkhamstead, Hemel Hempstead, Apsley, Kings Langely and Watford
- F70/F77 between Milton Keynes, Bletchley and Leighton Buzzard
- 150 between Milton Keynes and Leighton Buzzard
- Chiltern Railways between Birmingham Moor Street, Leamington Spa, Banbury, Bicester, Aylesbury and London Marylebone
- CrossCountry between:
- Birmingham, Wolverhampton, Stafford and Stoke-on-Trent
- Birmingham, Nuneaton and Leicester (to connect with East Midlands Railway services to London St Pancras International)
- Birmingham New Street, Leamington Spa, Banbury, Oxford and Reading (to connect with GWR services to London Paddington)
- Tamworth and Derby (to connect with East Midlands Railway services to London St Pancras International)
- London Northwestern Railway between:
- Bedford and Bletchley, to connect with services to London St Pancras International
- St Albans Abbey and Watford Junction, to connect with services to London St Pancras International
- London Overground between London Euston and Watford Junction
- London Underground:
- Circle / Hammersmith & City line: Kings Cross/St Pancras - Euston Square - Baker Street (for Marylebone) - Paddington
- Metropolitan line: Kings Cross/St Pancras, Euston Square, Baker Street, Chesham, Rickmansworth, Watford Tube and Amersham
- Thameslink between Bedford, Luton, Luton Airport Parkway - St Albans City - London St Pancras International
- West Midlands Railway between:
- Nuneaton, Coventry and Leamington Spa
- Worcester and Birmingham New Street
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on National Rail find a Station page .
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Disruption between Edinburgh and Dunbar / Newcastle 28th July.
Route(s) affected:
CrossCountry between Aberdeen / Glasgow Central and Plymouth, and also between Edinburgh and Leeds / Birmingham New Street / Bristol Temple Meads / Plymouth / Penzance
LNER between Aberdeen and Leeds / London Kings Cross, between Edinburgh and Newcastle / Doncaster / London Kings Cross, and also between Berwick-upon-Tweed and London Kings Cross
Lumo between Edinburgh and London Kings Cross
TransPennine Express between Edinburgh and Newcastle
Description:
Lines have reopened following a failure of the electricity supply between Edinburgh and Prestonpans earlier this morning.
Trains between Edinburgh and Dunbar / Newcastle are returning to normal but may still be cancelled, revised or delayed by up to 60 minutes as a result.
Major disruption is expected until 12:00.
CrossCountry customer advice:
You can use your ticket on the following services at no extra cost:
- The two CrossCountry operating before and after your cancelled service
- Avanti West Coast between Edinburgh and Birmingham New Street
- ScotRail between Glasgow Central / Glasgow Queen Street and Edinburgh
- Northern between Preston and Manchester Piccadilly / Leeds / York
- TransPennine Express between Glasgow Central and Manchester Piccadilly
- LNER between Newcastle and Edinburgh in that direction only
If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.Unfortunately, any seat reservations will not be carried over to another train, but Coach B, H and L are our unreserved coaches on CrossCountry services (where available) so please head to them.
LNER customer advice:
You can use your ticket on the following services at no extra cost:
- Avanti West Coast between Glasgow Central / Edinburgh and London Euston
- CrossCountry between Edinburgh / Newcastle and York, Leeds / Doncaster
- Great Northern between Peterborough, Stevenage and London Kings Cross
- Northern between Carlisle and Newcastle
- ScotRail between Glasgow Central and Edinburgh
- TransPennine Express between Newcastle / York and Leeds, Manchester
- Thameslink between Peterborough, Stevenage and London Kings Cross
Please see the alternative route map for more details.
Rail replacement transport is being sourced to run between Edinburgh and Newcastle.
Lumo customer advice:
You should continue to travel as planned; however, your journey may be delayed by 90 minutes.
ScotRail customer advice:
You can use your ticket, at no additional cost, on ScotRail services via any alternative route to your destination.
If you have had to drive to another station your ticket will be valid to collect your car on your return journey. Speak to a member of staff to validate your ticket.
Further information:
Failure of the electricity supply, linked to damage to the overhead line equipment, was disrupting services running from Edinburgh towards Dunbar and Berwick-upon-Tweed. Network Rail staff have rectified the issue and all lines have reopened.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use the National Rail Replacement Services page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Major disruption at London Waterloo today, 21th July 2025.
A fault with the signalling system at London Waterloo means some lines are blocked. As a result, trains running to and from the station may be severely delayed or cancelled.
Major disruption is expected until 10:30.
Passengers are informed of a signalling problem at London Waterloo. This means that trains are unable to use platforms 1 to 14.
Passengers are advised NOT TO TRAVEL to and from this station until further notice.
Services in and out of London Waterloo will be subject to cancellations, platform changes and major service alteration. Please check before boarding your service for platform change.
To assist you with your journey your ticket will be accepted, at no extra cost to yourself, on the following services until further notice:
- London Buses between, London Waterloo - Clapham Junction - Wimbledon - Surbiton - Kingston - Hampton Court - Weybridge - Epsom - Shepperton
- Falcon Buses routes:
- 28 between Guildford - Worplesdon - Brookwood - Woking
- 436 between Woking - West Byfleet - Byfleet & New Haw - Weybridge
- 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
- 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
- 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
- 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
- Stagecoach South routes:
- 20 Portsmouth stations - Hilsea - Cosham - Havant
- 21 between Portsmouth stations - Hilsea
- 23 between Portsmouth stations - Hilsea - Cosham - Bedhampton - Havant
- 34 between Guildford and Woking
- 35 between Guildford and Woking
- 700 Portsmouth stations - Hilsea - Havant
- Morebus routes:
- M1 and M2 between Bournemouth - Branksome - Parkstone - Poole
- 8 and 9 between Poole and Hamworthy
- 16 and 17 between Bournemouth - Branksome - Parkstone - Poole
- 20 between Bournemouth - Branksome - Parkstone - Poole
- N1 & N2 between Christchurch - Bournemouth - Poole
- 30 between Wareham - Wool - Dorchester - Weymouth
- 40 between Poole and Wareham
- Newbury & District 730 / 731 between Basingstoke - Frimley - Camberley - Bagshot - Heathrow T5 (for London Underground Piccadilly line or Elizabeth line connections into London)
- London Underground:
- between Wimbledon - Richmond - London Waterloo
- between London Paddington and London Waterloo
- between London Victoria and London Waterloo
- CrossCountry between Reading and Bournemouth
- Southern:
- Between Portsmouth Harbour and London Victoria
- Between Southampton Central and Havant
- Between Dorking and London Victoria
- Great Western Railway:
- Between Guildford and Reading
- Between London Paddington and Exeter St Davids
- Between Basingstoke and Reading
- Between Salisbury and Westbury
- Between Weymouth and Westbury
Due to the level of disruption any unused tickets valid for today 21 July will be valid for travel tomorrow 22 July.
For further information or onward travel advice please speak to a member of staff or use a station help point.
If you would prefer to use local buses to continue your journey, please check locally. South-Western Railway tickets are not valid on local buses unless stated above.
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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Reduced London Northwestern Railway service on some routes today, 5th July 2025.
Route(s) affected
Some London Northwestern Railway routes
Description:
There is a shortage of train crew available on some London Northwestern Railway routes today.
As a result of this, the following routes will be disrupted:
Bletchley - Bedford
Watford Junction - St Albans Abbey
Disruption is expected until the end of the day.
Customer advice:
Bletchley - Bedford
To assist you with your journey, your ticket will be accepted, at no extra cost, on the following alternatives:
East Midlands Railway between London St Pancras International and Bedford
Thameslink between London St Pancras International and Bedford
London Northwestern Railway between London Euston and Bletchley
Rail replacement buses will operate in place of cancelled services.
Watford Junction - St Albans Abbey
To assist you with your journey your ticket will be accepted, at no extra cost, on Arriva Buses 321.
Rail replacement transport is in operation between Watford Junction and St Albans Abbey.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use the Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on Find a Station page page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
You can contact us here for more information.
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30th June 2025: No trains between Carlisle and Glasgow Central/Edinburgh
Avanti West Coast between London Euston / Birmingham New Street / Wolverhampton and Glasgow Central, and between London Euston / Birmingham New Street and Edinburgh.
TransPennine Express between Manchester Airport and Glasgow Central / Edinburgh, and between Liverpool Lime Street and Glasgow Central.
Description:
Damage to the overhead electric wires between Lockerbie and Carstairs means that all lines are blocked. Trains are unable to run between Carlisle and Glasgow Central / Edinburgh and will be cancelled or revised.
Major disruption is expected until the end of the day.
Advice for Avanti West Coast customers:
Avanti West Coast are advising customers NOT TO TRAVEL on the following routes:
- North of Carlisle
- Southbound from Edinburgh / Glasgow Central
If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train is delayed or cancelled, you can request a full refund from where you bought your ticket.
Advice for TransPennine Express customers:
TransPennine Express are strongly advising customers NOT TO TRAVEL north of Carlisle. There are no trains running between Carlisle and Glasgow Central / Edinburgh in both directions and no replacement buses.
Trains between Liverpool Lime Street and Glasgow Central will run only between Liverpool Lime Street and Carlisle.
Trains between Manchester Airport and Glasgow Central / Edinburgh will run only between Manchester Airport and Carlisle.
You can use your ticket on board the following services at no extra cost:
- Avanti West Coast services between Carlisle and Preston (and between Scotland and Preston in both directions once the line reopens)
- ScotRail services between Glasgow stations and Edinburgh
- Northern services between Manchester Airport and Lancaster
You can also use your ticket to travel on the following services, however due to earlier disruption on these routes, these services are expected to be busy and may be delayed by up to 60 minutes: :
- TransPennine Express services between Edinburgh and Manchester via York
- LNER or CrossCountry services between Edinburgh and York
- LUMO services between Edinburgh and Newcastle
- Northern services between Carlisle and Newcastle
If you have purchased a ticket and your journey has been affected by this disruption, you can use your ticket dated today (30/06/2025)- to travel tomorrow (01/07/2025) at no extra cost. Alternatively, if the train you intended to travel on is cancelled or you are unable to complete your journey then you can apply for a refund from your point of purchase.
Additional information:
A fallen tree has damaged the overhead electric wires in the Beattock area.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
You can contact us here for more information.
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Amended early morning LNER service from Leeds to Edinburgh / Aberdeen on Saturday 7 and Sunday 8 June. (Updated on 07th June)
Route(s) affected
Between Leeds and Edinburgh / Aberdeen
Description
Engineering work is taking place in the Leeds area, closing some lines.
On Saturday, the 07:08 from Leeds to Aberdeen will instead start from York at 07:35.
On Sunday, the 08:30 from Leeds to Edinburgh will instead start from York at 09:00.
Please note, CrossCountry, Northern and TransPennine Express services between Leeds and York are also affected by this engineering work.
You can contact us here for more information.
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Amended services between Leeds and York on Saturday 7 and Sunday 8 June (Updated on 07th June)
Route(s) affected
CrossCountry between Plymouth and Edinburgh / Glasgow Central / Dundee, between Penzance / Bristol Temple Meads / Birmingham New Street and Edinburgh, and between Reading and Newcastle
Northern between Blackpool North and York, and between Leeds and York (via Garforth) / Selby / Hull
TransPennine Express between Liverpool Lime Street / Manchester Victoria / Leeds and Hull, between Liverpool Lime Street and Edinburgh, between Manchester Airport and York / Scarborough / Redcar Central / Saltburn, between Manchester Victoria and York / Scarborough / Redcar Central / Newcastle
Description
Engineering work is taking place between Leeds and York, closing all lines.
Please note, early morning LNER services between Leeds and York are also affected by this engineering work.
CrossCountry:
A reduced service will call at Wakefield Westgate and Leeds. No trains will run between Leeds and York.
You should use alternative services between Leeds and York.
Northern:
Buses will replace trains between Leeds and York / Selby.
TransPennine Express:
Trains will be diverted to run via Castleford, extending journey times.
An amended service will run between:
Dewsbury and Hull (via Castleford)
Dewsbury and Redcar Central (via Castleford)
Leeds and Newcastle (via Castleford)
York and Scarborough
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use the Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on Find a Station page page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
You can contact us here for more information.
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Industrial action to affect CrossCountry services from Monday 9 June until Saturday 25 October (Updated on 07th June)
Industrial action has been announced by the RMT Union which will affect CrossCountry services from Monday 9 June until Saturday 25 October. Short-notice changes are expected to their timetable.
CrossCountry aim to run as many services as possible. However, restrictions on when RMT members can work will mean more cancellations than usual over this period.
You can check for on the day updates using CrossCountry's service updates page.
Further information can be found on CrossCountry's industrial action page.
Check before you travel:
The National Rail Enquiries real-time Journey Planner is not reflecting these changes. The amendments will be updated each night for the following day's service.
There may also be on the day cancellations in addition to these changes.
Compensation
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
You can contact us here.
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No trains between Shepherds Bush and Watford Junction from Saturday 3 until Monday 5 May. (Updated on 3rd May 2025)
Route(s) affected:
Between East Croydon and Watford Junction
Description
Engineering work is taking place between Shepherds Bush and Watford Junction, closing all lines.
No Southern trains will run between Shepherds Bush and Watford Junction.
You should use alternative London Overground trains between Clapham Junction and Willesden Junction. Or alternatively, Southern trains between Clapham Junction and London Victoria, London Underground between London Victoria and London Euston and London Northwestern Railway or London Overground trains between London Euston and Watford Junction.
National Rail ticket acceptance will be in place at no extra cost between:
• London Euston and Watford Junction (London Northwestern Railway)
Paper ticket acceptance will be in place at no extra cost on London Underground / Overground trains:
• Victoria – Euston (Victoria line) •Victoria – Shepherds Bush (Circle and Central line) •Victoria – West Brompton (District line) •Oxford Circus – Harrow & Wealdstone (Bakerloo line) •Clapham Junction – Willesden Junction (Mildmay line) •London Euston – Watford Junction (Lioness line)
Journey times will be increased on the alternative route via central London and Euston.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
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Major engineering work during the Early May bank holiday weekend. (Updated on 3rd May 2025)
Route(s) affected:
Various routes
Description
There are lots of planned essential engineering works and upgrades taking place during the Early May bank holiday weekend, from Saturday 3 May to Monday 5 May, as Network Rail works to improve the railway. Network Rail carry out essential improvement and engineering work across the rail network during this time as fewer people usually travel by train.
In addition, some train companies will be making changes to their timetable, and to some train times, to match services to the number of customers travelling.
If you are travelling during the bank holiday weekend, please check your journey before you travel to avoid any disappointments. You may find the Travel Summary useful, it contains lots of useful advice to help you be in the know before you go.
During the Early May weekend major engineering work will be taking place at the following locations:
• London Euston: lines to and from London Euston will be closed on Sunday 4 and Monday 5 May. Alternative ways of getting to and from central London will be available from the north west, Birmingham, Milton Keynes and Watford. An amended service will operate on Saturday 3 May
• London Victoria: on Saturday 3 and Sunday 4 May no Southeastern services will call at London Victoria (trains will be diverted) and Southern will have a reduced service to and from London Victoria (Southern will also have some service amendments on Monday)
• Carlisle / Glasgow / Edinburgh: from Saturday 3 to Monday 5 May buses will replace trains between Carlisle and Glasgow via Lockerbie. On Saturday 3 and Sunday 4 May buses will replace trains between Carlisle and Edinburgh, and between Carlisle and Dumfries
You can find details of all the work that is taking place on the railways Planned Engineering Works page
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Rail replacement services:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use the Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim. You can contact us here.
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Reduced service between Ryde Esplanade and Shanklin until approximately 19:00 on 5th April 2025. (Updated on 5th April 2025)
Route(s) affected:
between Ryde Esplanade and Shanklin
Description
A shortage of train crew between Ryde Esplanade and Shanklin fewer trains are able to run between these stations.
As a result, services may be cancelled.
Disruption is expected until approximately 19:00.
Customer Advice:
For further information or onward travel advice please speak to a member of staff or use a station help point.
in order to help you complete your journey at no extra cost to yourself, the managing railways have ticket acceptance in place on the following local bus routes:
Southern Vectis routes 2 and 3 between Ryde Esplanade to Shanklin.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim. You can contact us here.
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Disruption between London Paddington and Reading expected until the end of the day 15th March 2025. (Updated on 15th March 2025)
Route(s) affected:
Elizabeth line between Abbey Wood and Maidenhead / Reading
Great Western Railway between London Paddington and Reading / Didcot Parkway / Oxford / Newbury / Bristol Temple Meads / Cheltenham Spa / Great Malvern / Cardiff Central / Carmarthen / Swansea / Weston-super-Mare / Frome / Paignton / Plymouth
Description
A broken rail between London Paddington and Reading means some lines are blocked. As a result, trains may be cancelled, delayed by up to 15 minutes or revised. This is expected until the end of the day.
Elizabeth line Customer Advice:
Trains may start / terminate at Maidenhead, not serving Twyford and Reading.
You can use your tickets at no extra cost on the following routes:
Great Western Railway between London Paddington and Reading
Great Western Railway Customer Advice:
Trains that run between Newbury and London Paddington will need to terminate at or start from Reading instead of London Paddington. This means you might need to change trains at Reading to complete your journey.
To help you complete your journey, you can use your tickets on Elizabeth line trains between Reading and London Paddington at no extra cost.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. You can contact us here.
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Amendments to Hull Trains timetables on Fridays and Saturdays in March and April. (Updated on 14th March 2025)
Route(s) affected:
Between Hull and London Kings Cross
On Fridays and Saturdays in March and April, there will be minor alterations to Hull Trains timetables. 90% of the timetabled services are planned to operate as normal, but there will be temporary alterations affecting some early morning and late evening services between 7 March and 26 April. The services below will be cancelled, and all other services are currently planned to operate as normal.
Fridays:
• 07:27 from London Kings Cross to Hull.
• 19:09 from Hull to London Kings Cross.
Saturdays:
• 07:27 from London Kings Cross to Hull.
You are advised to check here before you travel.
Ticket information:
Ticket holders with ‘Hull Trains only’ tickets for the affected services can travel on any other Hull Trains service on the same date, or the day either side of the affected date, using existing tickets without having to change them. If you require a seat reservation for your journey, you can check with the staff locally at the train station.
If the alternative services are not suitable, you can obtain a full refund by contacting us here.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. You can contact us here.
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No trains between Crowborough and Uckfield until approximately 10:00 on 26th February 2025 (Updated on 26th Feb)
A fault with the signalling system between Crowborough and Uckfield means all lines are blocked. As a result, no trains can run between these stations.
Disruption is expected until approximately 10:00 today.
Customer advice:
Please allow an extra 30 minutes for your journey this morning as you will have to take an alternative route, or use rail replacement buses when sourced.
Services that usually run between London Bridge and Uckfield will run between London Bridge and Crowborough only.
Ticket acceptance
You can use your ticket on the following, at no extra cost:
Southeastern between Tonbridge / Tunbridge Wells and London
London Underground via any reasonable route
Alternative Southern services between Tonbridge / East Grinstead / Haywards Heath and London
Brighton & Hove Buses Regency routes 29/29A/29B/29X between Lewes, Uckfield, Buxted, Crowborough, Eridge, and Tunbridge Wells
Compass on routes 261 between Uckfield and East Grinstead (runs every 2 hours)
Compass on routes 31/31A/31B between Uckfield and Haywards Heath (hourly service, 45-minute journey)
Replacement buses:
Southern have requested buses from their suppliers, but haven't had confirmation of these yet.
Bus journeys will take longer than your usual train journey on this route.
Planning your journey:
Live departure boards can be found here.
You can view a live map of the network here, and you can also see alternative route guide here.
For information on ticket options, refunds and expected train service, please click here
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Strike in the UK on Avanti (line London-Manchester-Glasgow) (Updated on 10th Feb)
Industrial action by the RMT union is expected to affect Avanti West Coast services on Sunday 9 February 2025.
If action goes ahead, Avanti West Coast will be running at reduced service levels. Passengers are advised to travel either side of Sunday 9 February’s strike action due to the limited service Avanti West Coast are able to run as a result.
Avanti West Coast have made arrangements for their customers to use tickets on alternative dates.
If a ticket is dated : You can use the ticket on: Or up to and including: Sunday 9 February 2025 Saturday 8 February 2025 Tuesday 11 February 2025 This applies to customers completing their rail journeys wholly with Avanti West Coast, as well as journeys with Avanti West Coast and connecting operators.
• Journeys should be permitted at as closely matching times as possible to the original booking.
• Customers with tickets valid to travel across or around London may only travel on the date shown on their ticket or use PAYG/a new ticket for the London Underground leg of their journey, if travelling the day before or after.
• Where they hold a seat reservation, this cannot be honoured if they travel on a different day and customers should be advised of this.
• Customers who wish to change Advance tickets to travel outside of this easement are permitted to do so under the usual Advance ticket terms and conditions.
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Avanti West Coast - Storm Éowyn ( Updated on 24th Jan )
Please be advised that due to expected stormy weather conditions from Storm Éowyn this weekend, services on the following Train Operators may be adversely affected:
Train Operators this is applicable to:
- Avanti West Coast
- Grand Central
- LNER
- Lumo
- Northern
- ScotRail
- Transpennine Express
- This applies to customers completing their rail journeys wholly with one of the above TOCs as well as journeys with tickets for connecting operators to enable customers to complete their journey if they had to defer their travel date.
- Journeys should be permitted at as closely matching times as possible to the original booking.
- Customers with tickets valid to travel across London may use the Elizabeth line on the above alternative days. Crossing London via London Underground will only be accepted on the date shown on the ticket, therefore customers must use pay as you go or purchase a ticket for the London Underground leg of their journey if travelling the day before or after.
- Where they hold a seat reservation, this cannot be honoured if they travel on a different day and customers should be advised of this.
- Customers who wish to change Advance tickets to travel outside of this easement are permitted to do so under the usual Advance ticket terms and conditions.
- If you purchased a new ticket or traveled by an alternate mode of transport, keep all of your tickets, as you will need to provide the scan copy to us at the time of claiming for refund.
- If you purchased Mobile tickets or Collect at Station tickets, which are not retrieved, submit your claim within 28 days of the train departure date, by filling in the Contact us form and providing a scanned copy of the new ticket purchased. Our team will review your case and guide you further.
- If you purchased Collect at Station tickets which were retrieved, ask the staff at the station to stamp your ticket as Unused. Then submit your claim within 28 days of the train departure date, by filling in the Contact us form and providing a scanned copy of the original ticket stamped Unused and the new ticket purchased. Our team will review your case and guide you further.
| If a ticket is dated or valid on: | You can use the ticket on: | Or up to and including: |
| Friday 24 January 2025 | Thursday 23rd January 2025 | Tuesday 28 January 2025 |
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UK: Disruption through Birmingham New Street expected until 07:30 (Updated on 18th December)
A points failure at Birmingham New Street means fewer trains are able to run on some lines. As a result, trains running through this station may be cancelled or delayed by up to 15 minutes.
Avanti West Coast - Strike action on Sundays from 12 January to 25 May 2025 (Updated on 8th Jan)
The RMT union has announced strike action affecting Avanti West Coast on Sundays from 12 January to 25 May 2025. On these dates, Avanti’s timetables and operating hours will be significantly reduced and trains that do run are expected to be busy. Engineering work and football fixtures may also affect journeys across the rail network.
For customers needing to travel, it’s strongly recommended they check their journey before travelling. For information on ticket options, refunds and expected train service, please click here
We’re disappointed with this industrial action, and we are sorry for the inconvenience it will cause.
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What to do if you experience cancellation
Please speak to the staff at the station if your train is cancelled. They will have the most up to date information and can tell you what to do.
If your tickets are not used and you are seeking a refund, please follow the below process:
What to do if you experience a delay
Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.
Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).
For more information, please see our Help article: What happens if I miss my connection. If you need to submit a claim, see: Submitting a claim for a UK train.
Please note that this information is provided by the rail operator and cannot be guaranteed by Rail Europe.
