Spain: Delays & disruptions

Engineering works are taking place in Spain. You can find details of major works below. You can also check the status of a domestic train on  Renfe's website. Affected services show: (!). You can check the Renfe-SNCF website for services between France and Spain. You can use Renfe's traffic update page for everything else (in Spanish).

IN THIS ARTICLE

Current disruptions

Renfe - Strike on 24 November 2023

We inform you that, due to a strike scheduled from 00:00 a.m. until 23:59 p.m. of November 24th, disruption and/or cancellations of Renfe's trains are expected.

When a customer renounces the journey, the inscription "NO UTILIZADO POR HUELGA” (Not used because of strike) will be figured on the ticket, and the ticket will be refunded.

You can also be supplied with a new ticket for a new date or train, free of charge.

  • When possible, you will be offered to travel in another train with the same conditions of their previous ticket. 
  • If the offered ticket is a lower class one, the difference between both tickets will be refunded. • If the offered ticket is an upper class one, no difference will be paid. 
    • Please find below the list of trains cancelled:

    What to do if you experience a delay

    Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also, ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.

    Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).

    For more information, please see our Help article: What happens if I miss my connection. If you need to submit a claim, see: Submitting a claim to Renfe.

    If you have tickets for onward travel on trains which are scheduled to run as normal, refunds and exchanges are only permitted as per fare conditions.

    Please note that this information is provided by the rail operator and cannot be guaranteed by Rail Europe.