Italy: Delays & disruptions
Engineering works are taking place in Italy. Major disruptions are listed below. You can also check the status of a train online using Trenitalia's departure board, Trenitalia's traffic update page and Italo's departure board.
IN THIS ARTICLE
Current disruptions
Strike on Wednesday 18 December 2024 (Updated on 18th December)
On Wednesday 18 December, a strike by SNCF staff is underway.
Fiumicino Airport - Orte Line : Scheduled maintenance works from Thursday 28 November to Sunday 1 December: (Updated on 29th Nov)
TI inform you that, due to some maintenance works, as from today some routes around Rome will experience some disruptions.
In particular, all trains on the Leonardo Express will be cancelled until December 1 st 2024 and the entire service will be rescheduled with direct buses.
Please find here below some more details:
- As from today, November 28th, to December 1st 2024 all Leonardo Express trains will be cancelled and the entire service will be rescheduled with direct buses between Roma Termini and Fiumicino and vice versa, as follows:
- 3 buses every 30 minutes departing from Rome Termini and Fiumicino Airport and vice versa as from 5 a.m. to 8 a.m. and as from 6 p.m. to 11 p.m.,
- 2 buses every 15 minutes departing from Roma Termini and Fiumicino Airport and vice versa as from 8.00 am to 6.00 pm.
The buses will stop for passenger service at the following locations:
- Roma Termini: Via Giolitti, street number 10,
- Fiumicino Airport: Via Generale Felice Santini height car park D in front of the railway station exit.
- as from November 28th to December 1st 2024 line interruption between Orte and Fiumicino Airport station:
- trains on the line FL1 will be stopped at Roma Ostiense and up to Fiumicino service will be replaced with buses.
- as from November 30th to December 1st 2024: line interruption between Roma Tiburtina and Roma Ostiense:
- Line FL1 Orte - Fiumicino Aeroporto: train service will be limited at Roma Tiburtina. The section between Roma Tiburtina and Roma Ostiense will be guaranteed with the service of the Rome underground line B (Tiburtina - Piramide) and from Roma Ostiense the continuation to Fiumicino Aeroporto will be guaranteed by bus,
- Line FL3 Rome - Cesano/Viterbo: trains will be limited at Roma Ostiense,
- Line FL5 Rome - Civitavecchia: trains will be limited at Roma Ostiense.
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Trenitalia : National Strike of Autoferrotraniveri staff on Friday 29th November : ( Updated 27th Nov)
A 24-hour strike is called for November 29, 2024 by the staff of companies to which the National Collective Labor Agreement for Bus, Train and Tram Workers applies.
Scheduled bus and Freccialink services may be subject to change or cancellation.
The strike may lead to changes to the service even before it begins and after it ends.
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Trentino - Alto Adige Region : National general strike from 0:00 to 23:59 on Friday 29 November : (updated 27th Nov)
A national general strike has been called from 00:00 to 23:59 on Friday 29 November, which will also be joined by the staff of Trentino Trasporti and SAD.
SAD trains on the Bolzano - Trento, Bolzano - Merano, Merano - Malles, Brennero - Bolzano - Merano and Bolzano - Fortezza - San Candido lines may be subject to changes.
Trentino Trasporti trains on the Trento - Bassano del Grappa line may be subject to change.
The strike may lead to changes to the service, even before it begins and after it ends.
More information on the services guaranteed in the event of a strike is available on the digital channels of the Railway Companies, customer service staff and ticket offices.
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Trenitalia - Strike in Italy on 23 & 24 November 2024
From 9:00 p.m. on Saturday 23 November to 8:59 p.m. on Sunday 24 November, a national strike is called for the staff of the FS Group, Trenitalia, Trenitalia Tper and Trenord. Trains may be subject to cancellations or changes.
Please find here the list of guaranteed trains.
Labor union action may lead to changes to the service even before the start and after its conclusion.
You can cancel your trip and request a refund starting from the strike declaration:
- up to the departure time of the booked train, for Intercity and Frecce trains;
- up to midnight of the day before the strike itself, for Regional trains;
Alternatively, you may reschedule your trip, under similar transport conditions, as soon as possible, according to seat availability.
Italo - Strike in Italy on 23 & 24 November 2024
We would like to inform you that a 24-hour strike has been announced, starting on November 23rd at 9:00 pm ( UTC) and ending on November at 9:00 pm (UTC).
Please find here the list of guaranteed trains.
Please note that ONLY the guaranteed trains are published on the list. Trains not listed that fall within the strike period are considered not guaranteed. *Only trains marked as "GARANTITO" (GUARANTEED) are guaranteed. Trains that are not listed or do not have the "GARANTITO" label may be affected by the strike.
In the event of a cancellation, you can choose to reschedule your journey to the train immediately before or after the canceled one, or request a full refund.
Italo Strike - (Updated 5th November)
On the occasion of the strike from 09:01am to 16:59 pm on 05/11/2024, in order to reduce the inconvenience caused to Italo's travellers, the list of guaranteed trains is published.
For further information, we invite you to contact the following toll-free number 060708
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National Strike of the staff of the FS Group, Trenitalia Tper and Trenord from 9:01 to 16:59 today 5th November (Updated 5th November)
From 9:01 to 16:59 today, November 5, a national strike of the staff of the FS Group, Trenitalia Tper and Trenord is underway, proclaimed by the Trade Unions.
Trains may be subject to changes or cancellations.
Industrial unrest may lead to changes to the service before it begins and after it ends.
Travelers who intend to cancel their trip can request a refund starting from the strike declaration:
• until midnight on the day before the strike itself, for Regional trains.
More information on connections and services is available on the other web channels of the FS Group, Trenitalia Tper and Trenord, from Customer Service staff and at ticket offices.
Long-distance trains guaranteed in case of strike
Toll-free call center active 800 89 20 21.
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Florence - Rome high-speed line: circulation slowed down from 10:30 due to a fault on a train from another railway company (Update - 1st November)
01.11.2024
Event start - 10:30 am
Traffic has slowed down in the direction of Rome due to a breakdown of a train operated by a Non-Trenitalia Railway near Arezzo.
High Speed and Intercity trains can take up to 30 minutes longer to travel.
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Floods in Valencia Region:
Ouigo Spain: (Update- 1st November)
Due to weather conditions there will be no traffic until the 13/11/2024 on the Madrid-Valencia line
Affected trains: 6472, 6473, 6503, 6512, 6553, 6532, 6572, 6573, 6603, 6602
More information would have been received via the email in case you have booked a Ouigo train upto the above mentioned date.
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Iryo Spain: (Update- 1st November)
Due to this unfortunate event, we inform you that the trains between Madrid and Valencia have been cancelled, for the moment, until 10/11/2024. The situation will continue to be constantly monitored so cancellations could be prolonged. Rail traffic on the route is suspended until the serious damage to the infrastructure caused by these floods can be repaired.
Regarding the management of tickets affected by cancellations:
If your Iryo train is cancelled due to this, kindly contact our customer care team.
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RENFE - High-speed services between Valencia and Madrid suspended for two to three weeks (Update- 1st November)
The damage to railway infrastructure caused by flooding in the Valencian Community caused by the DANA means that the high-speed service between Valencia and Madrid will be suspended for at least two to three weeks, a duration that may vary depending on the progress of the repair work.
Due to the damage caused by the DANA, trains on lines C1 Valencia-Gandia, C2 Valencia-Moixent, C3 Valencia-Utiel, C5 Valencia-Caudiel and C6 Valencia-Castelló of the Valencia Commuter Railway are also not running.
The long and medium distance services of the Valencia-Alicante-Murcia connection and the medium distance services of Valencia-Albacete-Alcázar de San Juan and Valencia-Teruel are also suspended.
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Once issued the after-sales conditions for Trenitalia trains: -
For International EC/IC Trains:
80% refundable up to 14 days before departure
50% refundable from 8 to 13 days before departure
Non-refundable less than 7 days before departure
For Domestic trains within Italy:
•Refundable at 80% until midnight of the 5th day before train departure date.
Venice - Milan line: circulation suspended between Padua and Vicenza from 12:00 due to critical weather conditions
Traffic is suspended between Padua and Vicenza due to critical weather conditions that are causing the risk of flooding of the Bacchiglione and Retrone rivers.
The technicians' intervention is still in progress.
High-speed trains may be cancelled and rerouted on the alternative route between Padua and Verona via Castel Maggiore, with an expected longer travel time of up to 150 minutes; they do not stop in Vicenza.
Passengers coming from Venice:
• departing from Vicenza can use the first available Regional trains, managed by Trenitalia Customer Service staff, to Verona, where they will find further continuation with the first available High-speed trains, managed by Trenitalia Customer Service staff;
• heading to Vicenza can use the replacement bus service specially arranged from Padua.
Passengers coming from Milan:
• heading to Vicenza can use the first available Regional trains, managed by Trenitalia Customer Service staff, to Verona, where they will find further continuation with the first available High-speed trains, managed by Trenitalia Customer Service staff;
• departing from Vicenza can use the replacement bus service specially arranged to Padua, where they will find continuation with the first available trains, managed by Trenitalia Customer Service staff.
High Speed Trains routed on the alternative route between Padua and Verona via Castel Maggiore:
• FR 9723 Milan Central (11.45) - Venice Santa Lucia (14.12)
• FR 9728 Venice Santa Lucia (11.48) - Milan Central (14.35)• FR 9732 Venice Santa Lucia (12.48) - Milan Central (15.15)
Passengers can use the train FR 9731 Milano Centrale (13:45) - Venezia Santa Lucia (16:12) .
The Frecciarossa train 9736 Venice Santa Lucia (13:48) - Milan Central (16:15) is cancelled today.
Passengers can use the train FR 9740 Venice Santa Lucia (14:48) - Milan Central (17:15) .
Regional trains heading towards Venice end their journey in Vicenza.
Regional trains heading towards Milan end their journey in Padua or Grisignano di Zocco.
You can find out the progress of your train and travel options from the station you are interested in with Search Train .
Update - 10:00 am
Traffic is still slow between Vicenza and Altavilla due to critical weather conditions that are causing the risk of flooding of the Bacchiglione and Retrone rivers.
Train traffic in the direction of Milan is prevented and is regulated by using other tracks.
The technicians are working on the repairs.
High-speed and regional trains may take up to 15 minutes longer to travel.
Event start - 8:50am
Traffic is slowed between Vicenza and Altavilla due to critical weather conditions that are causing the risk of flooding of the Bacchiglione and Retrone rivers.
Train traffic in the direction of Milan is prevented and is regulated by using other tracks.
The intervention of technicians was requested to allow the regular resumption of rail traffic.
High-speed and regional trains may take up to 10 minutes longer to travel.
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Cecina - Volterra line: circulation suspended from 10:43 due to critical weather conditions
Traffic is suspended due to critical weather conditions between Cecina and Volterra.
The intervention of technicians was requested to allow the regular resumption of rail traffic.
Bus trips are cancelled according to the following schedule.
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Ventimiglia - Cuneo line: circulation suspended between Bevera and Tende from 17 October due to damage caused by bad weather
Traffic is still suspended between Bevera and Tende for technical checks following a landslide.
The technicians are working on the repairs.
Regional trains may be subject to route restrictions and cancellations according to the following schedule.
You can find out the progress of your train and travel options from the station you are interested in with Search Train.
Event start - 9:40pm on October 17th
Traffic is suspended between Bevera and Tende for technical checks following a landslide.
The intervention of technicians was requested to allow the regular resumption of circulation.
Regional trains may experience delays.
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Siena - Empoli - Florence, Siena - Grosseto and Siena - Chiusi lines: traffic suspended in Siena from 17 October due to damage caused by bad weather
Traffic is still suspended between Siena and Badesse, between Siena and Buonconvento and between Siena and Arbia for technical checks following a landslide and damage caused by bad weather.
The technicians are working on the repairs.
Regional trains may experience delays, cancellations or route restrictions according to the following schedule.
Where possible, bus services are scheduled from Siena.
You can find out the progress of your train and travel options from the station you are interested in with Search Train.
Event start - 19:40 on October 17
Traffic is suspended in Siena due to damage caused by bad weather.
The intervention of technicians was requested to allow the regular resumption of rail traffic.
Regional trains may experience delays.
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Trentino Trasporti staff strike from 00:00 to 23:59 on Friday 18 October
From 00:00 to 23:59 on Friday 18 October there is a national strike of Local Public Transport, which is also being joined by the staff of Trentino Trasporti.
Trentino Trasporti trains on the Trento - Bassano del Grappa line may be subject to change.
The strike may lead to changes to the service, even before it begins and after it ends.
More information on the services guaranteed in the event of a strike is available on the digital channels of the Railway Companies or from customer service staff and ticket offices.
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Ventimiglia Station: traffic suspended from 10:40 am due to an intervention by the Police:(12th to 13th October)
Please refer to this link which is valid for public holidays and Sundays, to inform passengers about the list of assured trains before they go.
In case if you find any issue while cancelling or exchanging your ticket you can contact here.
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National strike of FS and Trenord from 12th to 13th October
In case if you find any issue while cancelling or exchanging your ticket you can contact here.
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OCTOBER 12TH AND 13TH _ STRIKE_ ITALO
I would like to inform you that a 24-hour strike has been announced, starting on October 12th at 9:00 pm ( UTC) and ending on October 13th at 9:00 pm (UTC).
The list of guaranteed trains is available on the Italo website.
Please note that ONLY the guaranteed trains are published on the list. Trains not listed that fall within the strike period are considered not guaranteed.
*Only trains marked as "GARANTITO" (GUARANTEED) are guaranteed. Trains that are not listed or do not have the "GARANTITO" label may be affected by the strike.
Our helplines will be active from October 10th at 12:00 am until the end of the service:
+39 0689371892 (from abroad) or 060708 (from Italy).
In the event of a cancellation, customers can choose to reschedule their journey to the train immediately before or after the canceled one, or request a full refund.
In case if you find any issue while cancelling or exchanging your ticket you can contact here.
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Trenitalia's Disruption 08th – 9th September:
Due to a national strike scheduled from 3 a.m. of September 8 th 2024 to 2 a.m. of September 9th, possible disruption and/or cancellations of Trenitalia's trains are expected.
The effects of disruptions may also affect the services running before and after the end of the strike.
We remind you:
- Before travelling, you can check the list of guaranteed Long Haul and Regional trains available at this link,
- The status of the train can be checked by you on ViaggiaTreno website,
- that information on connections and services will be provided also at ticket offices of Italian railway stations,
- that in case your train is cancelled, you can ask for full refund applying at this link.
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Italo Strike (6th September - 9th September)
I would like to inform you that a 24-hour strike has been announced, starting on September 8th at 3:00 am and ending on September 9th at 2:00 am.
The list of guaranteed trains is available here
Please note that ONLY the guaranteed trains are published on the list. Trains not listed that fall within the strike period are considered not guaranteed.
*Only trains marked as "GARANTITO" (GUARANTEED) are guaranteed. Trains that are not listed or do not have the "GARANTITO" label may be affected by the strike.
Our helplines will be active from 10:00 am on September 5th until the end of the service:
+39 0689371892 (from abroad) or 060708 (from Italy).
In the event of a cancellation, customers can choose to reschedule their journey to the train immediately before or after the canceled one, or request a full refund.
In case if you find any issue while cancelling or exchanging your ticket you can contact here.
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High-speed lines Milan - Bologna and Florence - Rome: from 12 to 25 August, infrastructure maintenance works on the line:
From Monday 12th to Sunday 18th August, due to infrastructure maintenance work on the Milan - Bologna AV line, circulation is suspended between Castelfranco nell'Emilia and Fidenza.
Freccia trains on the Milan - Bologna route increase travel times up to 60 minutes.
From Monday 19th to Friday 25th August, due to slowdowns on the Milan - Bologna high-speed line, Freccia trains will increase travel times by up to 20 minutes.
From Monday 12 to Friday 23 August, on the Direttissima Florence - Rome line due to waterproofing works on the Paglia viaduct, circulation is suspended between Chiusi and Orvieto.
Freccia, Intercity and Intercity Notte trains on the Florence - Rome route increase travel times by up to 40 minutes.
On Saturday 24 and Sunday 25 August, due to slowdowns on the Direttissima Florence - Rome route, the Freccia, Intercity and Intercity Notte trains will increase travel times by up to 10 minutes.
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Milan - Venice line: circulation suspended between Verona Porta Nuova and Vicenza from 31 July to 20 August for infrastructure improvement works
From Wednesday 31 July to Tuesday 20 August, due to infrastructure improvement works at Vicenza station, circulation is suspended between Verona Porta Nuova and Vicenza.
Frecce, Eurocity and Euronight trains are diverted between Verona and Padua via Bologna with an increase in travel times of up to 120 minutes.
Changes and limitations for regional trains.
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Milan - Venice line: circulation suspended between Verona Porta Nuova and Vicenza from 31 July to 20 August for infrastructure improvement works.
From Wednesday 31 July to Tuesday 20 August, due to infrastructure improvement works at Vicenza station, circulation is suspended between Verona Porta Nuova and Vicenza.
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MILANO-VENEZIA LINE: RFI’s works from July 31, 2024 to August 26, 2024
Due to works on the Milan-Venice line, Railway Infrastructure Manager has established the interruption of railway traffic between Vicenza and Verona from July 31 to August 20, 2024.
All trains, including Italo trains, will change their route and are subject to time variations of up to 120’.
Italo train schedules have been planned with changes in departure and/or arrival and the sales systems are updated.
From August 21 to 26, 2024, the Railway Infrastructure Manager has established the resumption of the railway traffic between Vicenza and Verona at reduced speed along the concerned section.
All trains, including Italo trains, are subject to time variations of up to 25'.
Italo train schedules have been planned with changes in departure and/or arrival and the sales systems are updated.
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MILANO-ROMA LINE: RFI’s works from August 12, 2024 to August 25, 2024
The Railway Infrastructure Manager has established the closure of the Milano-Bologna line and the Firenze-Roma line from 12 August to 18 August, due to infrastructure works.
From 19 to 23 August, the Milano-Bologna line will be resumed with speed restrictions, while the Florence-Rome line will remain interrupted.
On 24 and 25 August, the traffic will also resume on the Firenze-Roma line with speed restrictions.
All trains, including Italo trains, change their route and are subject to time variations.
Italo train schedules have been planned with changes in departure and/or arrival and the sales systems are updated.
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LINE MILANO-VENEZIA: RFI’s works on August 20 and 21, 2024
Due to works on the Milano-Venezia line established by the Railway Infrastructure Manager, on August 20 and 21, 2024, some Italo trains have been rescheduled and partially cancelled:
• Italo 8968, on August 20, 2024, is cancelled from Verona Porta Nuova to Brescia.
• Italo 8992, on August 20, 2024, is cancelled from Padova to Brescia and arrives in Milano C.le station at 21.35.
Salerno - Paola line: circulation slowed down from 10 July after the derailment of a freight train on 9 July
This not a strike but ongoing disruption due to derailment of Freight train on 9 th July.
Some trains are cancelled, some will run with delayed schedule, and since this disruption on the Salerno - Paola line, impacted trains will be both – Italo and Trenitalia.
For further information click here
SALERNO-REGGIO CALABRIA LINE: : Rail traffic suspension between Agropoli and Sapri from July 22, 2024 to July 26, 2024
Due to an inconvenience to a freight train on Salerno-Reggio Calabria line, the Railway Infrastructure Manager will suspended the rail traffic between Agropoli and Sapri, from 22.00 on 22 July 2024, to 6.00 on 26 July 2024. Some Italo trains have been rescheduled and partially cancelled.
For further information click here
LINE SALERNO-REGGIO CALABRIA: RFI’s works, from Monday to Thursday, from April 15, 2024 to July 29, 2024
Due to works on the Salerno-Reggio Calabria line established by the Railway Infrastructure Manager, from Monday to Thursday, from April 15, 2024 to July 29, 2024, Italo 8143 has been rescheduled.
For further information click here
LINE VENEZIA-MILANO: RFI’s works from July 20, 2024 to July 30, 2024
Due to works on the Venezia-Milano line established by the Railway Infrastructure Manager, from July 20, 2024, to July 30, 2024 some trains have been rescheduled.
For further information click here
Kindly contact the customer support before the train departure.
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Trenitalia - National strike on 11th April 2024
We inform you that, due to a national strike scheduled from 9 a.m. to 1 pm. of April 11th 2024, disruption and/or cancellations of Trenitalia's trains are expected.
The effects of disruptions may also affect the services running just after the end of the strike.
We remind you:
- Before travelling you can check the list of guaranteed Long Haul and Regional trains available at this link,
- that the status of the train can be checked on ViaggiaTreno website. Information on connections and services will be provided also at ticket offices available railway stations,
- that in case your train is cancelled, you can ask for full refund applying at this link.
National strike - March 23th-24th 2024
We inform you that, due to a National strike scheduled from 9 p.m. of March 23th to 9 p.m. of March 24th, disruption and/or cancellations of Trenitalia's trains are expected. The effects of disruptions may also affect the services running just after the end of the strike.
As for Regional trains, essential connections will run during peak hours (06.00 a.m. to 09.00 a.m. and 6.00 p.m. to 9.00 p.m.).
We remind you:
- that before travelling you can check the list of guaranteed Long Haul and Regional trains available at this link,
- that the status of the train can be checked by yourself on ViaggiaTreno website. Information on connections and services will be provided also at ticket offices available railway stations,
- that in case your train is cancelled, please contact us to benefit a full refund.
Strike Notification 23 - 24 March 2024 - Italo Trains
Please note that a 24-hour strike has been proclaimed from 9.00 pm March 23th to 9.00 pm March 24th.
The list of guaranteed trains is published on Italo web site List of guaranteed trains
ONLY GUARANTEED ones are published, trains not on the list that fall into the strike range are considered not guaranteed.
+39 0689371892 (abroad) or 060708 (from Italy) will be active from 3.00 pm on Thursday March 21 st until the end of service on Sunday March 24th .
In the event of a real cancellation, you can choose to move the journey on a train immediately previous or next or a full refund.
Please refer to the +39 0689371892 (abroad) or 060708 (from Italy).
CASERTA-FOGGIA LINE: RAIL TRAFFIC INTERRUPTION FROM BENEVENTO TO ARIANO IRPINO (Italo trains):
There is disruption due Rail traffic interruption from 15th March - 19th March 2024 and the below Italo trains are cancelled.
From the 12th March the rail traffic is interrupted between the station of Ariano Irpino and Benevento as ordered by the Infrastructure Manager for technical inspection along the line.
For the following trains: 9928, 9952, 9915 and 9939 for days of the 15th, 16th, and 17th March 2024, a shuttle bus service is active between Foggia and Benevento stations and vice versa.
Italo trains 8140 and 8141 are cancelled on the 15th, 16th, 17th , 18thand 19th March 2024.
Italo trains 9928, 9952, 9915 and 9939 are cancelled on the 18thand 19th March 2024 between Bari and Benevento. More details on the following Link:
CASERTA-FOGGIA LINE: RAIL TRAFFIC INTERRUPTION FROM BENEVENTO TO ARIANO IRPINO
Passengers with reservations on trains 9928, 9952, 9915 and 9939 who travel on the route where rail circulation is interrupted can contact Pronto Italo on +39 060708 before the scheduled departure time of their train for information, assistance, refunds or to agree on an alternative travel.
Passengers with reservations on trains 8140, 8141 can contact Pronto Italo on +39 060708 before the scheduled departure time of their train for information, assistance, refunds or to agree on an alternative travel within 11.00 pm on the scheduled departure date. More details on the following link:
CASERTA-FOGGIA LINE: RAIL TRAFFIC INTERRUPTION FROM BENEVENTO TO ARIANO IRPINO
What to do if you experience a delay
Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also, ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.
Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).
For more information, please see our Help article: What happens if I miss my connection. If you need to submit a claim, see: Submitting a claim to Trenitalia or Submitting a claim to Italo.
Please note that this information is provided by the rail operator and cannot be guaranteed by Rail Europe.
