Eurostar: Delays & disruptions

Eurostar cancellation due to vandalism in France:

Due to coordinated acts of vandalism in France, affecting the high speed line between Paris and Lille, several red and blue trains have been cancelled. Please be advised that trains  9027, 9036 & 9050 on 26/07/2024, travelling between London and Paris are cancelled.

These other red trains have also been cancelled due to the same reason:  9321, 9415, 9422, 9439, 9458, 9475.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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Eurostar - Cancelled 9007:

Eurostar train 9007 on 25/07/2024, departing at 07:12 from Paris Gare du Nord to London St Pancras Int'l is cancelled due to operational issues.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

Important: cancellations on routes to and from London August & September 2024

CANCELLED STOP

• Due to engineering works on the Belgian high-speed line, stops in Lille have been cancelled on the following services : 

All dates between 12 August – 29 August 2024

• Eurostar 9165 from Brussels Midi to London St Pancras (original dep. Brussels at 21:20, dep. Lille at 22:35,  arr. London 22:57)

Friday 30 August 2024

• Eurostar 9141 from Brussels Midi to London St Pancras (original dep. Brussels at 15:00, dep. Lille 15:30, arr. London 16:05)

Saturday 07 and Sunday 08 September 2024

• Eurostar 9159 from Brussels Midi to London St Pancras (original dep. Brussels at 19:26, dep. Lille at 20:05,  arr. London 20:27)

AOP will be activated by the end of this week for impacted passengers to obtain a free refund or exchange.

Eurostar - Cancellations on 29 & 30 May 2024

Please be advised that train 9141 on 29/05, departing at 14:52 from Brussels-Zuid/Midi to London St Pancras Int'l will not stop at Lille Europe due to operational difficulties.

Please be advised that trains 9054 & 9063 on 30/05 are cancelled due to operational reasons. 
- 9054 departing at 20:01 from Paris Gare du Nord to London St Pancras Int'l 
- 9063 departing at 21:11 from London St Pancras Int'l to Paris Gare du Nord

Eurostar - Retimings on routes to and from London

Due to various operational reasons, Eurostar have had to make changes to the timetable which may affect some of your travellers. Please see the details below.

RETIMINGS

May, June, July and August

• Eurostar 9059 from Paris to London St Pancras has been retimed from 19th May to 11th August 2024 for travel on Saturdays and Sundays (bookings before 14th May only):
  • Eurostar train 9059 will depart from Paris at 19:58, 14 minutes earlier than advertised (originally: 20 :12). Passengers will arrive at London St Pancras at 21 :30.

20th May

• Eurostar 9009 from Paris to London St Pancras has been retimed for travel on 20th May (bookings before 14th May only):
  • Eurostar train 9009 will depart from Paris at 07:29, 13 minutes earlier than advertised (originally: 07:42). Passengers will arrive at London St Pancras at 09:00.

• Eurostar 9048 from London St Pancras to Paris has been retimed for travel on 20th May (bookings before 14th May only):
  • Eurostar train 9048 will depart fromLondon St Pancras at 18 :31, Passengers will arrive at Paris Gare du Nord at 22:04, 15 minutes later than advertised (originally: 21:49).

• Eurostar 9054 from London St Pancras to Paris has been retimed for travel on 20th May (bookings before 14th May only):
  • Eurostar train 9054 will depart fromLondon St Pancras at 19:34, 27 minutes earlier than advertised (originally: 20:01). Passengers will arrive at Paris Gare du Nord at 23:05, 13 minutes earlier than advertised (originally: 23:18).

June, July, August

• Eurostar 9159 from Brussels to London St Pancras has been retimed for travel on Saturdays and Sundays from  15th June to 11th August 2024 (bookings before 14th May only):
  • Eurostar train 9159 will depart fromBrussels at 19:26, 35 minutes later than advertised (originally: 18:51). Passengers will depart from Lille at 20:06 (20:05 on Sundays), 36 minutes later (or 35’ on Sundays) ) than  advertised (originally : 19 :30). Passengers will arrive in London St Pancras at 20:27, 30 minutes later than advertised (originally: 19:57).

July and August

• Eurostar 9061 from Paris to London St Pancras has been retimed for travel on Fridays and Sundays from 26th July to 11th August 2024(bookings before 14th May only):
  • Eurostar train 9061 will depart fromParis at 20:31 (or 20:32 on Sundays), 11 minutes earlier  (or 10’ on Sundays) than advertised (originally: 20:42). Passengers will arrive in London St Pancras at 22:00.

Eurostar: Cancelled stops Amsterdam and Rotterdam 9126

Please note that train 9126 on 14/04/2024, departing at 11:04 from London St Pancras International to Amsterdam Centraal will not stop at Rotterdam Centraal and Amsterdam Centraal due to operational issues.

Eurostar have had to cancel the stop at Rotterdam Centraal and Amsterdam Centraal.

Passengers were able to continue their journey using Intercity (IC) trains with their Eurostar tickets. 

You can  cancel or exchange your ticket for free. 

Any compensation due should be requested by passengers using this form on the Eurostar website. Further details about compensation can be found here.

Eurostar - Timetable changes from/to London

Due to the planned engineering works on the LGV Nord and works between Schipol and Rotterdam preventing access to our secure platform, we have had to make changes to our timetable which will affect the following Eurostar services:

RETIMINGS

Between 4th February and 22nd March inclusive

• Eurostar train 9044 between London St Pancras International and Paris Gare du Nord.

• Eurostar train 9044 will depart from London St Pancras International at 17:04, 27 minutes earlier than advertised (originally: 17:31).
• Passengers will arrive at Paris Gare du Nord at 20:35, 24 minutes earlier than advertised (originally: 20:59).

• Eurostar train 9031 from Paris Gare du Nord (departing 13:11) to London St Pancras (arriving 14:30).

• Eurostar train 9031 will now depart at 13:01, 10 minutes earlier than planned.

• Eurostar train 9055 from Paris Gare du Nord to London St Pancras.

• Passengers will depart from Paris Gare du Nord at 19:39, 27 minutes later than planned (originally : 19:12).
• Passengers will arrive at London St Pancras at 21:00, 30 minutes later than planned (originally : 20:30).

CANCELLATIONS

Sunday 25th February

• Eurostar train 9157 between Amsterdam Centraal and London St Pancras International.

• Eurostar train 9157 departing from Amsterdam Centraal at 16:15, Rotterdam Centraal at 16:57, Brussels Midi at 18:51 and arriving at London St Pancras International at 19:47 has been cancelled.  

Passengers travelling from Brussels have been rebooked on the following service : 

• Eurostar train 9159 between Brussels Midi and London St Pancras International 

• Eurostar train 9159 departing from Brussels Midi at 18:51, from Lille Europe at 19:35 and arriving at London St Pancras International at 19:57. 

LIMITED SERVICES

Between 7th May and 10th May 2024 inclusive

The following Eurostar services will not stop in  Rotterdam:

• 9115  (original departure from Rotterdam at 07:28, arriving London St Pancras International at 09:57)
• 9147 (original departure from Rotterdam at 15:28, arriving London St Pancras International at 17:47)
• 9157 (original departure from Rotterdam at 17:28, arriving London St Pancras International at 19:47)
• 9167 (original departure from Rotterdam at 19:28, arriving London St Pancras International at 21:57)