Eurostar: Delays & disruptions

Eurostar timetables have been significantly revised following the COVID-19 pandemic. Fewer services are operating and some routes are cancelled completely. You can find some details about those cancellations below. You can also check the status of a train online using Eurostar's departure board.

IN THIS ARTICLE

Current disruptions

Eurostar to and from London: cancellations on routes to and from London: 28th December - 9th February (Updated on 24th December 2024)

Due to various operational reasons, Eurostar had to make changes to their timetable which may affect some of the travellers. Please see the details below.

CANCELLATIONS
Wednesday 1st January 2025
Eurostar 9129 from Brussels Midi to London St Pancras (dep. Brussels 11:56, dep. Lille 12:35, arr. London 12:57) has been cancelled.
Passengers can obtain a free refund or exchange.

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

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Eurostar disruptions: Cancellations between France, Belgium and The Netherlands between 13/12/2024 and 05/01/2025 (Updated on 24th December 2024)

Due to a technical problem on the Eurostar network between 13/12/2024 and 05/01/2025, the carrier had to make changes to the schedule:

What are your options?
You can choose one of the following options:
• Exchange your booking for free to travel in the same travel class at a different time or date. It only takes a minute to rearrange your trip.
• Cancel your booking and claim an e-voucher. You will have 12 months from the date of your disrupted journey to redeem it on eurostar.com.
• Cancel your booking and get a refund. You’ll receive a refund for the value of your ticket but not for any booking or exchange fees. We'll process your request within 28 days.
You have three months from the date you were due to travel to claim your preferred option.

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

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Eurostar to and from London: retimings on routes to and from London: 28th December - 9th February (Updated on 24th December 2024)

RETIMINGS

Various trains have been retimed between 28th December and 9th February 2025. Please consult the full list via the link below:
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Eurostar disruptions: Cancellations between France, Belgium and The Netherlands. 26th December – 29th December (Updated on 18th December)

Due to various operational reasons, Eurostar had to cancel some trains which may affect some passengers. Please see the details below.
CANCELLATIONS
26/12/2024
Eurostar 9452 from Brussels Midi to Paris Gare du Nord
Eurostar 9469 from Paris Gare du Nord to Amsterdam Centraal
27/12/2024
Eurostar 9438 from Brussels Midi to Paris Gare du Nord
Eurostar 9457 from Paris Gare du Nord to Amsterdam Centraal
28/12/2024
Eurostar 9428 from Amsterdam Centraal to Paris Gare du Nord
Eurostar 9347 from Paris Gare du Nord to Brussels Midi
Eurostar 9317 from Paris Gare du Nord to Brussels Midi
29/12/2024
Eurostar 9446 from Brussels Midi to Paris Gare du Nord
Eurostar 9463 from Paris Gare du Nord to Amsterdam Centraal

A free refund or exchange is enabled on cancelled trains for impacted passengers.

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

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Eurostar: Cancelled 9040 and 9063 trains between 16/12/2024 and 18/12/2024 (Updated on 16th December)

Due to operational issues, some of your trains are cancelled.
What are your options?
You can choose one of the following options:
• Exchange your booking for free to travel in the same travel class at a different time or date. It only takes a minute to rearrange your trip.
• Cancel your booking and claim an e-voucher. You will have 12 months from the date of your disrupted journey to redeem it on eurostar.com.
• Cancel your booking and get a refund. You’ll receive a refund for the value of your ticket but not for any booking or exchange fees. Your request will be processed within 28 days.
You have three months from the date you were due to travel to claim your preferred option.
In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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Eurostar : Cancelled on routes to and from London 15th December - 24th January

Due to various operational reasons, Eurostar had to make changes to our timetable which may affect some of your travellers. Please see the details below.

CANCELLATIONS

Sunday 15th December

  • Eurostar 9036 fromLondon St Pancras to Paris-Nord(dep. London 15:31, arr. Paris 18:50) has been cancelled.
  • Eurostar 9059 fromParis-Nord to London St Pancras(dep. Paris  20:12, arr. London 21:30)has been cancelled.

Monday 16th December to Wednesday 18th December

  • Eurostar 9040 fromLondon St Pancras to Paris-Nord(dep. London 16:31, arr. Paris 19:48)has been cancelled.
  • Eurostar 9063 fromParis-Nord to London St Pancras(dep. Paris 21:11, arr. London 22:30) has been cancelled.

You can cancel or exchange your ticket for free on website. 

You can cancel or exchange your ticket for free on the website. 

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Eurostar : Mondays to Fridays from  02 December 2024 to 13 December 2024*

Eurostar train  9106 originally departing from London St Pancras International to Brussels Midi/Zuid, Rotterdam Centraal and Amsterdam Centraal at 06:16 will now depart at the EARLIER time of 06:04 on Mondays to Fridays from  02 December 2024 to 13 December 2024. This is due to engineering works.

Travellers must bring their existing ticket to the station and check their ticket online for the new recommended station arrival time

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Eurostar : cancelled trains between France, Belgium, the Netherlands and Germany 29th November – 14th December: (Updated on 29th Nov)

Due to various operations reasons and to prepare the Christmas peak, Eurostar had to cancel more tains, which may affect some of your travellers. Please see the details below.

Friday 29/11/2024

  • Eurostar 9415 is cancelled between Paris and Brussels
  • Eurostar 9426 is cancelled between Brussels and Paris
  • Eurostar 9359 is cancelled between Paris and Brussels
  • Eurostar 9374 is cancelled between Brussels and Paris
  • Eurostar 9459 will terminate in Cologne
  • Eurostar 9471 will terminate in Brussels

Saturday 30/11/2024 :

  • Eurostar 9314 is cancelled between Brussels  and Paris
  • Eurostar 9335 is cancelled between Paris and Brussels
  • Eurostar 9414 will depart from Brussels  (operating between Brussels and Paris)
  • Eurostar 9426 will depart from Cologne
  • Eurostar 9411 is cancelled between Paris and Cologne
  • Eurostar 9450 is cancelled between Cologne and Paris
  • Eurostar 9423 will terminate in Cologne
  • Eurostar 9474 will depart from Cologne
  • Eurostar 9435 will terminate in Aachen
  • Eurostar 9486 will depart from Aachen
  • Eurostar 9459 will terminate in Cologne
  • Eurostar 9471 will terminate in  Brussels

Sunday 01/12/2024

  • Eurostar 9434 is cancelled between Brussels  and Paris
  • Eurostar 9451 is cancelled between Paris and Brussels
  • Eurostar 9464 is cancelled between Brussels  and Paris
  • Eurostar 9481 is cancelled between Paris and Brussels
  • Eurostar 9426 will depart from Brussels
  • Eurostar 9450 will depart from Cologne
  • Eurostar 9423 is cancelled between Paris and Essen
  • Eurostar 9474 is cancelled between esw and Paris. Eurostar 9374 will still operate between Brussels and Paris
  • Eurostar 9435 will terminate in Aachen
  • Eurostar 9486 will depart from Aachen
  • Eurostar 9459 will terminate in Cologne
  • Eurostar 9471 will terminate in Brussels

Monday 02/12/2024

  • Eurostar 9410 is cancelled between Brussels  and Paris
  • Eurostar 9427 is cancelled between Paris and Brussels
  • Eurostar 9440 is cancelled between Brussels  and Paris
  • Eurostar 9357 is cancelled between Paris and Amsterdam
  • Eurostar 9394 is cancelled between Amsterdam and Brussels
  • Eurostar 9365 is cancelled between Paris and Brussels
  • Eurostar 9380 is cancelled between Brussels  and Paris
  • Eurostar 9414 will depart from Brussels
  • Eurostar 9426 will depart from Cologne.
  • Eurostar 9411/9311 is cancelled between Paris and Cologne. Eurostar 9311 is maintained between Paris and Brussels
  • Eurostar 9450 is cancelled between Cologne and Paris
  • Eurostar 9423 will terminate in  Cologne
  • Eurostar 9474 will depart from Cologne
  • Eurostar 9435 will terminate in  Aachen
  • Eurostar 9486 will depart from Aachen
  • Eurostar 9459 will terminate in  Cologne
  • Eurostar 9471 will terminate in  Brussels

Tuesday 03/12/2024

  • Eurostar 9428 is cancelled between Brussels  and Paris
  • Eurostar 9451 is cancelled between Paris and Brussels
  • Eurostar 9358 is cancelled between Brussels  and Paris
  • Eurostar 9475 is cancelled between Paris and Brussels
  • Eurostar 9359 is cancelled between Paris and Brussels
  • Eurostar 9374 is cancelled between Brussels  and Paris
  • Eurostar 9414 will depart from Brussels . will still operate  between  Brussels  and Paris
  • Eurostar 9426 will depart from Cologne.
  • Eurostar 9411 is cancelled between Paris and Cologne  
  • Eurostar 9450 is cancelled between Cologne and Paris
  • Eurostar 9423 will terminate in  Cologne
  • Eurostar 9474 will depart from Cologne
  • Eurostar 9435 will terminate in  Aachen
  • Eurostar 9486 will depart from Aachen
  • Eurostar 9459 will terminate in  Cologne.
  • Eurostar 9471 will terminate in  Brussels

Wednesday 04/12/2024

         Eurostar 9428 is cancelled between Brussels and Paris

         Eurostar 9451 is cancelled between Paris and Brussels

         Eurostar 9358 is cancelled between Brussels and Paris

         Eurostar 9475 is cancelled between Paris and Brussels

         Eurostar 9359 is cancelled between Paris and Brussels

         Eurostar 9374 is cancelled between Brussels  and Paris

         Eurostar 9414 will depart from Brussels. will still operate  between  Brussels  and Paris

         Eurostar 9426 will depart from Cologne.

         Eurostar 9411 is cancelled between Paris and Cologne  

         Eurostar 9450 is cancelled between Cologne and Paris

         Eurostar 9423 will terminate in  Cologne

         Eurostar 9474 will depart from Cologne

         Eurostar 9435 will terminate in  Aachen

         Eurostar 9486 will depart from Aachen

         Eurostar 9459 will terminate in  Cologne.

         Eurostar 9471 will terminate in  Brussels

Thursday 05/12/2024

  • Eurostar 9428 is cancelled between Brussels  and Paris
  • Eurostar 9451 is cancelled between Paris and Brussels
  • Eurostar 9358 is cancelled between Brussels  and Paris
  • Eurostar 9475 is cancelled between Paris and Brussels
  • Eurostar 9359 is cancelled between Paris and Brussels
  • Eurostar 9374 is cancelled between Brussels  and Paris
  • Eurostar 9414 will depart from Brussels. will still operate  between Brussels  and Paris
  • Eurostar 9426 will depart from Cologne.
  • Eurostar 9411 is cancelled between Paris and Cologne  
  • Eurostar 9450 is cancelled between Cologne and Paris
  • Eurostar 9423 will terminate in  Cologne
  • Eurostar 9474 will depart from Cologne
  • Eurostar 9435 will terminate in  Aachen
  • Eurostar 9486 will depart from Aachen
  • Eurostar 9459 will terminate in  Cologne.
  • Eurostar 9471 will terminate in  Brussels

Friday 06/12/2024 :

  • Eurostar 9415 is cancelled between Paris and Brussels
  • Eurostar 9326 is cancelled between Brussels  and Paris
  • Eurostar 9359 is cancelled between Paris and Brussels
  • Eurostar 9374 is cancelled between Brussels  and Paris
  • Eurostar 9451 is cancelled between Paris and Brussels
  • Eurostar 9368 is cancelled between Brussels  and Paris
  • Eurostar 9414 will depart from Brussels. will still operate  between  Brussels  and Paris
  • Eurostar 9426 will depart from Cologne.
  • Eurostar 9411/9311 is cancelled between Paris and Cologne. Eurostar 9311 will operate between Paris and Brussels
  • Eurostar 9450 is cancelled between Cologne and Paris
  • Eurostar 9423 will terminate in  Cologne
  • Eurostar 9474 will depart from Cologne
  • Eurostar 9435 will terminate in  Aachen
  • Eurostar 9486 will depart from Aachen
  • Eurostar 9459 will terminate in  Cologne.
  • Eurostar 9471 will terminate in  Brussels

Saturday 07/12/2024

         Eurostar 9408 is cancelled between Brussels  and Paris

         Eurostar 9323 is cancelled between Paris and Brussels

         Eurostar 9440 is cancelled between Brussels  and Paris

         Eurostar 9359 is cancelled between Paris and Brussels

         Eurostar 9414 will depart from Brussels . will still operate  between Brussels  and Paris

         Eurostar 9426 will depart from Cologne.

         Eurostar 9411/9311 is cancelled between Paris and Cologne. Eurostar 9311 is maintained between Paris and Brussels

         Eurostar 9450/9350 is cancelled between Cologne and Paris. Eurostar 9350 will operate between Brussels and Paris

         Eurostar 9423 will terminate in  Cologne

         Eurostar 9474 will depart from Cologne

         Eurostar 9435 will terminate in  Aachen

         Eurostar 9486 will depart from Aachen

         Eurostar 9459 will terminate in  Cologne.

         Eurostar 9471 will terminate in  Brussels

         Eurostar 9441 is cancelled between Paris and Brussels

Sunday 08/12/2024

         Eurostar 9434 is cancelled between Brussels  and Paris

         Eurostar 9451 is cancelled between Paris and Brussels

         Eurostar 9464 is cancelled between Brussels  and Paris

         Eurostar 9481 is cancelled between Paris and Brussels

         Eurostar 9458 is cancelled between Brussels and Paris

         Eurostar 9475 is cancelled between Paris and Brussels

         Eurostar 9426 will depart from Cologne.

         Eurostar 9450 will depart from Brussels. will still operate  between Brussels and Paris

         Eurostar 9423 Paris and Essen

         Eurostar 9474 is cancelled between Essen and Paris. Eurostar 9374 is maintained between Brussels and Paris

         Eurostar 9435 will terminate in  Aachen

         Eurostar 9486 will depart from Aachen

         Eurostar 9459 will terminate in  Cologne.

         Eurostar 9471 will terminate in  Brussels. will still operate  between  Paris and Brussels

Monday 09/12/2024

  • Eurostar 9314 is cancelled between Brussels and Paris
  • Eurostar 9335 is cancelled between Paris and Brussels
  • Eurostar 9301 is cancelled between Brussels and Amsterdam
  • Eurostar 9334 is cancelled between Amsterdam and Brussels
  • Eurostar 9358 is cancelled between Brussels  and Paris
  • Eurostar 9475 is cancelled between Paris and Brussels
  • Eurostar 9414 will depart from Brussels. will still operate  between  Brussels and Paris
  • Eurostar 9426 will depart from Cologne.
  • Eurostar 9411/9311 is cancelled between Paris and Cologne. Eurostar 9311 is still operating between Paris and Brussels
  • Eurostar 9450 is cancelled between Cologne and Paris
  • Eurostar 9423 will terminate in  Cologne
  • Eurostar 9474 will depart from Cologne
  • Eurostar 9435 will terminate in  Aachen
  • Eurostar 9486 will depart from Aachen
  • Eurostar 9459 will terminate in  Cologne.
  • Eurostar 9471 will terminate in  Brussels
  • Eurostar 9365 is cancelled between Paris and Brussels
  • Eurostar 9374 is cancelled between Brussels and Paris

Tuesday 10/12/2024

  • Eurostar 9428 is cancelled between Brussels and Paris
  • Eurostar 9451 is cancelled between Paris and Brussels
  • Eurostar 9358 is cancelled between Brussels and Paris
  • Eurostar 9475 is cancelled between Paris and Brussels
  • Eurostar 9357 is cancelled between Paris and Amsterdam
  • Eurostar 9394 is cancelled between Amsterdam and Brussels
  • Eurostar 9314 is cancelled between Brussels and Paris
  • Eurostar 9365 is cancelled between Paris and Brussels
  • Eurostar 9380 is cancelled between Brussels and Paris
  • Eurostar 9414 is cancelled between will depart from Brussels. will still operate  between Brussels and Paris
  • Eurostar 9426 will depart from Cologne.
  • Eurostar 9411 is cancelled between Paris and Cologne  
  • Eurostar 9450 is cancelled between Cologne and Paris
  • Eurostar 9423 will terminate in  Cologne
  • Eurostar 9474 will depart from Cologne
  • Eurostar 9435 will terminate in  Aachen
  • Eurostar 9486 will depart from Aachen
  • Eurostar 9459 will terminate in  Cologne.
  • Eurostar 9471 will terminate in  Brussels

Wednesday 11/12/2024

         Eurostar 9428 is cancelled between Brussels and Paris

         Eurostar 9451 is cancelled between Paris and Brussels

         Eurostar 9358 is cancelled between Brussels and Paris

         Eurostar 9475 is cancelled between Paris and Brussels

         Eurostar 9357 is cancelled between Paris and Amsterdam

         Eurostar 9394 is cancelled between Amsterdam and Brussels

         Eurostar 9314 is cancelled between Brussels and Paris

         Eurostar 9365 is cancelled between Paris and Brussels

         Eurostar 9380 is cancelled between Brussels and Paris

         Eurostar 9414 will depart from Brussels. will still operate  between  Brussels and Paris

         Eurostar 9426 will depart from Cologne.

         Eurostar 9411 is cancelled between Paris and Cologne  

         Eurostar 9450 is cancelled between Cologne and Paris

         Eurostar 9423 will terminate in  Cologne

         Eurostar 9474 will depart from Cologne

         Eurostar 9435 will terminate in  Aachen

         Eurostar 9486 will depart from Aachen

         Eurostar 9459 will terminate in  Cologne

         Eurostar 9471 will terminate in  Brussels

Thursday 12/12/2024

         Eurostar 9428 is cancelled between Brussels and Paris

         Eurostar 9451 is cancelled between Paris and Brussels

         Eurostar 9358 is cancelled between Brussels and Paris

         Eurostar 9475 is cancelled between Paris and Brussels

         Eurostar 9357 is cancelled between Paris and Amsterdam

         Eurostar 9394 is cancelled between Amsterdam and Brussels

         Eurostar 9314 is cancelled between Brussels and Paris

         Eurostar 9365 is cancelled between Paris and Brussels

         Eurostar 9414 will depart from Brussels. will still operate  between Brussels and Paris

         Eurostar 9426 will depart from Cologne

         Eurostar 9411 is cancelled between Paris and Cologne  

         Eurostar 9450 is cancelled between Cologne and Paris

         Eurostar 9423 will terminate in  Cologne

         Eurostar 9474 will depart from Cologne

         Eurostar 9435 will terminate in  Aachen

         Eurostar 9486 will depart from Aachen

         Eurostar 9459 will terminate in  Cologne.

         Eurostar 9471 will terminate in  Brussels

Friday 13/12/2024

  • Eurostar 9415 is cancelled between Paris and Brussels
  • Eurostar 9326 is cancelled between Brussels and Paris
  • Eurostar 9359 is cancelled between Paris and Brussels
  • Eurostar 9374 is cancelled between Brussels and Paris
  • Eurostar 9438 is cancelled between Brussels and Paris
  • Eurostar 9457 is cancelled between Paris and Amsterdam
  • Eurostar 9302 is cancelled between Brussels and Paris
  • Eurostar 9410 is cancelled between Brussels and Paris
  • Eurostar 9365 is cancelled between Paris and Brussels
  • Eurostar 9414 will depart from Brussels. Eurostar 9414/9314 will still operate  between  Brussels and Paris
  • Eurostar 9426 will depart from Cologne.
  • Eurostar 9411/9311 is cancelled between Paris and Cologne. Eurostar 9311 will still operate between Paris and Brussels
  • Eurostar 9450 is cancelled between Cologne and Paris
  • Eurostar 9423 will terminate in  Cologne
  • Eurostar 9474 will depart from Cologne
  • Eurostar 9435 will terminate in  Aachen
  • Eurostar 9486 will depart from Aachen
  • Eurostar 9459 will terminate in  Cologne.
  • Eurostar 9471 will terminate in  Brussels

Saturday 14/12/2024

  • Eurostar 9408 is cancelled between Brussels and Paris
  • Eurostar 9323 is cancelled between Paris and Brussels
  • Eurostar 9440 is cancelled between Brussels and Paris
  • Eurostar 9359 is cancelled between Paris and Brussels
  • Eurostar 9441 is cancelled between Paris and Brussels
  • Eurostar 9414 will depart from Brussels. Eurostar 9414/9314 will still operate between Brussels and Paris
  • Eurostar 9426 will depart from Cologne.
  • Eurostar 9411/9311 is cancelled between Paris and Cologne. Eurostar 9311 will still operate between Paris and Brussels
  • Eurostar 9450/9350 is cancelled between Cologne and Paris . Eurostar 9350 will still operate between Brussels and Paris
  • Eurostar 9423 will terminate in  Cologne
  • Eurostar 9474 will depart from Cologne
  • Eurostar 9435 will terminate in  Aachen
  • Eurostar 9486 will depart from Aachen
  • Eurostar 9459 will terminate in  Cologne.
  • Eurostar 9471 will terminate in  Brussels

Eurostar : More trains cancelled on German route Dates : 27th November – 29th November 2024 (updated 26th Nov)

Due to an accident on our German route, we have had to  cancel extra trains this week, which may affect some of your travellers. Please see the details below.

Wednesday 27/11/2024

  • Eurostar 9414 is cancelled between Dortmund and Brussels
  • Eurostar 9426 is cancelled between Dortmund and Cologne
  • Eurostar 9450 is cancelled
  • Eurostar 9474 is cancelled between Essen and Cologne
  • Eurostar 9486 is cancelled between Essen and Aachen
  • Eurostar 9411 is cancelled
  • Eurostar 9423 is cancelled between Cologne and Essen
  • Eurostar 9435 is cancelled between Aachen and Essen
  • Eurostar 9459 is cancelled between Cologne and Dortmund
  • Eurostar 9471 is cancelled between Brussels and Dortmund

Thursday 28/11/2024

  • Eurostar 9414 is cancelled between Dortmund and Brussels
  • Eurostar 9426 is cancelled between Dortmund and Cologne
  • Eurostar 9450 is cancelled
  • Eurostar 9474 is cancelled between Essen and Cologne
  • Eurostar 9486 is cancelled between Essen and Aachen
  • Eurostar 9411 is cancelled
  • Eurostar 9423 is cancelled between Cologne and Essen
  • Eurostar 9435 is cancelled between Aachen and Essen
  • Eurostar 9459 is cancelled between Cologne and Dortmund
  • Eurostar 9471 is cancelled between Brussels and Dortmund

Friday 29/11/2024

  • Eurostar 9414 is cancelled between Dortmund and Brussels
  • Eurostar 9426 is cancelled between Dortmund and Cologne
  • Eurostar 9450 is cancelled
  • Eurostar 9474 is cancelled between Essen and Cologne
  • Eurostar 9486 is cancelled between Essen and Aachen
  • Eurostar 9411 is cancelled
  • Eurostar 9423 is cancelled between Cologne and Essen
  • Eurostar 9435 is cancelled between Aachen and Essen

Eurostar : Cancelled trains on German route 26th November 2024 (updated 26th Nov)

Due to various operational reasons, we have had to  cancel some trains on 26th November, which may affect some of your travellers. please see the details below. Further cancellations are expected this week. We will keep you informed as soon as we know more.

Tuesday 26/11/2024

  • Eurostar 9414 is cancelled between Dortmund and Cologne
  • Eurostar 9426 is cancelled between Dortmund and Cologne
  • Eurostar 9450 is cancelled
  • Eurostar 9474 is cancelled between Essen and Cologne
  • Eurostar 9486 is cancelled between Essen and Aachen
  • Eurostar 9411 is cancelled
  • Eurostar 9423 is cancelled between Cologne and Essen
  • Eurostar 9435 is cancelled between Aachen and Essen
  • Eurostar 9459 is cancelled between Cologne and Dortmund
  • Eurostar 9471 is cancelled between Brussels and Dortmund

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar : Cancelled trains on routes between France, Belgium and the Netherlands (updated 25th Nov)

Dates : between 23rd November and 14th December 2024 inclusive

Due to various operational reasons, we have had to  cancel some trains 23rd November and 14th December inclusive, which may affect some of your travellers. please see the details below.

Saturday 23/11/2024

  • Eurostar 9326 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9441 from Paris-Nord to Brussels Midi/Zuid is cancelled

Sunday 24/11/2024

  • Eurostar 9434 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9464 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9481 fromParis-Nord to Brussels Midi/Zuid is cancelled

Monday 25/11/2024

  • Eurostar 9410 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9427 from Paris-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9440 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9357 from Paris-Nord to Amsterdam centraal is cancelled
  • Eurostar 9394 is cancelled betweenAmsterdam centraal and Brussels Midi/Zuid

Tuesday 26/11/2024

  • Eurostar 9428 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 from Paris-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9358 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9475 from Paris-Nord to Brussels Midi/Zuid is cancelled

Wednesday 27/11/2024

  • Eurostar 9428 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9358 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9475 fromParis-Nord to Brussels Midi/Zuid is cancelled

Thursday 28/11/2024

  • Eurostar 9428 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9358 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9475 fromParis-Nord to Brussels Midi/Zuid is cancelled

Friday 29/11/2024

  • Eurostar 9415 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9326 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9359 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9374 from Brussels Midi/Zuid to Paris-Nord is cancelled

Saturday 30/11/2024

  • Eurostar 9314 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9335 fromParis-Nord to Brussels Midi/Zuid is cancelled

Sunday 01/12/2024

  • Eurostar 9434 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9464 fromBrussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9481 from Paris-Nord to Brussels Midi/Zuid is cancelled

Monday 02/12/2024

  • Eurostar 9410 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9427 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9440 fromBrussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9357 from Paris-Nord to Amsterdam centraal is cancelled
  • Eurostar 9394 from Amsterdam centraal to Brussels Midi/Zuid is cancelled

Tuesday 03/12/2024

  • Eurostar 9428 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9358 fromBrussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9475 from Paris-Nord to Brussels Midi/Zuid is cancelled

Wednesday 04/12/2024

  • Eurostar 9428 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9358 fromBrussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9475 from Paris-Nord to Brussels Midi/Zuid is cancelled

Thursday 05/12/2024

  • Eurostar 9428 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9358 fromBrussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9475 from Paris-Nord to Brussels Midi/Zuid is cancelled

Friday 06/12/2024

  • Eurostar 9415 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9326 fromBrussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9359 from Paris-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9374 fromBrussels Midi/Zuid to Paris-Nord is cancelled

Saturday 07/12/2024

  • Eurostar 9408 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9323 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9440 fromBrussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9359 from Paris-Nord to Brussels Midi/Zuid is cancelled

Sunday 08/12/2024

  • Eurostar 9434 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9464 fromBrussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9481 from Paris-Nord to Brussels Midi/Zuid is cancelled

Monday 09/12/2024

  • Eurostar 9314 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9335 fromParis-Nord to Brussels Midi/Zuid is cancelled

Tuesday 10/12/2024

  • Eurostar 9428 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9358 fromBrussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9475 from Paris-Nord to Brussels Midi/Zuid is cancelled

Wednesday 11/12/2024

  • Eurostar 9428 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9358 fromBrussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9475 from Paris-Nord to Brussels Midi/Zuid is cancelled

Thursday 12/12/2024

  • Eurostar 9428 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9358 fromBrussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9475 from Paris-Nord to Brussels Midi/Zuid is cancelled

Friday 13/12/2024

  • Eurostar 9415 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9326 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9359 fromParis-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9374 from Brussels Midi/Zuid to Paris-Nord is cancelled

Saturday 14/12/2024

  • Eurostar 9408 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9323 from Paris-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9440 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9359 from Paris-Nord to Brussels Midi/Zuid is cancelled

You can cancel or exchange your ticket for free on website. 

Eurostar - Strike in France from 21 to 23 November 2024

Due to strike action in France, Eurostar have to cancel some services between Paris and Brussels. Please see the details below.

Thursday 21st November

  • Eurostar 9415 departing Paris Gare du Nord
  • Eurostar 9323 departing Paris Gare du Nord
  • Eurostar 9359 departing Paris Gare du Nord
  • Eurostar 9408 departing Brussels Midi
  • Eurostar 9338 departing Brussels Midi
  • Eurostar 9368 departing Brussels Midi
  • Eurostar 9374 departing Brussels Midi

Friday 22nd November

  • Eurostar 9415 departing Paris Gare du Nord
  • Eurostar 9451 departing Paris Gare du Nord
  • Eurostar 9359 departing Paris Gare du Nord
  • Eurostar 9428 departing Brussels Midi
  • Eurostar 9368 departing Brussels Midi
  • Eurostar 9374 departing Brussels Midi

Saturday 23rd November

  • Eurostar 9311 departing Paris Gare du Nord

You can proceed to a free exchange or refund. 

Eurostar: Cancelled 9015 train on 11th November : (Updated on 11th Nov)

Please be advised that train 9015 on 11/11/2024 between Paris Gare Nord to London St Pancras Int'l is cancelled due to operational reasons.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Cancelled trains on routes between France, Belgium, the Netherlands and Germany between 12th November 2014 and 16th November inclusive 

Due to various operational reasons, we have had to   cancel some trains 12th november 2014 and 16th november inclusive, which may affect some of your travellers. please see the details below.

Tuesday 12/11/2024

  • Eurostar 9369 from Paris-Nord to Amsterdam Centraal is cancelled between Brussels Midi/Zuid and Amsterdam Centraal
  • Eurostar 9375 from Paris-Nord to Amsterdam Centraal is cancelled between Brussels Midi/Zuid and Amsterdam Centraal
  • Eurostar 9301 from Brussels Midi/Zuid to Amsterdam Centraal is cancelled
  • Eurostar 9334 from Amsterdam Centraal to Brussels Midi/Zuid is cancelled
  • Eurostar 9358 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9475 from Paris-Nord to Brussels Midi/Zuid is cancelled

Wednesday 13/11/2024

  • Eurostar 9316 from Amsterdam Centraal to Paris-Nord is cancelled between Amsterdam Centraal and Brussels Midi/Zuid
  • Eurostar 9310 fromAmsterdam Centraal to Paris-Nord is cancelledbetween Amsterdam Centraal and Brussels Midi/Zuid
  • Eurostar 9410 from Amsterdam Centraal to Paris-Nord is cancelled between Amsterdam Centraal and Brussels Midi/Zuid
  • Eurostar 9301 from Brussels Midi/Zuid to Amsterdam Centraal is cancelled
  • Eurostar 9322 from Amsterdam Centraal to Paris-Nord is cancelled between Amsterdam Centraal and Brussels Midi/Zuid
  • Eurostar 9380 from Brussels Midi/Zuid to Paris-Nord is cancelled

Thursday 14/11/2024

  • Eurostar 9409 from Paris-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9415 from Paris-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9368 from Brussels Midi/Zuid to Paris-Nord is cancelled

Friday 15/11/2024

  • Eurostar 9428 from Brussels Midi/Zuid to Paris-Nord is cancelled
  • Eurostar 9451 from Paris-Nord to Brussels Midi/Zuid is cancelled
  • Eurostar 9368 from Brussels Midi/Zuid to Paris-Nord is cancelled
    •

Saturday 16/11/2024

  • Eurostar 9311 from Paris-Nord to Brussels Midi/Zuid is cancelled  
    •

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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Cancelled train between Paris and London 1 January 2025 (Updated 5th November)

Eurostar 9061 from Paris Gare du Nord to London St Pancras International (dep. Paris 20:32, arr. London 22:00) on 1st January 2025.
Your affected bookings are below:

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancelled train between London and Brussels : 11th November 2024

Due to work on the LGV Nord, we are sorry to inform you that we have had to make a few more changes to our timetable on 11th November, which may affect some of your travellers. Please see the details below.

Eurostar  9152 from St Pancras to Brussels-Midi/Zuid  (dep..London at 18:04, arr. Lille 20:26, dep. Lille 20 :30 and arr. Brussels 21 :14) has been cancelled.

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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Retiming's on routes to and from London 3 Nov – 14 Dec

Due to various operational reasons, we have had to make a large number of changes to our timetable which may affect some of your travellers.

Due to the extended list of retiming's we invite you to consult all changes via the link below.

Eurostar latest retiming's

Our passenger information teams will inform all impacted passengers. We apologize for any inconvenience caused.

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Retiming's From 28th October to 31st October inclusive

We are following up on our email of yesterday as we have had to make some additional changes to our timetable, which may affect some of your travellers. Please see the details below.
Retiming's 
Eurostar 9023 from Paris-Nord to London St Pancras (dep. Paris 11:02, arr. London 12:30) will depart earlier than planned, now departing Paris at 10:54.
Eurostar 9055 between Paris-Nord and London St Pancras (dep. Paris 19:02,  arr. London 20:30) will depart and arrive later than planned, now departing Paris at 19:30 and arriving in London at 20:57.
Eurostar 9059 from Paris-Nord to London St Pancras (dep. Paris 20:02, arr. London 21:30) will depart earlier than planned, now departing Paris at 19:55. 
From 28th October to 12th December inclusive (week days only)
Eurostar 9059 from Paris-Nord to London St Pancras (dep. Paris 20:12, arr. London 21:30) will depart earlier than planned, now departing Paris at 19:55.
From 4th November to 13th December inclusive (week days only)
Eurostar 9023 between Paris-Nord to London St Pancras (dep. Paris 11:12, arr. London 12:30) will depart earlier than planned, now departing Paris-Nord at 10:54.
Eurostar 9055 between Paris-Nord and London St Pancras (dep. Paris 19:11,  arr. London 20:30) will depart and arrive later than planned, now departing Paris at 19:30 and arriving in London at 20:57.
These retiming's affect bookings made before 18th October.

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Eurostar: Cancelled Trains on 1st November 2024

Eurostar  9153 from Brussels Midi/Zuid to St Pancras (dep. Brussels at 17:56, dep. Lille 18:35, arr. London 18 :57) has been cancelled.
You can cancel or exchange your ticket for free on the website. 
In case if you find any issues while cancelling or exchanging your ticket you can contact here. 
Any compensation due should be requested by the customer using this form on our website.
Further details about compensation can be found here.
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Retiming's on routes to and from London 3rd November 2024

Due to various operational reasons, we have had to make changes to our timetable on Sunday 3rd November which may affect some of your travellers. Please see the details below.

RETIMINGS
Sunday 3rd November
Eurostar 9043 from Paris-Nord to London St Pancras (original dep. Paris at 16:05, arr. London 17:35) will depart earlier than planned, now departing Brussels at 16:00.
Eurostar 9047 from Paris-Nord to London St Pancras (dep. Paris 17:12, arr. London 18:37) will depart earlier than planned, now departing Paris at 17:01. This train will also arrive earlier than expected, now arriving in London at 18:30.
Eurostar 9055 between Paris-Nord to London St Pancras (dep. Paris 19:11, arr. London 20:30) will depart and arrive later than planned, now departing Paris-Nord at 19:30 and arriving in London at 20:57.
Eurostar 9063 between Paris-Nord and London St Pancras (dep. Paris 21:11,  arr. London 22:30) will depart earlier than planned, now departing Paris at 20:59.

These affect bookings made before 30th September 2024

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Eurostar: Cancelled Trains on 11/10/2024

Please be advised that the following trains are cancelled on  11/10/2024 due to due to a technical problem:
-  9022, departing at 11:31 from London Saint Pancras Int'l to Paris Gare du Nord,
-  9043, departing at 16:10 from Paris Gare du Nord to London Saint Pancras Int'l.

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancelled 9120

Please be advised that train  9120 on 05/10/2024, departing at 10:01 from London St Pancras Int'l to Brussels-Midi/Zuid is cancelled due to operational reasons.

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancellation on 04th October:

Please be advised that train  9141 on 04/10/2024, departing at 14:52 from Brussels-Midi/Zuid to London St Pancras Int'l will not stop at  Lille Europe due to operational issues.

We have had to cancel the stop at  Lille Europe. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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(Erratum) Eurostar: Cancelled 9135

Please be advised that train  9135 on 04/10/2024, departing at 12:56 from Brussels-Midi/Zuid to London St Pancras Int'l is cancelled due to operational reasons.

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancelled 9135

Please be advised that train  9135 on 04/10/2024, departing at 12:56 from Amsterdam-Centraal to London St Pancras Int'l is cancelled due to operational reasons.

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancelled 9015

Please be advised that train  9015 on 04/10/2024, departing at 9:12 from Paris Gare du Nord to London St Pancras Int'l is cancelled due to operational reasons.

You can cancel or exchange your ticket for free on the website. 

In case if you find any issues while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by the customer using this form on our website.

Further details about compensation can be found here.

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Cancellations on routes to and from London- 5th November to 14th December 2024:

Due to various operational reasons, we have had to make changes to our timetable which may affect some of your travellers. Please see the details below.

Saturday 9th November
Eurostar 9120 from London St Pancras to Brussels Midi (original dep London at 10:01, arr. Lille 12:25, arr. Brussels 13:09)
Sunday 10th November
Eurostar 9145 from Brussels Midi to London St Pancras (original dep Brussels at 15:56, dep. Lille 16:35, arr. London 16:57)
Eurostar 9152 from London St Pancras to Lille Europe (original dep London at 18:04, arr. Lille 20:26)
Monday 11th November
Eurostar 9152 from London St Pancras to Lille Europe (original dep London at 18:04, arr. Lille 20:26)
5th November – 14th December
Eurostar 9022 from London St Pancras to Paris-Nord (original dep London at 11:31, arr. Paris 14:48)
Eurostar 9027 from to Paris-Nord to London St Pancras (original dep Paris at 12:12, arr. London 13:30)
These trains are cancelled on the following dates :
Tuesdays and Wednesdays from 5th  November to 11th December 2024
All Saturdays from 16th November to 14th December 2024

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Retimings on routes to and from London September & October 2024

Due to various operational reasons, we have had to make changes to our timetable which may affect some of your travellers. Please see the details below.

RETIMINGS - SEPTEMBER

These affect bookings made before  28th August 2024

On Sunday 15th and Monday 22nd September

  • Eurostar 9061 from Paris-Nord to London St Pancras (original dep Paris at 20:42, arr. London 22:00) will depart earlier than planned, now departing from Paris at 20:32.

On 15th, 22nd and 29th September

  • Eurostar 9059 from Paris-Nord to London St Pancras (original dep Paris at 20:12, arr. London 21:30) will depart earlier than planned, now departing from Paris at 20:05.

From Monday 23rd to Thursday 28th September inclusive

  • Eurostar 9007 from Paris-Nord to London St Pancras (original dep Paris at 7:12, arr. London 8:30) will depart earlier than planned, now departing from Brussels at 06:56.

From Monday 23rd to Friday 27th September inclusive

  • Eurostar 9009 from Paris-Nord to London St Pancras (original dep Paris at 7:42, arr. London 9:00) will depart earlier than planned, now departing from Paris at 7:30.
  • Eurostar 9013 from Paris-Nord to London St Pancras (original dep Paris at 8:42, arr. London 10:00) will depart earlier than planned, now departing from Paris at 8:36.
  • Eurostar 9031 from Paris-Nord to London St Pancras (original dep Paris at 13:12, arr. London 14:30) will depart earlier than planned, now departing from Paris at 12:55.

From Monday 23rd to Friday 30th September inclusive

  • Eurostar 9015 from Paris-Nord to London St Pancras (original dep Paris at 09:12, arr. London 10:30) will depart earlier than planned, now departing from Paris at 09:03.
  • Eurostar 9023 from Paris-Nord to London St Pancras (original dep Paris at 11:12, arr. London 12:30) will depart earlier than planned, now departing from Paris at 11:03.

On Saturday 28th and 29th September

  • Eurostar9047 from Paris-Nord to London St Pancras (original dep Paris at 17:12, arr. London 18:30) will depart earlier than planned, now departing from Paris at 17:04.

On Monday 30th September

  • Eurostar 9047 from Paris-Nord to London St Pancras (original dep Paris at 17:12, arr. London 18:30) will depart earlier than planned, now departing from Paris at 16:57.
  • Eurostar 9007 from Paris-Nord to London St Pancras (original dep Paris at 7:12, arr. London 8:30) will depart earlier than planned, now departing from Brussels at 06:56.
  • Eurostar 9009 from Paris-Nord to London St Pancras (original dep Paris at 7:42, arr. London 9:00) will depart earlier than planned, now departing from Paris at 7:30.
  • Eurostar 9013 from Paris-Nord to London St Pancras (original dep Paris at 8:42, arr. London 10:00) will depart earlier than planned, now departing from Paris at 8:36.
  • Eurostar 9031 from Paris-Nord to London St Pancras (original dep Paris at 13:12, arr. London 14:30) will depart earlier than planned, now departing from Paris at 12:55.

EXTRA RETIMINGS - OCTOBER

Affecting bookings made before  30th August 2024

On 6th, 13th, 20th October

  • Eurostar 9059 from Paris-Nord to London St Pancras (original dep Paris at 20:12, arr. London 21:30) will depart earlier than planned, now departing from Paris at 20:05.

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Cancelled stops on 9152

Please be advised that train  9152 on  10/09/2024, departing at  18:04 from  London St Pancras International to Amsterdam Centraal will not stop at  Rotterdam Centraal nor Amsterdam Centraal due to a strike action in the Netherlands.
Eurostar have had to cancel the stops at  Rotterdam Centraal and Amsterdam Centraal.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar: Strike in the Netherlands - cancelled stops on 10/09 & 11/09

Please be advised that due to Dutch public transport strikes on Wednesday 11th September, we have had to make changes to the following services: 

   10th September - the following services will terminate in Brussels Midi

  • Eurostar 9152 LSS – AMS
  • Eurostar 9375 PNO – AMS
  • Eurostar 9381 PNO – AMS


11th September - the following services will terminate in Brussels Midi

  • Eurostar 9303 PNO – AMS

   11th September - the following services will depart only from Brussels Midi

  • Eurostar 9322 AMS – PNO 
  • Eurostar 9310 AMS – PNO 
  • Eurostar 9316 AMS – PNO 
  • Eurostar 9328 AMS – PNO

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar cancelled stops 9152 05/09/2024

Please be advised that train  9152 on 05/09/2024, departing at 18:04 from LONDON ST PANCRAS to AMSTERDAM will not stop at  either ROTTERDAM or AMSTERDAM due to person having been struck by a non-Eurostar train.

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar: Train 9048 Cancelled on 30/08/2024

Please be advised that train 9048 on 30/08/2024, departing at 18:31 from London Saint Pancras International to Paris Gare du Nord is cancelled due to operational issues.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancelled 9153

Please be advised that train 9153 on 29/08/2024, departing at 18:22 from Brussels-Midi/Zuid to London St Pancras Int'l is cancelled due to a technical problem.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancelled 9009, 9044 & 9141 Trains on 30/08

Please be advised that trains  9009, 9044 & 9141 on 30/08/2024 between Paris, London and Brussels are cancelled due to operational reasons. You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancellation on 30th August :

Please be advised that train  9141 on 30/08/2024, departing at 15:00 from Brussels-Midi/Zuid to London St Pancras Int'l is cancelled due to operational reasons.

Train  9044 on 30/08/2024, departing at 17:31 from London St Pancras Int'l to Paris Gare Nord is also cancelled due to operational reasons.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancellation on 29th August :

As a result of a number of technical issues we have several unplanned cancellations today, 29/08/2024

Please find a summary below of all impacted services : 

Cancellations : 

  • 9009 Paris to London departing 7:39
  • 9031 Paris to London departing 13:10
  • 9044 London to Paris departing 17:31
  • 9050 London to Paris departing 19:01
  • 9135 Brussels to London via Lille departing 12:22


Delays : 

  • 9027 - London Saint Pancras arrival +95 min
  • 9149 - London Saint Pancras arrival +40 min
  • 9125 - Brussels Midi/Zuid departure +126 min (original departure 11:22)
  • 9125 - London Saint Pancras arrival +126 min
  • 9110 - Brussels Midi/Zuid arrival +120 min

We anticipate there may be further impacts later in the day, of which we will keep you updated as soon as possible.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancelled 9054

Please be advised that train 9054 on 27/08, departing at 20:01 from London St Pancras Int'l to Paris Gare du Nord is cancelled due to the knock-on effect of an earlier incident this morning.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar: Cancelled 9141

Please be advised that train 9141 on 27/08/2024 departing at 15:22 from Brussels Midi to London St Pancras is cancelled due to part of the track being temporarily closed between Lille and Brussels.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar - Cancelled 9132, 9148, 9153

The following trains on 27/08/2024 are cancelled due to part of the track being temporarily closed between Lille and Brussels:

  • train 9132 from London St Pancras Int'l to Brussels-Midi/Zuid (departure time: 13:04)
  • train 9148 from London St Pancras Int'l to Brussels-Midi/Zuid (departure time: 17:04)
  • train 9153 from Brussels-Midi/Zuid to London St Pancras Int'l (departure time: 18:22)

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar - Cancelled 9113

Please be advised that train 9113 on 27/08/2024 departing at 07:22 from Brussels Midi to London St Pancras is cancelled due to train stopped on line ahead.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar disruption on 9126 

Please be advised that train  9126 on 24/08/2024, departing at 11:04 from London St Pancras Int'l to Amsterdam Centraal will not stop at  Rotterdam Centraal & Amsterdam Centraal due to a partner experiencing operational difficulties in the Netherlands.

We have had to cancel the stop at  Rotterdam Centraal & Amsterdam Centraal.

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar disruption on 9114

Please be advised that train 9114 on 24/08/2024, departing at 8:01 from London St Pancras Int'l to Amsterdam Centraal will not stop at Rotterdam Centraal & Amsterdam Centraal due to a partner experiencing operational difficulties in the Netherlands.
We have had to cancel stops at Rotterdam Centraal & Amsterdam Centraal.

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Retimings on routes to and from London 26th, 29th, 30th & 31st August 2024:

Due to various operational reasons, Eurostar have to make changes to their timetable which may affect some of your travellers. Please see the details below.

RETIMINGS

These affect bookings made before 22nd August 2024

Monday 26th August

Eurostar 9059 from Paris Nord to London St Pancras (original dep. Paris at 20:12, arr. London 21:30) will depart earlier than planned, now departing Paris at 19:58.

Eurostar 9061 from Paris Nord to London St Pancras (original dep. Paris 20:42, arr. London 22:00) will depart earlier than planned, now departing Paris at 20:28.

Friday 30th August

Eurostar 9007 from Paris Nord to London St Pancras (original dep. Paris at 07:10, arr. London 08:30) will depart earlier than planned, now departing Paris at 06:57.

Thursday 29th & Saturday 31st August 2024

Eurostar 9059 from Paris Nord to London St Pancras (original dep. Paris at 20:11, arr. London 21:30) will depart earlier than planned, now departing Paris at 19:58. 

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Eurostar: Timetable changes on routes to and from London: 23rd August – 29th September 2024

Due to various operational reasons, Eurostar have to make changes to their timetable which may affect some of the travellers. Please see the details below. 

CANCELLATION

Friday 6th September

Eurostar 9061 from Paris Nord to London St Pancras (dep. Paris 20:42, arr. London 22:00) is cancelled

RETIMINGS

These affect bookings made before 13th August 2024

  Friday 23rd, Sunday 25th, Friday 30th Augustand Sunday 1st September

 Eurostar 9059 from Paris Gare du Nord to London St Pancras (original dep. Paris at 20:12, arr. London 21:30) will depart earlier than planned, now departing Paris at 19:58.

Monday 2nd, Tuesday 3rd, Wednesday 4th and Thursday 5th September

Eurostar 9037 from Paris Nord to London St Pancras (original dep. Paris at 14:42, arr. London 16:00) will depart and arrive later than planned, now departing Paris at 14:50 and arriving to London at 16:46.

All Sundays from 15th September to 27th October

Eurostar 9159 from Brussels Midi to London St Pancras (original dep. Brussels at 18:51, dep. Lille at 19:30, arr. London 19:57) will depart and arrive later than planned, now departing Brussels at 19:26, departing Lille at 20:06, and arriving to London at 20:27.

Sunday 29th September

Eurostar 9152 from London St Pancras to Amsterdam Centraal (original dep. London at 18:04, arr. Lille 20:25, arr. Brussels 21:05, arr. Rotterdam 22:32, arr. Amsterdam 23:15) will arrive later than planned, now arriving to Amsterdam at 23:32.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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DISRUPTION *AUGUST and SEPTEMBER 2024*

Eurostar train 9059 originally departing from Paris Gare du Nord to London St Pancras at 20:12 will now depart at the EARLIER time of 19:58 on the 18/08, 23/08, 25/08, 30/08 and 01/09. This is due to operational issues.
Travelers must bring their existing ticket to the station and check their ticket online for the new recommended station arrival time

For any aftersales queries, please contact here

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Eurostar - Cancelled 9314

Because of technical issues train  9314 on 12/08/2024, departing at 08:43 from Brussels Midi / Zuid to Paris Gare du Nord the Eurostar traffic will be disrupted.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar – Cancelled 9080

Eurostar train 9080 departing from London to Paris at 06:01 will now arrive 25 minutes later at 09:45 on 08/08/2024. This is to avoid conflict with a TGV service.

For any aftersales queries, please contact here

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Eurostar – Cancelled 9037 & 9046.


Please be advised that on 02/08/2024, train 9037 departing at 14:42 from Paris Gare du Nord to London St Pancras Int'l and train 9046 departing at 18:01 from London St Pancras Int'l to Paris Gare du Nord are cancelled due to rolling stock issue.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here. 

Any compensation due should be requested by customer using  this form on our website.

Further details about compensation can be found here.

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Eurostar - Cancelled 9055

Due to operational issues on 02/08/2024, your train 9055 Paris Gare du Nord to London St Pancras Int'l is cancelled.
You can choose from one of the following options:
• Exchange your booking for free to travel in the same travel class at a different time or date. It only takes a minute to rearrange your trip.
• Cancel your booking and claim an e-voucher. You will have 12 months from the date of your cancelled train to redeem it on eurostar.com.
• Cancel your booking and get a refund. You’ll receive a refund for the value of your ticket but not for any booking or exchange fees. We'll process your request within 28 days.
You have three months from the date you were due to travel to claim your preferred option. Please check back regularly for updates.

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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Eurostar - Cancelled 9009:

Eurostar train 9009 on 31/07/2024, departing at 07:42 from Paris Gare du Nord to London St Pancras is cancelled due to a technical issue.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

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Eurostar: Cancelled trains on routes between France, Belgium, the Netherlands and Germany between 2nd August and 26th August 2024 inclusive.

Eurostar have cancelled some trains in August due to various operational reasons. Please note that August dates not mentioned below are not affected by the cancellation.

Friday 02 August

        Eurostar 9408 from Brussels Midi to Paris-Nord.

        Eurostar 9415 from Paris-Nord to Brussels Midi.

        Eurostar 9326 from Brussels Midi to Paris-Nord.

Saturday 03 August

        Eurostar 9415 from Paris-Nord to Brussels Midi.

        Eurostar 9326 from Brussels Midi to Paris-Nord.

        Eurostar 9475 fromParis-Nord to Brussels Midi.

Sunday 04 August

        Eurostar 9416 fromBrussels Midi to Paris-Nord.

        Eurostar 9335 fromParis-Nord to Brussels Midi.

        Eurostar 9386 from Brussels Midi to Paris-Nord.

Monday 05 August

        Eurostar 9415 from Paris-Nord to Brussels Midi.

Tuesday 06 August

        Eurostar 9422 from Brussels Midi to Paris-Nord.

        Eurostar 9439 from Paris-Nord to Brussels Midi.

        Eurostar 9350 fromBrussels Midi to Paris-Nord.

        Eurostar 9481 from Paris-Nord to Brussels Midi.

Wednesday 07 August

        Eurostar 9422 from Brussels Midi to Paris-Nord.

        Eurostar 9439 from Paris-Nord to Brussels Midi.

        Eurostar 9350 from Brussels Midi to Paris-Nord.

        Eurostar 9481 from Paris-Nord to Brussels Midi.

Thursday 08 August

        Eurostar 9422 fromBrussels Midi to Paris-Nord.

        Eurostar 9439 fromParis-Nord to Brussels Midi.

        Eurostar 9350 from Brussels Midi to Paris-Nord.

        Eurostar 9481 fromParis-Nord to Brussels Midi.

Friday 09 August

        Eurostar 9408 fromBrussels Midi to Paris-Nord.

        Eurostar 9415 fromParis-Nord to Brussels Midi.

        Eurostar 9326 fromBrussels Midi to Paris-Nord.

Saturday 10 August

        Eurostar 9415 fromParis-Nord to Brussels Midi.

        Eurostar 9326 fromBrussels Midi to Paris-Nord.

        Eurostar 9475 fromParis-Nord to Brussels Midi.

Sunday 11 August

        Eurostar 9416 fromBrussels Midi to Paris-Nord.

        Eurostar 9335 fromParis-Nord to Brussels Midi.

Monday 12 August

        Eurostar 9483 fromParis-Nord to Brussels Midi.

Friday 16 August

        Eurostar 9422 fromBrussels Midi to Paris-Nord.

        Eurostar 9463 fromParis-Nord to Amsterdam Centraal.

Saturday 17 August

        Eurostar 9314 fromBrussels Midi to Paris-Nord.

        Eurostar 9335 fromParis-Nord to Brussels Midi.

        Eurostar 9350 fromBrussels Midi to Paris-Nord.

        Eurostar 9371 fromParis-Nord to Brussels Midi.

Sunday 18 August

        Eurostar 9371 fromParis-Nord to Brussels Midi.

Monday 19 August

        Eurostar 9304 fromBrussels Midi to Paris-Nord.

        Eurostar 9335 fromParis-Nord to Brussels Midi.

Friday 23 August

        Eurostar 9422 fromBrussels Midi to Paris-Nord.

        Eurostar 9463 fromParis-Nord to Amsterdam Centraal.

Saturday 24 August

        Eurostar 9422 from Brussels Midi to Paris-Nord.

        Eurostar 9335 fromParis-Nord to Brussels Midi.

        Eurostar 9350 fromBrussels Midi to Paris-Nord.

        Eurostar 9371 fromParis-Nord to Brussels Midi.

Sunday 25 August

        Eurostar 9371 fromParis-Nord to Brussels Midi.

Monday 26 August

        Eurostar 9304 from Brussels Midi to Paris-Nord.

        Eurostar 9335 fromParis-Nord to Brussels Midi.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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Eurostar cancellation due to vandalism in France:

Due to coordinated acts of vandalism in France, affecting the high speed line between Paris and Lille, several red and blue trains have been cancelled. Please be advised that trains  9027, 9036 & 9050 on 26/07/2024, travelling between London and Paris are cancelled.

These other red trains have also been cancelled due to the same reason:  9321, 9415, 9422, 9439, 9458, 9475.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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Eurostar - Cancelled 9007:

Eurostar train 9007 on 25/07/2024, departing at 07:12 from Paris Gare du Nord to London St Pancras Int'l is cancelled due to operational issues.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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Eurostar cancellation due to vandalism in France:

Due to coordinated acts of vandalism in France, affecting the high speed line between Paris and Lille, several red and blue trains have been cancelled. Please be advised that trains  9027, 9036 & 9050 on 26/07/2024, travelling between London and Paris are cancelled.

These other red trains have also been cancelled due to the same reason:  9321, 9415, 9422, 9439, 9458, 9475.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

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Eurostar - Cancelled 9007:

Eurostar train 9007 on 25/07/2024, departing at 07:12 from Paris Gare du Nord to London St Pancras Int'l is cancelled due to operational issues.

You can cancel or exchange your ticket for free on website. 

In case if you find any issue while cancelling or exchanging your ticket you can contact here.

Any compensation due should be requested by customer using this form on our website. Further details about compensation can be found here.

Important: cancellations on routes to and from London August & September 2024

CANCELLED STOP
  • Due to engineering works on the Belgian high-speed line, stops in Lille have been cancelled on the following services : 

All dates between 12 August – 29 August 2024

  • Eurostar 9165 from Brussels Midi to London St Pancras (original dep. Brussels at 21:20, dep. Lille at 22:35,  arr. London 22:57)

Friday 30 August 2024

  • Eurostar 9141 from Brussels Midi to London St Pancras (original dep. Brussels at 15:00, dep. Lille 15:30, arr. London 16:05)

Saturday 07 and Sunday 08 September 2024

  • Eurostar 9159 from Brussels Midi to London St Pancras (original dep. Brussels at 19:26, dep. Lille at 20:05,  arr. London 20:27)

AOP will be activated by the end of this week for impacted passengers to obtain a free refund or exchange.

Eurostar - Cancellations on 29 & 30 May 2024

Please be advised that train 9141 on 29/05, departing at 14:52 from Brussels-Zuid/Midi to London St Pancras Int'l will not stop at Lille Europe due to operational difficulties.

Please be advised that trains 9054 & 9063 on 30/05 are cancelled due to operational reasons. 
- 9054 departing at 20:01 from Paris Gare du Nord to London St Pancras Int'l 
- 9063 departing at 21:11 from London St Pancras Int'l to Paris Gare du Nord

Eurostar - Retimings on routes to and from London

Due to various operational reasons, Eurostar have had to make changes to the timetable which may affect some of your travellers. Please see the details below.

RETIMINGS

May, June, July and August

  • Eurostar 9059 from Paris to London St Pancras has been retimed from 19th May to 11th August 2024 for travel on Saturdays and Sundays (bookings before 14th May only):
    • Eurostar train 9059 will depart from Paris at 19:58, 14 minutes earlier than advertised (originally: 20 :12). Passengers will arrive at London St Pancras at 21 :30.

20th May

  • Eurostar 9009 from Paris to London St Pancras has been retimed for travel on 20th May (bookings before 14th May only):
    • Eurostar train 9009 will depart from Paris at 07:29, 13 minutes earlier than advertised (originally: 07:42). Passengers will arrive at London St Pancras at 09:00.
  • Eurostar 9048 from London St Pancras to Paris has been retimed for travel on 20th May (bookings before 14th May only):
    • Eurostar train 9048 will depart fromLondon St Pancras at 18 :31, Passengers will arrive at Paris Gare du Nord at 22:04, 15 minutes later than advertised (originally: 21:49).
  • Eurostar 9054 from London St Pancras to Paris has been retimed for travel on 20th May (bookings before 14th May only):
    • Eurostar train 9054 will depart fromLondon St Pancras at 19:34, 27 minutes earlier than advertised (originally: 20:01). Passengers will arrive at Paris Gare du Nord at 23:05, 13 minutes earlier than advertised (originally: 23:18).

June, July, August

  • Eurostar 9159 from Brussels to London St Pancras has been retimed for travel on Saturdays and Sundays from  15th June to 11th August 2024 (bookings before 14th May only):
    • Eurostar train 9159 will depart fromBrussels at 19:26, 35 minutes later than advertised (originally: 18:51). Passengers will depart from Lille at 20:06 (20:05 on Sundays), 36 minutes later (or 35’ on Sundays) ) than  advertised (originally : 19 :30). Passengers will arrive in London St Pancras at 20:27, 30 minutes later than advertised (originally: 19:57).

July and August

  • Eurostar 9061 from Paris to London St Pancras has been retimed for travel on Fridays and Sundays from 26th July to 11th August 2024(bookings before 14th May only):
    • Eurostar train 9061 will depart fromParis at 20:31 (or 20:32 on Sundays), 11 minutes earlier  (or 10’ on Sundays) than advertised (originally: 20:42). Passengers will arrive in London St Pancras at 22:00.

Eurostar: Cancelled stops Amsterdam and Rotterdam 9126

Please note that train 9126 on 14/04/2024, departing at 11:04 from London St Pancras International to Amsterdam Centraal will not stop at Rotterdam Centraal and Amsterdam Centraal due to operational issues.

Eurostar have had to cancel the stop at Rotterdam Centraal and Amsterdam Centraal.

Passengers were able to continue their journey using Intercity (IC) trains with their Eurostar tickets. 

You can  cancel or exchange your ticket for free. 

Any compensation due should be requested by passengers using this form on the Eurostar website. Further details about compensation can be found here.

Eurostar - Timetable changes from/to London

Due to the planned engineering works on the LGV Nord and works between Schipol and Rotterdam preventing access to our secure platform, we have had to make changes to our timetable which will affect the following Eurostar services:

RETIMINGS

Between 4th February and 22nd March inclusive

  • Eurostar train 9044 between London St Pancras International and Paris Gare du Nord.
  • Eurostar train 9044 will depart from London St Pancras International at 17:04, 27 minutes earlier than advertised (originally: 17:31).
  • Passengers will arrive at Paris Gare du Nord at 20:35, 24 minutes earlier than advertised (originally: 20:59).
  • Eurostar train 9031 from Paris Gare du Nord (departing 13:11) to London St Pancras (arriving 14:30).
  • Eurostar train 9031 will now depart at 13:01, 10 minutes earlier than planned.
  • Eurostar train 9055 from Paris Gare du Nord to London St Pancras.
  • Passengers will depart from Paris Gare du Nord at 19:39, 27 minutes later than planned (originally : 19:12).
  • Passengers will arrive at London St Pancras at 21:00, 30 minutes later than planned (originally : 20:30).

CANCELLATIONS

Sunday 25th February

  • Eurostar train 9157 between Amsterdam Centraal and London St Pancras International.
  • Eurostar train 9157 departing from Amsterdam Centraal at 16:15, Rotterdam Centraal at 16:57, Brussels Midi at 18:51 and arriving at London St Pancras International at 19:47 has been cancelled.  

Passengers travelling from Brussels have been rebooked on the following service : 

  • Eurostar train 9159 between Brussels Midi and London St Pancras International 
  • Eurostar train 9159 departing from Brussels Midi at 18:51, from Lille Europe at 19:35 and arriving at London St Pancras International at 19:57. 

LIMITED SERVICES

Between 7th May and 10th May 2024 inclusive

The following Eurostar services will not stop in  Rotterdam:

  • 9115  (original departure from Rotterdam at 07:28, arriving London St Pancras International at 09:57)
  • 9147 (original departure from Rotterdam at 15:28, arriving London St Pancras International at 17:47)
  • 9157 (original departure from Rotterdam at 17:28, arriving London St Pancras International at 19:47)
  • 9167 (original departure from Rotterdam at 19:28, arriving London St Pancras International at 21:57)

What to do if you experience a delay

Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.

Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).

For more information, please see our Help article: What happens if I miss my connection. If you need to submit a claim, see: Submitting a claim to Eurostar.

If you have tickets for onward travel on trains which are scheduled to run as normal, refunds and exchanges are only permitted as per fare conditions.
Please note that this information is provided by the rail operator and cannot be guaranteed by Rail Europe UK.

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