Overview

These trains run under the DB SNCF cooperation (formerly "Alleo"). Some services are SNCF TGV INOUI double-deck trains and others are DB ICE trains — both are booked and used the same way.

• Paris Est – Strasbourg – Karlsruhe – Stuttgart (about 3h10–3h30), with some trains continuing via Ulm and Augsburg to Munich (about 5h10–5h40).
• Paris Est – Saarbrücken – Kaiserslautern – Mannheim – Frankfurt (about 3h40), with additional Frankfurt trains via Strasbourg.
• Paris Est – Strasbourg – Karlsruhe – Frankfurt – Berlin direct ICE (about 8h) — see suspension notice above.
• Marseille – Lyon – Strasbourg – Frankfurt TGV INOUI.
• Frequency: around 25 trains per day link France and Germany.

Luggage, bikes & pets

• Luggage: 2 large pieces plus 1 item of hand luggage. All bags must be labelled with your name. Skis, pushchairs and wheelchairs up to 120 × 90 cm are accepted.
• Bikes: Folded or dismantled bikes must be stored in a suitable bag within the permitted dimensions. Avoid stating that all full-size bikes are prohibited without confirming the specific train and ticket condition
• Pets: Small pets: Must travel in a closed carrier measuring no more than 45 × 30 × 25 cm. The carrier must be placed on your lap or at your feet. The published fee is €7 per carrier.
  
  Dogs on a lead: Must wear a muzzle throughout the journey and remain at your feet. The published fee is €20 per dog.
  
  Assistance dogs: Check the applicable railway's conditions for assistance animals.
Pet fares and conditions may differ for other services.

Boarding & check-in

• No check-in or security screening. Arrive about 20 minutes before departure.
• Doors close 2 minutes before departure on TGV INOUI services from France.
• At Paris Est, have your QR code ready for the automatic ticket gates.
• Carry a valid ID.

Tickets & fares

• E-tickets can be shown on your phone or printed. Seat reservation is compulsory and included in the ticket.
• Tickets can be booked up to 6 months ahead. Exchange and refund conditions depend on the fare chosen at booking — lowest-price fares are usually non-exchangeable and non-refundable.
• Pass holders (Interrail/Eurail) need a separate paid reservation for these trains; a standard DB domestic seat reservation is not valid.
• BahnCard discounts apply to the German section only. BahnCard 100 is not valid.

Classes, food & drinks

• 2nd class and 1st class on both TGV and ICE, with free Wi-Fi, power sockets and trilingual crews (French, German, English).
• TGV INOUI: bar coach with snacks, hot dishes and drinks, including German specialities.
• ICE: restaurant/bistro car with table service; at-seat service in 1st class.

Accessibility

• Departing France: book SNCF Accès Plus / Assist'enGare on 3212 (or +33 9 72 72 00 92 from abroad), 8am–8pm.
• Departing Germany: book the DB Mobility Service Centre on +49 30 65 21 28 88, at least one working day ahead.

Refunds & claims

• Delay compensation (DB SNCF cooperation trains): 25% for 30 minutes to 2 hours, 50% for more than 2 hours.
• If you booked with Rail Europe, contact us at raileurope.com/en/contact/new with your RE- booking reference, passenger names, train number and details of the delay.