Overview

TGV INOUI trains are operated by SNCF Voyageurs between France and Luxembourg (Gare Centrale).

• Paris Est – Luxembourg: Direct TGV INOUI services operate daily, calling at Metz and Thionville. Journey time from about 2h10.
• Other direct TGVs from Luxembourg: Strasbourg (about 1h40), Lyon, Marseille and Montpellier.
• Other destinations: connect via Lorraine TGV station, linked to Luxembourg by the "Gare Lorraine Express" bus.
• Regional trains between Metz and Luxembourg (TER Grand Est / CFL) are not covered on this page.

Luggage, bikes & pets

• Luggage: 2 pieces (max. 70 × 90 × 50 cm each) plus 1 item of hand luggage (max. 40 × 30 × 15 cm). You must be able to carry everything in one go. Labels with your name are mandatory. Non-compliant luggage can be fined €50–150.
• Bikes: must be folded or dismantled in a labelled cover (max. 90 × 130 × 50 cm), counted as one piece of luggage. Charging e-bike or e-scooter batteries on board is not allowed.
• Pets: small animals in a closed carrier (max. 45 × 30 × 25 cm) and larger dogs (on a lead and muzzled) each require a pet ticket. Assistance dogs travel free.

Boarding & check-in

• Boarding opens about 20 minutes before departure. There is no check-in or security screening.
• Doors close 2 minutes before departure — after that you cannot board.
• At Paris Est, automatic ticket gates operate at the platform entrance — have your QR code ready.
• Arrive 30 minutes early if travelling with a bike.
• Carry your ticket and a valid ID.

Tickets & fares

• E-tickets can be shown on your phone or printed. Seat reservation is included and compulsory.
• Exchange and refund conditions depend on the fare chosen at booking.
• Good to know: Luxembourg's free public transport (2nd class) is valid within Luxembourg only — it does not cover TGV journeys or cross-border travel. It is useful for getting to and from Luxembourg station by tram or bus.

Classes, food & drinks

• 2nd class and 1st class, with power sockets, free Wi-Fi and the TGV INOUI entertainment portal.
• Bistro TGV INOUI bar coach selling snacks, hot dishes and drinks.

Accessibility

• France stations: book free SNCF Accès Plus / Assist'enGare assistance on 3212 (or +33 9 72 72 00 92 from abroad), 8am–8pm, at least 24–48 hours ahead. Be at the meeting point 30 minutes before departure.
• Luxembourg station: contact CFL on +352 2489 2489 or pmr@cfl.lu at least 24 hours before an international journey.

Refunds & claims

• Delay compensation (from 30 minutes' delay on arrival): 25% for 30 minutes to 2 hours, 50% for 2 to 3 hours, 75% for 3 hours or more.
• If you booked with Rail Europe, contact us at raileurope.com/en/contact/new with your RE- booking reference, passenger names, train number and details of the delay.