lnterrail Rail Planner and Huawei mobile

10 September 2026: One Brand is live! One Pass. One community. No fixed route.

Eurail has been renamed to Interrail, bringing travellers worldwide together under one global brand and one Pass, no matter what their residency is.

Due to recent changes, Huawei mobile users will no longer be able to download the Interrail Rail Planner application, from the Huawei AppGallery.

What this means:

You will not be able to access or use the Rail Planner app on Huawei devices at this time.

What you can do:

To continue planning your train journeys and accessing your Interrail Mobile Pass, we recommend using any alternative device running Android (non-Huawei) or iOS.

Aftersales:

If you already booked your Interrail Mobile Pass, a 100% refund applies to totally unused and non-activated passes.

Request MUST be submitted before the last possible activation date indicated on the Mobile Pass.

Pass is considered activated if the first and consequently, last day of validity is defined.

We understand this may be inconvenient and appreciate your understanding while we work on a long-term solution.