France: Delays & disruptions

Engineering works are happening in France. Major disruptions are listed below, You can check the status of a train using SNCF's departure board.

IN THIS ARTICLE

Current disruption

SNCF - Social action on 21 November 2024

The social movement of November 21, 2024 (from Wednesday, November 20, 6 p.m. to Friday, November 22, 8 a.m.) will have a limited impact:

TGV INOUI and OUIGO: traffic almost normal.

INTERCITES: 1 train out of 2 on average for daytime;

INTERCITES: and no night train traffic. Only customers affected by a cancellation are contacted individually, and they benefit from an exchange or refund free of charge.

TER: On average, 7 TER out of 10 will run (detailed forecasts are available in each region on all information tools).

TRANSILIEN: Disruptions are expected on certain lines.

Aftersales: Full refund granted ONLY for TGV INOUI and INTERCITES cancelled.

Exchange offered for a new departure date scheduled until 7 days before or after the initial departure date under same conditions & stations.

Major works in Paris-Est station from January 31 to February 3 and from February 6 to 9, 2025

We would like to inform you that major works will take place in Paris-Est station between January 31 and February 3, 2025, then between February 6 and 9, 2025. These works will make access to this station impossible for TGV INOUI during these periods.

Changes to the transport offer

The TGV linking Paris-Est station with northeastern France, Luxembourg and Germany will originate and terminate at Paris-Nord station, around 500 meters from Paris-Est.

Modernisation work on the LGV Sud-Est from 09 to 12 November 2024

It will not be possible to travel on the High Speed Line between Paris/Ile De France and the north of Avignon from 9 to 12 November 2024 inclusive, due to signalling modernisation work.

After 5 years of work with no impact on passenger traffic,  this major operation requires the complete closure of the line for 4 days.

• High Speed Train traffic will be modified, with the following consequences:
• A reduction in the number of High Speed Trains in circulation
• The trains that do run will use the conventional line, with a significant increase in journey time.
• Certain stations on the High Speed Line will not be served

The timetables on tickets and on distribution channels already take account of these changes.

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SNCF has planned engineering works on some regional train stations and routes. As a result some TER trains have been impacted. Here you will find  the information regarding the relevant changes cause by these works.

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SNCF - Train traffic is very disrupted on the Atlantic, North and East lines

A large-scale massive attack took place last night to paralyze the high-speed line network. Arson attacks were started on the Atlantic, North and East lines to damage the installations. Train traffic is very disrupted on these routes.

• Traffic interrupted between Paris and Lille on the high-speed line: Delays and route changes are expected on TGV INOUI and OUIGO trains. SNCF estimates that traffic will resume normally on Monday, July 29.
• Traffic severely disrupted on the East line: Significant delays are expected on TGV INOUI and OUIGO trains. Trains to Reims and Châlons en Champagne are not affected. Traffic is expected to resume normally on July 27.
• Eurostar traffic disrupted: Delays and route changes are expected on Eurostar trains to London, Brussels and Amsterdam. Traffic is expected to resume normally on Monday, July 29.

We ask all travelers who can to postpone their trip and not to go to the station. 

All tickets are exchangeable and refundable. You will be contacted by email or SMS if you are affected by this situation.

Travel news TGV Lyria

Here you’ll find all the information you need about how our train services are running, but that’s not all. You can check our travel news as well as see any engineering works or other disruptions affecting our lines. Because keeping you informed is our priority.

Traffic details:

Tickets for our TGV LYRIA trains departing from or arriving at Paris Gare de Lyon station on 26 July will go on sale once the authorities have confirmed arrangements for the Paris 2024 opening ceremony.

Paris <> Geneva services

Running normally with 8 daily return services.

Paris <> Lausanne (via Geneva) services

SBB engineering works are scheduled from 29 June to 18 August 2024. Trains will depart from/terminate in

Geneva.

Paris <> Lausanne (via Vallorbe) services

SNCF engineering works are scheduled on the high-speed line Mondays to Fridays from 13 August to 13 December 2024. 1 of the 3 daily return services will be cancelled: trains 9269 and 9268.

From 19 August 2024, TGV Lyria trains will operate between Lausanne and Paris (via Geneva).

Paris <> Basel/Zurich services

SBB engineering works are scheduled from 7 July to 11 August 2024.

2. 9223: departs Paris at 6:22 pm > arrives in Basel at 9:26 pm and Zurich at 11:00 pm

SNCF engineering works are scheduled on the high-speed line Mondays to Fridays from 13 August to 13 December. 2 of the 6 daily return services will be cancelled.

Further information to follow.

A quick reminder. As trains will be terminating in Geneva and Basel, you will need to purchase an SBB ticket for Lausanne <> Geneva and Zurich <> Basel connections.

France - Strike from 15 to 19 February 2024

As a result of a labor action by the train conductors*, train traffic will be severely disrupted from Thursday, February 15, 8:00 pm to Monday, February 19, 2024, 8:00 am on several lines operated by SNCF Voyageurs.

You will receive information by e-mail / sms specifying whether your train is maintained or cancelled (for those who have given their contact details). Those whose trains are maintained are guaranteed to travel.

You can decide to cancel or postpone your trip by refunding or exchanging your ticket, free of charge , on our website. 

The carriers concerned are : TGV INOUI, INTERCITÉS, DB-SNCF Voyageurs en coopération, TGV LYRIA, TGV INOUI France Italie, TGV INOUI France-Espagne, TGV INOUI France-Bruxelles, TGV INOUI France-Luxembourg, TGV INOUI France-Fribourg.

What to do if you experience a delay

Please speak to staff on the train or at the station if you are delayed. They will have the most up to date information and can tell you what to do. Also, ask the staff to stamp your ticket with proof of delay. This will make it easier for you to travel on later trains.

Keep all of your tickets until you return home. They can be used to submit a claim to the rail operator if you incur any unavoidable additional costs (new tickets, taxis).

For more information, please see our Help article: What happens if I miss my connection.