Can I earn or redeem loyalty points?

There are a number of loyalty schemes offered by various rail operators, for example the Club Eurostar, My Thalys World and a range of Bahncards in Germany. Rail Europe doesn't support all of these schemes at the moment, but we are working with rail operators to enable these for our users in future. 

IN THIS ARTICLE

Deutsche Bahn: BahnCard/BahnBonus

  • If you have a BahnCard 25, BahnCard 50 or BahnCard 100,  these can be added to your order on Rail Europe via the railcards menu. Any bookings made will accrue points. See Using Railcards for more information. 
  • Alternatively, you can add points to your BahnCard after booking by emailing a copy of the ticket and the BahnCard number to bahncard-service@bahn.de.
  • Points can be redeemed as discounts against new purchases or via the BahnBonus homepage. 

Eurostar: Club Eurostar

  • In the past there were two loyalty schemes at Eurostar: Frequent Traveller and Plus Points. These have now been merged into one scheme called Club Eurostar. In this scheme travellers can earn one point for every £1 spent. 
  • It is not currently possible to earn Club Eurostar points during the booking process on Rail Europe. However, it is possible to claim them retrospectively on Eurostar's website up to 90 days after travelling. To claim the points, you will need to use  "IV" reference number on the bottom of the ticket. Please note, Eurostar Club points cannot be claimed for journeys that are part of Deutsche Bahn London Spezial tickets. 

Thalys: My Thalys World

Looking for My Thalys World? Eurostar and Thalys have teamed up under the Eurostar name, so it's now part of Club Eurostar.

If you were previously a My Thalys World member, please be aware your account has either been updated to Club Eurostar or closed, depending on your stated preference. 

  • Rail Europe does not currently allow users to earn points for My Thalys World. 
  • It is not possible to redeem points against purchases on Rail Europe. 

SNCF: Voyageur

  • Rail Europe does not currently allow users to earn points for SNCF Voyageur frequent travellers. 
  • It is not possible to redeem Voyageur points against purchases on Rail Europe. 

Trenitalia: CartaFRECCIA

  • CartaFRECCIA is the free loyalty program dedicated to Trenitalia customers, which allows you to accumulate points by traveling in trains.
  • Win points just by providing your personal code before purchase (the passenger name must match the card owner).
  • For each euro spent on Frecce, Intercity, Intercity Night, Eurocity and Euronight (for the Italian route only) you earn 1 CartaFRECCIA point. Furthermore, for every purchase made to travel on Frecce and Intercity you'll win 1 green point for every 10 commercial km traveled.